The Row Hotel; BW Signature Collection
165 USD
a notte
Media per settembre
Seleziona le date per controllare prezzi e disponibilità
165 USD
a notte
Media per settembre
Prezzi medi mensili
Presso The Row Hotel; BW Signature Collection, il prezzo per notte è in media di 122 USD nel mese più economico (dicembre) e di 210 USD nel mese più caro (giugno), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| gennaio | 138 USD |
| febbraio | 203 USD |
| marzo | 198 USD |
| aprile | 147 USD |
| maggio | 177 USD |
| giugno | 210 USD |
| luglio | 189 USD |
| agosto | 164 USD |
| settembre | 165 USD |
| ottobre | 185 USD |
| novembre | 148 USD |
| dicembre | 122 USD |
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F
M
A
M
G
L
A
set · 165 USD
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Prezzo più alto: giugno (circa 210 USD)
Prezzo più basso: dicembre (circa 122 USD)
Informazioni su questa struttura
Avrai a disposizione molti servizi ricreativi, tra cui una palestra aperta giorno e notte, nonché un distributore automatico.
Servizi
Avrai a disposizione molti servizi ricreativi, tra cui una palestra aperta giorno e notte, nonché un distributore automatico.
Servizi per le aziende
Potrai usufruire di check-in veloce, check-out veloce e una reception aperta 24 ore su 24. Il un parcheggio gratuito è disponibile in loco.
Camere
Rilassati in una delle 55 camere della struttura, complete di aria condizionata e Smart TV. Grazie ad un comodo letto con materasso memory foam dormirai sonni tranquilli. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via cavo è l'ideale per concedersi un po' di svago. Il bagno in camera dispone di vasca o doccia, set di cortesia gratuiti e asciugacapelli.
Posizione
The Row Hotel, BW Signature Collection, una struttura in una zona commerciale a San José, gode di una posizione invidiabile, soprattutto se vuoi muoverti a piedi. Si trova infatti vicinissimo a San Jose - Silicon Valley e a circa 13 minuti di cammino da Santana Row Shopping Center (centro commerciale). Questo hotel si trova a 4,2 km da SAP Center at San Jose e 15,6 km da California's Great America.
Nelle vicinanze
San Jose - Silicon Valley(0.1 miglia)
O'Connor Hospital(0.4 miglia)
Westfield Valley Fair Shopping Mall(0.6 miglia)
Santana Row Shopping Center (centro commerciale)(0.7 miglia)
San José Municipal Rose Garden(0.9 miglia)
Santa Clara Valley Medical Center(1 miglia)
Winchester Mystery House(1.1 miglia)
Rosicrucian Egyptian Museum(1.2 miglia)
Santa Clara University(2.1 miglia)
SAP Center at San Jose(2.3 miglia)
Discovery Meadow(2.4 miglia)
Missione Santa Clara de Asis(2.6 miglia)
Children's Discovery Museum(2.6 miglia)
San Jose Center for the Performing Arts (teatro)(2.7 miglia)
San Jose McEnery Convention Center(2.7 miglia)
Aeroporto Internazionale di San José (SJC)(6.5 miglia)
San Carlos, CA (SQL)(27.2 miglia)
Watsonville, CA (WVI-Watsonville Municipal)(42.2 miglia)
Aeroporto Internazionale di Oakland (OAK)(37.1 miglia)
Parcheggio
Camere non fumatori
Business center
Servizio di pulizia
Deposito bagagli
Zona fumatori
Posizione
2404 Stevens Creek Blvd, San José, California, Stati Uniti d'America
San Jose - Silicon Valley (0.1 miglia)
O'Connor Hospital (0.4 miglia)
Westfield Valley Fair Shopping Mall (0.6 miglia)
Santana Row Shopping Center (centro commerciale) (0.7 miglia)
San José Municipal Rose Garden (0.9 miglia)
Santa Clara Valley Medical Center (1 miglia)
Opzioni camera
6
Camera Deluxe, 2 letti queen, non fumatori, idromassaggio
Dettagli della camera
2 Letti Matrimoniali
Posti letto: 4
250 ft²
Aria condizionataRiscaldamentoWi-Fi (gratuito)
4
Camera Standard, 1 letto king, accessibile ai disabili, non fumatori
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
210 ft²
Aria condizionataRiscaldamentoWi-Fi (gratuito)
6
Camera Standard, 1 letto king, non fumatori
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
210 ft²
Aria condizionataRiscaldamentoWi-Fi (gratuito)
4
Camera Standard, 1 letto queen, accessibile ai disabili, non fumatori
Dettagli della camera
1 Letto Matrimoniale
Posti letto: 2
210 ft²
Aria condizionataRiscaldamentoWi-Fi (gratuito)
6
Suite, 1 letto king, non fumatori (Dining Table;Living Room)
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
210 ft²
Aria condizionataRiscaldamentoWi-Fi (gratuito)
6
Camera Standard, 2 letti queen, non fumatori
Dettagli della camera
2 Letti Matrimoniali
Posti letto: 4
210 ft²
Aria condizionataRiscaldamentoWi-Fi (gratuito)
6
Camera Deluxe, 1 letto king, non fumatori, idromassaggio
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
250 ft²
Aria condizionataRiscaldamentoWi-Fi (gratuito)
Recensioni degli ospiti
7.8
Buono
Sulla base di 639 recensioni verificate
Per quale tipo di viaggio viene scelta la struttura?
Lavoro
42%
In coppia
17%
Famiglia
26%
Gruppo
8%
In solitaria
4%
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Nelle recensioni del The Row Hotel; BW Signature Collection, gli ospiti evidenziano frequentemente la comoda accessibilità a Santana Row e alle autostrade, il parcheggio facile, il servizio cordiale e le camere generalmente pulite e moderne, segnalando al contempo una pulizia non sempre impeccabile e occasionali problemi di manutenzione.
Mostra di piùTi è stato utile?
Cosa pensano gli ospiti
Nelle recensioni del The Row Hotel; BW Signature Collection, gli ospiti evidenziano frequentemente la comoda accessibilità a Santana Row e alle autostrade, il parcheggio facile, il servizio cordiale e le camere generalmente pulite e moderne, segnalando al contempo una pulizia non sempre impeccabile e occasionali problemi di manutenzione.
Molti apprezzano il check-in digitale basato su codice, ma numerose recensioni riportano problemi con i chioschi virtuali, tempi di risposta lenti e l'assenza di personale in loco in alcuni momenti. Le camere variano per atmosfera e dimensioni; il rumore del traffico e dei corridoi è comune, diversi letti sono piuttosto rigidi e la disposizione del lavandino all'esterno del bagno non soddisfa tutti. La colazione è gratuita e comoda, anche se l'offerta è semplice e a volte scarseggia. Aspettatevi un soggiorno pratico e conveniente se siete a vostro agio con il check-in virtuale e il potenziale rumore della strada.
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Servizi
Il parcheggio è facile e spesso si percepisce come sicuro, con alcuni spazi ombreggiati o sotterranei; alcuni notano spazi ristretti o un parcheggio poco raccomandabile. La palestra piccola e i pochi servizi extra (ad esempio, pochi carrelli, nessuna macchinetta automatica) rendono le strutture semplici.
Recensioni degli ospiti correlate
10
Suahill
5 apr 2024
·
Soggiorno di 1 notte
Clean and just down street from many shopping and dine in restaurants. Parking lot is a little sketchy but hotel itself is clean and staff is nice
Clean and just down street from many shopping and dine in restaurants. Parking lot is a little sketchy but hotel itself is clean and staff is nice
10
gary
25 giu 2024
·
Soggiorno di 1 notte
Loved the parking below the rooms, in shade. Room had reading lamps on either side of the bed, but no place to plug them in within reach of the cord. Peculiar.
Loved the parking below the rooms, in shade. Room had reading lamps on either side of the bed, but no place to plug them in within reach of the cord. Peculiar.
10
jerry
20 dic 2025
·
Soggiorno di 1 notte
Easy underground parking. Parking felt safe and secure. The rooms are comfortable and clean.
Easy underground parking. Parking felt safe and secure. The rooms are comfortable and clean.
8
Kristin
15 apr 2024
·
Soggiorno di 1 notte
It was a nice stay. Would have been better if there was at least a vending machine available to get water.
It was a nice stay. Would have been better if there was at least a vending machine available to get water.
8
Silvia
7 dic 2024
·
Soggiorno di 1 notte
Easy parking and a quick check-in
Easy parking and a quick check-in
10
Elisa
2 set 2024
·
Soggiorno di 1 notte
Staff nice, clean room, and close to shopping. Parking is tight but over all not bad.
Staff nice, clean room, and close to shopping. Parking is tight but over all not bad.
10
Victoria
24 dic 2025
·
Soggiorno di 2 notti
Parking was easy and secure. Staff was friendly.
Parking was easy and secure. Staff was friendly.
8
Corey
23 mag 2024
·
Soggiorno di 3 notti
I like the proximity to the major freeway interchange of 680 and 17, be able to walk to Valley Fair Mall/Santana Row if I chose to (and I did), and being across the street from Falafel’s Drive-in (had gone there for years when in college, decades before it was featured on Diners, Drive-ins, and Dives!) The place is clean and modern and fancy. What I didn’t like was that someone took the valet cart and I had to make multiple trips to/from my car on the bottom floor while my room was on the 2nd floor. There is a virtual front desk clerk, someone who is a real person but who is on camera to help check you in. This is the trend and while it was fine overall, I know that it may pose a challenge for those who want the personal touch of interacting with someone on site. There is nothing to look at but a neighbor’s junky yard if you have the rooms facing the rear; the rooms facing the front get street traffic noise, so seeing someone’s yard is best.
I like the proximity to the major freeway interchange of 680 and 17, be able to walk to Valley Fair Mall/Santana Row if I chose to (and I did), and being across the street from Falafel’s Drive-in (had gone there for years when in college, decades before it was featured on Diners, Drive-ins, and Dives!) The place is clean and modern and fancy. What I didn’t like was that someone took the valet cart and I had to make multiple trips to/from my car on the bottom floor while my room was on the 2nd floor. There is a virtual front desk clerk, someone who is a real person but who is on camera to help check you in. This is the trend and while it was fine overall, I know that it may pose a challenge for those who want the personal touch of interacting with someone on site. There is nothing to look at but a neighbor’s junky yard if you have the rooms facing the rear; the rooms facing the front get street traffic noise, so seeing someone’s yard is best.
8
Melinda
21 nov 2025
·
Soggiorno di 3 notti
The free breakfast and the free parking.
The free breakfast and the free parking.
8
Teresa
26 mag 2024
·
Soggiorno di 2 notti
Located on a busy street has underground parking The room was adequate the bathroom left a bit to be was unsteady The bathtub has jets and is very relaxing but you have to Be out of the tub to turn it on and off Which can be difficult Need more luggage carts Nice ceiling fan and lights Reasonable continental breakfast
Located on a busy street has underground parking The room was adequate the bathroom left a bit to be was unsteady The bathtub has jets and is very relaxing but you have to Be out of the tub to turn it on and off Which can be difficult Need more luggage carts Nice ceiling fan and lights Reasonable continental breakfast
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Pulizia
Molti ospiti hanno trovato le camere e le aree comuni pulite, mentre altri hanno segnalato aree polverose, asciugamani o tappeti macchiati, odori di muffa o profumo intenso e occasionali vasche sporche. Il servizio di pulizia durante i soggiorni di più notti è stato limitato per alcuni.
Recensioni degli ospiti correlate
6
Alexander
3 apr 2025
·
Soggiorno di 1 notte
We had a very fun stay in the area besides the hotel. It was nice as a point of access to all of the places we wanted to go, but the hotel was grungy and the rooms seemed to be in a state of disrepair, besides the lobby and public areas. The lack of on-site staff (besides cleaners) did not give us much faith that anybody checks the rooms regularly to oversee the guest experience. Mysterious substances on the walls of the bathroom seemed to confirm our fears that the rooms are given no more than a surface cleaning and a change of sheets before it's on to the next.
We had a very fun stay in the area besides the hotel. It was nice as a point of access to all of the places we wanted to go, but the hotel was grungy and the rooms seemed to be in a state of disrepair, besides the lobby and public areas. The lack of on-site staff (besides cleaners) did not give us much faith that anybody checks the rooms regularly to oversee the guest experience. Mysterious substances on the walls of the bathroom seemed to confirm our fears that the rooms are given no more than a surface cleaning and a change of sheets before it's on to the next.
10
Theresa
7 set 2025
·
Soggiorno di 1 notte
Super comfy bed. Clean rooms.
Super comfy bed. Clean rooms.
8
Pezhman
5 nov 2025
·
Soggiorno di 4 notti
Overall the hotel is nice. The towels and the room can benefit from better cleaning, however. Under the beds were very dusty with items from the previous guests! Some towels had spots and stains on them. The breakfast area is nice. Staff are helpful.
Overall the hotel is nice. The towels and the room can benefit from better cleaning, however. Under the beds were very dusty with items from the previous guests! Some towels had spots and stains on them. The breakfast area is nice. Staff are helpful.
6
Yan
8 mar 2025
·
Soggiorno di 5 notti
This is a standard three star hotel and they don't do room cleaning until you check out. During my stay for the 4 days, only one time they cleaned the room because the first day I checked in, the next morning I checked out and extended my stay for the rest 3days. I booked only one night for the first day. So when by the time I extended my stay, they cleaned it. Even after the second day I stayed there and asked for room service, they didn't do it. Please bear in mind that you really need to bear a used room for the rest days of time staying.
This is a standard three star hotel and they don't do room cleaning until you check out. During my stay for the 4 days, only one time they cleaned the room because the first day I checked in, the next morning I checked out and extended my stay for the rest 3days. I booked only one night for the first day. So when by the time I extended my stay, they cleaned it. Even after the second day I stayed there and asked for room service, they didn't do it. Please bear in mind that you really need to bear a used room for the rest days of time staying.
6
Christina
27 lug 2025
·
Soggiorno di 1 notte
Look, the property is in a prime location but the cleanliness was not it. Check-in was great & easy as the person was remote. Same for check-out. When I arrived to the room instantly noticed the dirty carpet, outdated appliances, DIRTY restroom. I was very skeptical about even using their sheets & towels. Unfortunately I arrived late, around 9:30pm & I had no energy to complain as I had to be up early the next day. The complementary breakfast was ok though. I wouldn’t stay here again but I hope this helps!
Look, the property is in a prime location but the cleanliness was not it. Check-in was great & easy as the person was remote. Same for check-out. When I arrived to the room instantly noticed the dirty carpet, outdated appliances, DIRTY restroom. I was very skeptical about even using their sheets & towels. Unfortunately I arrived late, around 9:30pm & I had no energy to complain as I had to be up early the next day. The complementary breakfast was ok though. I wouldn’t stay here again but I hope this helps!
10
Michael
14 dic 2025
·
Soggiorno di 1 notte
Check-in and checkout were incredibly easy. The room was very comfortable, spotless, and quiet. The breakfast was very good. We recommend this hotel!
Check-in and checkout were incredibly easy. The room was very comfortable, spotless, and quiet. The breakfast was very good. We recommend this hotel!
10
Anna Liza
31 mag 2025
·
Soggiorno di 1 notte
The hotel is clean and so is our room. The staff that was working that morning was friendly and accommodating.
The hotel is clean and so is our room. The staff that was working that morning was friendly and accommodating.
6
Barrington
22 ago 2024
·
Soggiorno di 1 notte
Pee stain in the middle of the room and a bit of a musty smell . Overall decent but expected a bit more . Friendly staff , good free breakfast
Pee stain in the middle of the room and a bit of a musty smell . Overall decent but expected a bit more . Friendly staff , good free breakfast
6
Maureen
27 lug 2025
·
Soggiorno di 3 notti
The tub is dirty, the shower is hard to control the temp. Over all the room and facility are tidy.
The tub is dirty, the shower is hard to control the temp. Over all the room and facility are tidy.
6
Lucille
24 lug 2025
·
Soggiorno di 1 notte
It was very weird that they had a virtual front desk and no actual person to check me in. Hotel is a bit outdated, strong perfumed smell throughout the halls. Jetted tub was older and kinda dingy, but a very large tub biggest I’ve seen. Rooms are not sound proof you can hear outside the door and I could hear someone’s shower as I walked the hallway. With a little more TLC this place could be a bit better.
It was very weird that they had a virtual front desk and no actual person to check me in. Hotel is a bit outdated, strong perfumed smell throughout the halls. Jetted tub was older and kinda dingy, but a very large tub biggest I’ve seen. Rooms are not sound proof you can hear outside the door and I could hear someone’s shower as I walked the hallway. With a little more TLC this place could be a bit better.
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Camere
Camere dall'aspetto moderno, alcune spaziose, ma il rumore del traffico e dei corridoi è frequente, diversi letti sono molto rigidi e la disposizione del lavandino all'esterno del bagno non soddisfa tutti.
Recensioni degli ospiti correlate
8
Stephanie
26 ott 2024
·
Soggiorno di 1 notte
The service, location, and overall appeal of the hotel was great. The only downsides were: 1. The bed was like sleeping on a box spring 2. Our room connected to the breakfast area so we could hear everyone. Including the staff restocking with heels on. 3. When people were in the hallway we felt like they were in our room talking. Luckily it didn’t happen too often. 4. We were hearing load thumps that would rattle the room.
The service, location, and overall appeal of the hotel was great. The only downsides were: 1. The bed was like sleeping on a box spring 2. Our room connected to the breakfast area so we could hear everyone. Including the staff restocking with heels on. 3. When people were in the hallway we felt like they were in our room talking. Luckily it didn’t happen too often. 4. We were hearing load thumps that would rattle the room.
8
Brandon
31 ott 2025
·
Soggiorno di 1 notte
Room was clean and had a boutique like feel. Staff was friendly, everything was digital, no room keys, etc. just a code. I enjoyed it. Check in was easy and quick. The room was nice, but the bed took up most of the actual room - the bathroom was mostly empty space - oversized with just a shower and toilet with sink outside bathroom placed in-between the entryway and the bed area of the room… May have been a converted ADA bathroom. Other than that, it was a nice hotel with very, very friendly and knowledgeable staff. We had a great experience and great day! Definitely recommend if you’re going to the mall nearby or the Winchester mystery house!
Room was clean and had a boutique like feel. Staff was friendly, everything was digital, no room keys, etc. just a code. I enjoyed it. Check in was easy and quick. The room was nice, but the bed took up most of the actual room - the bathroom was mostly empty space - oversized with just a shower and toilet with sink outside bathroom placed in-between the entryway and the bed area of the room… May have been a converted ADA bathroom. Other than that, it was a nice hotel with very, very friendly and knowledgeable staff. We had a great experience and great day! Definitely recommend if you’re going to the mall nearby or the Winchester mystery house!
6
XIAOWEI
25 apr 2025
·
Soggiorno di 4 notti
It’s too noisy.
It’s too noisy.
10
Wendy
10 ago 2024
·
Soggiorno di 1 notte
Unique reception desk setup with the kiosk and virtual assistant. Property is well kept, room was clean. Rooms on San Carlos Street are subject to some traffic noise.
Unique reception desk setup with the kiosk and virtual assistant. Property is well kept, room was clean. Rooms on San Carlos Street are subject to some traffic noise.
4
Paul
4 dic 2025
·
Soggiorno di 1 notte
The room was noisy with constant traffic noise until late at night. The bed was uncomfortable and the room was sparely furnished.
The room was noisy with constant traffic noise until late at night. The bed was uncomfortable and the room was sparely furnished.
8
Varick
21 apr 2024
·
Soggiorno di 2 notti
Bed was extra firm. Would have liked a little more give.
Bed was extra firm. Would have liked a little more give.
6
Sarah
2 apr 2025
·
Soggiorno di 2 notti
very noisy. bed uncomfortable
very noisy. bed uncomfortable
6
Jermane
20 mar 2025
·
Soggiorno di 1 notte
Bathroom is oddly large making room on small size. exhaust fan did not work in bathroom. Our room was on street side and could hear noise all night. My vision is limited so key code access to hotel and room was very inconvenient and difficult to manage.
Bathroom is oddly large making room on small size. exhaust fan did not work in bathroom. Our room was on street side and could hear noise all night. My vision is limited so key code access to hotel and room was very inconvenient and difficult to manage.
6
Melodie
28 apr 2025
·
Soggiorno di 3 notti
Centrally located; easy accessibility to freeways, etc. However, there is a lot of street/traffic noise. If I do stay there again, I prefer NOT to have an ADA room.
Centrally located; easy accessibility to freeways, etc. However, there is a lot of street/traffic noise. If I do stay there again, I prefer NOT to have an ADA room.
8
Miguel IV
10 apr 2025
·
Soggiorno di 1 notte
check in and check out was a breeze. Breakfast was good. The only thing that I found bizarre was the sink is outside of the bathroom, all other aspect of the hotel is good.
check in and check out was a breeze. Breakfast was good. The only thing that I found bizarre was the sink is outside of the bathroom, all other aspect of the hotel is good.
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Servizio
Il personale è spesso descritto come cordiale e disponibile e il check-in digitale può essere rapido. Tuttavia, molte recensioni citano problemi con il chiosco virtuale, ritardi, personale in loco limitato o assente e tempi di risposta lenti alle richieste.
Recensioni degli ospiti correlate
2
Lance
15 mar 2024
·
Soggiorno di 1 notte
It was very unsafe and scary to not have a front desk attendant available for check in. We had to wait a long time in an unsafe part of town at night.
It was very unsafe and scary to not have a front desk attendant available for check in. We had to wait a long time in an unsafe part of town at night.
4
Eliza
13 mag 2025
·
Soggiorno di 1 notte
I requested a late check out via the text messaging service that they had and didn’t get a response. There was no one to ask at the front desk for it.
I requested a late check out via the text messaging service that they had and didn’t get a response. There was no one to ask at the front desk for it.
10
Heather
21 ott 2025
·
Soggiorno di 1 notte
Staff was super helpful. The room was nice to liked having a code to enter the room instead of a key
Staff was super helpful. The room was nice to liked having a code to enter the room instead of a key
6
Anna C
17 lug 2025
·
Soggiorno di 8 notti
Check in is an incredibly strange experience. Most of the time nobody is at the front desk and there is this kiosk with a remote person from a different country on there. It was so creepy to enter an empty lobby and then to hear a disembodied voice say “m’am, hello”. I felt like I was in the movie set of a fake hotel and was spooked out. Then the bathroom had a broken fan that sounded like a construction working drilling with a sledge hammer if you ever wanted to turn the bathroom light on and the thermostat on the wall didn’t connect to the AC so you had to go to the wall unit to turn it on. The room was crazy musty going in because the AC had been off. I switched rooms and it got MUCH better thankfully.
Check in is an incredibly strange experience. Most of the time nobody is at the front desk and there is this kiosk with a remote person from a different country on there. It was so creepy to enter an empty lobby and then to hear a disembodied voice say “m’am, hello”. I felt like I was in the movie set of a fake hotel and was spooked out. Then the bathroom had a broken fan that sounded like a construction working drilling with a sledge hammer if you ever wanted to turn the bathroom light on and the thermostat on the wall didn’t connect to the AC so you had to go to the wall unit to turn it on. The room was crazy musty going in because the AC had been off. I switched rooms and it got MUCH better thankfully.
10
Yue
28 mag 2025
·
Soggiorno di 2 notti
Friendly service, quick response, auto check in and inquiries. No extra early check in fee ( not sure but mine has waved). Close to the biggest mall in Bay Area, walkable distance. Good breakfast options, will come back again if I have any plans in San Jose. Thank you.
Friendly service, quick response, auto check in and inquiries. No extra early check in fee ( not sure but mine has waved). Close to the biggest mall in Bay Area, walkable distance. Good breakfast options, will come back again if I have any plans in San Jose. Thank you.
10
Michael
14 dic 2025
·
Soggiorno di 1 notte
Check-in and checkout were incredibly easy. The room was very comfortable, spotless, and quiet. The breakfast was very good. We recommend this hotel!
Check-in and checkout were incredibly easy. The room was very comfortable, spotless, and quiet. The breakfast was very good. We recommend this hotel!
10
Lisa
23 nov 2024
·
Soggiorno di 3 notti
The stay in the hotel was great but again I had issues with Hotels.com as they canceled my reservation because I arrived late. Luckily, the front desk was able to resolve.
The stay in the hotel was great but again I had issues with Hotels.com as they canceled my reservation because I arrived late. Luckily, the front desk was able to resolve.
6
Claudia R
19 feb 2024
·
Soggiorno di 1 notte
We arrived after a 2 hour drive around 7. Both my kids were in need to go to the bathroom and they have a kiosks to check in. It would not connect us to anyone for 20 minutes and there was nobody on site to assist. My kids were trying to hold it as much as they could. Finally someone appeared and helped, but definitely not the best first impression
We arrived after a 2 hour drive around 7. Both my kids were in need to go to the bathroom and they have a kiosks to check in. It would not connect us to anyone for 20 minutes and there was nobody on site to assist. My kids were trying to hold it as much as they could. Finally someone appeared and helped, but definitely not the best first impression
10
Jennifer
28 giu 2025
·
Soggiorno di 1 notte
Staff was very friendly and the room was clean, modern, spacious and quiet. They even accommodated a late check out. Will stay here again next time I’m in Santa Clara
Staff was very friendly and the room was clean, modern, spacious and quiet. They even accommodated a late check out. Will stay here again next time I’m in Santa Clara
2
Maria
25 mar 2024
·
Soggiorno di 1 notte
I am writing to express my extreme disappointment with my recent stay at The Row Hotel, BW Signature Collection. My experience was so disappointing that I feel compelled to bring it to your attention in hopes of improving future guest experiences. Upon my arrival at the hotel, I was shocked to find that there was no staff present. Not only was there a lack of staff, but the security of the hotel was severely compromised. Multiple DoorDash employees were freely wandering around the premises, indicating a serious breach in security. It was concerning to witness anyone being able to access the hotel without proper authorization or verification. Moreover, the virtual check-in kiosk, which appeared to be the only means of checking in, was not functioning properly. I was not provided with a code or any instructions on how to proceed with the check-in process. When I attempted to seek assistance from other guests, I discovered that they had managed to enter the hotel using the kiosk before it became inoperable. The lack of responsiveness and accountability from the hotel management further exacerbated the situation. Despite multiple attempts to contact the hotel for assistance, I was met with utter disregard and indifference. The owner’s dishonesty in claiming that I had left the premises, coupled with his refusal to provide a refund, only added to my frustration and dissatisfaction. Fortunately, after escalating the issue with Expedia, I was able to secure a refund.
I am writing to express my extreme disappointment with my recent stay at The Row Hotel, BW Signature Collection. My experience was so disappointing that I feel compelled to bring it to your attention in hopes of improving future guest experiences. Upon my arrival at the hotel, I was shocked to find that there was no staff present. Not only was there a lack of staff, but the security of the hotel was severely compromised. Multiple DoorDash employees were freely wandering around the premises, indicating a serious breach in security. It was concerning to witness anyone being able to access the hotel without proper authorization or verification. Moreover, the virtual check-in kiosk, which appeared to be the only means of checking in, was not functioning properly. I was not provided with a code or any instructions on how to proceed with the check-in process. When I attempted to seek assistance from other guests, I discovered that they had managed to enter the hotel using the kiosk before it became inoperable. The lack of responsiveness and accountability from the hotel management further exacerbated the situation. Despite multiple attempts to contact the hotel for assistance, I was met with utter disregard and indifference. The owner’s dishonesty in claiming that I had left the premises, coupled with his refusal to provide a refund, only added to my frustration and dissatisfaction. Fortunately, after escalating the issue with Expedia, I was able to secure a refund.
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Posizione
Comodo per Santana Row, Valley Fair, Winchester Mystery House e l'accesso all'autostrada. Alcuni ospiti hanno trovato la zona trafficata o poco adatta ai pedoni, con rumore del traffico comune.
Recensioni degli ospiti correlate
10
Carol
22 ago 2024
·
Soggiorno di 1 notte
Great location by Santana Row
Great location by Santana Row
8
Starry
18 ago 2025
·
Soggiorno di 1 notte
Good location but a long walk from the row, good looking modern rooms and common space but the amenities are old (ac, fixtures)
Good location but a long walk from the row, good looking modern rooms and common space but the amenities are old (ac, fixtures)
8
Alan
13 mag 2025
·
Soggiorno di 1 notte
Rooms were clean and reasonably priced. Located near freeway and Santana Row shopping. Heavy street traffic made walking unpleasant.
Rooms were clean and reasonably priced. Located near freeway and Santana Row shopping. Heavy street traffic made walking unpleasant.
8
Crisea
5 ago 2025
·
Soggiorno di 2 notti
It was a great experience staying in this hotel. Location is very accessible to everything.
It was a great experience staying in this hotel. Location is very accessible to everything.
10
ASHLEY
8 mag 2024
·
Soggiorno di 1 notte
Loved staying at this hotel while attending a concert at SAP Center. Great location, right off the freeway, staff was amazing and easy access for Uber pickup.
Loved staying at this hotel while attending a concert at SAP Center. Great location, right off the freeway, staff was amazing and easy access for Uber pickup.
10
Natalie
31 ago 2025
·
Soggiorno di 1 notte
Virtual check in, 10 min walk to Westfields Mall, small but clean hotel near San Jose airport.
Virtual check in, 10 min walk to Westfields Mall, small but clean hotel near San Jose airport.
10
Paula
18 giu 2024
·
Soggiorno di 1 notte
We stayed at this hotel to be close to our morning destination. I found the hotel to be quite nice for the price. The hotel is not in an exciting area of San Jose unless you wish to be close to the mall, but the hotel itself is very nice. The check-in was fantastic. I called ahead to make a change to my check-in and the gentleman who assisted me was exceptionally nice and accomodating. Upon arrival, the hotel was modernized with keyless room entry, I received my code ahead of time for check-in which made it very easy after a long day. The room is simple but had nice gems of courtesy throughout including water bottles, a coffee selection, and even little Biscoff cookie packs. The sink area had a Qtip pack and nail file kit in addition to the other standard room amenities at other chain hotels. The bed was just okay, but the bedding was nice and the pillows were nice. Even though the hotel is close to the freeway and on a fairly busy street, I was not disturbed by any street noise through the night. Breakfast was simple but had many nice grab-and-go items like yogurt and muffins. There were two hot items, an egg omelet and a sausage patty. The area was clean, organized, and well-stocked. Staff were courteous and kind. I would stay here again and if I was traveling I would stay here to be near the airport without having to hear the planes. I almost forgot- there's a smart TV to sign into your streaming apps or just watch TV which is what we did- there were a ton of channels!
We stayed at this hotel to be close to our morning destination. I found the hotel to be quite nice for the price. The hotel is not in an exciting area of San Jose unless you wish to be close to the mall, but the hotel itself is very nice. The check-in was fantastic. I called ahead to make a change to my check-in and the gentleman who assisted me was exceptionally nice and accomodating. Upon arrival, the hotel was modernized with keyless room entry, I received my code ahead of time for check-in which made it very easy after a long day. The room is simple but had nice gems of courtesy throughout including water bottles, a coffee selection, and even little Biscoff cookie packs. The sink area had a Qtip pack and nail file kit in addition to the other standard room amenities at other chain hotels. The bed was just okay, but the bedding was nice and the pillows were nice. Even though the hotel is close to the freeway and on a fairly busy street, I was not disturbed by any street noise through the night. Breakfast was simple but had many nice grab-and-go items like yogurt and muffins. There were two hot items, an egg omelet and a sausage patty. The area was clean, organized, and well-stocked. Staff were courteous and kind. I would stay here again and if I was traveling I would stay here to be near the airport without having to hear the planes. I almost forgot- there's a smart TV to sign into your streaming apps or just watch TV which is what we did- there were a ton of channels!
8
Anna
7 mar 2025
·
Soggiorno di 3 notti
It was clean and had a good breakfast. The location wasnt the best and not many restaurants near by that didnt look a little runned down. Seemed to be on the edge of a rough neighborhood.
It was clean and had a good breakfast. The location wasnt the best and not many restaurants near by that didnt look a little runned down. Seemed to be on the edge of a rough neighborhood.
8
Corey
23 mag 2024
·
Soggiorno di 3 notti
I like the proximity to the major freeway interchange of 680 and 17, be able to walk to Valley Fair Mall/Santana Row if I chose to (and I did), and being across the street from Falafel’s Drive-in (had gone there for years when in college, decades before it was featured on Diners, Drive-ins, and Dives!) The place is clean and modern and fancy. What I didn’t like was that someone took the valet cart and I had to make multiple trips to/from my car on the bottom floor while my room was on the 2nd floor. There is a virtual front desk clerk, someone who is a real person but who is on camera to help check you in. This is the trend and while it was fine overall, I know that it may pose a challenge for those who want the personal touch of interacting with someone on site. There is nothing to look at but a neighbor’s junky yard if you have the rooms facing the rear; the rooms facing the front get street traffic noise, so seeing someone’s yard is best.
I like the proximity to the major freeway interchange of 680 and 17, be able to walk to Valley Fair Mall/Santana Row if I chose to (and I did), and being across the street from Falafel’s Drive-in (had gone there for years when in college, decades before it was featured on Diners, Drive-ins, and Dives!) The place is clean and modern and fancy. What I didn’t like was that someone took the valet cart and I had to make multiple trips to/from my car on the bottom floor while my room was on the 2nd floor. There is a virtual front desk clerk, someone who is a real person but who is on camera to help check you in. This is the trend and while it was fine overall, I know that it may pose a challenge for those who want the personal touch of interacting with someone on site. There is nothing to look at but a neighbor’s junky yard if you have the rooms facing the rear; the rooms facing the front get street traffic noise, so seeing someone’s yard is best.
10
Jamie
26 set 2025
·
Soggiorno di 1 notte
I love that we could walk to Santana Row. It was a nice little hotel.
I love that we could walk to Santana Row. It was a nice little hotel.
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Ristorazione
La colazione gratuita è apprezzata e generalmente semplice, che va da prodotti continentali a poche opzioni calde. Diversi ospiti l'hanno trovata basica o rifornita in modo irregolare.
Recensioni degli ospiti correlate
10
Evelyne
3 dic 2025
·
Soggiorno di 4 notti
Room could be cleaner. Staff was friendly. Breakfast was good enough. The location made it easy to go around town by car.
Room could be cleaner. Staff was friendly. Breakfast was good enough. The location made it easy to go around town by car.
10
Yue
28 mag 2025
·
Soggiorno di 2 notti
Friendly service, quick response, auto check in and inquiries. No extra early check in fee ( not sure but mine has waved). Close to the biggest mall in Bay Area, walkable distance. Good breakfast options, will come back again if I have any plans in San Jose. Thank you.
Friendly service, quick response, auto check in and inquiries. No extra early check in fee ( not sure but mine has waved). Close to the biggest mall in Bay Area, walkable distance. Good breakfast options, will come back again if I have any plans in San Jose. Thank you.
10
Paula
18 giu 2024
·
Soggiorno di 1 notte
We stayed at this hotel to be close to our morning destination. I found the hotel to be quite nice for the price. The hotel is not in an exciting area of San Jose unless you wish to be close to the mall, but the hotel itself is very nice. The check-in was fantastic. I called ahead to make a change to my check-in and the gentleman who assisted me was exceptionally nice and accomodating. Upon arrival, the hotel was modernized with keyless room entry, I received my code ahead of time for check-in which made it very easy after a long day. The room is simple but had nice gems of courtesy throughout including water bottles, a coffee selection, and even little Biscoff cookie packs. The sink area had a Qtip pack and nail file kit in addition to the other standard room amenities at other chain hotels. The bed was just okay, but the bedding was nice and the pillows were nice. Even though the hotel is close to the freeway and on a fairly busy street, I was not disturbed by any street noise through the night. Breakfast was simple but had many nice grab-and-go items like yogurt and muffins. There were two hot items, an egg omelet and a sausage patty. The area was clean, organized, and well-stocked. Staff were courteous and kind. I would stay here again and if I was traveling I would stay here to be near the airport without having to hear the planes. I almost forgot- there's a smart TV to sign into your streaming apps or just watch TV which is what we did- there were a ton of channels!
We stayed at this hotel to be close to our morning destination. I found the hotel to be quite nice for the price. The hotel is not in an exciting area of San Jose unless you wish to be close to the mall, but the hotel itself is very nice. The check-in was fantastic. I called ahead to make a change to my check-in and the gentleman who assisted me was exceptionally nice and accomodating. Upon arrival, the hotel was modernized with keyless room entry, I received my code ahead of time for check-in which made it very easy after a long day. The room is simple but had nice gems of courtesy throughout including water bottles, a coffee selection, and even little Biscoff cookie packs. The sink area had a Qtip pack and nail file kit in addition to the other standard room amenities at other chain hotels. The bed was just okay, but the bedding was nice and the pillows were nice. Even though the hotel is close to the freeway and on a fairly busy street, I was not disturbed by any street noise through the night. Breakfast was simple but had many nice grab-and-go items like yogurt and muffins. There were two hot items, an egg omelet and a sausage patty. The area was clean, organized, and well-stocked. Staff were courteous and kind. I would stay here again and if I was traveling I would stay here to be near the airport without having to hear the planes. I almost forgot- there's a smart TV to sign into your streaming apps or just watch TV which is what we did- there were a ton of channels!
4
Mary
25 feb 2025
·
Soggiorno di 1 notte
Worried about my car all night - very sketchy person rode by on a bike and stopped as I was unpacking my car - which had alot of things in it. Virtual checkin was hard and unpleasant. Very cold noisy floor. Noise road outside. Very poor breakfast. Ran out of food. Water emprt. Hard to understand how can be rated so high and cost so much for such low quality.
Worried about my car all night - very sketchy person rode by on a bike and stopped as I was unpacking my car - which had alot of things in it. Virtual checkin was hard and unpleasant. Very cold noisy floor. Noise road outside. Very poor breakfast. Ran out of food. Water emprt. Hard to understand how can be rated so high and cost so much for such low quality.
8
Anna
7 mar 2025
·
Soggiorno di 3 notti
It was clean and had a good breakfast. The location wasnt the best and not many restaurants near by that didnt look a little runned down. Seemed to be on the edge of a rough neighborhood.
It was clean and had a good breakfast. The location wasnt the best and not many restaurants near by that didnt look a little runned down. Seemed to be on the edge of a rough neighborhood.
10
Karen
29 apr 2025
·
Soggiorno di 1 notte
Lovely place. Good selections for breakfast. Only negative was the lack of working electrical outlets. It’s a problem that being worked on.
Lovely place. Good selections for breakfast. Only negative was the lack of working electrical outlets. It’s a problem that being worked on.
10
Michael
14 dic 2025
·
Soggiorno di 1 notte
Check-in and checkout were incredibly easy. The room was very comfortable, spotless, and quiet. The breakfast was very good. We recommend this hotel!
Check-in and checkout were incredibly easy. The room was very comfortable, spotless, and quiet. The breakfast was very good. We recommend this hotel!
8
Melinda
21 nov 2025
·
Soggiorno di 3 notti
The free breakfast and the free parking.
The free breakfast and the free parking.
6
Kelsey
11 mar 2024
·
Soggiorno di 1 notte
Staff was great but most were virtual. Breakfast very basic and not many options. Great location though.
Staff was great but most were virtual. Breakfast very basic and not many options. Great location though.
6
Barrington
22 ago 2024
·
Soggiorno di 1 notte
Pee stain in the middle of the room and a bit of a musty smell . Overall decent but expected a bit more . Friendly staff , good free breakfast
Pee stain in the middle of the room and a bit of a musty smell . Overall decent but expected a bit more . Friendly staff , good free breakfast
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8
Lori
4 settimane fa
·
Soggiorno di 1 notte
The jacuzzi tub in the room was very nice
The jacuzzi tub in the room was very nice
10
Stephen
13 ago 2026
·
Soggiorno di 2 notti
Very clean and orderly parking is great rooms are beautiful there is a gym on the 2nd floor along with ice machine and vending snacks close to hiway 17 and valley Fair Mall also O'Connor hospital is 4 blocks away great venue great place staff was very helpful
Very clean and orderly parking is great rooms are beautiful there is a gym on the 2nd floor along with ice machine and vending snacks close to hiway 17 and valley Fair Mall also O'Connor hospital is 4 blocks away great venue great place staff was very helpful
10
Eric
10 ago 2026
·
Soggiorno di 1 notte
Clean spacious room
Clean spacious room
10
Stephen
5 ago 2026
·
Soggiorno di 1 notte
The Row is awesome check it out your self you won't be disappointed 2nd floor has gymnasium with ice and vending
The Row is awesome check it out your self you won't be disappointed 2nd floor has gymnasium with ice and vending
8
Keith
3 ago 2026
·
Soggiorno di 2 notti
The lamp to the left of the comfortable bed did not work. It was a comfortable room, as I would expect from your wonderful room rate.
The lamp to the left of the comfortable bed did not work. It was a comfortable room, as I would expect from your wonderful room rate.
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 23:59
Prima delle 11:00
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Prezzi per le prossime date
settembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
ottobre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-09-16: 669.3089998956299USD
- 2026-09-17: 200.18188791664124USD
- 2026-09-18: 177.91881506050112USD
- 2026-09-19: 178.69206844734194USD
- 2026-09-20: 157.81701063079834USD
- 2026-09-21: 159.9348614608002USD
- 2026-09-22: 330.9599426046753USD
- 2026-09-23: NO DATA
- 2026-09-24: 180.4881038508606USD
- 2026-09-25: 169.82187100265503USD
- 2026-09-26: 159.9348614608002USD
- 2026-09-27: 158.1812282421875USD
- 2026-09-28: 201.85278260269166USD
- 2026-09-29: 201.85278260269166USD
- 2026-09-30: 196.5680032688141USD
- 2026-10-01: 201.89893130599975USD
- 2026-10-02: 159.9348614608002USD
- 2026-10-03: 190.95858986610415USD
- 2026-10-04: 170.5845150897217USD
- 2026-10-05: 169.0779244934082USD
- 2026-10-06: 190.95858986610415USD
- 2026-10-07: 192.94774603828432USD
- 2026-10-08: 186.90072528053284USD
- 2026-10-09: 165.41789114227296USD
- 2026-10-10: 190.95858986610415USD
- 2026-10-11: 632.4009616766358USD
- 2026-10-12: NO DATA
- 2026-10-13: NO DATA
- 2026-10-14: NO DATA
- 2026-10-15: 211.8446946598053USD
- 2026-10-16: 189.96401178001406USD
- 2026-10-17: 192.07809858451844USD
- 2026-10-18: 170.5845150897217USD
- 2026-10-19: 170.5845150897217USD
- 2026-10-20: 159.9348614608002USD
- 2026-10-21: 170.4985902658081USD
- 2026-10-22: 170.5845150897217USD
- 2026-10-23: 170.5845150897217USD
- 2026-10-24: 159.9348614608002USD
- 2026-10-25: 170.4985902658081USD
- 2026-10-26: 170.5845150897217USD
- 2026-10-27: 170.5845150897217USD
- 2026-10-28: 170.5845150897217USD
- 2026-10-29: 170.5845150897217USD
- 2026-10-30: 170.5845150897217USD
- 2026-10-31: 171.06708066558838USD
- 2026-11-01: 170.73577639343262USD
- 2026-11-02: 170.5845150897217USD
- 2026-11-03: 170.5845150897217USD
- 2026-11-04: 168.5041994721222USD
- 2026-11-05: 170.5845150897217USD
- 2026-11-06: 170.5845150897217USD
- 2026-11-07: 170.5845150897217USD
- 2026-11-08: 170.5845150897217USD
- 2026-11-09: 170.5845150897217USD
- 2026-11-10: 170.5845150897217USD
- 2026-11-11: 171.06708066558838USD
- 2026-11-12: 170.5845150897217USD
- 2026-11-13: 170.5845150897217USD
- 2026-11-14: 170.5845150897217USD
- 2026-11-15: 170.4985902658081USD
- 2026-11-16: 171.03723106803895USD
Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Gli ospiti possono richiedere assistenza alla reception virtuale.Al momento del check-in è necessario fornire la carta di credito utilizzata per la prenotazione in presenza del titolare e del relativo documento di identità comprensivo di foto. Eventuali altre richieste devono essere concordate con la struttura prima dell'arrivo.Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica. Questo hotel dispone di una reception virtuale che offre assistenza agli ospiti 24 ore su 24 tramite SMS o telefono.
Il check-in deve essere effettuato da una persona con almeno 21 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo potrebbero essere richiesti un documento di identità comprensivo di fotografia e una carta di credito per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Il nome riportato sulla carta di credito utilizzata al momento della registrazione per le eventuali spese aggiuntive deve corrispondere al nome fornito per prenotare la camera.
- Questa struttura accetta pagamenti con carte di credito e carte di debito; non si accettano contanti
- La struttura è dotata di un estintore antincendio
- Le norme culturali e i regolamenti per gli ospiti variano a seconda del paese e della struttura in questione. Le condizioni indicate sono fornite dalla struttura.
- Per accordarsi per il soggiorno di animali domestici, gli ospiti devono mettersi in contatto direttamente con la struttura utilizzando i recapiti presenti nella conferma della prenotazione. Gli animali sono ammessi a pagamento; le tariffe sono indicate nella relativa sezione.
- Per informazioni sulla politica sulla privacy di Best Western, visita www.bestwestern.com/content/best-western/it_IT/legal/privacy-policy.html.
- Supplemento per animali domestici: 35 USD ad animale, a notte
- Non vengono richiesti supplementi per gli animali di servizio
- Supplemento check-in anticipato: 20 USD (previa disponibilità)
- Supplemento check-out posticipato: USD 20 (previa disponibilità)
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Parcheggio
Camere non fumatori
Business center
Servizio di pulizia
Deposito bagagli
Zona fumatori
Servizi
Business center
Servizio di pulizia
Deposito bagagli
Zona fumatori
Check-in/check-out veloce
Lavanderia self-service
24-Hour Front Desk
Attività
Fitness Center (nearby)
Internet
Wi-fi gratuito
Informazioni generali
Camere non fumatori
Distributori automatici
Family room
Wheelchair Accessible (Limited)
Parcheggio
Parcheggio
Parcheggio gratuito
Parking (Limited)
Parking Onsite