Toll House Hotel Los Gatos
241 USD
/natt
Gj.snitt. for september
Velg datoer for å se priser og tilgjengelighet
241 USD
/natt
Gj.snitt. for september
Månedlige gjennomsnittspriser
På Toll House Hotel Los Gatos er prisen per natt i gjennomsnitt 188 USD i den billigste måneden (juli) og 252 USD i den dyreste måneden (februar), basert på de siste 12 månedene.
| Måned | Gjennomsnittspris |
|---|---|
| januar | 202 USD |
| februar | 252 USD |
| mars | 243 USD |
| april | 209 USD |
| mai | 244 USD |
| juni | 236 USD |
| juli | 188 USD |
| august | 199 USD |
| september | 241 USD |
| oktober | 235 USD |
| november | 219 USD |
| desember | 197 USD |
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sep · 241 USD
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Dyreste: februar (ca. 252 USD)
Billigste: juli (ca. 188 USD)
Om denne eiendommen
Enjoy a stay in the historical district with a fitness center, restaurant, and 7500 sq ft of event space in Los Gatos.
Beliggenhet
In the historical district, Toll House Hotel Los Gatos, Tapestry Collection by Hilton is in a walkable area with great shopping. San Jose Civic Auditorium is a cultural highlight and some of the area's popular attractions include California's Great America and Santa Cruz Beach Boardwalk. Looking to enjoy an event or a game? See what's going on at SAP Center at San Jose or PayPal Park. Kayaking and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby.
Parkering
Restaurant
Rom for ikke-røykere
Forretningssenter
Renseri
Rengjøring
Romalternativer
4
Queen Room with Balcony
Romdetaljer
2 Store Dobbeltsenger
Sover 4
BalkongKlimaanleggEget badTV
4
Premier King with Balcony
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
300 ft²
BalkongKlimaanleggOppvarmingsafe-boks
1
Two Queen Beds with Balcony Disability Access
Romdetaljer
2 Store Dobbeltsenger
Sover 4
250 ft²
KlimaanleggOppvarmingsafe-boks
5
Two Queen Beds with Balcony
Romdetaljer
2 Store Dobbeltsenger
Sover 4
250 ft²
BalkongKlimaanleggOppvarmingsafe-boks
4
King Room with Patio and Roll-In Shower Mobility Access
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
KlimaanleggEget badTVUteplass
1
Standard King Suite
Romdetaljer
Sover 3
KlimaanleggEget badTV
1
Premier King Room with Balcony Mobility Accessible
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
300 ft²
BalkongKlimaanleggOppvarmingsafe-boks
6
King Room
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
250 ft²
KlimaanleggOppvarmingsafe-boks
3
One-Bedroom King Suite
Romdetaljer
Sover 3
KlimaanleggEget badTV
3
King Room with Balcony
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
BalkongKlimaanleggEget badTV
3
King Room
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
KlimaanleggEget badTV
Gjesteomtaler
8.5
Veldig bra
basert på 293 verifiserte omtaler
Hvem bor her?
Business
27%
Par
28%
Familie
28%
Grupper
11%
Alene
4%
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
På Toll House Hotel Los Gatos fremhever anmeldere gjentatte ganger den svært sentrale beliggenheten i sentrum, med gangavstand til det meste, og generelt vennlig personale. Samtidig påpekes det at enkelte områder er utdaterte og at fasilitetene er begrenset, inkludert hyppige stengninger av restaurant og bar, samt en svært enkel frokost som tidvis går tom.
Les merVar dette til hjelp?
Hva gjestene synes
På Toll House Hotel Los Gatos fremhever anmeldere gjentatte ganger den svært sentrale beliggenheten i sentrum, med gangavstand til det meste, og generelt vennlig personale. Samtidig påpekes det at enkelte områder er utdaterte og at fasilitetene er begrenset, inkludert hyppige stengninger av restaurant og bar, samt en svært enkel frokost som tidvis går tom.
Rommene er ofte rene og komfortable, men tilbakemeldinger nevner tynne vegger, sporadiske vedlikeholdsproblemer og varierende komfort på sengen. Servicenivået varierer fra imøtekommende og hyggelig til tregt eller lite responsivt, med noen klager på forsinket romklarering og håndtering av støy eller strømbrudd. Parkering og ladestasjoner for elbiler er verdsatt. Best for reisende som prioriterer gangavstand til fasiliteter fremfor fullservicehotell.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Gjestene setter pris på enkel parkering og rikelig med ladestasjoner for elbiler, og noen nevner et utendørs treningsområde. Det kommer gjentatte kommentarer om begrensede fasiliteter på stedet, med stengte eller reduserte åpningstider for bar/restaurant og sporadiske vedlikeholdsproblemer som en ute av drift heis eller oversvømmelse i garasjen.
Relaterte gjesteomtaler
4
Matt
1. aug. 2025
·
Overnattet 1 natt
Restaurant closed. Construction noise at 5am. "Celebration of life" event in the lobby all afternoon/evening
Restaurant closed. Construction noise at 5am. "Celebration of life" event in the lobby all afternoon/evening
6
Joseph
7. aug. 2025
·
Overnattet 1 natt
Property is very clean and staff are very friendly. Outside of the hotel being very clean and new, the amenities are very minimal.
Property is very clean and staff are very friendly. Outside of the hotel being very clean and new, the amenities are very minimal.
8
Fallon
30. sep. 2025
·
Overnattet 1 natt
Clean room, half bottle of wine given at check-in, room unit for heat/air conditioner was efficient and not loud, comfortable bed and pillows, Loved the outdoor gym.
Clean room, half bottle of wine given at check-in, room unit for heat/air conditioner was efficient and not loud, comfortable bed and pillows, Loved the outdoor gym.
10
James
18. mai 2023
·
Overnattet 2 netter
A nice, genteel place to stay, a little tattered but well operated. They have a great fitness center, too, and they have free Tesla chargers in the garage. I will book again but will not use hotels.com. Hotels.com was a bit deceptive in pricing, did not include the hotel service charge. That kind of thing is not appreciated.
A nice, genteel place to stay, a little tattered but well operated. They have a great fitness center, too, and they have free Tesla chargers in the garage. I will book again but will not use hotels.com. Hotels.com was a bit deceptive in pricing, did not include the hotel service charge. That kind of thing is not appreciated.
6
Thomas
2. jan. 2025
·
Overnattet 1 natt
Everything was just adequate. Not great and not good but OK. Elevator was out of order so we had to carry luggage up the stairs, which was only a problem because it was New Year’s Eve and my female companion was wearing heels (we had three bags and I could only carry two.) The shower hadn’t been properly cleaned (see photon- eeeeww!). And there were no glasses in the room so we had to drink our champagne out of paper cups.
Everything was just adequate. Not great and not good but OK. Elevator was out of order so we had to carry luggage up the stairs, which was only a problem because it was New Year’s Eve and my female companion was wearing heels (we had three bags and I could only carry two.) The shower hadn’t been properly cleaned (see photon- eeeeww!). And there were no glasses in the room so we had to drink our champagne out of paper cups.
10
Nell
24. mars 2024
·
Overnattet 1 natt
Booked a room for a night since I was hosting a fundraiser for my daughter’s school Nextdoor at Hapa’s. This was perfect because I could just walk up to the room after a night of fun with our school! The room was clean, comfortable, and had a balcony. Complimentary wine and cookies at check-in was a perk, and complimentary breakfast items in the morning was nice. The price was affordable and the location was great! Con: the key readers to get into our room/gym didn’t work sometimes Con: the floors/ceiling are thin and you can hear footsteps from the floor above you, it was daytime though, so I wasn’t bothered, but I thought it was worth mentioning. Con: wish there was a pool/jacuzzi
Booked a room for a night since I was hosting a fundraiser for my daughter’s school Nextdoor at Hapa’s. This was perfect because I could just walk up to the room after a night of fun with our school! The room was clean, comfortable, and had a balcony. Complimentary wine and cookies at check-in was a perk, and complimentary breakfast items in the morning was nice. The price was affordable and the location was great! Con: the key readers to get into our room/gym didn’t work sometimes Con: the floors/ceiling are thin and you can hear footsteps from the floor above you, it was daytime though, so I wasn’t bothered, but I thought it was worth mentioning. Con: wish there was a pool/jacuzzi
8
Keith
30. sep. 2025
·
Overnattet 3 netter
Great location downtown. Love the outdoor courtyard common area. Free parking is always nice and 10+ EV chargers.
Great location downtown. Love the outdoor courtyard common area. Free parking is always nice and 10+ EV chargers.
8
William
13. apr. 2025
·
Overnattet 2 netter
I wish the bar was open.
I wish the bar was open.
6
Reed
21. apr. 2025
·
Overnattet 3 netter
Kitchen closed. Bar closed. At times it was hard to find staff. No bedside charging nor outlets.
Kitchen closed. Bar closed. At times it was hard to find staff. No bedside charging nor outlets.
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KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Mange anmeldelser beskriver rene rom og fellesområder. Andre rapporterer om uoverensstemmelser, inkludert støvete eller skitne rom, flekkete sengetøy og vedlikeholdsproblemer som lukt eller manglende renhold på badet.
Relaterte gjesteomtaler
8
Laurel
6. feb. 2025
·
Overnattet 2 netter
Very nice and quiet place to stay. Bed was comfy and room clean. Only negatives were the bathroom tile was slippery and I slipped out of the shower and fell on my back...ouch! The faucet is set so that the water comes out on the counter or is hard to get your hands under without making a mess. The door extra lock that I always lock was missing. Super easy parking!
Very nice and quiet place to stay. Bed was comfy and room clean. Only negatives were the bathroom tile was slippery and I slipped out of the shower and fell on my back...ouch! The faucet is set so that the water comes out on the counter or is hard to get your hands under without making a mess. The door extra lock that I always lock was missing. Super easy parking!
10
David
11. sep. 2025
·
Overnattet 1 natt
The staff were friendly and helpful. Our room was spacious, clean and comfortable. The hotel properly overall was very nice and in very close proximity to restaurants, shopping and nightlife. We will stay again.
The staff were friendly and helpful. Our room was spacious, clean and comfortable. The hotel properly overall was very nice and in very close proximity to restaurants, shopping and nightlife. We will stay again.
10
Sharon
26. aug. 2023
·
Overnattet 1 natt
Hotel was very clean, bathroom very clean! Very friendly staff!! Great location!! I really liked the pillows I had a good night sleep!!!
Hotel was very clean, bathroom very clean! Very friendly staff!! Great location!! I really liked the pillows I had a good night sleep!!!
2
Bert
24. juli 2023
·
Overnattet 1 natt
Rented the room for my girlfriend’s birthday, next morning the “breakfast “ they offered was completely gone due to according to them one family wiping it out. But hey it’s cool because I was told I can go to some bagel shop and get my own breakfast…. And to make things even worse, as we gathered all our belongings we noticed that our blankets that we used to cover ourselves had blood stains all over them! I was not only disappointed with Toll house hotel, I’m disgusted!!
Rented the room for my girlfriend’s birthday, next morning the “breakfast “ they offered was completely gone due to according to them one family wiping it out. But hey it’s cool because I was told I can go to some bagel shop and get my own breakfast…. And to make things even worse, as we gathered all our belongings we noticed that our blankets that we used to cover ourselves had blood stains all over them! I was not only disappointed with Toll house hotel, I’m disgusted!!
10
Rachael
15. juli 2025
·
Overnattet 1 natt
The hotel was in an excellent location. The room was very clean and the staff were great
The hotel was in an excellent location. The room was very clean and the staff were great
6
John
20. okt. 2025
·
Overnattet 2 netter
Bedroom was pretty dirty, lots of dust, splashes on mirrors, our room was not cleaned or replenished on second day. Large bedrooms with new carpets and fittings, however hallways smelt like wet carpet. We complained, nice receptionist gave us fresh towels etc but did not resolve our grievances. Stayed in better motels to be honest. Attached restaurant and bar closes at 9pm so no food or beverage offerings after that, despite being marketed as a tavern. Location is great, parking, and recharging your car but at this s price I could not recommend.
Bedroom was pretty dirty, lots of dust, splashes on mirrors, our room was not cleaned or replenished on second day. Large bedrooms with new carpets and fittings, however hallways smelt like wet carpet. We complained, nice receptionist gave us fresh towels etc but did not resolve our grievances. Stayed in better motels to be honest. Attached restaurant and bar closes at 9pm so no food or beverage offerings after that, despite being marketed as a tavern. Location is great, parking, and recharging your car but at this s price I could not recommend.
10
Joel
17. juli 2023
·
Overnattet 2 netter
We really enjoyed our stay, the service was terrific, the room and amenities were very nice. The only critique is the lack of upkeep. It is showing it's age and seems like some paint and small repairs would make its 4 star start.
We really enjoyed our stay, the service was terrific, the room and amenities were very nice. The only critique is the lack of upkeep. It is showing it's age and seems like some paint and small repairs would make its 4 star start.
6
Thomas
2. jan. 2025
·
Overnattet 1 natt
Everything was just adequate. Not great and not good but OK. Elevator was out of order so we had to carry luggage up the stairs, which was only a problem because it was New Year’s Eve and my female companion was wearing heels (we had three bags and I could only carry two.) The shower hadn’t been properly cleaned (see photon- eeeeww!). And there were no glasses in the room so we had to drink our champagne out of paper cups.
Everything was just adequate. Not great and not good but OK. Elevator was out of order so we had to carry luggage up the stairs, which was only a problem because it was New Year’s Eve and my female companion was wearing heels (we had three bags and I could only carry two.) The shower hadn’t been properly cleaned (see photon- eeeeww!). And there were no glasses in the room so we had to drink our champagne out of paper cups.
10
Madalena
24. aug. 2024
·
Overnattet 1 natt
The staff were very helpful and friendly. The rooms were comfortable and very clean. It’s in a great location as well right by all the shops in downtown Los Gatos. Would love to come back soon
The staff were very helpful and friendly. The rooms were comfortable and very clean. It’s in a great location as well right by all the shops in downtown Los Gatos. Would love to come back soon
6
Elzbeth
7. sep. 2025
·
Overnattet 1 natt
It’s old hotel, not clean. Needed to use my sandals to take a shower and walk around the room.
It’s old hotel, not clean. Needed to use my sandals to take a shower and walk around the room.
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KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Rommene er generelt komfortable og noen ganger romslige, selv om flere beskrives som små eller enkle. Støy fra tynne vegger eller nærliggende områder, problemer med klimaanlegg eller termostat, og varierende madrasskomfort er tilbakevendende bekymringer. Noen rom har imidlertid fin utsikt eller balkong.
Relaterte gjesteomtaler
10
David
11. sep. 2025
·
Overnattet 1 natt
The staff were friendly and helpful. Our room was spacious, clean and comfortable. The hotel properly overall was very nice and in very close proximity to restaurants, shopping and nightlife. We will stay again.
The staff were friendly and helpful. Our room was spacious, clean and comfortable. The hotel properly overall was very nice and in very close proximity to restaurants, shopping and nightlife. We will stay again.
10
Beth
31. mars 2024
·
Overnattet 2 netter
Our room was very comfortable. The sheets were amazing. It had an amazing view of the mountains. The parking was fantastic. It was very easy to walk the darling town. It was very easy hyway acess. All in all very convenient.
Our room was very comfortable. The sheets were amazing. It had an amazing view of the mountains. The parking was fantastic. It was very easy to walk the darling town. It was very easy hyway acess. All in all very convenient.
4
aaron
26. feb. 2024
·
Overnattet 1 natt
The bed in the room was so hard that my wife and I got very very little sleep. We are not old or out of shape, and that bed had us both in pain all night long. With 4 kids in our home, we very very rarely get a chance to go anywhere. However, I had $81 in points, so we decided to take one night for ourselves. We live 3 hours north of Los Gatos, but we love the town. It’s peaceful and quiet, and our primary goal on these rare and short trips is to catch up on much needed sleep and relaxation so Los Gatos is great. Toll House came recommended on Hotels.com, so we decided to use my HARD EARNED points to get a nice room and relax together before coming home to our stressful environment. We are both more exhausted than when we left. It feels like we wasted our one chance this year to get away on a cheap, hard bed. The hotel is nice, the room was acceptable, but the most important thing, the bed, was beyond bad. By the way, my wife and I own a mattress store, so we know a cheap spring mattress when we feel one. I will never stay there again, and I’m not even sure if I will books through hotels.com again. The reward point system was degraded to a worse program. It takes forever to earn enough points to matter, and then you can just waste those hard earned points on bad stays.
The bed in the room was so hard that my wife and I got very very little sleep. We are not old or out of shape, and that bed had us both in pain all night long. With 4 kids in our home, we very very rarely get a chance to go anywhere. However, I had $81 in points, so we decided to take one night for ourselves. We live 3 hours north of Los Gatos, but we love the town. It’s peaceful and quiet, and our primary goal on these rare and short trips is to catch up on much needed sleep and relaxation so Los Gatos is great. Toll House came recommended on Hotels.com, so we decided to use my HARD EARNED points to get a nice room and relax together before coming home to our stressful environment. We are both more exhausted than when we left. It feels like we wasted our one chance this year to get away on a cheap, hard bed. The hotel is nice, the room was acceptable, but the most important thing, the bed, was beyond bad. By the way, my wife and I own a mattress store, so we know a cheap spring mattress when we feel one. I will never stay there again, and I’m not even sure if I will books through hotels.com again. The reward point system was degraded to a worse program. It takes forever to earn enough points to matter, and then you can just waste those hard earned points on bad stays.
8
Kimberly
15. juli 2024
·
Overnattet 1 natt
We got upgraded to a balcony room but the balcony door to the outside didn’t close and was only held shut by a security chain.
We got upgraded to a balcony room but the balcony door to the outside didn’t close and was only held shut by a security chain.
8
William
24. aug. 2025
·
Overnattet 2 netter
We enjoyed our stay here. The location is great, right in downtown with many shops and restaurants. The room is well appointed with a split bathroom. The only annoyance was the a/c unit. Loud and the cold air blasts directly on the bed.
We enjoyed our stay here. The location is great, right in downtown with many shops and restaurants. The room is well appointed with a split bathroom. The only annoyance was the a/c unit. Loud and the cold air blasts directly on the bed.
8
Ellen
11. mars 2024
·
Overnattet 1 natt
This is such a lovely spot in Los Gatos. It’s easy to walk everywhere and it’s quiet at night. Unfortunately the beds are not very comfortable (but if you like a super firm mattress with no cushion it will suit you fine). Nicest front desk staff, though, and very reasonably priced (which is a trade off with needing to bring your own mattress topper…)
This is such a lovely spot in Los Gatos. It’s easy to walk everywhere and it’s quiet at night. Unfortunately the beds are not very comfortable (but if you like a super firm mattress with no cushion it will suit you fine). Nicest front desk staff, though, and very reasonably priced (which is a trade off with needing to bring your own mattress topper…)
6
Criselda
7. des. 2025
·
Overnattet 2 netter
The thermostat in the room was not consistent. The room was chilly most of the stay when it should have been toasty. Called the front desk from the room phone to check out. Rang about 10 times then someone hung up. Called again no answer. Called from my cell phone after the 5th ring it was picked up. I let them know I tried calling from my room with no acknowledgment of the attendant. I would not return to this establishment.
The thermostat in the room was not consistent. The room was chilly most of the stay when it should have been toasty. Called the front desk from the room phone to check out. Rang about 10 times then someone hung up. Called again no answer. Called from my cell phone after the 5th ring it was picked up. I let them know I tried calling from my room with no acknowledgment of the attendant. I would not return to this establishment.
6
Katerina
19. mai 2024
·
Overnattet 1 natt
Walls are paper thin. Had a terrible night’s sleep between the people jogging back and forth on the floor above all night and the zoo animal like copulating in the room next door. Expected better privacy and insulation for the price of the stay. Bummer, because the hotel is nice in itself.
Walls are paper thin. Had a terrible night’s sleep between the people jogging back and forth on the floor above all night and the zoo animal like copulating in the room next door. Expected better privacy and insulation for the price of the stay. Bummer, because the hotel is nice in itself.
2
Stephanie
26. juni 2024
·
Overnattet 1 natt
Super mad at Expedia for misrepresenting the room. We paid for a 418sf premium room and it’s barely 250sf and far from premium. Dated. Old. 1 sink. Crappy bath. Dinky balcony overlooking parking lot and west facing full sun. Limited tv channels. No one answered the front desk calls.
Super mad at Expedia for misrepresenting the room. We paid for a 418sf premium room and it’s barely 250sf and far from premium. Dated. Old. 1 sink. Crappy bath. Dinky balcony overlooking parking lot and west facing full sun. Limited tv channels. No one answered the front desk calls.
8
Dominic
2. aug. 2025
·
Overnattet 1 natt
Aesthetics of a Holiday Inn - spartan accommodations - plain room - upgraded to a balcony/ problem was view was of water treatment equipment and parking lot -
Aesthetics of a Holiday Inn - spartan accommodations - plain room - upgraded to a balcony/ problem was view was of water treatment equipment and parking lot -
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Service
Personalet får ofte ros for å være vennlig og hjelpsomt, og smidig innsjekking nevnes. Imidlertid oppgir flere gjester treg respons, underbemanning, dårlig håndtering av støy eller strømbrudd, og forsinkelser i romklarering eller imøtekommelse av ønsker.
Relaterte gjesteomtaler
6
Kevin
12. juni 2025
·
Overnattet 2 netter
Hotel was in a nice location and room was fine. Lower star rating because of poor customer service. We had a power outage the morning we checked out and were planning on staying up until check out (to walk around town). We left around 8 am instead due to the outage. When I asked about compensation, the manager just said it was not their fault and there would be no compensation. The response was absent an apology or empathy. That's just basic customer service.
Hotel was in a nice location and room was fine. Lower star rating because of poor customer service. We had a power outage the morning we checked out and were planning on staying up until check out (to walk around town). We left around 8 am instead due to the outage. When I asked about compensation, the manager just said it was not their fault and there would be no compensation. The response was absent an apology or empathy. That's just basic customer service.
2
Salvador
19. mars 2023
·
Overnattet 1 natt
From 130 am the people in the room above us were screaming at each other, shouting, banging around.. I called the front desk non stop from 2-3am and got no answer.. obviously the desk clerk was sleeping better than us. Called the bellman, no answer, considered calling the police because it sounded at times like someone was shrieking. Drunken, loud guests should not be allowed to continue disrupting other people who are trying to sleep. I will never stay here again and will definitely spread the word about the lack of nighttime staff. Felt quite unsafe
From 130 am the people in the room above us were screaming at each other, shouting, banging around.. I called the front desk non stop from 2-3am and got no answer.. obviously the desk clerk was sleeping better than us. Called the bellman, no answer, considered calling the police because it sounded at times like someone was shrieking. Drunken, loud guests should not be allowed to continue disrupting other people who are trying to sleep. I will never stay here again and will definitely spread the word about the lack of nighttime staff. Felt quite unsafe
6
Sheri
19. sep. 2025
·
Overnattet 4 netter
I have stayed at this hotel many times but 3 weeks ago, when staying there for 4 nights, we endured and reported our experience and it fell on deaf ears. The hotel was hosting to very loud activities on a Friday night AND Saturday night. Our room was just off the front lobby and these groups of people were so obnoxiously loud that my husband finally went to the front desk wearing his pjs asking for assistance. The guy said he was just getting ready to get off but he would say something, he did NOT. The following night, same scenario! My husband finally went to talk to the people gathered outside just two doors down. Clueless! I get it, they were most likely drunk but there’s no way the hotel employees couldn’t hear them and should have acted on the behalf the other guests! Upon check out we recapped our less than nice experience with the front desk and there was an “I’m sorry you had a bad experience” but nothing beyond that. I was hoping for a manager to reach out but still nothing. I decided to write an honest review. Toll House should have offered much better guest service.
I have stayed at this hotel many times but 3 weeks ago, when staying there for 4 nights, we endured and reported our experience and it fell on deaf ears. The hotel was hosting to very loud activities on a Friday night AND Saturday night. Our room was just off the front lobby and these groups of people were so obnoxiously loud that my husband finally went to the front desk wearing his pjs asking for assistance. The guy said he was just getting ready to get off but he would say something, he did NOT. The following night, same scenario! My husband finally went to talk to the people gathered outside just two doors down. Clueless! I get it, they were most likely drunk but there’s no way the hotel employees couldn’t hear them and should have acted on the behalf the other guests! Upon check out we recapped our less than nice experience with the front desk and there was an “I’m sorry you had a bad experience” but nothing beyond that. I was hoping for a manager to reach out but still nothing. I decided to write an honest review. Toll House should have offered much better guest service.
6
Suzan Leslie
6. des. 2023
·
Overnattet 1 natt
This hotel is overpriced and understaffed., I waited at check in for 10 minutes for anyone to show up at the reception desk. My television did not work in my room and they did not know how to fix it.:( Location is good.
This hotel is overpriced and understaffed., I waited at check in for 10 minutes for anyone to show up at the reception desk. My television did not work in my room and they did not know how to fix it.:( Location is good.
10
Andrew
13. mai 2024
·
Overnattet 1 natt
Probably one of the best checkin experiences i have had in terms of friendliness and efficiency. The stay was also great - the hotel itself is pleasant, stylish, and very comfortable. I definitely would book this hotel again.
Probably one of the best checkin experiences i have had in terms of friendliness and efficiency. The stay was also great - the hotel itself is pleasant, stylish, and very comfortable. I definitely would book this hotel again.
4
Brett
2. sep. 2025
·
Overnattet 1 natt
Booked double queen room for family of 4. Checked in and that room was not available as it was oversold. Placed in a single king room with fold out couch and roll away. Fold out couch has disgusting stain on the mattress. Asked for another roll away. “Sorry, we are out of roll aways.” All of this at 11pm. Total disaster. Front host did the best she could and was friendly.
Booked double queen room for family of 4. Checked in and that room was not available as it was oversold. Placed in a single king room with fold out couch and roll away. Fold out couch has disgusting stain on the mattress. Asked for another roll away. “Sorry, we are out of roll aways.” All of this at 11pm. Total disaster. Front host did the best she could and was friendly.
6
Kristine
21. apr. 2024
·
Overnattet 1 natt
We tried to check in at 3:00 but were told to wait because they were behind in getting rooms turned over. We sat down in the lobby and the next guy who came in was told the same thing but when he said he needed the room because he had to be somewhere he was given a room right away. Somehow they magically made a room ready for him? Not cool. Plus, there were two wedding parties there and the teo front desk people kept disappearing. The room was ok. Small, but clean.
We tried to check in at 3:00 but were told to wait because they were behind in getting rooms turned over. We sat down in the lobby and the next guy who came in was told the same thing but when he said he needed the room because he had to be somewhere he was given a room right away. Somehow they magically made a room ready for him? Not cool. Plus, there were two wedding parties there and the teo front desk people kept disappearing. The room was ok. Small, but clean.
10
Monica
2. nov. 2025
·
Overnattet 1 natt
Everything was great. Very nice and helpful staff. Let us check in early which was very helpful. Had to drive quite a way to a class reunion. I would stay at the hotel again. Thank you!
Everything was great. Very nice and helpful staff. Let us check in early which was very helpful. Had to drive quite a way to a class reunion. I would stay at the hotel again. Thank you!
10
Lisa
22. mars 2023
·
Overnattet 1 natt
The staff was so friendly and kind. Very smooth check in process.
The staff was so friendly and kind. Very smooth check in process.
4
Heather
13. aug. 2024
·
Overnattet 2 netter
Room wasn’t ready until after 4:30 . The key wouldn’t work took over 30mins to get it fixed. Took hours to get extra towels Service was really bad
Room wasn’t ready until after 4:30 . The key wouldn’t work took over 30mins to get it fixed. Took hours to get extra towels Service was really bad
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Beliggenhet
Konsekvent rost sentral beliggenhet i sentrum med gangavstand til restauranter, butikker, parker og turstier, samt praktisk tilgang til motorveien. Mange gjester synes det er trygt og rolig.
Relaterte gjesteomtaler
10
David
11. sep. 2025
·
Overnattet 1 natt
The staff were friendly and helpful. Our room was spacious, clean and comfortable. The hotel properly overall was very nice and in very close proximity to restaurants, shopping and nightlife. We will stay again.
The staff were friendly and helpful. Our room was spacious, clean and comfortable. The hotel properly overall was very nice and in very close proximity to restaurants, shopping and nightlife. We will stay again.
10
Deborah
21. apr. 2024
·
Overnattet 2 netter
This gem is at the end of a street filled with restaurants and shops. It’s quiet.
This gem is at the end of a street filled with restaurants and shops. It’s quiet.
10
Seann
20. aug. 2025
·
Overnattet 1 natt
Great place with easy access to downtown.
Great place with easy access to downtown.
10
Keith
9. sep. 2023
·
Overnattet 1 natt
Great location. Close to everything!
Great location. Close to everything!
10
Beverley
22. sep. 2024
·
Overnattet 1 natt
Great location. Really pretty hotel.
Great location. Really pretty hotel.
10
Kathleen
9. des. 2024
·
Overnattet 1 natt
Very convenient to shops & restaurants. Plenty of parking & easy access to elevators.
Very convenient to shops & restaurants. Plenty of parking & easy access to elevators.
10
Ralph
13. juni 2025
·
Overnattet 1 natt
Perfect location and within walking distance to all the restaurants and shops!!
Perfect location and within walking distance to all the restaurants and shops!!
10
David L
19. feb. 2023
·
Overnattet 2 netter
Very convenient to downtown Los Gatos.
Very convenient to downtown Los Gatos.
8
Keith
30. sep. 2025
·
Overnattet 3 netter
Great location downtown. Love the outdoor courtyard common area. Free parking is always nice and 10+ EV chargers.
Great location downtown. Love the outdoor courtyard common area. Free parking is always nice and 10+ EV chargers.
10
Kenneth
1. apr. 2024
·
Overnattet 2 netter
Slightly dated property, but recently remodeled. Nice place, in a very convenient location. Can walk to meals, a shared office space, local park. Easy on/off to highway CA-17. 15 mins from SJC airport.
Slightly dated property, but recently remodeled. Nice place, in a very convenient location. Can walk to meals, a shared office space, local park. Easy on/off to highway CA-17. 15 mins from SJC airport.
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KI-generert oppsummering basert på nylige gjesteomtaler
Servering
Frokosten er minimal (kaffe og bakverk) og går ofte tom eller starter sent, med varierende kvalitet. Hotellets restaurant/bar er ofte stengt eller har begrenset åpningstid, og romservice er ikke tilgjengelig.
Relaterte gjesteomtaler
6
LuAnn
7. okt. 2025
·
Overnattet 2 netter
Rooms are very small older hotel that has had some remodeling done. charged a resort fee but the bar was closed there was no restaurant (they say they have dinner service but we were there at 6pm no dinner noted) First night there bar had a private party of about 20 people but the whole bar area was inaccessible the courtyard was closed no breakfast coffee and apples! just what was the resort fee for???
Rooms are very small older hotel that has had some remodeling done. charged a resort fee but the bar was closed there was no restaurant (they say they have dinner service but we were there at 6pm no dinner noted) First night there bar had a private party of about 20 people but the whole bar area was inaccessible the courtyard was closed no breakfast coffee and apples! just what was the resort fee for???
8
Linda
11. feb. 2023
·
Overnattet 3 netter
The restaurant was only open for dinner and really pricey. The cocktail lounge was located in the restaurant and very pricey.
The restaurant was only open for dinner and really pricey. The cocktail lounge was located in the restaurant and very pricey.
8
Andrew
30. apr. 2024
·
Overnattet 3 netter
Overall very nice and great location for my needs. However, cost is very high and breakfast, well.... they need to put in some effort. Almost non existent and doesn't start until 7 on a weekday?
Overall very nice and great location for my needs. However, cost is very high and breakfast, well.... they need to put in some effort. Almost non existent and doesn't start until 7 on a weekday?
4
Srinivas
27. des. 2024
·
Overnattet 2 netter
Location is good. However, for a pricey hotel, their customer service and breakfast is terrible!! For breakfast they just had a table with some really cheap quality bagels and danish. Coffee was mediocre. More like gas station quality. A few fruits but no bananas.. and worst was cartons of pineapple juice; one of which has moss inside!!! There was no room service.. we called to change towels and take out trash on the second day but no one did.
Location is good. However, for a pricey hotel, their customer service and breakfast is terrible!! For breakfast they just had a table with some really cheap quality bagels and danish. Coffee was mediocre. More like gas station quality. A few fruits but no bananas.. and worst was cartons of pineapple juice; one of which has moss inside!!! There was no room service.. we called to change towels and take out trash on the second day but no one did.
10
Maelani
9. mars 2025
·
Overnattet 1 natt
Beautiful and spacious. Had a wonderful time here! The breakfast is simple just fyi! bagels, pastries, yogurt, and coffee.
Beautiful and spacious. Had a wonderful time here! The breakfast is simple just fyi! bagels, pastries, yogurt, and coffee.
4
Matt
1. aug. 2025
·
Overnattet 1 natt
Restaurant closed. Construction noise at 5am. "Celebration of life" event in the lobby all afternoon/evening
Restaurant closed. Construction noise at 5am. "Celebration of life" event in the lobby all afternoon/evening
8
William
13. apr. 2025
·
Overnattet 2 netter
I wish the bar was open.
I wish the bar was open.
10
Robert
24. juli 2025
·
Overnattet 1 natt
The lack of any kind of breakfast was unexpected.
The lack of any kind of breakfast was unexpected.
6
Brian
27. jan. 2025
·
Overnattet 2 netter
I came here for a weekend get together with some longtime professional colleagues. On the plus side, check-in was very friendly/efficient. I arrived before 11 a.m. and they were happily able to get me into a room right away. The room was clean/comfortable and the location was amazing for walking to any location in/around the center of Los Gatos. On the downside, the "breakfast" is only coffee and pastries (so nothing for anyone with a GF restriction. Also, it would have been nice to know ahead of time that the bar/restaurant was going to be closed the entire weekend, so there was really no option at all for food or a drink on-site. A group of us convened in the lobby for a glass of wine (we brought our own) before dinner and they wouldn't even allow us to use the glasses that were sitting out at the closed bar. Also, as a OneKey platinum member, I was supposed to receive a complimentary bottle of wine with my stay and they didn't have that available to give me.
I came here for a weekend get together with some longtime professional colleagues. On the plus side, check-in was very friendly/efficient. I arrived before 11 a.m. and they were happily able to get me into a room right away. The room was clean/comfortable and the location was amazing for walking to any location in/around the center of Los Gatos. On the downside, the "breakfast" is only coffee and pastries (so nothing for anyone with a GF restriction. Also, it would have been nice to know ahead of time that the bar/restaurant was going to be closed the entire weekend, so there was really no option at all for food or a drink on-site. A group of us convened in the lobby for a glass of wine (we brought our own) before dinner and they wouldn't even allow us to use the glasses that were sitting out at the closed bar. Also, as a OneKey platinum member, I was supposed to receive a complimentary bottle of wine with my stay and they didn't have that available to give me.
6
Reed
21. apr. 2025
·
Overnattet 3 netter
Kitchen closed. Bar closed. At times it was hard to find staff. No bedside charging nor outlets.
Kitchen closed. Bar closed. At times it was hard to find staff. No bedside charging nor outlets.
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KI-generert oppsummering basert på nylige gjesteomtaler
10
Noel
for 3 uker siden
·
Overnattet 3 netter
Solid experience but the front desk staff was not overly friendly. Hispanic gentleman treated people in front of us rather rudely and gave us a room we didn’t reserved even after telling us the correct room at checkin. Had the room switched and he tossed the key at us.
Solid experience but the front desk staff was not overly friendly. Hispanic gentleman treated people in front of us rather rudely and gave us a room we didn’t reserved even after telling us the correct room at checkin. Had the room switched and he tossed the key at us.
2
Hannah
9. aug. 2026
·
Overnattet 1 natt
Our room had an ant infestation and nothing was done about it. We were only there for a night but the staff didn’t get back to us until we had already checked out. The shower curtain was covered in buggers
Our room had an ant infestation and nothing was done about it. We were only there for a night but the staff didn’t get back to us until we had already checked out. The shower curtain was covered in buggers
4
Catherine
9. aug. 2026
·
Overnattet 1 natt
When we checked in we were not notified that the main elevator was not working that to access our room we would have to take the padded service elevator all the way across the main lobby. No signs on how to get there. The desk staff just yelled directions from the front when they saw we were struggling. Thanks for that. To make a long story short, We as over 70 yrs old and were given the room farest from the elevator Room 302. We got lost in the maze of hallway again ,no signs to be helpful since NO elevator. Had to ditch the bell luggage rack on the floor and on foot found room then return to rack and proceed to room. Ridiculous, exhausting and stressful. 2 days before check in I received email stating there would be an extra $35 dollar charge to Park!! So that was our dinner budget. Thanks again .When I booked it there was NO mention of this. Hidden fees are sneaky and unprofessional. Location was excellent and quiet, nicely appointed lobby. Signs and desk assistance would have been greatly appreciated. I felt like a inconvenience not a guest. Thank you Catherine Carrier
When we checked in we were not notified that the main elevator was not working that to access our room we would have to take the padded service elevator all the way across the main lobby. No signs on how to get there. The desk staff just yelled directions from the front when they saw we were struggling. Thanks for that. To make a long story short, We as over 70 yrs old and were given the room farest from the elevator Room 302. We got lost in the maze of hallway again ,no signs to be helpful since NO elevator. Had to ditch the bell luggage rack on the floor and on foot found room then return to rack and proceed to room. Ridiculous, exhausting and stressful. 2 days before check in I received email stating there would be an extra $35 dollar charge to Park!! So that was our dinner budget. Thanks again .When I booked it there was NO mention of this. Hidden fees are sneaky and unprofessional. Location was excellent and quiet, nicely appointed lobby. Signs and desk assistance would have been greatly appreciated. I felt like a inconvenience not a guest. Thank you Catherine Carrier
8
William
27. juli 2026
·
Overnattet 2 netter
Beautiful rooms and convenient location in downtown Los Gatos. Ample parking and friendly
Beautiful rooms and convenient location in downtown Los Gatos. Ample parking and friendly
10
john
12. juli 2026
·
Overnattet 1 natt
Clean room and plenty of parking.
Clean room and plenty of parking.
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Umiddelbare KI-svar er basert på hotellinformasjonen
Priser for kommende datoer
september 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
oktober 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
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Rimeligere
Dyrere
Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.
Priser i USD for 2 gjester oppdateres daglig.
- 2026-09-15: NO DATA
- 2026-09-16: NO DATA
- 2026-09-17: 350.86428104919435USD
- 2026-09-18: 235.43627787605286USD
- 2026-09-19: 347.49619611395264USD
- 2026-09-20: 242.87214074902343USD
- 2026-09-21: 277.9772695519867USD
- 2026-09-22: 264.0553433379364USD
- 2026-09-23: 333.54099700216676USD
- 2026-09-24: 573.5145820353089USD
- 2026-09-25: NO DATA
- 2026-09-26: 420.50085232055665USD
- 2026-09-27: 191.91791669618226USD
- 2026-09-28: 234.95359344160462USD
- 2026-09-29: 354.7794969779053USD
- 2026-09-30: 319.8110459614868USD
- 2026-10-01: 276.59390771858216USD
- 2026-10-02: 210.2075142685089USD
- 2026-10-03: 526.115117519043USD
- 2026-10-04: 210.5185686295166USD
- 2026-10-05: 228.5713023557129USD
- 2026-10-06: 263.88299602537535USD
- 2026-10-07: 265.4598024976654USD
- 2026-10-08: 241.8185514683075USD
- 2026-10-09: 226.09348610536193USD
- 2026-10-10: 270.38326419976806USD
- 2026-10-11: 256.2619105229492USD
- 2026-10-12: 238.64350881829833USD
- 2026-10-13: 369.8073359411926USD
- 2026-10-14: 371.6630259758911USD
- 2026-10-15: 234.84632245899962USD
- 2026-10-16: 376.8868359331055USD
- 2026-10-17: NO DATA
- 2026-10-18: 268.4379892495575USD
- 2026-10-19: 267.0795033680878USD
- 2026-10-20: 320.4760840689087USD
- 2026-10-21: 291.80411784848025USD
- 2026-10-22: 228.5713023557129USD
- 2026-10-23: 256.03118694343567USD
- 2026-10-24: NO DATA
- 2026-10-25: 209.12413332383727USD
- 2026-10-26: 246.22715793736268USD
- 2026-10-27: 281.79627047673034USD
- 2026-10-28: 263.88299602537535USD
- 2026-10-29: 229.97647875456238USD
- 2026-10-30: 189.18355625798034USD
- 2026-10-31: 195.19907574874878USD
- 2026-11-01: 190.34425907856752USD
- 2026-11-02: 181.834216914032USD
- 2026-11-03: 228.5713023557129USD
- 2026-11-04: 237.39922139971924USD
- 2026-11-05: 219.75410691123963USD
- 2026-11-06: 219.74340080534364USD
- 2026-11-07: 241.19642525265502USD
- 2026-11-08: 207.504449947052USD
- 2026-11-09: 209.70336514135744USD
- 2026-11-10: 232.40067700724794USD
- 2026-11-11: 255.6557559979553USD
- 2026-11-12: 219.75410691123963USD
- 2026-11-13: 175.62523529074096USD
- 2026-11-14: 175.2712515443268USD
- 2026-11-15: 194.75963558517455USD
Check-in time starts at15:00Check-in time ends at23:59Check-out time ends at12:00
Innsjekkingen må foretas av en person som er minst 18 år gammel.
Age Requirements
Minimum age to check in is 18 years old
Pets
Maximum number of pets per room 11;Pet max weight (per pet) in lb is 6060;Pet max weight (per pet) in kg is 2727;Service animals are allowed;Pets cannot be left unattended;Service animals are exempt from fees/restrictions;Only dogs are allowed;Pets allowed;Pet fee: USD 75 per accommodation, per stay; Service animals are exempt from fees;
Front Desk Services
Contactless check-in and contactless check-out are available; Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room; Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding;
Dining
You can enjoy a meal at Los Gatos Tavern serving the guests of Toll House Hotel Los Gatos, Tapestry Collection by Hilton, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge.
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Resort fee: USD 39.27 per accommodation, per night
- Bicycle storage
- Fitness center access
- In-room bottled water
- In-room coffee
- In-room safe
- Newspaper
- Parking
- Self parking
Populære fasiliteter
Parkering
Restaurant
Rom for ikke-røykere
Forretningssenter
Renseri
Rengjøring
Generelt
Restaurant
Rom for ikke-røykere
Allergivennlige rom tilgjengelig
Vendingmaskin
Familierom
Wheelchair Accessible (Limited)
Parkering
Parkering
Gratis parkering
Ladestasjon for elbil
Parking (Limited)
Parking Onsite
Aktiviteter
Outdoor Fireplace
Utemøbler
Terrasse
Fitness Center (nearby)
Tjenester
Forretningssenter
Renseri
Rengjøring
Bankettfasiliteter
Bankboks
Minibank
Bagasjeoppbevaring
Separat røykeområde
Ekspress innsjekking/Utsjekking
Selvbetjent vaskeri
24-Hour Front Desk
Concierge Services
Internett
Gratis wi-fi