Chateau Chaumont
From
766 USD
a notte
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From
766 USD
a notte
Informazioni su questa struttura
HeadLine : Near Silver Queen Gondola
Location : With a stay at Chateau Chaumont & Dumont Condominiums by Frias in Aspen (Downtown Aspen), you ll be a 1-minute drive from Aspen Mountain and 10 minutes from Aspen Highlands. This ski aparthotel is 4 mi (6.5 km) from Buttermilk Mountain and 7 mi (11.3 km) from Snowmass Mountain.
Rooms : Treat yourself to a stay in one of the 10 individually decorated guestrooms, featuring fireplaces and flat-screen televisions. Kitchens are outfitted with full-sized refrigerators/freezers, ovens, and stovetops. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include separate sitting areas and microwaves, and housekeeping is provided daily.
CheckIn Instructions : Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Special Instructions : This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 5:00 PM. The check-in location differs from the property location. Check-in location: [Frias Properties: 730 E. Durant Ave, Aspen CO 81611 970-920-2000]. Prior to arrival, guests must complete online registration with the property via a secure link. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 5 days before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Property Registration Number: 069088, 068192, 069716, 068362, 069196, 070060, 068566, 070190, 069648, 069236
Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.
Navetta da/Per aeroporto
Servizio babysitter e asilo nido
Internet alta velocità
Concierge
Cassetta di sicurezza
Noleggio biciclette
Posizione
730 E Durant Ave, Centro di Aspen, Aspen, Colorado, Stati Uniti d'America
Opzioni camera
Deluxe Condo, 2 Bedrooms, Hot Tub (Chateau Chaumont 5)
Standard Condo, 3 Bedrooms, Fireplace (Chateau Dumont 14)
Standard Condo, 2 Bedrooms, Fireplace (Chateau Dumont 15)
Standard Condo, 2 Bedrooms, Fireplace (Chateau Dumont 2)
Deluxe Condo, 2 Bedrooms, Hot Tub (Chateau Chaumont 19)
Deluxe Condo, 2 Bedrooms, Fireplace (Chateau Dumont 9)
Deluxe Condo, 2 Bedrooms, Hot Tub (Chateau Chaumont 8)
Deluxe Condo, 2 Bedrooms, Fireplace (Chateau Dumont 11)
Deluxe Condo, 2 Bedrooms, Hot Tub (Chateau Chaumont 9)
Standard Condo, 2 Bedrooms, Fireplace (Chateau Dumont 10)
Recensioni degli ospiti su Chateau Chaumont
9
Ottimo
Sulla base di 8 recensioni verificate
Servizi
9
Pulizia
8.7
Camere
9.3
Servizio
9
Posizione
9
Ristorazione
9
2
Jeff
16 feb 2022
·
Soggiorno di 4 notti
My stay at Chateau Dumont was the worst service I have ever experienced in Aspen. They did not give us a key to our condo until 3 hours after our check in time, so our family of seven was stuck waiting outside the condo for 3 hours for someone to bring us a key. The listing says it comes with a parking pass, but there are only 4 spots available for the 12 or so Dumont condos, so you will have to find your own parking around town as the 4 spots were taken by cars that never moved during our 4 night stay. The concierge delivered our lift tickets to the wrong location and just blamed another company. We requested a cleaning service for the 3rd day of our stay, but they never showed up and STILL charged us a service fee for the cleaning then we never received a refund for this service fee. I understand things will get mixed up, but I think the important thing is how the management handles the mix ups. In this case, their response was terrible. Each time we called, the person we spoke with blamed the problem on someone else. The manager promised us a refund of one night, but then he never processed the refund until several weeks after our stay and only after I called them to remind them of the promised refund several times. One employee told us this is way Frias mgmt handles customer issues, and he wanted to quit his job. Bottom line, I will never stay at any Frias property again, and I cannot emphasize enough how terrible and disrespectful Frias' service team was to us.
My stay at Chateau Dumont was the worst service I have ever experienced in Aspen. They did not give us a key to our condo until 3 hours after our check in time, so our family of seven was stuck waiting outside the condo for 3 hours for someone to bring us a key. The listing says it comes with a parking pass, but there are only 4 spots available for the 12 or so Dumont condos, so you will have to find your own parking around town as the 4 spots were taken by cars that never moved during our 4 night stay. The concierge delivered our lift tickets to the wrong location and just blamed another company. We requested a cleaning service for the 3rd day of our stay, but they never showed up and STILL charged us a service fee for the cleaning then we never received a refund for this service fee. I understand things will get mixed up, but I think the important thing is how the management handles the mix ups. In this case, their response was terrible. Each time we called, the person we spoke with blamed the problem on someone else. The manager promised us a refund of one night, but then he never processed the refund until several weeks after our stay and only after I called them to remind them of the promised refund several times. One employee told us this is way Frias mgmt handles customer issues, and he wanted to quit his job. Bottom line, I will never stay at any Frias property again, and I cannot emphasize enough how terrible and disrespectful Frias' service team was to us.
Politiche della struttura
Check-in
Check-out
Check-in dalle 16:00
Prima delle 10:00
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