Berkshires Untold

all very good for our 1 night stay!!

Excellent bathroom and pleasant decor; very good value for the price for a midweek stay.

Such a lovely and nicely furnished hotel. It has a very hip and earthy vibe and you can see a lot of care has been put into this property. This staff were helpful and friendly. Lenox is a pretty town with good restaurants and stunning historic architecture.

It’s an amazing property! Beautiful inside and out! We ate supper there, we were the only ones, but it was excellent!

It’s all about the looks. The money was spent on the lobby, which is over-the-top and jarringly unexpected in what turned out to be an old exterior hallway 2-story motel. The hotel rooms are small, with modern beds squeezed in tight against the outer walls, requiring you to crawl over beds to reach lights or AC units. Furnishings are minimal and modern, but the hotel would be well-served to spend more on upkeep and amenities and less on styling. A single 3/4 full roll of toilet paper, a Kleenex box with four tissues left in it, an armoire that looks cute—but won’t stay shut and has a door that swings open and slams into the wall repeatedly, a funky looking black and white tile bathroom floor, which is super stylish—but white tiles in front of the sink look stained and grubby. The minimum number of towels. Paid breakfast in the bar/lobby restaurant. Are we in Italy? Beds were comfy with good linens and the place is clean, but it feels like owners are “playing” hotel.