The Windsor Hotel by Hoco Hotels Collection

Staff was very friendly and helpful. Continental breakfast was fine with a variety of bread and pastry. Overall, the hotel is clean and has an old-time classic feel to it. The room was occasionally noisy as you can hear footsteps from the adjoining room. The room door was very tight to the frame and made a loud cracking noise each time it was opened. The room was very clean and air conditioned, although the bathroom was very cramped.

We were so disappointed with booking this hotel that we actually decided to leave without even staying there, even though we lost the deposit on the room. The main issue was parking. In the promotion it claims to have free parking, but upon arrival we found it was 5 blocks away. Major issue when you have mobility limitations. Plus, the staff could care less about our concern over this. In addition, the hotel was rundown and the room smelled musty.

The renewed Windsor Hotel is a gem in the heart of Stratford. Walking distance to the Avon, to restaurants and shops, yummy continental breakfast included in the room. The room itself was a night and day experience from the last time i was here in 2018. An excellent rebirth of a longstanding hotel in the city.

Good, restaurant not yet working, builing older so heat from central unit in livingroom.. a bit noisey

The staff was very professional and friendly