Express Inn Leesville Fort Polk

smelled of mold, parts of ceiling was caved in, floor and tub didnt feel sturdy, card keys kept getting deactivated so inconvenient to enter. parking location inconvenient to proximity of rooms, i was overcharged for this room based on the receipt at the hotel. orbitz did not give me the best price even with my orbucks. totally was not worth the money spent. will not be coming back here nor recommending it.

Everything was pretty much as sold. The pool was functional but some parking was a bit tight. However,that wouldn’t stop me from rooming here again.

Easy access, only 2 floors so elevator was quick

Room had not been cleaned, sheets were stained and had hair throught the sheets, The tub was filthy, no soap and there were no batteries in the tv remote. I went to front desk and was given a different room , an “upgrade” and it smelled of mildew and had an overall dirty feeling and was definitely not an upgrade. Oh and no coffee for the coffee pot. Front desk texted my photos to the manager. I never received contact from management until i completed a survey they emailed to me. I then received an email response from the manager stating he had no idea of the issues and had he been aware, i would have been compensated. He denied seeing the photos. He did give an apology but that was all. On a positive note, the front desk girl was very kind and patient.

I chang room . Bedbug

The place is old bedding was lumpy and stained. The room settling was very uncomfortable. We sanitized the place for some comfort. Spread our clean clothes over the bec to lay on to get a couple of hours of sleep prior to returning travel. We slept in our clothes and left early morning.

Please take this Hotel off your recommended list of places to stay. This is by far one of the nastiest hotels I have ever stayed in. The front area was clean, which was a front for the crappy room. Once I opened the door, the smell of the room was disgusting. I actually sprayed my cologne around the room the get the smell out. The bathroom soap was the size of my finger. Lucky for me they had 3 bars to have enough to shower. Had a coffee maker, but NO SUGAR OR CREAM in the room. I WOULD NEVER STAY THERE AGAIN!!

You know I expected a lot more from this hotel, we had problems from the start. Out toilet seat fell off before we used it, we were told they didn’t have a maintenance crew so they had to wait for the manager they offered to move us to another room but we had unpacked and were leaving for a wedding in another town we just ask that it be fixed. On our way out we stopped at the front desk to see what was going on they acted like it was the first time they heard this upon our return to the room it was fixed. We had issues getting into our room we had to change out the keys 3X’s and still had issues someone came up with new keys and they worked that night then the next morning same issues it was a pain going downstairs and back upstairs so the last day someone just stayed in the room to let someone else in manually. We had 3 roaches in the room that WE had to kill. On the good note the dining area person was super nice and extremely friendly. I personally would not stay here again. We went and looked at other hotels for future visits. I rarely say negative things but this truly was not worth the money. And last parting words they didn’t have our reservations asked if we were suppose to stay at the Hampton Inn we had to show proof and they said it was lost in an email?? I booked this a while back….

It was ok. You get what you pay for. It was inexpensive compared to the other hotel down the street but it also was not as nice. The hallways and foyer smelled like smoke masked by heavy cleaning products. The smell of the cleaning products was overwhelming. The room smelled musty and moldy. Breakfast was cold eggs, bagels, toast.....I would not stay there again. There are other options in Leesville at comparable prices that are not musty smelling and with better breakfast choices.

Room was not ready for 2 hours. Smelled of cigarettes and marijuana. Key doesnt work, staff has to let you in with a manual key everytime you return to the room. Ownerand manager is not fluent in art of hotel service and is running the hotel like a ghetto Mcdonalds instead of a chick fil a.

The room given to me was not clean. The mama

Exceptional staff that went above and beyond to make us feel welcome and comfortable. Very clean and spacious room with super comfortable beds.

The staff had very nasty attitudes the toilets wouldn’t flush the sinks was broke when mentioned to the staff they asked me what did I want them to do about that. The halls had trash on the floor from my check in time till I check out.

smelled of mold, parts of ceiling was caved in, floor and tub didnt feel sturdy, card keys kept getting deactivated so inconvenient to enter. parking location inconvenient to proximity of rooms, i was overcharged for this room based on the receipt at the hotel. orbitz did not give me the best price even with my orbucks. totally was not worth the money spent. will not be coming back here nor recommending it.

I had a great stay at this hotel the staff was nice and friendly the rooms where clean and the bathroom I had a little trouble getting in my room with the key i hope In the near future they update the way you enter the room and the breakfast was delicious but other then that my stay was nice I would stay here again.

The place is old bedding was lumpy and stained. The room settling was very uncomfortable. We sanitized the place for some comfort. Spread our clean clothes over the bec to lay on to get a couple of hours of sleep prior to returning travel. We slept in our clothes and left early morning.

Good location. Nothing fancy but the rooms were clean and housekeeping was good.

Overall, not a bad stay, but was unable to hook to your Wi-Fi. There was no instructions other than just the Wi-Fi name. But it would not connect to the Internet. Coffee pot was in the room with coffee, no sugar no creamer so if you like black coffee, it was good but without any sugar or creamer, it’s not for me. Breakfast was OK. The keypad and the key cards did not work real well unable to get them to work the first time had to slide many times before it would finally open the door.

The room definitely was not cleaned before my arrival and the microwave was broke. Apparently, there was no maintenance person and the dust on the furniture and trash on the floor was never addressed although I asked them to dust and vacuum as I have severe dust allergies.

Exceptional staff that went above and beyond to make us feel welcome and comfortable. Very clean and spacious room with super comfortable beds.

Broken closet door.

I had a great stay at this hotel the staff was nice and friendly the rooms where clean and the bathroom I had a little trouble getting in my room with the key i hope In the near future they update the way you enter the room and the breakfast was delicious but other then that my stay was nice I would stay here again.

The staff and room was nice. I did get changed $75.00 for a pet when the book in room says 15. I would stay there again. Oh and they didn't know anything about my dog at check in but the younge lady was able to take care of it.

The room definitely was not cleaned before my arrival and the microwave was broke. Apparently, there was no maintenance person and the dust on the furniture and trash on the floor was never addressed although I asked them to dust and vacuum as I have severe dust allergies.

You know I expected a lot more from this hotel, we had problems from the start. Out toilet seat fell off before we used it, we were told they didn’t have a maintenance crew so they had to wait for the manager they offered to move us to another room but we had unpacked and were leaving for a wedding in another town we just ask that it be fixed. On our way out we stopped at the front desk to see what was going on they acted like it was the first time they heard this upon our return to the room it was fixed. We had issues getting into our room we had to change out the keys 3X’s and still had issues someone came up with new keys and they worked that night then the next morning same issues it was a pain going downstairs and back upstairs so the last day someone just stayed in the room to let someone else in manually. We had 3 roaches in the room that WE had to kill. On the good note the dining area person was super nice and extremely friendly. I personally would not stay here again. We went and looked at other hotels for future visits. I rarely say negative things but this truly was not worth the money. And last parting words they didn’t have our reservations asked if we were suppose to stay at the Hampton Inn we had to show proof and they said it was lost in an email?? I booked this a while back….

My key was failing and the receptionist took the time to go to my room and make sure I had access, the breakfast was good too

Room was not ready for 2 hours. Smelled of cigarettes and marijuana. Key doesnt work, staff has to let you in with a manual key everytime you return to the room. Ownerand manager is not fluent in art of hotel service and is running the hotel like a ghetto Mcdonalds instead of a chick fil a.

The service, the nice employees

Exceptional staff that went above and beyond to make us feel welcome and comfortable. Very clean and spacious room with super comfortable beds.

The staff was very nice!

The staff had very nasty attitudes the toilets wouldn’t flush the sinks was broke when mentioned to the staff they asked me what did I want them to do about that. The halls had trash on the floor from my check in time till I check out.

Good location

Good location. Nothing fancy but the rooms were clean and housekeeping was good.

Easy access, only 2 floors so elevator was quick

I had a great stay at this hotel the staff was nice and friendly the rooms where clean and the bathroom I had a little trouble getting in my room with the key i hope In the near future they update the way you enter the room and the breakfast was delicious but other then that my stay was nice I would stay here again.

Overall, not a bad stay, but was unable to hook to your Wi-Fi. There was no instructions other than just the Wi-Fi name. But it would not connect to the Internet. Coffee pot was in the room with coffee, no sugar no creamer so if you like black coffee, it was good but without any sugar or creamer, it’s not for me. Breakfast was OK. The keypad and the key cards did not work real well unable to get them to work the first time had to slide many times before it would finally open the door.

Breakfast was excellent t

My key was failing and the receptionist took the time to go to my room and make sure I had access, the breakfast was good too

Everything ok except breakfast no good nothing

It was ok. You get what you pay for. It was inexpensive compared to the other hotel down the street but it also was not as nice. The hallways and foyer smelled like smoke masked by heavy cleaning products. The smell of the cleaning products was overwhelming. The room smelled musty and moldy. Breakfast was cold eggs, bagels, toast.....I would not stay there again. There are other options in Leesville at comparable prices that are not musty smelling and with better breakfast choices.