The Emerald Hotel Bangkok Ratchada

The Staffs were not only friendly, and they went out of their way to help accomadate mty needs. Thank you.

Good breakfast with balance between Asian and American food.

剃刀が置いてなかったのは残念

I hate to leave a bad review because the staff was excellent but for them to have plumbing issues in two separate rooms is unacceptable. The water pressure for the toilets is horrible. You have to flush it multiple times and then the toilet paper still doesn’t go down. After a few days we had to move to another room 2 floors up but the toilet wasn’t much better. Having to call maintenance to plunge the toilet was very frustrating. I used the toilet in the lobby and it was much better so I don’t know if it’s the higher floors with the issue or not. Again for a $100 room in Bangkok it was very disappointing. If you do book a room on the 15th or 17th floor check the toilets before you settle in. Hopefully they resolve the issue in the future. I should have been more aware since I saw a similar review regarding the toilets. I thought it was a one off but unfortunately not. For the good parts the staff was really courteous and attentful. The room was really large, the bathtub in the first room did not meet my standards which aren’t extraordinarily high. The tub in the second room was usable. The room was very clean and well maintained. Their eco sign doesn’t really mean anything because they changed the towels every day which I thought was excessive but that’s just me. The buffets were very nice with a good selection which was a little pricey as all hotels are but very convenient on days you’d like to relax. I didn’t get to utilize the gym as it a was closed.

All staff were very friendly and helpful. Breakfast needs to have more options. The price is bit pricey.