Name: Harbour Hotel & Spa Guildford
Address: 3 Alexandra Terrace High Street, Guildford, Surrey (amt), GB
Price range: 146 US$–265 US$ per night
Rating: 8.28

Hvad siger gæsterne

Rejsende beskriver Harbour Hotel & Spa Guildford som centralt beliggende med konsekvent venligt personale, behagelige fællesområder og en livlig bar, selvom oplevelserne varierer mellem de stilfulde, renoverede områder og de mere forældede værelser, hvilket fører til varierende ophold afhængigt af værelsesfordelingen.

Spaen kræver ofte forudbestilling og et tillægsgebyr, poolen er lille, og der er bemærkninger om lejlighedsvise lukninger eller lunkent vand; parkering er tilgængelig, men mod betaling og kan være forvirrende at finde frem til. Oplevelsen af værelserne varierer, hvor nogle gæster rapporterer om mørk eller forældet indretning, støj fra events eller korridorer, problemer med temperaturstyring og matterede vinduer, der begrænser lysindfald og udsyn. Renligheden er generelt god, men der er rapporter om pletter, muggen lugt og slid i nogle af værelserne. Forvent en bekvem base med solide faciliteter, men bekræft adgang til spa og parkeringsdetaljer, og anmod om et roligere, renoveret værelse, hvis dette er vigtigt for dig.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

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Faciliteter

Faciliteterne opleves som blandede: spaen kræver typisk forudbestilling og et tillægsgebyr, poolen er lille, og der er lejlighedsvise driftsstop; parkering er tilgængelig, men mod betaling og kan være forvirrende at finde frem til. Baren og fitnesscentret får positive omtaler.

Relaterede gæsteanmeldelser

10

Elizabeth

17. jun. 2025

·

Overnattede 1 nat

Great service, lovely spa.

6

Jonnie

8. nov. 2024

·

Overnattede 1 nat

The spa is £10 per hour per person. Not exactly a deal breaker but it is definitely not clear when booking. Good breakfast.

6

Gillian

4. maj 2025

·

Overnattede 1 nat

The hotel was central and easy to get to lots of bars and restaurants. It seemed modern with lovely reception, bar and cafe areas. It was great having the VIP free parking. However compared to other hotels we've used in the area the room was disappointing - small room with frosted no-open windows. Having chosen it on the basis of the spa and pool we were disappointed to find it was a further charge of £10 each - PER HOUR to use the pool.

4

Mr Simon Peter

27. nov. 2025

·

Overnattede 1 nat

Be aware the hotels.com profile advertises the spa facilities, but there’s an additional fee for using. Stayed in lots of hotels through hotels.com and this is the first time trying to add on fees for using advertised facilities.

2

Jessica

15. dec. 2025

·

Overnattede 1 nat

One of the main reasons I booked this hotel and paid the full advertised price was for the spa facilities, which were clearly promoted as part of the stay. On arrival, I was informed that the spa was out of order and unavailable. This was extremely disappointing and not what I paid for. Had I been informed in advance, I would not have proceeded with the booking or would have expected a reduced rate. No prior notice, only alternative was discounted treatments which was sufficient given me staying with my elderly nan who is unable to use any of the treatments this significantly impacted our stay.

8

Alister

8. aug. 2025

·

Overnattede 1 nat

Nice hotel but could do better. Handy parking at £18/night. WiFi was easily accessed and seemed decent. The bar seemed to have a very limited choice of drinks, only 4 on tap and no Guinness which was very disappointing. Room was a good size but the bed was like a slab of granite! Shower was pretty weak which isn't a great start to the day and the buffet cooked breakfast made things worse. I can't understand how they managed to get fried mushrooms to taste so absolutely vile, the black pudding wasn't cooked, the fried eggs were extremely greasy and the cheap sausages were just nasty. All in all, I did not leave feeling very refreshed in the morning which was really disappointing as I had a very long day ahead. On the plus side, all the staff were absolutely great!

8

Emma

21. jul. 2023

·

Overnattede 1 nat

On arrival we were informed of the charge for parking. We were offered a room which would be in a quieter part of the hotel as there were graduation celebrations going on. We were unable to use the spa as it needed to be booked in advance. It took the spa an hour to return our call then the only space available was 7.45pm (that was not suitable). There was also a charge of £10. Neither of these bits of information were listed on the booking page with Hotels.com. Very disappointing. Staff were great. And breakfast was very good.

6

Sarah

28. aug. 2025

·

Overnattede 3 nætter

Rooms were lovely and clean. Breakfast was nice and the cocktails are very good. I could hear a lot of noise throughout the night, especially doors slamming. Parking is very expensive. We paid to go in the spa, but weren't told before we went in that the plunge pool and sauna were out of use. Pool is very small.

10

Dominique

16. jun. 2023

·

Overnattede 2 nætter

The property was clean and staff were nice - breakfast was good - buffet that you pay £15 for - Great gym And it is very central to where we needed to be - however there are some drawbacks Parking is expensive - and not enough one night parking was full and we got a £25 parking ticket - And you have to pay to use the pool? £10 per person per hour - they should not advertise a pool because really its ridiculous to pay to use a pool very expensive

8

Mark

16. nov. 2025

·

Overnattede 1 nat

Parking major problem no clear instructions so parked in the wrong place and got a parking ticket. 80% of fine offset against hotel bill. Slightly disappointing to have to pay £10 each to use the spa facilities. Jacuzzi not very warm. Only 1 route down to reception from floor so long walk of at end of the corridor. All other aspects of hotel very good with good service

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Rengøring

Feedbacken om renlighed er blandet: mange gæster fandt værelserne meget rene, mens andre rapporterede om pletter, muggen lugt og enkelte slidte eller beskidte elementer på badeværelset. Kvaliteten af rengøringen fremstår ujævn på tværs af værelserne.

Relaterede gæsteanmeldelser

4

Charlotte

8. jun. 2024

·

Overnattede 1 nat

The hotel shower was dirty the room was smelly, The bed throw was dirty there was barely any facility in the room the iron didn’t work the phone in the room wouldn’t call the reception. You have to pay for the car park even though they have a carpark. The room was over their bar and very noisy. There was no gluten free choice for their room service menu which was very . The receptionist had no knowledge of gluten free breakfast option the breakfast is very expensive. We ate some where else. We wouldn’t return.

10

James

9. jul. 2025

·

Overnattede 1 nat

Clean

8

raymond

30. apr. 2023

·

Overnattede 1 nat

Great location very tired rooms , TV faulty , and bathroom not very clean. Staff excellent but no more than 3 stars to be fair, as no attention to detail for money

10

ANTONIO

1. maj 2023

·

Overnattede 1 nat

Clean, modern and stylish.

6

Sally

27. mar. 2025

·

Overnattede 2 nætter

The hotel on appearance looks amazing! Sadly my room 226, upon entering smelt terribly of cigarettes. The room looked tired & marked walls, lampshades old looking. The shower/bath were not clean. Bath club damaged, water leaked out of bath as it did not secure into fitting. Black mould in waste water areas of shower & on bath tap surround. Not good. Room was affected by outside noise, view awful at rear. Bottles being emptied each morning!?! Spa very good, restaurant very good & staff very attentive. The room was disappointing especially as I am Platinum, I would have expected it to be better. Stayed I'm many hotels. But this particular room was in need of TLC. Would like matter reviewed &suitably recompensed. I have photos of issues to evidence my review.

10

Marc

25. nov. 2025

·

Overnattede 1 nat

The room was very clean and comfortable. All the staff were very friendly. The location of the hotel is excellent. The bar area is very comfortable and welcoming.

6

Sanaz

28. jul. 2025

·

Overnattede 2 nætter

The reception area and the bar downstairs are lively but the rooms are so incredibly dated and dirty. Our room had stains all over it .

6

Tammer

13. apr. 2024

·

Overnattede 1 nat

The facilities on site are quite good - the rooms are serviceable and the bathroom is modern and clean. However the room itself was a bit worn and had a musty smell.

10

Daniel

17. nov. 2024

·

Overnattede 2 nætter

Clean and comfortable, right in city center

6

Murray

25. jul. 2025

·

Overnattede 1 nat

Hotel was lovely, however the rooms were very dated and bland and not very clean overall for their Deluxe room. Spa was extra cost and was not fully functional which was disappointing.

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Værelser

Værelserne spænder fra moderne og behagelige (herunder nogle renoverede) til mørke eller forældede med vedligeholdelsesproblemer. Gengangere i klagerne inkluderer støj fra events eller korridorer, problemer med temperaturstyring eller aircondition, dæmpet belysning og matterede vinduer, der begrænser lysindfald og udsyn.

Relaterede gæsteanmeldelser

10

Vivian

6. okt. 2024

·

Overnattede 1 nat

We enjoyed our stay. Rooms were comfortable, clean and impressive. Facilties were good and breakfast brilliant, lots of choice excellent.

8

Rob

12. okt. 2025

·

Overnattede 1 nat

Stay was generally very good. 4/5 stars - lost a star as there wasn’t a kettle in the room. The room had recently been refurbished and was lovely. Parking charges are high at £18 per night- on top of the already steep price. We didn’t then add breakfast as the cost would have been so much. But the kettle in the room is a disappointment.

4

Phil

27. okt. 2024

·

Overnattede 2 nætter

Stayed two nights, a Friday and Saturday, nothing wrong with the hotel and staff but my ⭐️⭐️ rating was due to noise, loud music, from the hotels bar until 1am. In my opinion the priority for a hotel is to ensure that guests get a good nights sleep so I find it inexplicable that they allow this. And my room was on the third floor so who knows what it sounds like on the first or second!

6

Jakki

5. sep. 2025

·

Overnattede 1 nat

Twin room needed updating.

8

Anna

16. mar. 2025

·

Overnattede 1 nat

Lack of an opening window and no air conditioning made for an uncomfortable night, but everything else was good.

10

Gordon

16. apr. 2025

·

Overnattede 1 nat

Well appointed hotel, modern, clean, stylish and room was same as well as being quiet at night. All staff encountered were courteous and helpful. Nice and handy for the G Live venue (next door) and less than 5 mins from town centre.

8

Andrew

13. okt. 2025

·

Overnattede 1 nat

Checking in was a breeze. Reception were super helpful. However the bed was terrible. The mattress was way too soft and I hate to say it, probably the worst night sleep I’ve had. Disappointing end to a great trip.

6

Marie

28. sep. 2025

·

Overnattede 1 nat

Room seem very outdated but I believe the hotel is in the process of refurbishing. The fact that the room doesn’t come with a refrigerator (available upon demand, we were told), is also very unusual. Staff was great and loved the buffet breakfast.

10

Derek

15. nov. 2025

·

Overnattede 1 nat

Front desk staff were great. David . The bars staff very efficient and friendly. The refurb Room excellent.

10

Claire

3. nov. 2025

·

Overnattede 2 nætter

It was refreshing to be greeted by friendly, efficient and professional staff at check in. The room was more than we expected, very modern, clean, very comfortable bed and linen and appreciated the complimentary bottles of water each day, high quality toiletries and huge, soft bath towels. Was a little disappointed we had to ask for a bath mat and milk wasn't replenished but we got some from reception.

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Service

Servicen roses ofte for at være venlig, professionel og hjælpsom i receptionen, baren og restauranten. En mindre del rapporterede om langsom check-in eller korte interaktioner i receptionen i travle perioder eller ved systemproblemer.

Relaterede gæsteanmeldelser

10

Lynn

20. sep. 2025

·

Overnattede 1 nat

We had an amazing time at this hotel! The staff were incredibly friendly and went above and beyond to make our trip really special.

10

David

9. jun. 2025

·

Overnattede 4 nætter

The management and staff at The Harbour Hotel couldn’t have been more accommodating. We were quite a large group and were arriving at different times and on different days but every effort was made by the reception staff to facilitate early check in. Special thanks to Maddie

10

James

13. dec. 2025

·

Overnattede 1 nat

Lovely hotel and lovely staff! The manager (Jan) the evening we stayed went above and beyond to rectify an issue we had and moved our room within 10 minites of us talking to him! Excellent experience, will definately be back.

2

Makhosini

2. feb. 2025

·

Overnattede 1 nat

At check in the computers were down. I was kept in the sitting area for more 2 hours. No one notified me when the computers were up and running for approximately 30 mins. If I had stood up to ask, I would have sat there for a long time. I missed a virtual clinic with patients as a result.

10

Anthony

3. mar. 2025

·

Overnattede 1 nat

Excellent Hotel, prime location with parking!!! Rooms lovely and reception staff top drawer! Thank you!

2

Ian

10. maj 2024

·

Overnattede 1 nat

Unhelpful staff duty manager

6

Joe

31. mar. 2025

·

Overnattede 2 nætter

As a whole the hotel and staff were nice, the bar staff were lovely and smiley but sadly I found one particular young lady at reception rather rude and condescending which unfortunately puts a bad tone on things. There was a slight confusion on the payment of the afternoon tea and they wouldn’t listen so that was that. The room had stains on the carpets, the lamp shade was hanging off the wall also and the bed was extremely noisy when you even rolled over. The bar was a nice place but hard to find a seat due to the amount of people working on there laptops and drinking there bottles of water. Overall it is a nice hotel and nicely placed but I’m not sure I would rush back sadly.

10

Derek

15. nov. 2025

·

Overnattede 1 nat

Front desk staff were great. David . The bars staff very efficient and friendly. The refurb Room excellent.

10

Janet

4. apr. 2025

·

Overnattede 1 nat

Room very clean, staff we extremely friendly and helpful

8

Matthew

2. okt. 2025

·

Overnattede 1 nat

Overall fine but room shabby and need of decoration. Staff on reception but surly.

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Lokation

Den centrale beliggenhed ved siden af G Live og tæt på High Street, butikker og stationer gør det nemt at komme rundt til fods. Der er bemærket noget støj fra gaden eller eventområder i visse værelser.

Relaterede gæsteanmeldelser

10

Makhosini

18. maj 2025

·

Overnattede 1 nat

Great location

8

Jeanette

11. aug. 2024

·

Overnattede 1 nat

Very central for town area

10

Nicole Hanna

6. apr. 2025

·

Overnattede 9 nætter

Nice well-managed hotel in a convenient location surrounded by shopping and restaurants.

10

Laura

10. nov. 2024

·

Overnattede 1 nat

A super hotel - great location and great value.

10

Stephen

9. dec. 2024

·

Overnattede 1 nat

Great position for central Guildford, friendly helpful service and spacious rooms , hotel food and breakfast was excellent , would certainly go back

10

Phil

7. jan. 2025

·

Overnattede 1 nat

This is a rather new property, especially for the area. This town used to be a bit of a black hole with respect to hotels downtown, but this has been remedied thus. Highly recommend for people who want to stay in Guildford town center. Lovely.

8

Linda

8. dec. 2024

·

Overnattede 1 nat

Great location for G-Live

10

Y

24. sep. 2023

·

Overnattede 3 nætter

Hotel is in a good location. Close to city centre just a few minutes walk to London Road (Guildford) Station.

10

Real

21. maj 2025

·

Overnattede 2 nætter

Nice place in a good location.

10

Graham

20. apr. 2025

·

Overnattede 1 nat

Went to G Live next door. This hotel is a fantastic location as the high street is on its doorstep. Jenny the receptionist was so helpful and friendly. We will use this hotel again.

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Spisning

Morgenmad og dining er generelt vellidte, med et godt udvalg og hyggelige måltider i restauranten og Long Bar. Nogle anmeldelser nævner langsom eller forkert betjening i baren, varierende kvalitet eller temperatur på morgenmaden samt høje priser.

Relaterede gæsteanmeldelser

10

T

9. jun. 2024

·

Overnattede 2 nætter

We had a 2 night stay in Guildford - the hotel is really well appointed, nice bar and great breakfast selection. Rooms are a good size with decent beds / shower etc as you would expect at this price point. Staff were helpful throughout the hotel. Decent gym although the pool is a relaxing pool, not one for swimming lengths in.

10

Massimo

10. mar. 2024

·

Overnattede 1 nat

Location easy to get to from Guildford London Road station, staff and service super available and kind, small but clean and relaxing SPA, and breakfast full of options with both English breakfast and delicious pastry.

8

Andrew

10. maj 2025

·

Overnattede 1 nat

I didn't like bar service waited for table service no 1 came so ordered at bar [it was not busy ether] ordered drinks with what looked like head bar man he didn't possess the order the other 2 bar man where doing nothing he then started talking to a groop if women which seemed far more important when finished talking to them he forgot our order and had to send bar man over to retake then made 2 drinks wrong out of 3 then you have cheek to charge service charge.All so breakfast was very average dor hotel of that size hot water for tea from flask why have you not aleast got hot boiling water tap coffee machine bot working

8

Jessica

27. feb. 2024

·

Overnattede 2 nætter

Lovely clean and well presented room. The breakfast was excellent with good quality food, lots of choice including some healthier choices. This was a meet up with friends and we really appreciated the lovely open plan bar and restaurant areas where we could socialise. Quite expensive to buy drinks - a tea was £4, and £4.50 if it was brought to you table. But overall very happy.

10

Michael

29. mar. 2025

·

Overnattede 1 nat

Awesome. Brilliant location. Amazing bar area. Staff were super friendly. Hotel was buzzy without being too hectic. Breakfast was top notch. Would definitely recommend.

8

Alister

8. aug. 2025

·

Overnattede 1 nat

Nice hotel but could do better. Handy parking at £18/night. WiFi was easily accessed and seemed decent. The bar seemed to have a very limited choice of drinks, only 4 on tap and no Guinness which was very disappointing. Room was a good size but the bed was like a slab of granite! Shower was pretty weak which isn't a great start to the day and the buffet cooked breakfast made things worse. I can't understand how they managed to get fried mushrooms to taste so absolutely vile, the black pudding wasn't cooked, the fried eggs were extremely greasy and the cheap sausages were just nasty. All in all, I did not leave feeling very refreshed in the morning which was really disappointing as I had a very long day ahead. On the plus side, all the staff were absolutely great!

8

Jonathan

19. sep. 2025

·

Overnattede 2 nætter

Nice hotel. Friendly staff. Nice restaurant and bar options.

8

Alison

11. jun. 2024

·

Overnattede 2 nætter

Hotel was in a great location, situated at the top of High Street and very close to the G live. The room was spacious. The only complaint about the room was that the window was frosted and therefore we couldn’t see out. No idea whereabouts we were. Breakfast was good, but they had no bananas. Find the service of drinks quite slow, but on the whole the Hotel was great

8

John

23. aug. 2023

·

Overnattede 1 nat

The arrangements for breakfast was confused and meant guests had to find their own table and walk around the dining room to find and collect their food and drink. The hot drinks were all from one self serve machine. Something you expect in an office or petrol station but not a high class hotel.

8

Tobias

23. nov. 2025

·

Overnattede 1 nat

Nice staff and good breakfast

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Måned	Gennemsnitlig pris
januar	146 US$
februar	155 US$
marts	152 US$
april	160 US$
maj	160 US$
juni	164 US$
juli	217 US$
august	146 US$
september	172 US$
oktober	153 US$
november	158 US$
december	152 US$

sø.	ma.	ti.	on.	to.	fr.	lø.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $261	21 $259	22 $157	23 $153	24 $265
25 $148	26 $168	27 $173	28 $161	29 $147	30 $157	31 $155

sø.	ma.	ti.	on.	to.	fr.	lø.
1 $146	2 $195	3 $241	4 $254	5 $219	6 $229	7 $181
8 $154	9 $173	10 $208	11 $201	12 $172	13 $161	14 $182
15 $166	16 $181	17 $259	18 $247	19 $173	20 $156	21 $215
22 $169	23 $223	24 $207	25 $241	26 $195	27 $195	28 $241
29 $178	30 $169

Harbour Hotel & Spa Guildford

Priser på Harbour Hotel & Spa Guildford

Gennemsnitlige månedlige priser

Om dette overnatningssted

Lokation

Værelsesmuligheder

Deluxe-værelse med 2 enkeltsenge

Værelse med 2 enkeltsenge

Deluxe-dobbeltværelse - 1 kingsize-seng

Dobbeltværelse (OLD ROOM TYPE)

Business-dobbeltværelse (OLD ROOM TYPE)

Dobbeltværelse - tilpasset personer med nedsat mobilitet

Suite

Dobbeltværelse

Gæsteanmeldelser af Harbour Hotel & Spa Guildford

Hvem overnatter her?

Hvad siger gæsterne

Overnatningsstedets retninglinjer

Indtjekningsanvisninger

Godt at vide

Valgfrie tilvalg

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