Went to check in only to be told that they overbooked the hotel and they were making arrangements to have me sent to another hotel across town. My stay was for two nights and after checking into the other hotel, I was told I had to check out after one night. After having to cancel reservations because I couldn’t leave the hotel to ensure that they would secure my second night and didn’t want to leave all my belongings in the room in case they weren’t able to do it over an hour on the phone and they finally were able to secure the second night I would absolutely not recommend staying at this hotel. They can’t guarantee your reserved room. I received an email from the hotel the day before my check-in to confirm they had my reservation. Unfortunately, this is becoming more common practice as hotels are over booking just like Airlines I will never stay at this hotel or its chains.
Went to check in only to be told that they overbooked the hotel and they were making arrangements to have me sent to another hotel across town. My stay was for two nights and after checking into the other hotel, I was told I had to check out after one night. After having to cancel reservations because I couldn’t leave the hotel to ensure that they would secure my second night and didn’t want to leave all my belongings in the room in case they weren’t able to do it over an hour on the phone and they finally were able to secure the second night I would absolutely not recommend staying at this hotel. They can’t guarantee your reserved room. I received an email from the hotel the day before my check-in to confirm they had my reservation. Unfortunately, this is becoming more common practice as hotels are over booking just like Airlines I will never stay at this hotel or its chains.