Voltar à pesquisa

Toll House Hotel Los Gatos

US$ 241

/noite

Média para setembro

Toll House Hotel Los Gatos - Image 1

Toll House Hotel Los Gatos - Image 2

Toll House Hotel Los Gatos - Image 3

Toll House Hotel Los Gatos - Image 4

Toll House Hotel Los Gatos - Image 5

Selecione datas para ver preços e disponibilidade

US$ 241

/noite

Média para setembro

Preços médios mensais

Em Toll House Hotel Los Gatos, o preço por noite é, em média, US$ 188 no mês mais barato (julho) e US$ 252 no mês mais caro (fevereiro), com base nos últimos 12 meses.

Preço médio por noite em Toll House Hotel Los Gatos por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 202
fevereiro	US$ 252
março	US$ 243
abril	US$ 209
maio	US$ 244
junho	US$ 236
julho	US$ 188
agosto	US$ 199
setembro	US$ 241
outubro	US$ 235
novembro	US$ 219
dezembro	US$ 197

Mais caro: fevereiro (aprox. US$ 252)

Mais barato: julho (aprox. US$ 188)

Sobre este alojamento

Enjoy a stay in the historical district with a fitness center, restaurant, and 7500 sq ft of event space in Los Gatos.

Estacionamento
Restaurante
Quartos de não fumadores
Centro de negócios
Limpeza a seco
Serviços de limpeza

Localização

140 South Santa Cruz, Los Gatos, Califórnia, Estados Unidos

Mais informações sobre a localização

Opções de quartos

4

Queen Room with Balcony

Detalhes do quarto

2 Camas De Casal Grandes

Dormidas 4

Varanda

Ar condicionado

Casa de banho privada

Televisão

4

Premier King with Balcony

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

300 ft²

Varanda

Ar condicionado

Aquecimento

Cofre de segurança

1

Room, 2 Queen Beds, Accessible, Balcony

Detalhes do quarto

2 Camas De Casal Grandes

Dormidas 4

250 ft²

Ar condicionado

Aquecimento

Cofre de segurança

5

Two Queens with Balcony

Detalhes do quarto

2 Camas De Casal Grandes

Dormidas 4

250 ft²

Varanda

Ar condicionado

Aquecimento

Cofre de segurança

4

1 King Patio Mobility Accessible Ri Shwr

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

Ar condicionado

Casa de banho privada

Televisão

Pátio

1

Suite

Detalhes do quarto

Dormidas 3

Ar condicionado

Casa de banho privada

Televisão

1

Premier King Room with Balcony Mobility Accessible

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

300 ft²

Varanda

Ar condicionado

Aquecimento

Cofre de segurança

6

Room

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

250 ft²

Ar condicionado

Aquecimento

Cofre de segurança

3

Suite, 1 Bedroom

Detalhes do quarto

Dormidas 3

Ar condicionado

Casa de banho privada

Televisão

3

Room, 1 King Bed, Balcony

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

Varanda

Ar condicionado

Casa de banho privada

Televisão

3

King Room

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

Ar condicionado

Casa de banho privada

Televisão

Avaliações dos hóspedes

8.5

Muito Bom

Com base em 293 avaliações verificadas

Quem se hospeda aqui?

Negócios

27%

Casal

28%

Família

28%

Grupos

11%

Individual

4%

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

No Toll House Hotel Los Gatos, os hóspedes destacam repetidamente a localização central, que permite fazer muitos trajetos a pé, e a simpatia geral da equipe, ao mesmo tempo em que notam áreas desatualizadas e comodidades limitadas, incluindo fechamentos frequentes do restaurante/bar e um café da manhã muito simples que, por vezes, acaba rapidamente.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

No Toll House Hotel Los Gatos, os hóspedes destacam repetidamente a localização central, que permite fazer muitos trajetos a pé, e a simpatia geral da equipe, ao mesmo tempo em que notam áreas desatualizadas e comodidades limitadas, incluindo fechamentos frequentes do restaurante/bar e um café da manhã muito simples que, por vezes, acaba rapidamente.

Os quartos costumam ser limpos e confortáveis, mas há comentários sobre paredes finas, problemas ocasionais de manutenção e conforto de cama variável. O serviço varia de acolhedor e atencioso a lento ou sem resposta, com algumas reclamações sobre o atraso na preparação dos quartos e o tratamento de ruídos ou interrupções no fornecimento de energia. O estacionamento e o carregamento de veículos elétricos são apreciados. Ideal para viajantes que priorizam a localização central em relação a comodidades completas.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

Os hóspedes apreciam a facilidade de estacionamento e a abundância de carregadores para veículos elétricos, e alguns mencionam uma academia ao ar livre. Comentários repetidos destacam a limitação de comodidades no local, com fechamento ou horário reduzido do bar/restaurante e problemas ocasionais de manutenção, como elevador fora de serviço ou alagamento da garagem.

Avaliações dos hóspedes relacionadas

4

Matt

1 de ago. de 2025

·

A estadia foi de 1 noite

Restaurant closed. Construction noise at 5am. "Celebration of life" event in the lobby all afternoon/evening

Restaurant closed. Construction noise at 5am. "Celebration of life" event in the lobby all afternoon/evening

6

Joseph

7 de ago. de 2025

·

A estadia foi de 1 noite

Property is very clean and staff are very friendly. Outside of the hotel being very clean and new, the amenities are very minimal.

Property is very clean and staff are very friendly. Outside of the hotel being very clean and new, the amenities are very minimal.

8

Fallon

30 de set. de 2025

·

A estadia foi de 1 noite

Clean room, half bottle of wine given at check-in, room unit for heat/air conditioner was efficient and not loud, comfortable bed and pillows, Loved the outdoor gym.

Clean room, half bottle of wine given at check-in, room unit for heat/air conditioner was efficient and not loud, comfortable bed and pillows, Loved the outdoor gym.

10

James

18 de mai. de 2023

·

A estadia foi de 2 noites

A nice, genteel place to stay, a little tattered but well operated. They have a great fitness center, too, and they have free Tesla chargers in the garage. I will book again but will not use hotels.com. Hotels.com was a bit deceptive in pricing, did not include the hotel service charge. That kind of thing is not appreciated.

A nice, genteel place to stay, a little tattered but well operated. They have a great fitness center, too, and they have free Tesla chargers in the garage. I will book again but will not use hotels.com. Hotels.com was a bit deceptive in pricing, did not include the hotel service charge. That kind of thing is not appreciated.

6

Thomas

2 de jan. de 2025

·

A estadia foi de 1 noite

Everything was just adequate. Not great and not good but OK. Elevator was out of order so we had to carry luggage up the stairs, which was only a problem because it was New Year’s Eve and my female companion was wearing heels (we had three bags and I could only carry two.) The shower hadn’t been properly cleaned (see photon- eeeeww!). And there were no glasses in the room so we had to drink our champagne out of paper cups.

Everything was just adequate. Not great and not good but OK. Elevator was out of order so we had to carry luggage up the stairs, which was only a problem because it was New Year’s Eve and my female companion was wearing heels (we had three bags and I could only carry two.) The shower hadn’t been properly cleaned (see photon- eeeeww!). And there were no glasses in the room so we had to drink our champagne out of paper cups.

10

Nell

24 de mar. de 2024

·

A estadia foi de 1 noite

Booked a room for a night since I was hosting a fundraiser for my daughter’s school Nextdoor at Hapa’s. This was perfect because I could just walk up to the room after a night of fun with our school! The room was clean, comfortable, and had a balcony. Complimentary wine and cookies at check-in was a perk, and complimentary breakfast items in the morning was nice. The price was affordable and the location was great! Con: the key readers to get into our room/gym didn’t work sometimes Con: the floors/ceiling are thin and you can hear footsteps from the floor above you, it was daytime though, so I wasn’t bothered, but I thought it was worth mentioning. Con: wish there was a pool/jacuzzi

Booked a room for a night since I was hosting a fundraiser for my daughter’s school Nextdoor at Hapa’s. This was perfect because I could just walk up to the room after a night of fun with our school! The room was clean, comfortable, and had a balcony. Complimentary wine and cookies at check-in was a perk, and complimentary breakfast items in the morning was nice. The price was affordable and the location was great! Con: the key readers to get into our room/gym didn’t work sometimes Con: the floors/ceiling are thin and you can hear footsteps from the floor above you, it was daytime though, so I wasn’t bothered, but I thought it was worth mentioning. Con: wish there was a pool/jacuzzi

8

Keith

30 de set. de 2025

·

A estadia foi de 3 noites

Great location downtown. Love the outdoor courtyard common area. Free parking is always nice and 10+ EV chargers.

Great location downtown. Love the outdoor courtyard common area. Free parking is always nice and 10+ EV chargers.

8

William

13 de abr. de 2025

·

A estadia foi de 2 noites

I wish the bar was open.

I wish the bar was open.

6

Reed

21 de abr. de 2025

·

A estadia foi de 3 noites

Kitchen closed. Bar closed. At times it was hard to find staff. No bedside charging nor outlets.

Kitchen closed. Bar closed. At times it was hard to find staff. No bedside charging nor outlets.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

Muitas avaliações descrevem quartos e áreas comuns limpos. Outros relatam inconsistências, incluindo quartos empoeirados ou sujos, roupas de cama manchadas e problemas de manutenção, como odores ou falta de limpeza no chuveiro.

Avaliações dos hóspedes relacionadas

8

Laurel

6 de fev. de 2025

·

A estadia foi de 2 noites

Very nice and quiet place to stay. Bed was comfy and room clean. Only negatives were the bathroom tile was slippery and I slipped out of the shower and fell on my back...ouch! The faucet is set so that the water comes out on the counter or is hard to get your hands under without making a mess. The door extra lock that I always lock was missing. Super easy parking!

Very nice and quiet place to stay. Bed was comfy and room clean. Only negatives were the bathroom tile was slippery and I slipped out of the shower and fell on my back...ouch! The faucet is set so that the water comes out on the counter or is hard to get your hands under without making a mess. The door extra lock that I always lock was missing. Super easy parking!

10

David

11 de set. de 2025

·

A estadia foi de 1 noite

The staff were friendly and helpful. Our room was spacious, clean and comfortable. The hotel properly overall was very nice and in very close proximity to restaurants, shopping and nightlife. We will stay again.

The staff were friendly and helpful. Our room was spacious, clean and comfortable. The hotel properly overall was very nice and in very close proximity to restaurants, shopping and nightlife. We will stay again.

10

Sharon

26 de ago. de 2023

·

A estadia foi de 1 noite

Hotel was very clean, bathroom very clean! Very friendly staff!! Great location!! I really liked the pillows I had a good night sleep!!!

Hotel was very clean, bathroom very clean! Very friendly staff!! Great location!! I really liked the pillows I had a good night sleep!!!

2

Bert

24 de jul. de 2023

·

A estadia foi de 1 noite

Rented the room for my girlfriend’s birthday, next morning the “breakfast “ they offered was completely gone due to according to them one family wiping it out. But hey it’s cool because I was told I can go to some bagel shop and get my own breakfast…. And to make things even worse, as we gathered all our belongings we noticed that our blankets that we used to cover ourselves had blood stains all over them! I was not only disappointed with Toll house hotel, I’m disgusted!!

Rented the room for my girlfriend’s birthday, next morning the “breakfast “ they offered was completely gone due to according to them one family wiping it out. But hey it’s cool because I was told I can go to some bagel shop and get my own breakfast…. And to make things even worse, as we gathered all our belongings we noticed that our blankets that we used to cover ourselves had blood stains all over them! I was not only disappointed with Toll house hotel, I’m disgusted!!

10

Rachael

15 de jul. de 2025

·

A estadia foi de 1 noite

The hotel was in an excellent location. The room was very clean and the staff were great

The hotel was in an excellent location. The room was very clean and the staff were great

6

John

20 de out. de 2025

·

A estadia foi de 2 noites

Bedroom was pretty dirty, lots of dust, splashes on mirrors, our room was not cleaned or replenished on second day. Large bedrooms with new carpets and fittings, however hallways smelt like wet carpet. We complained, nice receptionist gave us fresh towels etc but did not resolve our grievances. Stayed in better motels to be honest. Attached restaurant and bar closes at 9pm so no food or beverage offerings after that, despite being marketed as a tavern. Location is great, parking, and recharging your car but at this s price I could not recommend.

Bedroom was pretty dirty, lots of dust, splashes on mirrors, our room was not cleaned or replenished on second day. Large bedrooms with new carpets and fittings, however hallways smelt like wet carpet. We complained, nice receptionist gave us fresh towels etc but did not resolve our grievances. Stayed in better motels to be honest. Attached restaurant and bar closes at 9pm so no food or beverage offerings after that, despite being marketed as a tavern. Location is great, parking, and recharging your car but at this s price I could not recommend.

10

Joel

17 de jul. de 2023

·

A estadia foi de 2 noites

We really enjoyed our stay, the service was terrific, the room and amenities were very nice. The only critique is the lack of upkeep. It is showing it's age and seems like some paint and small repairs would make its 4 star start.

We really enjoyed our stay, the service was terrific, the room and amenities were very nice. The only critique is the lack of upkeep. It is showing it's age and seems like some paint and small repairs would make its 4 star start.

6

Thomas

2 de jan. de 2025

·

A estadia foi de 1 noite

Everything was just adequate. Not great and not good but OK. Elevator was out of order so we had to carry luggage up the stairs, which was only a problem because it was New Year’s Eve and my female companion was wearing heels (we had three bags and I could only carry two.) The shower hadn’t been properly cleaned (see photon- eeeeww!). And there were no glasses in the room so we had to drink our champagne out of paper cups.

Everything was just adequate. Not great and not good but OK. Elevator was out of order so we had to carry luggage up the stairs, which was only a problem because it was New Year’s Eve and my female companion was wearing heels (we had three bags and I could only carry two.) The shower hadn’t been properly cleaned (see photon- eeeeww!). And there were no glasses in the room so we had to drink our champagne out of paper cups.

10

Madalena

24 de ago. de 2024

·

A estadia foi de 1 noite

The staff were very helpful and friendly. The rooms were comfortable and very clean. It’s in a great location as well right by all the shops in downtown Los Gatos. Would love to come back soon

The staff were very helpful and friendly. The rooms were comfortable and very clean. It’s in a great location as well right by all the shops in downtown Los Gatos. Would love to come back soon

6

Elzbeth

7 de set. de 2025

·

A estadia foi de 1 noite

It’s old hotel, not clean. Needed to use my sandals to take a shower and walk around the room.

It’s old hotel, not clean. Needed to use my sandals to take a shower and walk around the room.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos são geralmente confortáveis e, às vezes, espaçosos, embora vários sejam descritos como pequenos ou básicos. Ruídos causados por paredes finas ou áreas próximas, problemas com o ar condicionado ou termostato e conforto de colchão variável são preocupações recorrentes; alguns quartos têm vistas agradáveis ou varandas.

Avaliações dos hóspedes relacionadas

10

David

11 de set. de 2025

·

A estadia foi de 1 noite

The staff were friendly and helpful. Our room was spacious, clean and comfortable. The hotel properly overall was very nice and in very close proximity to restaurants, shopping and nightlife. We will stay again.

The staff were friendly and helpful. Our room was spacious, clean and comfortable. The hotel properly overall was very nice and in very close proximity to restaurants, shopping and nightlife. We will stay again.

10

Beth

31 de mar. de 2024

·

A estadia foi de 2 noites

Our room was very comfortable. The sheets were amazing. It had an amazing view of the mountains. The parking was fantastic. It was very easy to walk the darling town. It was very easy hyway acess. All in all very convenient.

Our room was very comfortable. The sheets were amazing. It had an amazing view of the mountains. The parking was fantastic. It was very easy to walk the darling town. It was very easy hyway acess. All in all very convenient.

4

aaron

26 de fev. de 2024

·

A estadia foi de 1 noite

The bed in the room was so hard that my wife and I got very very little sleep. We are not old or out of shape, and that bed had us both in pain all night long. With 4 kids in our home, we very very rarely get a chance to go anywhere. However, I had $81 in points, so we decided to take one night for ourselves. We live 3 hours north of Los Gatos, but we love the town. It’s peaceful and quiet, and our primary goal on these rare and short trips is to catch up on much needed sleep and relaxation so Los Gatos is great. Toll House came recommended on Hotels.com, so we decided to use my HARD EARNED points to get a nice room and relax together before coming home to our stressful environment. We are both more exhausted than when we left. It feels like we wasted our one chance this year to get away on a cheap, hard bed. The hotel is nice, the room was acceptable, but the most important thing, the bed, was beyond bad. By the way, my wife and I own a mattress store, so we know a cheap spring mattress when we feel one. I will never stay there again, and I’m not even sure if I will books through hotels.com again. The reward point system was degraded to a worse program. It takes forever to earn enough points to matter, and then you can just waste those hard earned points on bad stays.

The bed in the room was so hard that my wife and I got very very little sleep. We are not old or out of shape, and that bed had us both in pain all night long. With 4 kids in our home, we very very rarely get a chance to go anywhere. However, I had $81 in points, so we decided to take one night for ourselves. We live 3 hours north of Los Gatos, but we love the town. It’s peaceful and quiet, and our primary goal on these rare and short trips is to catch up on much needed sleep and relaxation so Los Gatos is great. Toll House came recommended on Hotels.com, so we decided to use my HARD EARNED points to get a nice room and relax together before coming home to our stressful environment. We are both more exhausted than when we left. It feels like we wasted our one chance this year to get away on a cheap, hard bed. The hotel is nice, the room was acceptable, but the most important thing, the bed, was beyond bad. By the way, my wife and I own a mattress store, so we know a cheap spring mattress when we feel one. I will never stay there again, and I’m not even sure if I will books through hotels.com again. The reward point system was degraded to a worse program. It takes forever to earn enough points to matter, and then you can just waste those hard earned points on bad stays.

8

Kimberly

15 de jul. de 2024

·

A estadia foi de 1 noite

We got upgraded to a balcony room but the balcony door to the outside didn’t close and was only held shut by a security chain.

We got upgraded to a balcony room but the balcony door to the outside didn’t close and was only held shut by a security chain.

8

William

24 de ago. de 2025

·

A estadia foi de 2 noites

We enjoyed our stay here. The location is great, right in downtown with many shops and restaurants. The room is well appointed with a split bathroom. The only annoyance was the a/c unit. Loud and the cold air blasts directly on the bed.

We enjoyed our stay here. The location is great, right in downtown with many shops and restaurants. The room is well appointed with a split bathroom. The only annoyance was the a/c unit. Loud and the cold air blasts directly on the bed.

8

Ellen

11 de mar. de 2024

·

A estadia foi de 1 noite

This is such a lovely spot in Los Gatos. It’s easy to walk everywhere and it’s quiet at night. Unfortunately the beds are not very comfortable (but if you like a super firm mattress with no cushion it will suit you fine). Nicest front desk staff, though, and very reasonably priced (which is a trade off with needing to bring your own mattress topper…)

This is such a lovely spot in Los Gatos. It’s easy to walk everywhere and it’s quiet at night. Unfortunately the beds are not very comfortable (but if you like a super firm mattress with no cushion it will suit you fine). Nicest front desk staff, though, and very reasonably priced (which is a trade off with needing to bring your own mattress topper…)

6

Criselda

7 de dez. de 2025

·

A estadia foi de 2 noites

The thermostat in the room was not consistent. The room was chilly most of the stay when it should have been toasty. Called the front desk from the room phone to check out. Rang about 10 times then someone hung up. Called again no answer. Called from my cell phone after the 5th ring it was picked up. I let them know I tried calling from my room with no acknowledgment of the attendant. I would not return to this establishment.

The thermostat in the room was not consistent. The room was chilly most of the stay when it should have been toasty. Called the front desk from the room phone to check out. Rang about 10 times then someone hung up. Called again no answer. Called from my cell phone after the 5th ring it was picked up. I let them know I tried calling from my room with no acknowledgment of the attendant. I would not return to this establishment.

6

Katerina

19 de mai. de 2024

·

A estadia foi de 1 noite

Walls are paper thin. Had a terrible night’s sleep between the people jogging back and forth on the floor above all night and the zoo animal like copulating in the room next door. Expected better privacy and insulation for the price of the stay. Bummer, because the hotel is nice in itself.

Walls are paper thin. Had a terrible night’s sleep between the people jogging back and forth on the floor above all night and the zoo animal like copulating in the room next door. Expected better privacy and insulation for the price of the stay. Bummer, because the hotel is nice in itself.

2

Stephanie

26 de jun. de 2024

·

A estadia foi de 1 noite

Super mad at Expedia for misrepresenting the room. We paid for a 418sf premium room and it’s barely 250sf and far from premium. Dated. Old. 1 sink. Crappy bath. Dinky balcony overlooking parking lot and west facing full sun. Limited tv channels. No one answered the front desk calls.

Super mad at Expedia for misrepresenting the room. We paid for a 418sf premium room and it’s barely 250sf and far from premium. Dated. Old. 1 sink. Crappy bath. Dinky balcony overlooking parking lot and west facing full sun. Limited tv channels. No one answered the front desk calls.

8

Dominic

2 de ago. de 2025

·

A estadia foi de 1 noite

Aesthetics of a Holiday Inn - spartan accommodations - plain room - upgraded to a balcony/ problem was view was of water treatment equipment and parking lot -

Aesthetics of a Holiday Inn - spartan accommodations - plain room - upgraded to a balcony/ problem was view was of water treatment equipment and parking lot -

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

A equipe é frequentemente elogiada pela simpatia e presteza, com check-ins tranquilos. No entanto, vários hóspedes relatam respostas lentas, falta de funcionários, tratamento inadequado de ruídos ou falta de energia e atrasos na preparação dos quartos ou no atendimento de solicitações.

Avaliações dos hóspedes relacionadas

6

Kevin

12 de jun. de 2025

·

A estadia foi de 2 noites

Hotel was in a nice location and room was fine. Lower star rating because of poor customer service. We had a power outage the morning we checked out and were planning on staying up until check out (to walk around town). We left around 8 am instead due to the outage. When I asked about compensation, the manager just said it was not their fault and there would be no compensation. The response was absent an apology or empathy. That's just basic customer service.

Hotel was in a nice location and room was fine. Lower star rating because of poor customer service. We had a power outage the morning we checked out and were planning on staying up until check out (to walk around town). We left around 8 am instead due to the outage. When I asked about compensation, the manager just said it was not their fault and there would be no compensation. The response was absent an apology or empathy. That's just basic customer service.

2

Salvador

19 de mar. de 2023

·

A estadia foi de 1 noite

From 130 am the people in the room above us were screaming at each other, shouting, banging around.. I called the front desk non stop from 2-3am and got no answer.. obviously the desk clerk was sleeping better than us. Called the bellman, no answer, considered calling the police because it sounded at times like someone was shrieking. Drunken, loud guests should not be allowed to continue disrupting other people who are trying to sleep. I will never stay here again and will definitely spread the word about the lack of nighttime staff. Felt quite unsafe

From 130 am the people in the room above us were screaming at each other, shouting, banging around.. I called the front desk non stop from 2-3am and got no answer.. obviously the desk clerk was sleeping better than us. Called the bellman, no answer, considered calling the police because it sounded at times like someone was shrieking. Drunken, loud guests should not be allowed to continue disrupting other people who are trying to sleep. I will never stay here again and will definitely spread the word about the lack of nighttime staff. Felt quite unsafe

6

Sheri

19 de set. de 2025

·

A estadia foi de 4 noites

I have stayed at this hotel many times but 3 weeks ago, when staying there for 4 nights, we endured and reported our experience and it fell on deaf ears. The hotel was hosting to very loud activities on a Friday night AND Saturday night. Our room was just off the front lobby and these groups of people were so obnoxiously loud that my husband finally went to the front desk wearing his pjs asking for assistance. The guy said he was just getting ready to get off but he would say something, he did NOT. The following night, same scenario! My husband finally went to talk to the people gathered outside just two doors down. Clueless! I get it, they were most likely drunk but there’s no way the hotel employees couldn’t hear them and should have acted on the behalf the other guests! Upon check out we recapped our less than nice experience with the front desk and there was an “I’m sorry you had a bad experience” but nothing beyond that. I was hoping for a manager to reach out but still nothing. I decided to write an honest review. Toll House should have offered much better guest service.

I have stayed at this hotel many times but 3 weeks ago, when staying there for 4 nights, we endured and reported our experience and it fell on deaf ears. The hotel was hosting to very loud activities on a Friday night AND Saturday night. Our room was just off the front lobby and these groups of people were so obnoxiously loud that my husband finally went to the front desk wearing his pjs asking for assistance. The guy said he was just getting ready to get off but he would say something, he did NOT. The following night, same scenario! My husband finally went to talk to the people gathered outside just two doors down. Clueless! I get it, they were most likely drunk but there’s no way the hotel employees couldn’t hear them and should have acted on the behalf the other guests! Upon check out we recapped our less than nice experience with the front desk and there was an “I’m sorry you had a bad experience” but nothing beyond that. I was hoping for a manager to reach out but still nothing. I decided to write an honest review. Toll House should have offered much better guest service.

6

Suzan Leslie

6 de dez. de 2023

·

A estadia foi de 1 noite

This hotel is overpriced and understaffed., I waited at check in for 10 minutes for anyone to show up at the reception desk. My television did not work in my room and they did not know how to fix it.:( Location is good.

This hotel is overpriced and understaffed., I waited at check in for 10 minutes for anyone to show up at the reception desk. My television did not work in my room and they did not know how to fix it.:( Location is good.

10

Andrew

13 de mai. de 2024

·

A estadia foi de 1 noite

Probably one of the best checkin experiences i have had in terms of friendliness and efficiency. The stay was also great - the hotel itself is pleasant, stylish, and very comfortable. I definitely would book this hotel again.

Probably one of the best checkin experiences i have had in terms of friendliness and efficiency. The stay was also great - the hotel itself is pleasant, stylish, and very comfortable. I definitely would book this hotel again.

4

Brett

2 de set. de 2025

·

A estadia foi de 1 noite

Booked double queen room for family of 4. Checked in and that room was not available as it was oversold. Placed in a single king room with fold out couch and roll away. Fold out couch has disgusting stain on the mattress. Asked for another roll away. “Sorry, we are out of roll aways.” All of this at 11pm. Total disaster. Front host did the best she could and was friendly.

Booked double queen room for family of 4. Checked in and that room was not available as it was oversold. Placed in a single king room with fold out couch and roll away. Fold out couch has disgusting stain on the mattress. Asked for another roll away. “Sorry, we are out of roll aways.” All of this at 11pm. Total disaster. Front host did the best she could and was friendly.

6

Kristine

21 de abr. de 2024

·

A estadia foi de 1 noite

We tried to check in at 3:00 but were told to wait because they were behind in getting rooms turned over. We sat down in the lobby and the next guy who came in was told the same thing but when he said he needed the room because he had to be somewhere he was given a room right away. Somehow they magically made a room ready for him? Not cool. Plus, there were two wedding parties there and the teo front desk people kept disappearing. The room was ok. Small, but clean.

We tried to check in at 3:00 but were told to wait because they were behind in getting rooms turned over. We sat down in the lobby and the next guy who came in was told the same thing but when he said he needed the room because he had to be somewhere he was given a room right away. Somehow they magically made a room ready for him? Not cool. Plus, there were two wedding parties there and the teo front desk people kept disappearing. The room was ok. Small, but clean.

10

Monica

2 de nov. de 2025

·

A estadia foi de 1 noite

Everything was great. Very nice and helpful staff. Let us check in early which was very helpful. Had to drive quite a way to a class reunion. I would stay at the hotel again. Thank you!

Everything was great. Very nice and helpful staff. Let us check in early which was very helpful. Had to drive quite a way to a class reunion. I would stay at the hotel again. Thank you!

10

Lisa

22 de mar. de 2023

·

A estadia foi de 1 noite

The staff was so friendly and kind. Very smooth check in process.

The staff was so friendly and kind. Very smooth check in process.

4

Heather

13 de ago. de 2024

·

A estadia foi de 2 noites

Room wasn’t ready until after 4:30 . The key wouldn’t work took over 30mins to get it fixed. Took hours to get extra towels Service was really bad

Room wasn’t ready until after 4:30 . The key wouldn’t work took over 30mins to get it fixed. Took hours to get extra towels Service was really bad

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Localização central consistentemente elogiada, que permite fácil acesso a pé a restaurantes, lojas, parques e trilhas, com acesso conveniente à autoestrada. Muitos hóspedes consideram a área segura e tranquila.

Avaliações dos hóspedes relacionadas

10

David

11 de set. de 2025

·

A estadia foi de 1 noite

The staff were friendly and helpful. Our room was spacious, clean and comfortable. The hotel properly overall was very nice and in very close proximity to restaurants, shopping and nightlife. We will stay again.

The staff were friendly and helpful. Our room was spacious, clean and comfortable. The hotel properly overall was very nice and in very close proximity to restaurants, shopping and nightlife. We will stay again.

10

Deborah

21 de abr. de 2024

·

A estadia foi de 2 noites

This gem is at the end of a street filled with restaurants and shops. It’s quiet.

This gem is at the end of a street filled with restaurants and shops. It’s quiet.

10

Seann

20 de ago. de 2025

·

A estadia foi de 1 noite

Great place with easy access to downtown.

Great place with easy access to downtown.

10

Keith

9 de set. de 2023

·

A estadia foi de 1 noite

Great location. Close to everything!

Great location. Close to everything!

10

Beverley

22 de set. de 2024

·

A estadia foi de 1 noite

Great location. Really pretty hotel.

Great location. Really pretty hotel.

10

Kathleen

9 de dez. de 2024

·

A estadia foi de 1 noite

Very convenient to shops & restaurants. Plenty of parking & easy access to elevators.

Very convenient to shops & restaurants. Plenty of parking & easy access to elevators.

10

Ralph

13 de jun. de 2025

·

A estadia foi de 1 noite

Perfect location and within walking distance to all the restaurants and shops!!

Perfect location and within walking distance to all the restaurants and shops!!

10

David L

19 de fev. de 2023

·

A estadia foi de 2 noites

Very convenient to downtown Los Gatos.

Very convenient to downtown Los Gatos.

8

Keith

30 de set. de 2025

·

A estadia foi de 3 noites

Great location downtown. Love the outdoor courtyard common area. Free parking is always nice and 10+ EV chargers.

Great location downtown. Love the outdoor courtyard common area. Free parking is always nice and 10+ EV chargers.

10

Kenneth

1 de abr. de 2024

·

A estadia foi de 2 noites

Slightly dated property, but recently remodeled. Nice place, in a very convenient location. Can walk to meals, a shared office space, local park. Easy on/off to highway CA-17. 15 mins from SJC airport.

Slightly dated property, but recently remodeled. Nice place, in a very convenient location. Can walk to meals, a shared office space, local park. Easy on/off to highway CA-17. 15 mins from SJC airport.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O café da manhã é simples (café e doces) e geralmente acaba ou começa tarde, com qualidade variável. O restaurante/bar no local costuma estar fechado ou com funcionamento limitado, e o serviço de quarto não está disponível.

Avaliações dos hóspedes relacionadas

6

LuAnn

7 de out. de 2025

·

A estadia foi de 2 noites

Rooms are very small older hotel that has had some remodeling done. charged a resort fee but the bar was closed there was no restaurant (they say they have dinner service but we were there at 6pm no dinner noted) First night there bar had a private party of about 20 people but the whole bar area was inaccessible the courtyard was closed no breakfast coffee and apples! just what was the resort fee for???

Rooms are very small older hotel that has had some remodeling done. charged a resort fee but the bar was closed there was no restaurant (they say they have dinner service but we were there at 6pm no dinner noted) First night there bar had a private party of about 20 people but the whole bar area was inaccessible the courtyard was closed no breakfast coffee and apples! just what was the resort fee for???

8

Linda

11 de fev. de 2023

·

A estadia foi de 3 noites

The restaurant was only open for dinner and really pricey. The cocktail lounge was located in the restaurant and very pricey.

The restaurant was only open for dinner and really pricey. The cocktail lounge was located in the restaurant and very pricey.

8

Andrew

30 de abr. de 2024

·

A estadia foi de 3 noites

Overall very nice and great location for my needs. However, cost is very high and breakfast, well.... they need to put in some effort. Almost non existent and doesn't start until 7 on a weekday?

Overall very nice and great location for my needs. However, cost is very high and breakfast, well.... they need to put in some effort. Almost non existent and doesn't start until 7 on a weekday?

4

Srinivas

27 de dez. de 2024

·

A estadia foi de 2 noites

Location is good. However, for a pricey hotel, their customer service and breakfast is terrible!! For breakfast they just had a table with some really cheap quality bagels and danish. Coffee was mediocre. More like gas station quality. A few fruits but no bananas.. and worst was cartons of pineapple juice; one of which has moss inside!!! There was no room service.. we called to change towels and take out trash on the second day but no one did.

Location is good. However, for a pricey hotel, their customer service and breakfast is terrible!! For breakfast they just had a table with some really cheap quality bagels and danish. Coffee was mediocre. More like gas station quality. A few fruits but no bananas.. and worst was cartons of pineapple juice; one of which has moss inside!!! There was no room service.. we called to change towels and take out trash on the second day but no one did.

10

Maelani

9 de mar. de 2025

·

A estadia foi de 1 noite

Beautiful and spacious. Had a wonderful time here! The breakfast is simple just fyi! bagels, pastries, yogurt, and coffee.

Beautiful and spacious. Had a wonderful time here! The breakfast is simple just fyi! bagels, pastries, yogurt, and coffee.

4

Matt

1 de ago. de 2025

·

A estadia foi de 1 noite

Restaurant closed. Construction noise at 5am. "Celebration of life" event in the lobby all afternoon/evening

Restaurant closed. Construction noise at 5am. "Celebration of life" event in the lobby all afternoon/evening

8

William

13 de abr. de 2025

·

A estadia foi de 2 noites

I wish the bar was open.

I wish the bar was open.

10

Robert

24 de jul. de 2025

·

A estadia foi de 1 noite

The lack of any kind of breakfast was unexpected.

The lack of any kind of breakfast was unexpected.

6

Brian

27 de jan. de 2025

·

A estadia foi de 2 noites

I came here for a weekend get together with some longtime professional colleagues. On the plus side, check-in was very friendly/efficient. I arrived before 11 a.m. and they were happily able to get me into a room right away. The room was clean/comfortable and the location was amazing for walking to any location in/around the center of Los Gatos. On the downside, the "breakfast" is only coffee and pastries (so nothing for anyone with a GF restriction. Also, it would have been nice to know ahead of time that the bar/restaurant was going to be closed the entire weekend, so there was really no option at all for food or a drink on-site. A group of us convened in the lobby for a glass of wine (we brought our own) before dinner and they wouldn't even allow us to use the glasses that were sitting out at the closed bar. Also, as a OneKey platinum member, I was supposed to receive a complimentary bottle of wine with my stay and they didn't have that available to give me.

I came here for a weekend get together with some longtime professional colleagues. On the plus side, check-in was very friendly/efficient. I arrived before 11 a.m. and they were happily able to get me into a room right away. The room was clean/comfortable and the location was amazing for walking to any location in/around the center of Los Gatos. On the downside, the "breakfast" is only coffee and pastries (so nothing for anyone with a GF restriction. Also, it would have been nice to know ahead of time that the bar/restaurant was going to be closed the entire weekend, so there was really no option at all for food or a drink on-site. A group of us convened in the lobby for a glass of wine (we brought our own) before dinner and they wouldn't even allow us to use the glasses that were sitting out at the closed bar. Also, as a OneKey platinum member, I was supposed to receive a complimentary bottle of wine with my stay and they didn't have that available to give me.

6

Reed

21 de abr. de 2025

·

A estadia foi de 3 noites

Kitchen closed. Bar closed. At times it was hard to find staff. No bedside charging nor outlets.

Kitchen closed. Bar closed. At times it was hard to find staff. No bedside charging nor outlets.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

10

Marcelo

15 de mai. de 2024

·

A estadia foi de 1 noite

Melhor hotel de Los Gatos, bem próximo dos principais restaurantes e lojas

Melhor hotel de Los Gatos, bem próximo dos principais restaurantes e lojas

10

Mark

2 de jan. de 2022

·

A estadia foi de 1 noite

Sempre impecável.

Sempre impecável.

10

Noel

há 3 semanas

·

A estadia foi de 3 noites

Solid experience but the front desk staff was not overly friendly. Hispanic gentleman treated people in front of us rather rudely and gave us a room we didn’t reserved even after telling us the correct room at checkin. Had the room switched and he tossed the key at us.

Solid experience but the front desk staff was not overly friendly. Hispanic gentleman treated people in front of us rather rudely and gave us a room we didn’t reserved even after telling us the correct room at checkin. Had the room switched and he tossed the key at us.

2

Hannah

9 de ago. de 2026

·

A estadia foi de 1 noite

Our room had an ant infestation and nothing was done about it. We were only there for a night but the staff didn’t get back to us until we had already checked out. The shower curtain was covered in buggers

Our room had an ant infestation and nothing was done about it. We were only there for a night but the staff didn’t get back to us until we had already checked out. The shower curtain was covered in buggers

4

Catherine

9 de ago. de 2026

·

A estadia foi de 1 noite

When we checked in we were not notified that the main elevator was not working that to access our room we would have to take the padded service elevator all the way across the main lobby. No signs on how to get there. The desk staff just yelled directions from the front when they saw we were struggling. Thanks for that. To make a long story short, We as over 70 yrs old and were given the room farest from the elevator Room 302. We got lost in the maze of hallway again ,no signs to be helpful since NO elevator. Had to ditch the bell luggage rack on the floor and on foot found room then return to rack and proceed to room. Ridiculous, exhausting and stressful. 2 days before check in I received email stating there would be an extra $35 dollar charge to Park!! So that was our dinner budget. Thanks again .When I booked it there was NO mention of this. Hidden fees are sneaky and unprofessional. Location was excellent and quiet, nicely appointed lobby. Signs and desk assistance would have been greatly appreciated. I felt like a inconvenience not a guest. Thank you Catherine Carrier

When we checked in we were not notified that the main elevator was not working that to access our room we would have to take the padded service elevator all the way across the main lobby. No signs on how to get there. The desk staff just yelled directions from the front when they saw we were struggling. Thanks for that. To make a long story short, We as over 70 yrs old and were given the room farest from the elevator Room 302. We got lost in the maze of hallway again ,no signs to be helpful since NO elevator. Had to ditch the bell luggage rack on the floor and on foot found room then return to rack and proceed to room. Ridiculous, exhausting and stressful. 2 days before check in I received email stating there would be an extra $35 dollar charge to Park!! So that was our dinner budget. Thanks again .When I booked it there was NO mention of this. Hidden fees are sneaky and unprofessional. Location was excellent and quiet, nicely appointed lobby. Signs and desk assistance would have been greatly appreciated. I felt like a inconvenience not a guest. Thank you Catherine Carrier

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 15:00 a 00:00

Antes das 12:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $334	18 $257	19 $362
20 $234	21 $348	22 $327	23 $335	24 $572	25	26 $434
27 $193	28 $235	29 $345	30 $322

outubro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

O horário de check-in começa às15:00O horário de check-in termina às23:59O horário de check-out termina às12:00

O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.

Requisitos De Idade
Idade mínima para fazer o check-in: 18 anos

Animais De Estimação
Número máximo de animais de estimação por quarto 11;Peso máx. de cada animal de estimação em lb: 6060;Peso máx. de cada animal de estimação em kg: 2727;Aceita animais de serviço;Animais de estimação não podem ficar sem supervisão;Isenção de taxas/restrições para cães-guia;Aceita apenas cães;Aceita animais de estimação;

Serviços De Recepção
Há possibilidade de check-in sem contato e check-out sem contato; A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.

Identificação
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras;

Política Para Crianças E Camas Extras
Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado; Até 3 crianças de até 17 anos de idade têm estadia gratuita quando ocupam o quarto dos pais ou guardiães, usando as camas existentes;

Restaurante(s)
Toll House Hotel Los Gatos oferece aos hóspedes deliciosas opções de refeição no Los Gatos Tavern ou na lanchonete/delicatessen. Mate sua sede com sua bebida favorita em um bar/lounge.

Taxas E Impostos Obrigatórios

Você deve pagar os seguintes encargos na propriedade. As tarifas podem incluir impostos:

Taxa de resort: USD 39.27 por acomodação, por diária

A taxa de resort inclui:

Armazenamento para bicicletas
Acesso à academia
Garrafas de água no quarto
Cafeteira no quarto
Cofre no quarto
Jornal
Estacionamento
Estacionamento sem manobrista

Incluímos todas as cobranças que a propriedade nos forneceu.