Home2 Suites by Hilton Charlottesville Downtown

Chambre spacieuse, bien agencée, très propre et bien équipée Le personnel est agréable La piscine est un vrai plus

Chambre immense mais un peu vide avec peu de décoration d'où une ambiance un peu froide. Literie très bien salle de bain très bien. Personnel très aimable. Petit déjeuner avec un choix limité mais suffisant. A deux minutes à pieds du centre historique.

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We were knowingly given a room without TV connectivity and with an extremely loud AC unit. When we notified management, they said that they would call us to address our issues when they were finished checking in several other people. After thirty minutes, we gave up and went downstairs (management didn't answer the phone). Management told us that they knew that the room they assigned us didn't have TV connectivity and also knew about the extremely loud AC unit, but there was nothing they could do about it because they had already assigned all of the rooms that had TV connectivity. They assigned us this room because we booked it through Hotels.com instead of through Home2Suites/Hilton.