Name: The Prince Sakura Tower Tokyo, Autograph Collection
Address: Minato-ku, Tokyo, Tokyo (préfecture), JP
Price range: 423 $US–695 $US per night
Rating: 8.93

Ce qu'en disent des voyageurs

À l'hôtel The Prince Sakura Tower Tokyo, Autograph Collection, les voyageurs soulignent un emplacement pratique près de la gare de Shinagawa, avec des chambres spacieuses et un service généralement impeccable, créant un havre de paix qui allie un accès facile aux transports en commun à une atmosphère sereine et haut de gamme.

Le personnel est largement salué pour sa gentillesse, son professionnalisme et son attitude proactive, bien que quelques clients aient rencontré un service inégal en restaurant ou une assistance à l'arrivée décevante. Les installations se distinguent, notamment les jardins japonais, les espaces spa et sauna, une salle de sport bien équipée et les salons d'exécutifs, bien que l'accès puisse être limité par les politiques concernant les tatouages, l'utilisation saisonnière ou payante de la piscine, ou l'affluence et les horaires restreints des salons. Le petit-déjeuner reçoit souvent d'excellentes critiques, mais les repas peuvent s'avérer coûteux ou limités en termes d'horaires et de choix, et certains ont trouvé l'offre du salon ou les options végétaliennes moyennes. Attendez-vous à un séjour reposant et bien géré, avec d'excellentes liaisons de transport.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les équipements remarquables comprennent de sereins jardins japonais, une salle de sport bien équipée, des espaces spa et sauna relaxants et des salons d'exécutifs, avec un accès partagé à certains équipements des hôtels affiliés. Les tatouages peuvent restreindre l'accès au spa, la piscine est saisonnière ou payante/fermée, et les horaires ou l'affluence des salons peuvent limiter l'utilisation.

Avis de voyageur à ce sujet

10

Ginger

15 avr. 2024

·

A séjourné 3 nuits

The hotel gardens are beautiful, the sauna is amazing after a busy day exploring Tokyo, and the relaxation room with massage chair was terrific! Thank you for a wonderful experience.

6

MARK

6 nov. 2025

·

A séjourné 4 nuits

Executive lounge over-booked at times and offering a poor quality breakfast. At check-in, the lobby staff didn't even show us to the lift let alone offer to help with our bags. For a five star hotel, expected rather better albeit this was a holiday weekend.

10

Carey

25 juin 2025

·

A séjourné 4 nuits

Prime location just 7 minute walk from Shinagawa Station / Takanawa Gateway and all of its transportation connections (metro/subway, Shinkansen), it is a veritable oasis in the middle of Tokyo shared with two other sister properties around a green space. With the ability to access restaurants and lounges (i.e. assuming you book a club room which we did) across all of the adjacent sister properties, we always had choices on dining and relaxing. Add in an on-site 7-Eleven with its delicious snacks and Seven Bank ATM, we had everything we needed on-site. The staff were also amazing, assisting with getting our formal clothes we brought pressed and ready for a wedding we were there to attend. The staff also seemlessly handled forwarding our luggage to our next destination - Osaka for Expo 2025 - with aplumb. We had a wonderful stay and will definitely consider staying here again on our next annual visit to Japan.

10

Hannah

18 oct. 2025

·

A séjourné 1 nuit

This was one of, if not the, best hotel experience I’ve ever had. The staff was so kind and attentive, the spa was so relaxing. Get the Japanese breakfast in the morning, it was amazing & filling. The gardens are lovely, the rooms are spacious and comfortable, the lounges are a fun perk if you get them, there is gym access, it’s near the train station. Fantastic hotel.

10

Shawn

1 mai 2025

·

A séjourné 2 nuits

Wonderful hotel with amazing staff. The limited hours for VIP access was not the best, if you are VIP you should have unlimited access to everything.

10

Lily

4 août 2024

·

A séjourné 6 nuits

I like the hotel location, very convenient for traveling. That save me a lot of time and stress. Hotel staffs are very friendly and helpful. Room is clean and spacious. I will consider stay here again. The only issue was the swimming pool is under construction, my kids did not get to use the pool.

10

Douglas

9 août 2024

·

A séjourné 4 nuits

Great service and convenient location near Shinagawa Station and a lovely garden courtyard. (Just FYI - you have to pay extra if you want to use the pool)

10

Thomas

19 nov. 2025

·

A séjourné 13 nuits

The staff was extremely friendly helpful and happy. The hotel was clean and well maintained. It was a 5 minute walk to the train station which was convenient. There was a nice gym, great hot tub and saunas. The lounge was great too. The room was nice.

8

Gabriel

29 sept. 2025

·

A séjourné 2 nuits

I chose this hotel specifically for its swimming pool, hoping to unwind after walking 68 km weekly for three consecutive weeks. I booked a two-night stay from September 2–4, 2025, only to be told upon arrival that the pool had closed as of September 1st. With outside temperatures soaring to 38°C, the closure felt poorly timed and inconsiderate — especially during an ongoing heatwave. A heads-up during booking or a more flexible closure schedule would have made a big difference.

10

Thomas

16 août 2024

·

A séjourné 1 nuit

Amazing sanctuary in a very easy part of the city to explore from. Garden was incredible. Sauna, spa and onsen were magic. Plus they have relaxation room with massage chairs.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les avis saluent systématiquement la propreté impeccable des chambres et le souci du détail du service de ménage, avec de petites attentions agréables au moment du coucher. Quelques clients ont toutefois signalé des problèmes isolés, tels que de la moisissure dans les accessoires, des odeurs de renfermé ou une fuite.

Avis de voyageur à ce sujet

10

Philip

5 avr. 2025

·

A séjourné 4 nuits

We really enjoyed 4 nights in Tokyo in rainy days because of the hotel. The room was very spacious, clean and well equipped. The staffs are kind and helpful all the time. The breakfast buffet was also excellent with variety of foods. The garden was in full bloom with Sakura. The hotel is near Shinagawa train station. Taxis are always waiting in front of the hotel so easy to get to anyplaces. We throughly enjoyed the stay.

10

Joseph

7 déc. 2025

·

A séjourné 1 nuit

Clean room, great staff who are very welcoming and helpful. The ability to leverage the executive lounge was an excellent touch.

10

Ranauld

16 sept. 2023

·

A séjourné 5 nuits

Impeccable housekeeping

6

Chana

20 juin 2024

·

A séjourné 2 nuits

The hotel itself was a short walk from Shinagawa station, so that was nice. There was a huge construction site next door, so the view wasn’t great, but couldn’t be helped. The rooms were basic and clean. The front desk staff and concierge were just ok- not super friendly. But the bell desk staff was great.

4

Haotian

21 mai 2024

·

A séjourné 1 nuit

The room has a musty smell, the bath has no clean hair The overall decoration style is not modern enough Floor walkway too long from the elevator is not convenient

10

Dora

12 mars 2025

·

A séjourné 1 nuit

Everything was great. Friendly staff, cleanliness and informative.

6

Masaki

25 août 2023

·

A séjourné 1 nuit

全体的に快適でした。ありがとうございました。バスタブのピンクカビがとても不快でした。改善したらまた利用します。

10

DAISUKE

9 déc. 2025

·

A séjourné 1 nuit

very professional, clean, the service is at top notch.

4

Christopher

21 juin 2024

·

A séjourné 4 nuits

There was a faucet leak in my original room that flooded my washroom floor.

10

YUFEI

8 févr. 2025

·

A séjourné 3 nuits

房间很大，品川交通便利。浴室卫生度还有待提高。花洒喷头发霉了

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont remarquablement spacieuses pour Tokyo, confortables, et certaines offrent une vue sur la Tokyo Tower ou une disposition intelligente. Plusieurs clients ont trouvé le décor et les salles de bains un peu datés par endroits.

Avis de voyageur à ce sujet

10

Jorge

22 janv. 2024

·

A séjourné 3 nuits

Very close to Shinagawa station spacious rooms and very clean nice view of Tokyo tower if you get this type of room

6

John

3 août 2025

·

A séjourné 2 nuits

Good service. Very clean. Rooms and public spaces are dated. Dining options very limited.

10

Charlynn

2 janv. 2025

·

A séjourné 4 nuits

Professional, friendly, service oriented, large rooms, English speaking and a short walk from Shinagawa station.

10

peter

13 oct. 2024

·

A séjourné 1 nuit

Great staff and very large rooms. Very clean but slightly outdated. Nothing to worry about though. Area was a bit less walkable than other areas in Tokyo. However, the train is right there and super easy to get to where you need to. Definitely recommend going to restaurant Karyon which is about 10min walk from hotel.

8

Taylor

4 juin 2023

·

A séjourné 1 nuit

Everything was great / the hotel staff and overall hospitality was excellent. This was a fine option for one night. Our room was pretty outdated compared to the rest of the hotel (lobby and bar area).

8

Julianne Monalisa

30 juin 2025

·

A séjourné 3 nuits

The hotel was very beautiful, however the bathrooms could use a little updating.

8

LIHUA

16 sept. 2025

·

A séjourné 1 nuit

部屋を広い

10

Sheila Vaughn

11 avr. 2025

·

This hotel was possibly the best hotel I have ever stayed. The gardens were beautiful, the beds were comfortable, the rooms had plenty of space for 3 people, the shower had solid water pressure, the toilet was in a different room than the shower (which was great for 3 people sharing a room), the hotel provided a ton of free quality toiletries, the breakfast buffet was DELICIOUS, and the hotel was a 3 min walk to Shinagawa station making travel so convenient within and outside of Tokyo.

10

Monica

25 juin 2025

·

A séjourné 5 nuits

The hotel is nicely kept. My room was spacious, comfortable and the amenities great

10

Garvey

27 juin 2024

·

A séjourné 1 nuit

A bit overpriced for an old facility, but I like the spacious room and the fitness center that is open 24 hours.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est largement décrit comme aimable, professionnel et réactif, les équipes faisant souvent preuve d'un dévouement particulier. Certains clients ont signalé un service inégal en restaurant ou à l'enregistrement, ainsi qu'un manque occasionnel de reconnaissance des clients privilégiés.

Avis de voyageur à ce sujet

6

MARK

6 nov. 2025

·

A séjourné 4 nuits

Executive lounge over-booked at times and offering a poor quality breakfast. At check-in, the lobby staff didn't even show us to the lift let alone offer to help with our bags. For a five star hotel, expected rather better albeit this was a holiday weekend.

8

Dorothy

5 mai 2025

·

A séjourné 3 nuits

Housekeeping gets a big thumbs up! Best turned down service I've ever had at any hotel. It was spectacular. Hotel common areas and landscape gorgeous. Rooms are standard. We ate at 3 different restaurants at the hotel. Restaurant staff either ignored us, or we got mediocre service. I never play this card, but after seeing how other guests were treated I wonder if we were treated badly because we were Black or American. Outside of restaurant service, the rest of the hotel was great.

10

Phillip

25 févr. 2025

·

A séjourné 4 nuits

property is clean, well maintained. Service is excellent at all levels

10

Rory

23 déc. 2025

·

A séjourné 2 nuits

Staff so friendly and super helpful. Great location next o Shinagawa station easy access to all parts of Tokyo and beyond. Highly recommend.

10

Randall

13 mars 2024

·

A séjourné 2 nuits

The people at this hotel have set a high bar for quality of service, from running down to us in the street walking from the train station to the folks in the restaurant call us by name, the staff are friendly, polite, accommodating helpful. Arranging for taxi service that took us right to the line for the bullet train. The best ever. Room was clean and spacious, the breakfast buffet was great. They even provided an electrical adapter to charge the iPhone/ipad.

10

Alison

2 sept. 2023

·

A séjourné 3 nuits

We stayed 3 nights and had a magnificent time! The property including gardens are beautiful and the staff was incredibly professional and friendly. Helped us with our piles of luggage and secured us a large taxi to Haned in the morning. Highly recommended this property!

4

Yoshino

3 nov. 2025

·

A séjourné 1 nuit

We stayed at Executive floor and the room was old, but clean and comfortable. Hotel staff was great, but the restaurant service was not so great. She, the restaurant manager?, seemed so annoyed when we showed up with the welcome drink coupon from Expedia. She escorted Japanese guests to the window seat and told her staff to put us in the back far away from the window even though the window seat had a plenty of open seats. And they put us on the ONLY dirty table in the restaurant. All other tables were clean. They wiped the table after we sat down. They did not even give us napkins either. Meanwhile, the manager was talking to Japanese customers on her knees and smiling. There was no annoyed facial expression. If the Welcome drink was not so welcome, why do they offer? Breakfast was the same way, we noticed that they only escorted Japanese customers to the window seats. We will never go back to the hotel again. If you are staying there, we recommend you stay out of the restaurant on the 1st floor.

10

Frankie

25 mai 2025

·

A séjourné 1 nuit

Amazing facility, great staff, super accommodating. Me and my partner will be coming back

10

Jerek

29 déc. 2024

·

A séjourné 1 nuit

Amazing service!

10

Debbie

3 mars 2025

·

A séjourné 2 nuits

Everyone was so nice and accommodating! Staff were simply amazing.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Emplacement pratique à quelques pas de la gare de Shinagawa, offrant un accès facile au Shinkansen, aux aéroports et aux transports en commun de la ville. Le quartier immédiat est plus calme, avec moins de choix de restauration, et certains ont noté des travaux de construction à proximité.

Avis de voyageur à ce sujet

10

William

13 oct. 2023

·

A séjourné 1 nuit

The Prince Sakura Tower Tokyo is a great option, convenient to the Shinagawa train station. We flew into Haneda Airport Sunday afternoon, took a 20-minute train ride and then a 6-minute walk to the hotel across the street to the station. The next morning, we walked back across the street and caught the Shinkansen train to Kyoto. Very convenient.

10

Edward

11 févr. 2024

·

A séjourné 2 nuits

Very convenient location near Shinagawa station. Property was very clean and facilities were excellent. Staff was amazing and the ground were nice. I have stayed there twice - not the most hip area - but being near Shinagawa is great for the airports and day trips on Shinkansen and shopping at the station is good with Dean and Deluca and a very good food hall. Will go back again.

10

Don

17 avr. 2025

·

A séjourné 4 nuits

Off the beaten path. Beautiful grounds. Staff was amazing. Onsite restaurants were expensive but very good. Shinakawa Station was very convenient. Could use more local dining options. Glad we stayed though.

10

Tifinnie Rose

9 avr. 2025

·

A séjourné 9 nuits

This hotel is within walking distance to Shinagawa station and bus stops which can take you all over Tokyo and Japan!

10

Andrea

2 janv. 2025

·

A séjourné 6 nuits

We chose this hotel because I had business there but chose to extend our stay. This hotel was beautiful and conveniently located, just quick walk from the train station. Great for business and for a romantic getaway. The breakfast was wonderful!

10

Samuel

14 mai 2023

·

A séjourné 2 nuits

The Prince Sakura is in a fantastic location - within walking distance (5m) to a major JR train station. The hotel staff were exceptionally helpful, and the breakfast buffet was well worth the price of entry. Lots of greenery in the attached gardens. One of the best hotels we have stayed in across five trips to Japan.

10

Joan

6 sept. 2025

·

A séjourné 6 nuits

Wonderful stay and I look forward to my return. Great location.

10

Omid

13 mai 2025

·

A séjourné 1 nuit

Great location!

10

Ana B D M S

29 déc. 2024

·

A séjourné 5 nuits

Fantastic hotel… very close to Shinagawa Station. Excelent location Room size amazing Beatifull

10

Launi

8 avr. 2025

·

A séjourné 5 nuits

Well located nearby to Shinagawa Station. Great staff. lovely garden.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est fréquemment salué pour sa qualité et sa variété, bien que certains l'aient trouvé moyen ou limité pour certains régimes alimentaires, et le petit-déjeuner dans le salon d'exécutifs peut être décevant. Les restaurants sur place peuvent être chers ou proposer des choix ou des horaires limités, avec des incohérences signalées au niveau du service.

Avis de voyageur à ce sujet

6

MARK

6 nov. 2025

·

A séjourné 4 nuits

Executive lounge over-booked at times and offering a poor quality breakfast. At check-in, the lobby staff didn't even show us to the lift let alone offer to help with our bags. For a five star hotel, expected rather better albeit this was a holiday weekend.

8

Dorothy

5 mai 2025

·

A séjourné 3 nuits

Housekeeping gets a big thumbs up! Best turned down service I've ever had at any hotel. It was spectacular. Hotel common areas and landscape gorgeous. Rooms are standard. We ate at 3 different restaurants at the hotel. Restaurant staff either ignored us, or we got mediocre service. I never play this card, but after seeing how other guests were treated I wonder if we were treated badly because we were Black or American. Outside of restaurant service, the rest of the hotel was great.

10

Aloke

31 août 2023

·

A séjourné 5 nuits

Excellent staff and service. Easy access to the Shinagawa station. The Japanese garden in between the 3 Prince branded hotels are beautiful. Very limited restaurant choices in the three inter-connected hotels. All are very expensive!

10

Thomas

4 janv. 2025

·

A séjourné 3 nuits

Good Hotel at a great location (very close to Shinagawa station). Has all the amenities. I would not give it a 5 star hotel rating, more like a 4.5 stars. That is due to the fact that all restaurants close for food at 9:30pm and that the front desk closes at 9pm. Other then that it is an outstanding choice to explore Tokyo

10

Michael

30 avr. 2025

·

A séjourné 4 nuits

I don't usually leave hotel reviews... this is an exception. I travel so much, over 1000 room nights, and I generally don't review hotels as they are all the same. This one is different. Its a wonderful location, very easy to get to from Narita airport by train... just a short walk from the station By Japanese standards, the hotel rooms are huge. More importantly, the rooms are impeccably cleaned each day, the bed is perfect, and the hotel is a joy to return to. The morning breakfast buffet is overwhelming in its options for both western and Japanese selections. For those of you that appreciate history and nature, stroll around the gardens. They are amazing. Overall, a great value, a wonderful serene hotel with an amazing garden. I very much look forward to my next visit.

10

Andrea

2 janv. 2025

·

A séjourné 6 nuits

We chose this hotel because I had business there but chose to extend our stay. This hotel was beautiful and conveniently located, just quick walk from the train station. Great for business and for a romantic getaway. The breakfast was wonderful!

10

Sharvil

13 juin 2024

·

A séjourné 3 nuits

Wonderful breakfast. Beautiful garden. Amazing hot tub/ sauna experience all included. Top notch service. Right across street from main shinagawa train station with connections to subway, Narita express to air port and Shinkansen bullet train

4

Yoshino

3 nov. 2025

·

A séjourné 1 nuit

We stayed at Executive floor and the room was old, but clean and comfortable. Hotel staff was great, but the restaurant service was not so great. She, the restaurant manager?, seemed so annoyed when we showed up with the welcome drink coupon from Expedia. She escorted Japanese guests to the window seat and told her staff to put us in the back far away from the window even though the window seat had a plenty of open seats. And they put us on the ONLY dirty table in the restaurant. All other tables were clean. They wiped the table after we sat down. They did not even give us napkins either. Meanwhile, the manager was talking to Japanese customers on her knees and smiling. There was no annoyed facial expression. If the Welcome drink was not so welcome, why do they offer? Breakfast was the same way, we noticed that they only escorted Japanese customers to the window seats. We will never go back to the hotel again. If you are staying there, we recommend you stay out of the restaurant on the 1st floor.

10

Seda

13 sept. 2024

·

A séjourné 3 nuits

One of the best hotels I have stayed at! The staff members are so nice, respectful and helpful beyond my understanding. The main breakfast restaurant is a dream come true overlooking a beautiful Japanese garden and Momoji trees. There is a walking garden right by the hotel that is very beautiful both at night and during the day time. The location is excellent with a 5-minute walk to Shinagawa train station, where you can take both the regular train and the Shinkansen. I also appreciated that although it is close to a busy area, the hotel itself is in a quiet neighborhood and gives peace in Tokyo's fast-paced environment. I stayed on a high floor overlooking the Tokyo Tower, and it is a sight to see for sure. A big shoutout to Marie at the restaurant for making us feel welcome and at home. Ricky at the reception desk for helping us check in early and making us love the hotel in the first 2 minutes we entered.

8

Juan

31 août 2024

·

A séjourné 3 nuits

Dinner in restaurant was excellent. Breakfast buffet average

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	324 $US
février	328 $US
mars	422 $US
avril	445 $US
mai	386 $US
juin	344 $US
juillet	338 $US
août	317 $US
septembre	336 $US
octobre	448 $US
novembre	442 $US
décembre	407 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $543	17 $570
18 $571	19 $657	20 $625	21 $567	22 $677	23 $657	24 $596
25 $683	26 $540	27 $695	28 $695	29 $567	30 $515	31 $540

di	lu	ma	me	je	ve	sa
1 $423	2 $423	3 $467	4 $506	5 $567	6 $515	7 $515
8 $490	9 $567	10 $615	11 $664	12 $678	13 $483	14 $625
15 $467	16 $490	17 $567	18 $596	19 $616	20 $567	21 $657
22 $596	23 $532	24 $515	25 $515	26 $540	27 $540	28 $567
29 $467	30 $467

The Prince Sakura Tower Tokyo, Autograph Collection

Prix pour The Prince Sakura Tower Tokyo, Autograph Collection

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Deluxe avec lits jumeaux, non-fumeurs, dans la tour (+Lounge/Sauna Access)

Chambre Deluxe avec lits jumeaux, non-fumeurs (with Extra Bed + Sauna Access)

Chambre Deluxe avec lits jumeaux, non-fumeurs, vue ville (Sauna Access, Upper Floor)

Chambre Junior, non-fumeurs (+Lounge/Sauna Access)

Chambre avec lits jumeaux, non-fumeurs (Sakura Suite)

Chambre Deluxe avec lits jumeaux, non-fumeurs, dans la tour (+Lounge/Sauna Access)

Chambre, non-fumeurs, sauna (Junior Suite Twin, Sauna Access)

Chambre Standard, non-fumeurs, sauna (Upper floor, Tower Side +Sauna Access)

Chambre Deluxe, non-fumeurs (+Lounge/Sauna Access)

Chambre Deluxe avec lits jumeaux, non-fumeurs, vue ville (Tower side, Extra Bed + Sauna Access)

Chambre, non-fumeurs, en angle (King)

Chambre, non-fumeurs (Junior Suite King)

Chambre Standard, non-fumeurs, sauna (Upper Floor, +Sauna Access)

Chambre Standard (+ Sauna Access)

Chambre Deluxe avec lits jumeaux, non-fumeurs (Upper Flr., Extra Bed + Sauna Access)

Chambre Deluxe, non-fumeurs (+Lounge/Sauna Access)

Chambre, non-fumeurs, sauna (Junior Suite King, Upper Floor)

Chambre, non-fumeurs, sauna (Junior Suite Twin, Upper Floor)

Chambre Junior, non-fumeurs (+Lounge/Sauna Access)

Chambre Deluxe avec lits jumeaux, non-fumeurs (Sauna Access, Upper Floor)

Chambre Standard (+ Sauna Access)

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