Name: Best Western Empire Palace Hotel & Spa
Address: Hocapasa Mah. Hudavendigar Cad. No: 17/19 Sirkeci, Istanbul, Province d’Istanbul, TR
Price range: 74 $US–345 $US per night
Rating: 8.53

Ce qu'en disent des voyageurs

Au Best Western Empire Palace Hotel & Spa, les clients apprécient régulièrement l'emplacement central et la facilité de se déplacer à pied, ainsi que le personnel particulièrement aimable et serviable. Plusieurs mentionnent toutefois des chambres compactes, parfois bruyantes en raison du tramway à proximité et de quelques désagréments occasionnels dans les chambres qui peuvent affecter le confort.

Le restaurant sur place reçoit des éloges répétés, mais la qualité du petit-déjeuner est variable, allant de bonne à limitée. Les retours concernant la propreté sont divers : beaucoup ont trouvé les chambres propres, bien que certains aient signalé un manque de soin du personnel de nettoyage. Quelques commentaires décrivent les équipements comme basiques. Dans l'ensemble, cet hôtel convient aux voyageurs qui privilégient le service et l'emplacement plutôt que la taille et le calme de la chambre.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Plusieurs clients ont décrit les équipements comme basiques ou limités. Il n'y a pas suffisamment de détails constants concernant les installations spécifiques.

Avis de voyageur à ce sujet

10

AZZAM

2 juin 2024

·

A séjourné 2 nuits

Nice location, of course difficult to reach the hotel in a car like most other hotels in Sultan Ahmet AC in room was great, breakfast was good

2

K

2 févr. 2024

·

A séjourné 2 nuits

Difficult to get to and terrible amenities

6

Marcos

11 nov. 2024

·

A séjourné 2 nuits

Hotel is ok, but not great. The rate was a good value. Small room. Main issue was that the A/C was not working, and although it was not necessary to have the A/C, the actual split a/c unit was making a loud noise all night long (even though it was off and not cooling). Really annoying. Staff could not help with this issue, although they tried. Kept me from having a good night of rest.

10

Achim

2 avr. 2024

·

A séjourné 6 nuits

Sehr freundliches und hilfsbereites Personal. Die wichtigsten Sehenswürdigkeiten sind zu Fuß erreichbar. Das Hamam hat uns sehr gut gefallen. Gute Auswahl beim Frühstück. Jederzeit wieder!

8

zareena

31 mai 2024

·

A séjourné 6 nuits

The stay with the hotel was pleasant, they changed my room upon my request. Salim and Irfan and the other staff were very friendly. Especially Salim , I had problem with the safety box, they came and fixed it immediately. Very centrally located and we could walk to water and many tourist areas.

6

JULIE

24 juil. 2023

·

A séjourné 4 nuits

Hotel convenient for Haggi Sofia and Blue Mosques. On tram route. Most things walkable. Plenty of restaurants in the area, hotel restaurant quite good. Wouldn't say this was a 4* hotel more a basic 3*

2

K

6 janv. 2024

·

A séjourné 2 nuits

Very bare minimum facilities and staff

2

K

2 févr. 2024

·

A séjourné 1 nuit

Difficult to get to and bare minimum amenities

8

Justin

9 nov. 2024

·

A séjourné 2 nuits

Clean room, great shower & bathroom, staff very friendly & attentive. Restaurant was excellent & seemed to be open near 24 hours. Highly recommend

2

Ruhaya

11 janv. 2024

·

A séjourné 5 nuits

They’re scammers their information is misleading they’re not handicap friendly no facilities for handicaps. They’re not part of the best western chain since 2020 and yet still put the brand to the hotel.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreux clients ont signalé des chambres propres, bien que certains aient fait état d'un manque de soin du personnel de nettoyage. Les avis sont mitigés.

Avis de voyageur à ce sujet

10

Chondelle

18 juil. 2025

·

A séjourné 1 nuit

Stayed here for a second time and it was as good as previous stay. Location is spot on - walkable to all the sights. The staff are lovely and helpful. The restaurant is great we have eaten here three times now and have had great meals- the restaurant staff are good and a lot of fun! The hotel is clean, its easy to find - a good choice if wanting to stay in the old part of beautiful Istanbul.

10

Chondelle

14 juin 2025

·

A séjourné 2 nuits

Great hotel! Clean and safe and good customer service. Free WiFi is decent.the restaurant down stairs is great too. The location is excellent Walking distance to all the big attractions, shops and restaurants. Could not of been happier with our choice of hotel

2

Viktoriia

9 mai 2023

·

A séjourné 2 nuits

Not to be confused with the Best Western hotel chain. It's just a name. Despite the friendliness of the staff, the Hotel does not meet the stated level and price. Noisy, everything is not fresh- furniture, rooms, not tasty in the restaurant.

4

ANA ISABEL CARPINTERO

20 sept. 2025

·

A séjourné 3 nuits

La habitación estaba sucísima, parecía como si no la hubiesen limpiado a nuestra llegada: vaso de cepillo de dientes usado, pelos en la ducha, suelo sucio, sábanas manchadas. La cama no la hacían nunca, de hecho te quitaban la sábana y la bajera no la metían bien por dentro y acababas durmiendo en el colchón. Tuve que insistir en repetidas ocasiones para que la limpiaran

6

JULIE

24 juil. 2023

·

A séjourné 4 nuits

Hotel convenient for Haggi Sofia and Blue Mosques. On tram route. Most things walkable. Plenty of restaurants in the area, hotel restaurant quite good. Wouldn't say this was a 4* hotel more a basic 3*

6

Tammy

7 oct. 2023

·

A séjourné 3 nuits

Even though it was not cleanest place for me the staff made all the difference. I forgot my phone in the room and they were so trustworthy and caring with all the arrangements to send it back to my country. Forever grateful for that

8

Justin

9 nov. 2024

·

A séjourné 2 nuits

Clean room, great shower & bathroom, staff very friendly & attentive. Restaurant was excellent & seemed to be open near 24 hours. Highly recommend

10

Fabian

2 déc. 2025

·

A séjourné 1 nuit

Netjes

6

Ayesha Siddika

27 déc. 2023

·

A séjourné 4 nuits

We were a group of 19. The rooms were all ready for us when we checked in. There were no issues with the rooms. The staff were lovely. The main thing for us was cleanliness and the rooms were all nice and clean. The breakfast was very limited and wasn’t great. I would say it is is a basic breakfast. The location is great. Walkable everywhere

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont généralement petites et peuvent être bruyantes à cause du tramway ou des couloirs ; quelques clients ont signalé des nuisances qui ont perturbé leur sommeil.

Avis de voyageur à ce sujet

10

AZZAM

2 juin 2024

·

A séjourné 2 nuits

Nice location, of course difficult to reach the hotel in a car like most other hotels in Sultan Ahmet AC in room was great, breakfast was good

10

herbert

7 mars 2025

·

A séjourné 4 nuits

Selim and his colleagues were very friendly, helpful and professional. The rooms were nice, although a bit noisy because of the trams in the street. The city of Istanbul is wonderful for a short stay.

6

Luis

29 juin 2025

·

A séjourné 4 nuits

Small rooms ! Breakfast not good !

10

Chondelle

14 juin 2025

·

A séjourné 2 nuits

Great hotel! Clean and safe and good customer service. Free WiFi is decent.the restaurant down stairs is great too. The location is excellent Walking distance to all the big attractions, shops and restaurants. Could not of been happier with our choice of hotel

6

Marcos

11 nov. 2024

·

A séjourné 2 nuits

Hotel is ok, but not great. The rate was a good value. Small room. Main issue was that the A/C was not working, and although it was not necessary to have the A/C, the actual split a/c unit was making a loud noise all night long (even though it was off and not cooling). Really annoying. Staff could not help with this issue, although they tried. Kept me from having a good night of rest.

2

Viktoriia

9 mai 2023

·

A séjourné 2 nuits

Not to be confused with the Best Western hotel chain. It's just a name. Despite the friendliness of the staff, the Hotel does not meet the stated level and price. Noisy, everything is not fresh- furniture, rooms, not tasty in the restaurant.

8

Justin

9 nov. 2024

·

A séjourné 2 nuits

Clean room, great shower & bathroom, staff very friendly & attentive. Restaurant was excellent & seemed to be open near 24 hours. Highly recommend

6

Taha

31 déc. 2021

·

A séjourné 3 nuits

To much noise came from outside specials the metro so you cannot sleep well We took room on 4th floor and the sound was so high

8

Elizabeth

4 oct. 2024

·

A séjourné 2 nuits

Staff very helpful. Tramline to n front of hotel is noisy and runs til mid nite and again at about 5 am. Close to s verbal sites

6

Ngoc Minh

30 juil. 2024

·

A séjourné 3 nuits

Room is small, very noisy at night when people slammed the door and talking in the hallway. Breakfast is so so.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est un point fort, avec de nombreuses mentions concernant un personnel aimable et serviable et une assistance rapide, comme des changements de chambre, des réparations de coffre-fort et un départ tardif. Dans certains cas, le personnel n'a pas pu résoudre entièrement les problèmes.

Avis de voyageur à ce sujet

10

Joyce

5 déc. 2023

·

A séjourné 2 nuits

The location is great. and Staff are courtesy. Salim, the manager is very helpful to extend late check out and kindly to exchange local currency for us.

10

herbert

7 mars 2025

·

A séjourné 4 nuits

Selim and his colleagues were very friendly, helpful and professional. The rooms were nice, although a bit noisy because of the trams in the street. The city of Istanbul is wonderful for a short stay.

10

Chondelle

18 juil. 2025

·

A séjourné 1 nuit

Stayed here for a second time and it was as good as previous stay. Location is spot on - walkable to all the sights. The staff are lovely and helpful. The restaurant is great we have eaten here three times now and have had great meals- the restaurant staff are good and a lot of fun! The hotel is clean, its easy to find - a good choice if wanting to stay in the old part of beautiful Istanbul.

10

Robert

23 mai 2025

·

A séjourné 5 nuits

Our stay was excellent. The staff were extremely helpful and friendly day and night. Nothing wax too much trouble for them. The hotel is perfectly located for visiting many of the wonderful locations that Istanbul has to offer. Highly recommended?

10

Chondelle

14 juin 2025

·

A séjourné 2 nuits

Great hotel! Clean and safe and good customer service. Free WiFi is decent.the restaurant down stairs is great too. The location is excellent Walking distance to all the big attractions, shops and restaurants. Could not of been happier with our choice of hotel

10

Achim

2 avr. 2024

·

A séjourné 6 nuits

Sehr freundliches und hilfsbereites Personal. Die wichtigsten Sehenswürdigkeiten sind zu Fuß erreichbar. Das Hamam hat uns sehr gut gefallen. Gute Auswahl beim Frühstück. Jederzeit wieder!

8

zareena

31 mai 2024

·

A séjourné 6 nuits

The stay with the hotel was pleasant, they changed my room upon my request. Salim and Irfan and the other staff were very friendly. Especially Salim , I had problem with the safety box, they came and fixed it immediately. Very centrally located and we could walk to water and many tourist areas.

10

Lorraine

19 oct. 2025

·

A séjourné 2 nuits

The service is outstanding. Samir at the front desk is amazingly helpful and delightful. The bell staff is also helpful. The team at the restaurant- also amazing. We planned to eat at a different restaurant our last night, but at the last minute decided to stay at the restaurant attached to the hotel. It was not a mistake. The staff makes everything so wonderful, and the food was truly exceptional.

8

Justin

9 nov. 2024

·

A séjourné 2 nuits

Clean room, great shower & bathroom, staff very friendly & attentive. Restaurant was excellent & seemed to be open near 24 hours. Highly recommend

10

Norziha

11 févr. 2024

·

A séjourné 3 nuits

We had a very good experience staying at this hotel. The staff were very friendly especially Mr Irfan who had helped us to maka our visit to Istanbul a memorable one. The breakfast was good too. Thank you

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Emplacement central et facile d'accès à pied aux principaux sites touristiques, avec une ligne de tramway devant l'hôtel. Quelques voyageurs ont trouvé l'accès difficile en voiture.

Avis de voyageur à ce sujet

10

AZZAM

2 juin 2024

·

A séjourné 2 nuits

Nice location, of course difficult to reach the hotel in a car like most other hotels in Sultan Ahmet AC in room was great, breakfast was good

10

Chondelle

18 juil. 2025

·

A séjourné 1 nuit

Stayed here for a second time and it was as good as previous stay. Location is spot on - walkable to all the sights. The staff are lovely and helpful. The restaurant is great we have eaten here three times now and have had great meals- the restaurant staff are good and a lot of fun! The hotel is clean, its easy to find - a good choice if wanting to stay in the old part of beautiful Istanbul.

10

Robert

23 mai 2025

·

A séjourné 5 nuits

Our stay was excellent. The staff were extremely helpful and friendly day and night. Nothing wax too much trouble for them. The hotel is perfectly located for visiting many of the wonderful locations that Istanbul has to offer. Highly recommended?

2

K

2 févr. 2024

·

A séjourné 2 nuits

Difficult to get to and terrible amenities

10

Chondelle

14 juin 2025

·

A séjourné 2 nuits

Great hotel! Clean and safe and good customer service. Free WiFi is decent.the restaurant down stairs is great too. The location is excellent Walking distance to all the big attractions, shops and restaurants. Could not of been happier with our choice of hotel

10

Achim

2 avr. 2024

·

A séjourné 6 nuits

Sehr freundliches und hilfsbereites Personal. Die wichtigsten Sehenswürdigkeiten sind zu Fuß erreichbar. Das Hamam hat uns sehr gut gefallen. Gute Auswahl beim Frühstück. Jederzeit wieder!

8

zareena

31 mai 2024

·

A séjourné 6 nuits

The stay with the hotel was pleasant, they changed my room upon my request. Salim and Irfan and the other staff were very friendly. Especially Salim , I had problem with the safety box, they came and fixed it immediately. Very centrally located and we could walk to water and many tourist areas.

10

Sergio

3 mai 2024

·

A séjourné 4 nuits

Excelente ubicación y muy buena atención. Buen precio. Volveré con toda seguridad.

8

Guru Prasad

2 janv. 2023

·

A séjourné 3 nuits

Good location nearby to all attractions and tram access.

8

Elizabeth

4 oct. 2024

·

A séjourné 2 nuits

Staff very helpful. Tramline to n front of hotel is noisy and runs til mid nite and again at about 5 am. Close to s verbal sites

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le restaurant attenant reçoit des éloges répétés, tandis que la qualité du petit-déjeuner varie de bonne à limitée. L'expérience culinaire globale est positive, mais inconstante au moment du petit-déjeuner.

Avis de voyageur à ce sujet

10

AZZAM

2 juin 2024

·

A séjourné 2 nuits

Nice location, of course difficult to reach the hotel in a car like most other hotels in Sultan Ahmet AC in room was great, breakfast was good

10

Chondelle

18 juil. 2025

·

A séjourné 1 nuit

Stayed here for a second time and it was as good as previous stay. Location is spot on - walkable to all the sights. The staff are lovely and helpful. The restaurant is great we have eaten here three times now and have had great meals- the restaurant staff are good and a lot of fun! The hotel is clean, its easy to find - a good choice if wanting to stay in the old part of beautiful Istanbul.

6

Luis

29 juin 2025

·

A séjourné 4 nuits

Small rooms ! Breakfast not good !

10

Chondelle

14 juin 2025

·

A séjourné 2 nuits

Great hotel! Clean and safe and good customer service. Free WiFi is decent.the restaurant down stairs is great too. The location is excellent Walking distance to all the big attractions, shops and restaurants. Could not of been happier with our choice of hotel

10

Achim

2 avr. 2024

·

A séjourné 6 nuits

Sehr freundliches und hilfsbereites Personal. Die wichtigsten Sehenswürdigkeiten sind zu Fuß erreichbar. Das Hamam hat uns sehr gut gefallen. Gute Auswahl beim Frühstück. Jederzeit wieder!

10

Lorraine

19 oct. 2025

·

A séjourné 2 nuits

The service is outstanding. Samir at the front desk is amazingly helpful and delightful. The bell staff is also helpful. The team at the restaurant- also amazing. We planned to eat at a different restaurant our last night, but at the last minute decided to stay at the restaurant attached to the hotel. It was not a mistake. The staff makes everything so wonderful, and the food was truly exceptional.

6

JULIE

24 juil. 2023

·

A séjourné 4 nuits

Hotel convenient for Haggi Sofia and Blue Mosques. On tram route. Most things walkable. Plenty of restaurants in the area, hotel restaurant quite good. Wouldn't say this was a 4* hotel more a basic 3*

8

Justin

9 nov. 2024

·

A séjourné 2 nuits

Clean room, great shower & bathroom, staff very friendly & attentive. Restaurant was excellent & seemed to be open near 24 hours. Highly recommend

10

Norziha

11 févr. 2024

·

A séjourné 3 nuits

We had a very good experience staying at this hotel. The staff were very friendly especially Mr Irfan who had helped us to maka our visit to Istanbul a memorable one. The breakfast was good too. Thank you

6

Ayesha Siddika

27 déc. 2023

·

A séjourné 4 nuits

We were a group of 19. The rooms were all ready for us when we checked in. There were no issues with the rooms. The staff were lovely. The main thing for us was cleanliness and the rooms were all nice and clean. The breakfast was very limited and wasn’t great. I would say it is is a basic breakfast. The location is great. Walkable everywhere

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	86 $US
février	83 $US
mars	97 $US
avril	125 $US
mai	128 $US
juin	96 $US
juillet	90 $US
août	109 $US
septembre	110 $US
octobre	158 $US
novembre	102 $US
décembre	105 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $345	17 $133
18 $107	19 $107	20 $107	21 $107	22 $318	23 $319	24 $319
25 $107	26 $213	27 $213	28 $110	29 $109	30 $109	31 $109

di	lu	ma	me	je	ve	sa
1 $88	2 $87	3 $87	4 $87	5 $87	6 $88	7 $88
8 $85	9 $85	10 $85	11 $85	12 $85	13 $85	14 $85
15 $76	16 $76	17 $76	18 $76	19 $76	20 $76	21 $76
22 $74	23 $74	24 $75	25 $74	26 $74	27 $74	28 $74
29 $74	30 $74

Best Western Empire Palace Hotel & Spa

Prix pour Best Western Empire Palace Hotel & Spa

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Standard, plusieurs lits, non-fumeurs

Chambre Standard, 2 lits une place, non-fumeurs

Chambre Familiale, plusieurs lits, non-fumeurs

Chambre Standard, 1 lit double, non-fumeurs

Avis des voyageurs sur Best Western Empire Palace Hotel & Spa

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

Informations sur l'établissement