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Hyatt Centric Guatemala City

US$ 239

/noite

Média para novembro

Hyatt Centric Guatemala City - Image 1

Hyatt Centric Guatemala City - Quarto

Hyatt Centric Guatemala City - Quarto

Hyatt Centric Guatemala City - Receção

Hyatt Centric Guatemala City - Piscina

Preços para Hyatt Centric Guatemala City

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US$ 239

/noite

Média para novembro

Preços médios mensais

Em Hyatt Centric Guatemala City, o preço por noite é, em média, US$ 179 no mês mais barato (janeiro) e US$ 239 no mês mais caro (novembro), com base nos últimos 12 meses.

Preço médio por noite em Hyatt Centric Guatemala City por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 179
fevereiro	US$ 198
março	US$ 199
abril	US$ 190
maio	US$ 186
junho	US$ 186
julho	US$ 181
agosto	US$ 197
setembro	US$ 200
outubro	US$ 234
novembro	US$ 239
dezembro	US$ 185

Mais caro: novembro (aprox. US$ 239)

Mais barato: janeiro (aprox. US$ 179)

Sobre este alojamento

Se procura lazer e entretenimento, poderá contar com uma piscina exterior e uma sala de fitness. Entre as facilidades adicionais contam-se Wi-fi grátis, apoio para excursões/compra de bilhetes e um salão de festas.

Comodidades

Se procura lazer e entretenimento, poderá contar com uma piscina exterior e uma sala de fitness. Entre as facilidades adicionais contam-se Wi-fi grátis, apoio para excursões/compra de bilhetes e um salão de festas.

Comodidades para negócios

As principais comodidades incluem um business center, jornais grátis no lobby e um serviço de limpeza a seco. Este hotel conta com transporte do hotel para o aeroporto (disponível 24 horas) mediante uma sobretaxa e há estacionamento grátis no local.

Restaurante

Relaxe com uma bebida refrescante no bar junto à piscina ou num dos 3 bares/lounges. Este hotel serve pequenos-almoços buffet diariamente entre as 6:00 e as 10:00 mediante uma sobretaxa.

Quartos

Sinta-se em casa num dos 138 quartos com ar condicionado e um minibar. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais digitais. As casas de banho privativas dispõem de um polibã, artigos de higiene grátis e roupões. As comodidades incluem ainda telefone, além de cofres com capacidade para computadores portáteis e de secretárias.

Localização

Com uma estadia Hyatt Centric Guatemala City em Guatemala City (Zona 10), ficará a 4 minuto(s) de carro de Zoológico La Aurora e a 8 minuto(s) de Paseo Cayala. Este hotel de luxo está a 8,2 km (5,1 mi) de Embaixada dos EUA em Guatemala e a 0,1 km (0,1 mi) de Shopping Avia.

O que há nas proximidades

Shopping Avia(0.1 milhas)
Centro Comercial The Village(0.2 milhas)
Avenida La Reforma(0.2 milhas)
Centro Comercial de Plaza Fontabella(0.2 milhas)
Iglesia de la Unión de Guatemala(0.3 milhas)
Gran Centro Los Próceres(0.3 milhas)
Embaixada da Alemanha em Guatemala(0.4 milhas)
Embaixada do Líbano(0.4 milhas)
Embaixada do México em Guatemala(0.4 milhas)
Embaixada da Suécia(0.5 milhas)
Embaixada do Canadá(0.5 milhas)
Zona Médica Mediac(0.5 milhas)
Sixtino II(0.5 milhas)
Hospital Herrera Llerandi(0.6 milhas)
El Obelisco(0.6 milhas)
O aeroporto preferencial para Hyatt Centric Guatemala City é o de Guatemala City (GUA-Aeroporto Internacional La Aurora)(2.7 milhas)

Estacionamento
Serviço de transporte ao aeroporto
Restaurante
Piscina
Centro de negócios
Serviço de quartos

Localização

12 Calle 2-25 Zona 10, Zona 10, Cidade da Guatemala, Guatemala

Shopping Avia (0.1 milhas)

Centro Comercial The Village (0.2 milhas)

Avenida La Reforma (0.2 milhas)

Centro Comercial de Plaza Fontabella (0.2 milhas)

Iglesia de la Unión de Guatemala (0.3 milhas)

Gran Centro Los Próceres (0.3 milhas)

Mais informações sobre a localização

Opções de quartos

3

Suite Deluxe, 1 cama king-size

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

474 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

2

Quarto, 1 cama king-size

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

334 ft²

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

1

Quarto, 1 cama king-size (Atrium View)

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

334 ft²

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

2

Suite Júnior, 1 cama king-size

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

474 ft²

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

3

Quarto, 2 camas individuais (Atrium View)

Detalhes do quarto

2 Camas Individuais

Dormidas 4

333 ft²

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

2

Quarto, 2 camas individuais

Detalhes do quarto

2 Camas Individuais

Dormidas 4

355 ft²

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

Avaliações dos hóspedes sobre Hyatt Centric Guatemala City

9.3

Soberbo

Com base em 1.002 avaliações verificadas

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

No Hyatt Centric Guatemala City, a maioria dos hóspedes elogia a localização segura e agradável para pedestres na Zona 10, perto do aeroporto, o estilo moderno, a simpatia da equipe e a piscina e o bar na cobertura, enquanto as desvantagens recorrentes incluem ocasionais odores de esgoto, acesso complexo ao estacionamento e quartos pequenos.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

No Hyatt Centric Guatemala City, a maioria dos hóspedes elogia a localização segura e agradável para pedestres na Zona 10, perto do aeroporto, o estilo moderno, a simpatia da equipe e a piscina e o bar na cobertura, enquanto as desvantagens recorrentes incluem ocasionais odores de esgoto, acesso complexo ao estacionamento e quartos pequenos.

Muitos descrevem quartos limpos, confortáveis e modernos com boas vistas, embora alguns relatem Wi-Fi lento no quarto ou problemas com o ar condicionado. O serviço é amplamente elogiado como acolhedor e atencioso, mas há ocasionais falhas, incluindo serviço lento no bar e no restaurante, atendimento inconsistente na recepção ou mau gerenciamento de traslados para o aeroporto. O café da manhã e o restaurante no local recebem muitos elogios, e o bairro oferece muitos restaurantes. Espere uma estadia elegante e bem localizada, com hospitalidade geralmente excelente.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

A piscina e o bar na cobertura são destaques, com excelentes vistas, e a academia é geralmente bem avaliada. Vários comentaristas acharam o estacionamento e o acesso pelos múltiplos elevadores complicados.

Avaliações dos hóspedes relacionadas

8

Spencer B

5 de dez. de 2022

·

A estadia foi de 19.326 noites

I like this hotel because it's close to the airport and has ample underground parking. The breakfast buffet is beautifully arranged and there are plenty of options available. The hotel is showing some signs of wear in the common areas and elevators. The gym is great!

I like this hotel because it's close to the airport and has ample underground parking. The breakfast buffet is beautifully arranged and there are plenty of options available. The hotel is showing some signs of wear in the common areas and elevators. The gym is great!

10

Adrienne

31 de jan. de 2025

·

A estadia foi de 1 noite

Absolutely the best hotel in Guatemala City. Rooftop pool and restaurant, amazing gym, all rooms are beautiful with great amenities.

Absolutely the best hotel in Guatemala City. Rooftop pool and restaurant, amazing gym, all rooms are beautiful with great amenities.

10

Carlos

8 de ago. de 2025

·

A estadia foi de 1 noite

We got an uber directly from the airport and stayed at the Hyatt in zona 10 specifically because I had read it was safe. The area was great and there were many dining options. We enjoyed the rooftop bar and infinity swimming pool. The staff was amazing!

We got an uber directly from the airport and stayed at the Hyatt in zona 10 specifically because I had read it was safe. The area was great and there were many dining options. We enjoyed the rooftop bar and infinity swimming pool. The staff was amazing!

10

Rachel

20 de ago. de 2025

·

A estadia foi de 2 noites

Very nice hotel. Lovely roof top pool.

Very nice hotel. Lovely roof top pool.

6

Jose

14 de ago. de 2023

·

A estadia foi de 2 noites

Hotel muy complicado para llegar en vehículo, es necesario caminar por el estacionamiento y tomar 3 diferent elevadores para llegar a tu habitación, las habitaciones tienen buen gusto pero la regadera no va con la modernidad de la habitación

Hotel muy complicado para llegar en vehículo, es necesario caminar por el estacionamiento y tomar 3 diferent elevadores para llegar a tu habitación, las habitaciones tienen buen gusto pero la regadera no va con la modernidad de la habitación

10

Joy

3 de fev. de 2025

·

A estadia foi de 3 noites

A comfortable stay in a modern , well priced hotel in zone 10 near to shops and restaurants. Staff are extremely attentive and friendly. Lively roof top bar and swimming pool. Ideal after sight seeing.

A comfortable stay in a modern , well priced hotel in zone 10 near to shops and restaurants. Staff are extremely attentive and friendly. Lively roof top bar and swimming pool. Ideal after sight seeing.

10

Charlotte

10 de jan. de 2026

·

A estadia foi de 1 noite

Great place! Good location - awesome pool!

Great place! Good location - awesome pool!

10

Janssen

23 de fev. de 2024

·

A estadia foi de 1 noite

Superb location in Zone 10 ( business district) and good amenities all around at the hotel! We took advantage of the rooftop infinity pool and

Superb location in Zone 10 ( business district) and good amenities all around at the hotel! We took advantage of the rooftop infinity pool and

10

Joy

2 de mar. de 2025

·

A estadia foi de 3 noites

A modern well appointed, comfortable hotel in Zone 10. The food is great, the staff so friendly and helpful and the roof top bar/ swimming pool is a delight. The hotel is in a smart, safe area in close walking distance to bars, restaurants and shops.

A modern well appointed, comfortable hotel in Zone 10. The food is great, the staff so friendly and helpful and the roof top bar/ swimming pool is a delight. The hotel is in a smart, safe area in close walking distance to bars, restaurants and shops.

2

JULIA

27 de jul. de 2025

·

A estadia foi de 1 noite

I have been to many hotels and I had never been treated like I didn't belong which make me feel discrimated. Staff was a bit rude and didn't seem to want to help. Parking at the hotel is inconvenient you have to take 3 different elevators to get to your room.

I have been to many hotels and I had never been treated like I didn't belong which make me feel discrimated. Staff was a bit rude and didn't seem to want to help. Parking at the hotel is inconvenient you have to take 3 different elevators to get to your room.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

Os hóspedes frequentemente descrevem a propriedade como muito limpa e moderna. No entanto, várias avaliações mencionam odores de esgoto nos quartos ou elevadores e algum desgaste nas áreas comuns.

Avaliações dos hóspedes relacionadas

8

Antoinette

23 de abr. de 2023

·

A estadia foi de 1 noite

The airport pick up was perfect. The room and breakfast too. There was a smell in the elevators in particular but in the room also that was unpleasant. It smelled a bit like sewage. Other thank that, it was great.

The airport pick up was perfect. The room and breakfast too. There was a smell in the elevators in particular but in the room also that was unpleasant. It smelled a bit like sewage. Other thank that, it was great.

10

Robert

27 de abr. de 2023

·

A estadia foi de 1 noite

Everything was great! Staff was very friendly and professional. Rooms were modern and clean. Beautiful property!

Everything was great! Staff was very friendly and professional. Rooms were modern and clean. Beautiful property!

8

Spencer B

5 de dez. de 2022

·

A estadia foi de 19.326 noites

I like this hotel because it's close to the airport and has ample underground parking. The breakfast buffet is beautifully arranged and there are plenty of options available. The hotel is showing some signs of wear in the common areas and elevators. The gym is great!

I like this hotel because it's close to the airport and has ample underground parking. The breakfast buffet is beautifully arranged and there are plenty of options available. The hotel is showing some signs of wear in the common areas and elevators. The gym is great!

10

Mark

13 de nov. de 2025

·

A estadia foi de 2 noites

Clean room and very modern. Elevators can be a bit of a pain and small. But overall, not bad at all and I would book again!

Clean room and very modern. Elevators can be a bit of a pain and small. But overall, not bad at all and I would book again!

10

YESSICA

14 de fev. de 2026

·

A estadia foi de 1 noite

Well serviced and clean

Well serviced and clean

6

Zaek

2 de mai. de 2023

·

One of the issues I had while staying at the Hyatt Centric was the stench of sewage in my room and in the elevators. Also, it would’ve been nice if they included free transportation from airport to the hotel, and vice versa. But you have to let them know beforehand that you want transportation and it costs around $16, which is a lot more expensive than the $6-10 you’d pay for a cab or uber. Everything else was okay, but a bit disappointing as I expected more from the Hyatt brand.

One of the issues I had while staying at the Hyatt Centric was the stench of sewage in my room and in the elevators. Also, it would’ve been nice if they included free transportation from airport to the hotel, and vice versa. But you have to let them know beforehand that you want transportation and it costs around $16, which is a lot more expensive than the $6-10 you’d pay for a cab or uber. Everything else was okay, but a bit disappointing as I expected more from the Hyatt brand.

2

Fawzi

10 de set. de 2025

·

A estadia foi de 1 noite

Room smells like sewage. Staff was unable to change room. Sprayed room excessively with air freshener. Shower glass dirty. Would not recommend. Stay somewhere else.

Room smells like sewage. Staff was unable to change room. Sprayed room excessively with air freshener. Shower glass dirty. Would not recommend. Stay somewhere else.

10

Sharon

22 de fev. de 2026

·

A estadia foi de 4 noites

Buen servicio personal amable todo limpio

Buen servicio personal amable todo limpio

10

Kimberly

10 de jul. de 2025

·

A estadia foi de 1 noite

Property was very clean and staff was friendly. Quick commute to the airport.

Property was very clean and staff was friendly. Quick commute to the airport.

6

Kirk

18 de ago. de 2023

·

A estadia foi de 4 noites

Smell of Raw Sewage on 15th floor.

Smell of Raw Sewage on 15th floor.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos são modernos e confortáveis, com alguns oferecendo ótimas vistas e vários notados como espaçosos, embora outros sejam pequenos. Alguns hóspedes relataram Wi-Fi lento no quarto ou problemas com o ar condicionado.

Avaliações dos hóspedes relacionadas

10

Benjamin

24 de nov. de 2025

·

A estadia foi de 2 noites

Bon hôtel, chambre un petit peu petite. Bon état général.

Bon hôtel, chambre un petit peu petite. Bon état général.

10

Elida

13 de nov. de 2024

·

A estadia foi de 1 noite

. Absolutely liked everything about this hotel. From dining options to really nice rooms stunning views, everything exceeded my expectations.

. Absolutely liked everything about this hotel. From dining options to really nice rooms stunning views, everything exceeded my expectations.

10

Jon

18 de mar. de 2025

·

A estadia foi de 1 noite

Great stay with an amazing view and attentive staff.

Great stay with an amazing view and attentive staff.

10

victoria

13 de nov. de 2023

·

A estadia foi de 2 noites

Rooms are really large

Rooms are really large

8

Mark

1 de jan. de 2025

·

A estadia foi de 1 noite

Very well kept property and nice staff. Rooms are very comfortable although my air conditioning was out…

Very well kept property and nice staff. Rooms are very comfortable although my air conditioning was out…

10

shlomit

16 de jan. de 2026

·

A estadia foi de 2 noites

Great rooms, nice staff, beautiful hotel

Great rooms, nice staff, beautiful hotel

8

Mingen

10 de set. de 2025

·

A estadia foi de 9 noites

Room is recently renovated, but quality is so so. Room is small compare with other hotels nearby. Staff is not trained very well, they will knock your door in the morning asking for Laundry or return it, despite the “DO NOT disturb” signal. Swimming poor only open 7am-7pm, sometimes the access card system doesn’t work and you have to wait for the person to open and they usually come late. Breakfast is decent.

Room is recently renovated, but quality is so so. Room is small compare with other hotels nearby. Staff is not trained very well, they will knock your door in the morning asking for Laundry or return it, despite the “DO NOT disturb” signal. Swimming poor only open 7am-7pm, sometimes the access card system doesn’t work and you have to wait for the person to open and they usually come late. Breakfast is decent.

10

Lina

25 de jul. de 2024

·

A estadia foi de 7 noites

The room was spacious, comfortable And very clean the breakfast buffet had many options, including keto and gluten-free! The lunch and dinner menu delicious appetizers, main courses and desserts! the staff starting from the valet reception, cleaning crew, hostesses and waiters and in room, service staff were polite and very helpful! I would like to give a special shout out to Rudy who met us when we first arrived took us upstairs to the reception area offered and prepared us a cultural beverage took us up to our room with our luggage and anytime we would see him in the hotel He would continuously offer help and information about hotel amenities, and the surroundings. Also a shout out to Receptionist Kimberly and Frinne Very helpful, polite, and always had a smile on their face. I would definitely recommend this hotel!

The room was spacious, comfortable And very clean the breakfast buffet had many options, including keto and gluten-free! The lunch and dinner menu delicious appetizers, main courses and desserts! the staff starting from the valet reception, cleaning crew, hostesses and waiters and in room, service staff were polite and very helpful! I would like to give a special shout out to Rudy who met us when we first arrived took us upstairs to the reception area offered and prepared us a cultural beverage took us up to our room with our luggage and anytime we would see him in the hotel He would continuously offer help and information about hotel amenities, and the surroundings. Also a shout out to Receptionist Kimberly and Frinne Very helpful, polite, and always had a smile on their face. I would definitely recommend this hotel!

10

Isabel

13 de jul. de 2025

·

A estadia foi de 1 noite

The hotel was beautiful. Very comfortable rooms and a great pool.

The hotel was beautiful. Very comfortable rooms and a great pool.

8

Jose Antonio

28 de jun. de 2025

·

A estadia foi de 4 noites

Love the place The staff was friendly great food. WiFi was very slow in out when I was in my room.

Love the place The staff was friendly great food. WiFi was very slow in out when I was in my room.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

O serviço é frequentemente elogiado como simpático, atencioso e profissional. Ainda assim, há problemas ocasionais, como serviço lento no bar/restaurante, atendimento inconsistente no check-in ou assistência e mau gerenciamento de solicitações de transporte.

Avaliações dos hóspedes relacionadas

10

Francisco

21 de abr. de 2025

·

A estadia foi de 5 noites

It was an outstanding experience, the staff was the best part of the stay, very helpful and friendly.

It was an outstanding experience, the staff was the best part of the stay, very helpful and friendly.

10

Michele

20 de abr. de 2025

·

A estadia foi de 1 noite

Great customer service.

Great customer service.

10

ivonne

9 de out. de 2025

·

A estadia foi de 4 noites

Excellent service

Excellent service

4

Geovanny

26 de fev. de 2024

·

A estadia foi de 5 noites

I love the Hyatt but this was a different experience. Emailed to confirm early check-in weeks in advance. Was told it can be arranged (I have the email to confirm). Arrived 9:45am and early check-in was not available. Was Asked to sit in the waiting area to “see what they can do” two staff changes later still Nothing. No one came to informed Room reserved for 2 however equipped everyday As if it was services for 1. 1 set of towels, 1 robe, had to ask for additional supplies daily. Literally daily. The second day while waiting for an additional key card since it was removed while the room was being serviced the bell man asked “did you receive your complimentary drink upon arrival” to which I responded oh no we weren’t offered anything during the time we were waiting for the room 9:45am until 15:00. While at the rooftop enjoying a drink and a bite noticed a bug on the table brought it to their attention and I was treated as if I planted the bug. They offered a Complementary beer for this I don’t know why or what the purpose of that was. Asked to schedule drop off at the airport and on my day of checkout I was told “they didn’t have that arranged for me” had to call a taxi on my own. And today a day after checking jour I receive and email asking me to check out. Which I already did YESTERDAY. I really hope I don’t get charged for this. Overall it’s a wonderful hotel, great location, excellent rooms and amenities. But this time around my personal experience wasn’t the greatest.

I love the Hyatt but this was a different experience. Emailed to confirm early check-in weeks in advance. Was told it can be arranged (I have the email to confirm). Arrived 9:45am and early check-in was not available. Was Asked to sit in the waiting area to “see what they can do” two staff changes later still Nothing. No one came to informed Room reserved for 2 however equipped everyday As if it was services for 1. 1 set of towels, 1 robe, had to ask for additional supplies daily. Literally daily. The second day while waiting for an additional key card since it was removed while the room was being serviced the bell man asked “did you receive your complimentary drink upon arrival” to which I responded oh no we weren’t offered anything during the time we were waiting for the room 9:45am until 15:00. While at the rooftop enjoying a drink and a bite noticed a bug on the table brought it to their attention and I was treated as if I planted the bug. They offered a Complementary beer for this I don’t know why or what the purpose of that was. Asked to schedule drop off at the airport and on my day of checkout I was told “they didn’t have that arranged for me” had to call a taxi on my own. And today a day after checking jour I receive and email asking me to check out. Which I already did YESTERDAY. I really hope I don’t get charged for this. Overall it’s a wonderful hotel, great location, excellent rooms and amenities. But this time around my personal experience wasn’t the greatest.

8

Mingen

10 de set. de 2025

·

A estadia foi de 9 noites

Room is recently renovated, but quality is so so. Room is small compare with other hotels nearby. Staff is not trained very well, they will knock your door in the morning asking for Laundry or return it, despite the “DO NOT disturb” signal. Swimming poor only open 7am-7pm, sometimes the access card system doesn’t work and you have to wait for the person to open and they usually come late. Breakfast is decent.

Room is recently renovated, but quality is so so. Room is small compare with other hotels nearby. Staff is not trained very well, they will knock your door in the morning asking for Laundry or return it, despite the “DO NOT disturb” signal. Swimming poor only open 7am-7pm, sometimes the access card system doesn’t work and you have to wait for the person to open and they usually come late. Breakfast is decent.

10

Emma

13 de mar. de 2024

·

Awesome hotel, the staff was very friendly and attentive to our needs. The cleaning staff was very service focused and pleasant. The rooms are super spacious and clean. The neighborhood has plenty of great eateries.

Awesome hotel, the staff was very friendly and attentive to our needs. The cleaning staff was very service focused and pleasant. The rooms are super spacious and clean. The neighborhood has plenty of great eateries.

2

Jenny

17 de mar. de 2023

·

A estadia foi de 2 noites

Staff was rude, not helpful. They treat customers like their treating criminals!!! Almost malr you feel ypu will check out and mot pay!

Staff was rude, not helpful. They treat customers like their treating criminals!!! Almost malr you feel ypu will check out and mot pay!

10

Jonathan

14 de jul. de 2023

·

A estadia foi de 1 noite

Excellent service, great rooms and location. Front desk staff and bar staff were amazing. Manager was super accommodating and helpful, thank you Miguel & Kevin at Cielo Bar and Jose and Josue the manager.

Excellent service, great rooms and location. Front desk staff and bar staff were amazing. Manager was super accommodating and helpful, thank you Miguel & Kevin at Cielo Bar and Jose and Josue the manager.

2

Joseph

1 de mai. de 2024

·

A estadia foi de 1 noite

DO NOT TRUST ANYONE AT THE HYATT IN GUATEMALA CITY The front desk staff here is either incompetent or untrustworthy, or both, which in our case put us in a situation where we feared for our lives. 1. Upon our arrival, they tried to overcharge us for an 8-minute drive from the airport rather than the previously agreed amount (in writing) that was barely a tenth of what they now wanted. 2. They arranged a car and driver for us to Lake Atitlan (at double the price our local friends usually pay), but when the driver arrived, he admitted he had never actually driven to San Marcos. After a couple hours, about half way through the trip, he also admitted that due to his old age, he had trouble seeing at night — which was evident. We were so concerned that we’d die on the dark, windy roads that I asked him to pull over so I could drive the rest of the way. He was grateful. To conclude, we expected that a hotel at the calibre of an international chain like the Hyatt, would be able to arrange safe, reliable, and reasonably priced transport considering we made the request 3 weeks in advance via phone and email. What we got, instead, was a dangerous and overpriced misadventure that we’ll hopefully laugh at, one day. I would not recommend this hotel, and I will not stay here again.

DO NOT TRUST ANYONE AT THE HYATT IN GUATEMALA CITY The front desk staff here is either incompetent or untrustworthy, or both, which in our case put us in a situation where we feared for our lives. 1. Upon our arrival, they tried to overcharge us for an 8-minute drive from the airport rather than the previously agreed amount (in writing) that was barely a tenth of what they now wanted. 2. They arranged a car and driver for us to Lake Atitlan (at double the price our local friends usually pay), but when the driver arrived, he admitted he had never actually driven to San Marcos. After a couple hours, about half way through the trip, he also admitted that due to his old age, he had trouble seeing at night — which was evident. We were so concerned that we’d die on the dark, windy roads that I asked him to pull over so I could drive the rest of the way. He was grateful. To conclude, we expected that a hotel at the calibre of an international chain like the Hyatt, would be able to arrange safe, reliable, and reasonably priced transport considering we made the request 3 weeks in advance via phone and email. What we got, instead, was a dangerous and overpriced misadventure that we’ll hopefully laugh at, one day. I would not recommend this hotel, and I will not stay here again.

10

Patrick

22 de jan. de 2025

·

A estadia foi de 4 noites

All the staff went above and beyond for my family. This was the best customer service I've ever received from any hotel. 10 out of 10 recommend!

All the staff went above and beyond for my family. This was the best customer service I've ever received from any hotel. 10 out of 10 recommend!

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Localizado na Zona 10, segura e agradável para pedestres, perto de muitos restaurantes e lojas, e a uma curta distância de carro do aeroporto. O trânsito pode ser intenso e não está no centro histórico.

Avaliações dos hóspedes relacionadas

10

Raul

11 de jun. de 2025

·

A estadia foi de 2 noites

Beautiful and modern hotel in Guatemala City's best area

Beautiful and modern hotel in Guatemala City's best area

8

Scott

30 de dez. de 2024

·

A estadia foi de 1 noite

Convenient hotel for a comfortable stay in a safe and walkable part of Guatemala City. The area lacks the charm and interest of the historic centre but nearby museums such as Popol Voh are a short taxi away.

Convenient hotel for a comfortable stay in a safe and walkable part of Guatemala City. The area lacks the charm and interest of the historic centre but nearby museums such as Popol Voh are a short taxi away.

10

Rebecca

12 de jul. de 2024

·

A estadia foi de 3 noites

I have stayed here 3 times already and will prob continue staying here. Love the location!

I have stayed here 3 times already and will prob continue staying here. Love the location!

10

Maya

3 de ago. de 2024

·

A estadia foi de 1 noite

Avons passé 3 nuits au Hyatt Centric Guatemala (une à l’arrivée au Guatemala et 2 autres à la fin de nos vacances). Hôtel localisé proche de l’aéroport. Parking pratique et gratuit. Confort de la chambre et de la literie au top. Plusieurs restaurants localisés aux alentours de l’hôtel. Avons beaucoup apprécié notre séjour.

Avons passé 3 nuits au Hyatt Centric Guatemala (une à l’arrivée au Guatemala et 2 autres à la fin de nos vacances). Hôtel localisé proche de l’aéroport. Parking pratique et gratuit. Confort de la chambre et de la literie au top. Plusieurs restaurants localisés aux alentours de l’hôtel. Avons beaucoup apprécié notre séjour.

10

Todd

15 de ago. de 2024

·

A estadia foi de 1 noite

Modern yet cozy in the heart of the Zona Viva. Great amenities and service!

Modern yet cozy in the heart of the Zona Viva. Great amenities and service!

10

David

12 de ago. de 2025

·

A estadia foi de 1 noite

esta ubicado en una excelente zona en ciudad de Guatemala, muy cerca del aeropuerto y hay varios restaurantes y centros comerciales muy cerca, se puede caminar y es una zona muy segura

esta ubicado en una excelente zona en ciudad de Guatemala, muy cerca del aeropuerto y hay varios restaurantes y centros comerciales muy cerca, se puede caminar y es una zona muy segura

10

Carlos

8 de ago. de 2025

·

A estadia foi de 1 noite

We got an uber directly from the airport and stayed at the Hyatt in zona 10 specifically because I had read it was safe. The area was great and there were many dining options. We enjoyed the rooftop bar and infinity swimming pool. The staff was amazing!

We got an uber directly from the airport and stayed at the Hyatt in zona 10 specifically because I had read it was safe. The area was great and there were many dining options. We enjoyed the rooftop bar and infinity swimming pool. The staff was amazing!

10

Robert

28 de nov. de 2025

·

A estadia foi de 2 noites

The hotel is located in the heart of zone 10 several restaurants are less than 5 minutes walk. A shopping center called Fontabella is one block away. Traffic is complex. The restaurant is good. We spent thanksgiving and dinner was super. We definitely recommend the hotel.

The hotel is located in the heart of zone 10 several restaurants are less than 5 minutes walk. A shopping center called Fontabella is one block away. Traffic is complex. The restaurant is good. We spent thanksgiving and dinner was super. We definitely recommend the hotel.

10

Faith

30 de ago. de 2025

·

A estadia foi de 4 noites

Very nice hotel that's close to the airport. Rudy was very helpful with recommendations and showed great hospitality to me and my husband. Great restaurants within walking distance

Very nice hotel that's close to the airport. Rudy was very helpful with recommendations and showed great hospitality to me and my husband. Great restaurants within walking distance

10

carlos

29 de jan. de 2023

·

A estadia foi de 2 noites

Great location

Great location

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O café da manhã é amplamente elogiado pela qualidade e variedade, e muitos gostaram dos restaurantes no local e do bar na cobertura. Alguns hóspedes relataram serviço lento ou comida sem brilho.

Avaliações dos hóspedes relacionadas

10

Alberto

29 de jul. de 2024

·

A estadia foi de 3 noites

Excelente trato del personal, la comida es riquísima, la alberca en el rooftop con las mejores vistas de la ciudad

Excelente trato del personal, la comida es riquísima, la alberca en el rooftop con las mejores vistas de la ciudad

10

Y.

25 de ago. de 2024

·

A estadia foi de 3 noites

Lovely hotel with heated rooftop pool, attentive staff and remarkable breakfast.

Lovely hotel with heated rooftop pool, attentive staff and remarkable breakfast.

8

Karla

27 de jul. de 2024

·

A estadia foi de 1 noite

La comida del restaurante no es buena

La comida del restaurante no es buena

10

FRANCISCO

4 de dez. de 2024

·

A estadia foi de 1 noite

Solo el servicio del restaurante fue lento en preparación de la comida omeletes y panqueques

Solo el servicio del restaurante fue lento en preparación de la comida omeletes y panqueques

10

Juan

24 de jan. de 2024

·

A estadia foi de 3 noites

Great location and the premises are well maintained. The service was also really good and the food remarkable.

Great location and the premises are well maintained. The service was also really good and the food remarkable.

10

Joy

8 de fev. de 2024

·

A estadia foi de 3 noites

The Hyatt Centric is well positioned for shops and restaurants. Staff are extremely helpful, friendly and attentive. Breakfast was amazing with a wide variety of Guatemalan choices along with European. The roof top bar has a great vibe and the swimming pool on the roof is a must. From the doormen on first entry to checkout, the staff are amazing.

The Hyatt Centric is well positioned for shops and restaurants. Staff are extremely helpful, friendly and attentive. Breakfast was amazing with a wide variety of Guatemalan choices along with European. The roof top bar has a great vibe and the swimming pool on the roof is a must. From the doormen on first entry to checkout, the staff are amazing.

10

Lina

25 de jul. de 2024

·

A estadia foi de 7 noites

The room was spacious, comfortable And very clean the breakfast buffet had many options, including keto and gluten-free! The lunch and dinner menu delicious appetizers, main courses and desserts! the staff starting from the valet reception, cleaning crew, hostesses and waiters and in room, service staff were polite and very helpful! I would like to give a special shout out to Rudy who met us when we first arrived took us upstairs to the reception area offered and prepared us a cultural beverage took us up to our room with our luggage and anytime we would see him in the hotel He would continuously offer help and information about hotel amenities, and the surroundings. Also a shout out to Receptionist Kimberly and Frinne Very helpful, polite, and always had a smile on their face. I would definitely recommend this hotel!

The room was spacious, comfortable And very clean the breakfast buffet had many options, including keto and gluten-free! The lunch and dinner menu delicious appetizers, main courses and desserts! the staff starting from the valet reception, cleaning crew, hostesses and waiters and in room, service staff were polite and very helpful! I would like to give a special shout out to Rudy who met us when we first arrived took us upstairs to the reception area offered and prepared us a cultural beverage took us up to our room with our luggage and anytime we would see him in the hotel He would continuously offer help and information about hotel amenities, and the surroundings. Also a shout out to Receptionist Kimberly and Frinne Very helpful, polite, and always had a smile on their face. I would definitely recommend this hotel!

10

Lizette

2 de mai. de 2025

·

A estadia foi de 1 noite

Absolutely beautiful. The pool area is amazing. The breakfast buffet is perfect. The beds are super comfortable. Loved this place.

Absolutely beautiful. The pool area is amazing. The breakfast buffet is perfect. The beds are super comfortable. Loved this place.

10

Diego

4 de dez. de 2023

·

A estadia foi de 1 noite

One of the best hotels I’ve ever been and the food is 10/10 rooftop pool and pizza and taco bar is really cool. Perfect location stay here

One of the best hotels I’ve ever been and the food is 10/10 rooftop pool and pizza and taco bar is really cool. Perfect location stay here

10

Sofia

15 de set. de 2025

·

A estadia foi de 1 noite

It is always good to stay there, great service and food

It is always good to stay there, great service and food

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

8

Paulo

2 de mar. de 2026

·

A estadia foi de 2 noites

A estadia correu bem, mas claramente este Hyatt está mais proximo de 4 estrelas, quer em termos de instalações, quer de serviço. Não compensa o valor extra que se paga por hoteis de 4 estrelas na mesma zona

A estadia correu bem, mas claramente este Hyatt está mais proximo de 4 estrelas, quer em termos de instalações, quer de serviço. Não compensa o valor extra que se paga por hoteis de 4 estrelas na mesma zona

10

Andre

21 de abr. de 2025

·

A estadia foi de 1 noite

Hotel bem bonito e bem localizado.

Hotel bem bonito e bem localizado.

6

Pablo

há 2 semanas

·

A estadia foi de 1 noite

El costo beneficio es elevado, lo mejor que tiene el hotel es su ubicacion. Lo que no me gusto para nada fue sus baños poca privacidad y regaderas con poca presión.

El costo beneficio es elevado, lo mejor que tiene el hotel es su ubicacion. Lo que no me gusto para nada fue sus baños poca privacidad y regaderas con poca presión.

10

nicola

há 2 semanas

·

A estadia foi de 4 noites

Ci tornerò. Lo consiglio. Pulito e comodo.

Ci tornerò. Lo consiglio. Pulito e comodo.

10

young jo

há 2 semanas

·

A estadia foi de 3 noites

Good service and nice location

Good service and nice location

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 15:00 a 00:00

Antes das 13:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

novembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
1	2	3	4	5	6	7 $205
8 $311	9 $308	10 $521	11 $470	12	13 $374	14 $248
15 $172	16 $286	17 $386	18 $463	19 $305	20 $204	21 $203
22 $172	23 $235	24 $303	25 $301	26 $295	27 $204	28 $204
29 $172	30 $253

dezembro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

Este alojamento disponibiliza transporte a partir do aeroporto. Forneça ao alojamento informações sobre a sua chegada antes de viajar, através dos dados de contacto que poderá encontrar na sua confirmação de reserva. Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.

O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.

Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
Este alojamento aceita cartões de crédito; não se aceita numerário
É possível efetuar transações sem numerário
O alojamento dispõe dos seguintes elementos de segurança: detetor de monóxido de carbono, extintor, detetor de fumo, sistema de segurança, kit de primeiros socorros e grades de segurança nas janelas.
Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.

É prática da Hyatt entrar em qualquer quarto ocupado, pelo menos, uma vez a cada 24 horas, mesmo que o cliente tenha solicitado privacidade. Antes de entrar em quartos ocupados, o estabelecimento procura avisar os clientes registados com antecedência.

Apenas é permitido o acesso aos quartos a clientes registados.
Disponibilização de opções de pagamento sem numerário em todas as transações e acesso aos quartos através de dispositivo móvel.

Tarifa de pequeno-almoço buffet: 21.32 USD por pessoa (valor aproximado)
Taxa de transporte de/para o aeroporto: 16.25 USD por veículo (ocupação máxima de 3 pessoas)
Estadia de animais de estimação: 122 USD por animal, por estadia
Os animais de serviço estão isentos de taxas

A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.