OYO Hotel Dundee By Crystal Lake

The hotel was almost completely under construction. No hot water, No WiFi as advertised. The staff treated us very poorly when we tried to change our reservation because we did not feel safe.

The staff was wonderful & the room was spacious and clean but there was no hot water for the shower, no coffee, the bathroom outlet did not work and the internet was not connected consistently. The television kept losing signal. The room was very clean. No staff after 11 pm until 9 or 10 am. There was a barricade in front of my room I had to move to enter the room. I won’t be back & I go to this area weekly.

Stayed from Saturday to monday !! Im definitely booking again they only 2 stars hotel but they definitely deserve more

Did not stay - I was afraid to get out of my car.

Would not recommend this hotel for a stay! It is understandable renovations need to be done while still operating a business. However, this hotel was far from ready to host guests. Pictures posted on Expedia were misleading. For a roadside motel security was a concern, as the lock did not function properly, the curtains had holes in them and did not fit the window. It appeared the room was very recently furnished and improperly at that. The nightly rate did not reflect the quality or standard of accommodations provided for this area! We walked out with no refund in sight!