貝斯特韋斯特會議中心飯店

Waiting over 5 minutes for an elevator is UNACCEPTABLE! The clients all joked about how awful the wait for the elevator was.

Elevators were not working, stuck on the 10th floor for more than 30 mins. Were told several times elevator was being sent up. We were asked to walk down with our luggage, 6 in my party 2 rooms. Front desk told me they would comp a stay for my family, I have not yet seen that.

Everything was ok, the shower water didn’t get hot at all . The pressure was terrible . Went to the gym neither treadmills wrk . But other than that it was pretty good

The hotel was very clean and quiet. The fitness center doesn’t have very much equipment and was disappointing. The meal we had for dinner was fantastic. We will be staying again.

The stay was great except for the fact that only one of four elevators worked and so many people trying to get to and from their rooms with lots of luggage. Many people including myself and child took the stairs (9th floor) it was not fun. Check-in only 2 people working that area with a line 6 or 7 deep. Your hotel hosting events and security for the evening offered apologies and drinks for those waiting. Our room comfy, the shower (forgot to mention) is spraying water from the head.

Free parking, heated pool, provided breakfast and bar are what we need in a hotel. All were great and the bartender, Angel, made the trip entertaining

Decent set up, you don’t have to leave property for food or entertainment purposes

The pool was not usable. Its heater was broken and freezing. The hot tub jets did not work. There was a roach in the pool room. I woke up with someone else’s hair wrapped around my wedding ring. Breakfast was cold and flavorless. Not many options for people who cannot have gluten. I was disappointed with this stay, especially when it is $140 a night with taxes.

Pool and hot tub seemed grungy.

The purpose of choosing this hotel was the hot tub, indoor pool, and continental breakfast. The pool was freezing and the hot tub was not working. My son needed to practice his breast stroke and was unable to. I was hoping to soak my knees in the hot tub and couldn’t because the hot tub was not working. Otherwise it was a nice place to stay.

I stayed at room 1107 on 12/14- 12/15. When I returned from dinner I found a bed bug on my bed. They moved me to another room but could not sleep thinking about what could crawl out during the night. Not Happy

It was unsafe-fights in lobby-filthy lobby- filthy rooms and bathrooms with cockroaches actively crawling on the walls and shower.

Amazing staff. Clean room.

The room was clean, just seemed a smidge dated. And the staff at the front desk was very courteous

Very clean and well maintained.

Roaches in the bathroom and dirty tub. The sink is like toddler sink. They need to update the rooms

The hotel Does NOT offer a free shuttle from the airport to the hotel even though is advertised. It was over 45 for a taxi. They put 150 charge on a credit card in case of damage. The hotel is very old and smells. The bathroom shower was fill of mold. Breakfast was ok. I would never stay here again. I picked this hotel by accident while using the expedia app and it was definitely not to my standards

My room was not clean.. Bodily fluids were all around the room. The whole floor reeked of cigerette and marijuana smoke.Tub in the bathroom was backed up and disgusting

Came home noticed bed bug bites all over my body.

The place was conveniently located near all the activities we were doing. The staff were all very friendly. The breakfast was good and a nice variety. The room however was not very clean. The tub had hair in it and I had to wipe it down very well before my daughter could get a bath. The bed linens had some stains, the carpet had various stains, and the TV stand was quite beat up with scuffs, marks, etc all over it.

Great overnight stay. Poor shower

This hotel was probably fabulous at one time. It’s old & antiquated now. Needs some upgrades & refurbishing. The restaurant was sad. Not a person there besides us. The bisque was awesome, the rest needs to be upgraded. The breakfast was ok. The room was nice & big. The shower barely spit water out & everything about the TV was terrible. It wasn’t a bad experience, the place could just use some upgrades.

Wifi password did not work, mini refrigerator did not get cold, room smelled like wet towels, it was very muggy in the room, the AC did not get cold.

All good except the bath. The water came out good on cild. The warmer i turned the knob, the slower the water. Practically a trickle for adequate warm water

Tub and TV did not work properly.

The room was clean, just seemed a smidge dated. And the staff at the front desk was very courteous

Shower head broken made it difficult to shower Fan/ AC ran all night but room never got cold

Room was out dated . Bad service in the room

Room was comfortable but the bathroom sink was very slow draining.

Everything was great except the room smelled like cigarettes.

Super friendly and patient staff, very accomodating in all aspects, front desk, cleaning, and maintenance all with upstanding character and service.

Just a heads up if you are staying here in the summer, they have a comedy event happening every Friday/Saturday night. Then an after party that the music is blaring on the main floor outside until around 1am. Even though they have signs everywhere thag quiet time is from 10pm-7am. The large parking lot is extremly packed for the event and people drive like morons. The restaurant does not go by the hours that are posted in the rooms or elevators that they close at 10 as we went to go eat right before 9pm Saturday night and there wasnt anyone in there and after waiting 10 minutes at the bar saw their bar sign that it closed at 9. Also be prepared for a very large security deposit, that was the biggest surprise of the trip, it wasnt $50 but $150! It was more than a night stay. Then on checkout they said it could be 3-7 business days to return.

Check in was excellent. Staff helpful and attentive, very important.

The hotel itself was good, but our check in was terrible. The person checking us in was too busy answering the phone and worrying about answering the questions asked by guests checking in with other people (before the employee even had a chance to answer)to give us her attention. As a result, we were given a key to a room that already had someone in it! And when I unlocked the door, they were coming out of the bathroom! So then I had to go back downstairs to get a new room assignment and on the way back up we got stuck in the elevator. When we went to the new room, we opened the door to find a hotel employee in the room talking on his cellphone. Our daughters were afraid to go to sleep because they didn’t know who might come in their room.

Had a very nice free shuttle to the Inner Harbor. The shuttle driver was very friendly and informative. They could have used a bit more staff in the morning to accommodate check out time. The poor man behind the desk was really overwhelmed.

The check-in took so long. The chair is very dangerous because the back support cannot be tightened. I almost fell when I leaned on the chair. The breakfast was good with variety.

I told the maid twice not to turn down my room and she did it anyway and then just entered my room as I was getting out the shower violated my privacy

The stay was great except for the fact that only one of four elevators worked and so many people trying to get to and from their rooms with lots of luggage. Many people including myself and child took the stairs (9th floor) it was not fun. Check-in only 2 people working that area with a line 6 or 7 deep. Your hotel hosting events and security for the evening offered apologies and drinks for those waiting. Our room comfy, the shower (forgot to mention) is spraying water from the head.

I was very impressed by the level of security in this hotel. From the officer that directed us to Hotel Guest parking to the officer by the elevators who answered our questions regarding dinner, as well as 5 others independently patrolling around. Not a one was on a cell phone either.

The owners of this hotel should be proud of themselves and the staff they hire. My family and I can't say enough good things about everything. The hotel is top notch and the staff are amazing. They do everything they can for you and go above and beyond. Their friendliness and professionalism was superb. When I come back to Baltimore I know where I'm staying.

Nice hotel. Room was big. Bathroom was a good size. Ice machine on every floor which is great if you are traveling for sport tournaments and need ice for water jug and cooler. Bed was very comfortable. Nice staff. It was in a sketchy area. I didn’t feel safe while in parking lot. It wasn’t in a convenient location.

Easy right off the highway. Close to all the destinations

Overall good hotel…. The location is in kind of a industrial area so other than the McDonald’s out front nothing close by.

Area is convenient to downtown Baltimore.

I didn't like the area that the hotel was in,looked like you wouldn't want to go outside alone but the hotel it's self was great

This location was in easy access to I95 and to all attractions in Baltimore. That being said, this close proximity was also a negative being in total view of I95. There was also a truck stop right across the front entrance of the hotel so it was noisy with all of the semi trucks around. Luckily, the sounds were minimized inside the hotel. Things were nice & I would stay again but a few minor details kind of made my stay just OK. Such as missing signs the left spots of glue on the wall by the elevators. 3 out of 4 elevators were operational but took a really long time to get anywhere. In the room, the lamp shades & TVs were all crooked. There was this weird bar for coffee that originally had a sink that was removed but still had the capped plumbing coming out of the wall. The tag of the flat sheet was put at the top instead of the bottom. The door for the AC unit was missing & I had to use a shirt to cover the bright light from it. The bathtub’s grout looked old & had holes in it. There were good things. The bed, pillows & sheets were incredibly comfy. The TVs & mini fridge were excellent. I loved the outlet & usb ports on the lamps & free Wi-Fi, very convenient. The view of the city at night was beautiful. The room service dinner we had was really tasty & came quick. The breakfast buffet had a variety of options & an attendant was always close by to replenish & clean up. The staff were all excellent, very friendly & ready to help. Overall, I would stay again.

Convenient location to restaurants and Baltimore Harbor.

Easy off the major roadway. Close to everything

Convenient location

Location is not good, too far away from action

Friendly staff, great rooms, awesome breakfast buffet. Only downside is that the hallways are warm.

The room was clean, the variety of food for breakfast made hit the mark for our various appetites. The parking was sufficient. The staff was great! After checking out and on the road, I realized I left my medication in the fridge in the room. I called the front desk and the staff member was courteous and helpful. They held my medication until I was able to pick it up later that afternoon. Most importantly, they kept it refrigerated! That made me want to stay there whenever traveling and also recommend it to others. Thank you!

Place is an outdated dump. There was an event (or maybe multiple given the lack of parking) going on the evening we stayed and we wanted to leave for dinner, but couldn’t for fear of not having a place to park when we returned. So we opted for dinner in their restaurant, which was a joke. Terrible. Only plus, employees were nice and the room was a clean as can be for the state of the hotel in general.

We went on a family weekend getaway. The hotel is a few minutes drive from the harbor. The pool was a favorite with the kids . We loved the fact the comedy club and safari night club was conveniently located on the property. The breakfast needed other meat options other than pork sausage, a beef or turkey bacon would’ve been better options . The hotel was clean , security was phenomenal especially during event times keeping hotel guest secure. I would definitely stay here again

The hotel has lots of entertainment such as a comedy club, a nightclub on the property, and a restaurant in the hotel. However, the hotel furniture is not clean, especially in the lobbies. The restaurant is not clean. The hotel needs total renovation. Until they can power clean the hotel and scrub the carpet. And fix the water pressure in the bathroom. The hot tub and pool are under construction despite the sign it will not be fixed anytime soon. Lastly, in the breakfast area, the staff need to watch the guest one man stuck his hand in the donuts without using proper utensils.

The only thing not to like was that we were there because of an early morning appointment at Johns Hopkins and there was no way to tap into the discount we were entitled to! Restaurant was also down! We paid for those amenities but they were not available.

Breakfast was excellent

Staff was super friendly. Breakfast was very decent with lots of options. Plenty of parking. Overall an enjoyable stay.

Pool was very dirty couldn’t get it the room was outdated and the breakfast was very limited all pork

Very nice clean, large room. Good variety at the free breakfast and the staff was super helpful. All this combined with a convenient location makes this well worth the money.