Name: El Gran Hotel de Pereira
Address: Calle 19 # 9-19, Pereira, Colombia, Pereira, Risaralda, Colombia
Rating: 8.23

Guest reviews

8.2

Very good

Based on 977 verified reviews

Who stays here?

Business

50%

Couple

10%

Family

21%

Group

9%

Solo

8%

What guests think

AI-generated summary based on recent guest reviews

At El Gran Hotel de Pereira, travellers highlight a historic property with generally friendly staff, but note dated facilities and rooms, inconsistent breakfast quality and service, and recurring maintenance issues like leaks, broken fixtures, and air conditioning not working.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

John

Dec 24, 2025

·

Stayed 1 night

Staff was great, location was awesome.

6

DANIELA

Nov 12, 2025

·

Stayed 7 nights

Broken shower head

10

Ellis

Nov 10, 2025

·

Stayed 4 nights

All good and reasonable proce

6

Jamie

Nov 1, 2025

·

Stayed 1 night

Breakfast guy was rude

6

Bernard

Oct 11, 2025

·

Stayed 5 nights

The Gran Hotel is an historical property. It badly needs updating/remodelling. My 5-night stay was marked by a serious leak in the bathroom, which management wanted to wait to repair. ( One substitute room could not be entered due to a faulty door.)There is clear evidence of management weakness, with many examples of employee turnover. Breakfast is ok , served in the hotel's basement restaurant but without much enthusiasm or smiles...no toaster in this restaurant. Sr Umberto, a bellman, was a bright spot..a nice man with more than 30 years' experience at the Gran Hotel.

Calle 19 # 9-19, Pereira, Colombia

Location

With a stay at Gran Hotel Pereira, you'll be centrally located in Pereira, steps from Cathedral of Our Lady of Poverty and Plaza de Bolivar. This spa hotel is 0.3 mi (0.4 km) from Victoria Shopping Mall and 0.8 mi (1.3 km) from Boliz.

Pereira Gold Museum(0.1 miles)

Pereira Cultural Center(0.1 miles)

Cathedral of Our Lady of Poverty(0.1 miles)

Plaza de Bolivar(0.1 miles)

Victoria Shopping Mall(0.1 miles)

Pereira's Bolivar Square(0.2 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:30

Before 13:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Parking is available at the property, with limited spaces. Nearby parking is also offered at a fee of COP 12,000 per night, located 656 feet away. No reservation is required.

A complimentary continental breakfast is served daily from 6:30 AM to 10:00 AM.

No pets and no service animals are allowed at this property.

Check-in is from 3:00 PM to 11:30 PM, and check-out is at 1:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The property features limited wheelchair accessibility, including step-free entrances and some wheelchair-accessible facilities. However, specific details on accessible rooms and bathrooms are not provided.

The hotel is centrally located in Pereira, just steps from the Cathedral of Our Lady of Poverty and Plaza de Bolivar. It is 0.3 miles from Victoria Shopping Mall and 0.8 miles from Boliz, with various attractions within walking distance.

Children are allowed at the property, but specific details regarding age limits for complimentary stays are not provided. Parents traveling with children may need to present certain documents upon check-in.

El Gran Hotel de Pereira

Amenities

Property description

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