The Row Hotel; BW Signature Collection
165 USD
/natt
Gj.snitt. for september
Velg datoer for å se priser og tilgjengelighet
165 USD
/natt
Gj.snitt. for september
Månedlige gjennomsnittspriser
På The Row Hotel; BW Signature Collection er prisen per natt i gjennomsnitt 122 USD i den billigste måneden (desember) og 210 USD i den dyreste måneden (juni), basert på de siste 12 månedene.
| Måned | Gjennomsnittspris |
|---|---|
| januar | 138 USD |
| februar | 203 USD |
| mars | 198 USD |
| april | 147 USD |
| mai | 177 USD |
| juni | 210 USD |
| juli | 189 USD |
| august | 164 USD |
| september | 165 USD |
| oktober | 185 USD |
| november | 148 USD |
| desember | 122 USD |
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sep · 165 USD
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Dyreste: juni (ca. 210 USD)
Billigste: desember (ca. 122 USD)
Om denne eiendommen
Du tilbys blant annet et døgnåpent treningssenter og salgsautomat.
Fasiliteter
Du tilbys blant annet et døgnåpent treningssenter og salgsautomat.
Fasiliteter for forretningsreisende
Gjester har tilgang til blant annet hurtiginnsjekking, hurtigutsjekking og en døgnåpen resepsjon. Gjestene tilbys ubetjent parkering (inkludert) på stedet.
Rom
Føl deg som hjemme i et av de 55 aircondition-avkjølte gjesterommene som også har smart-TV. Rommet har seng med memory foam-madrass. Du kan holde deg oppdatert med wi-fi (inkludert) på rommet, og underholdningen er sikret med kabel-TV. Rommene har privat bad med badekar eller dusj, toalettartikler (inkludert) og hårføner.
Beliggenhet
Hvis du velger The Row Hotel, BW Signature Collection i San Jose, bor du i et shoppingområde og rett ved Silicon Valley samt 13 minutter til fots unna Santana Row kjøpesenter. Dette hotellet ligger 2,6 mi (4,2 km) unna SAP Center at San Jose og 9,7 mi (15,6 km) unna California's Great America.
Hva finnes i nærheten
Silicon Valley(0.1 miles)
O'Connor Hospital(0.4 miles)
Westfield Valley Fair kjøpesenter(0.6 miles)
Santana Row kjøpesenter(0.7 miles)
San Jose kommunale rosehage(0.9 miles)
Santa Clara Valley Medical Center(1 miles)
Winchester Mystery House(1.1 miles)
Rosicrucian egyptiske museum(1.2 miles)
Santa Clara-universitetet(2.1 miles)
SAP Center at San Jose(2.3 miles)
Discovery Meadow(2.4 miles)
Mission Santa Clara de Asis(2.6 miles)
Barnas oppdagelsesmuseum(2.6 miles)
San Jose Center for the Performing Arts(2.7 miles)
San Jose McEnery Convention Center(2.7 miles)
San Jose, CA (SJC-Norman Y. Mineta San Jose internasjonale flyplass)(6.5 miles)
San Carlos, California (SQL)(27.2 miles)
Watsonville, CA (WVI-Watsonville Municipal)(42.2 miles)
Oakland, California (OAK - Oakland int.)(37.1 miles)
Parkering
Rom for ikke-røykere
Forretningssenter
Rengjøring
Bagasjeoppbevaring
Separat røykeområde
Beliggenhet
2404 Stevens Creek Blvd, San Jose, California, USA
Silicon Valley (0.1 miles)
O'Connor Hospital (0.4 miles)
Westfield Valley Fair kjøpesenter (0.6 miles)
Santana Row kjøpesenter (0.7 miles)
San Jose kommunale rosehage (0.9 miles)
Santa Clara Valley Medical Center (1 miles)
Romalternativer
6
Rom – deluxe, 2 queensize-senger, ikke-røyk, massasjebadekar
Romdetaljer
2 Store Dobbeltsenger
Sover 4
250 ft²
KlimaanleggOppvarmingWi-Fi (gratis)
4
Rom – standard, 1 kingsize-seng, tilgjengelighetstilpasset, ikke-røyk
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
210 ft²
KlimaanleggOppvarmingWi-Fi (gratis)
6
Rom – standard, 1 kingsize-seng, ikke-røyk
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
210 ft²
KlimaanleggOppvarmingWi-Fi (gratis)
4
Rom – standard, 1 queensize-seng, tilgjengelighetstilpasset, ikke-røyk
Romdetaljer
1 Stor Dobbeltseng
Sover 2
210 ft²
KlimaanleggOppvarmingWi-Fi (gratis)
6
Suite, 1 kingsize-seng, ikke-røyk (Dining Table;Living Room)
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
210 ft²
KlimaanleggOppvarmingWi-Fi (gratis)
6
Rom – standard, 2 queensize-senger, ikke-røyk
Romdetaljer
2 Store Dobbeltsenger
Sover 4
210 ft²
KlimaanleggOppvarmingWi-Fi (gratis)
6
Rom – deluxe, 1 kingsize-seng, ikke-røyk, massasjebadekar
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
250 ft²
KlimaanleggOppvarmingWi-Fi (gratis)
Gjesteomtaler
7.8
God
basert på 639 verifiserte omtaler
Hvem bor her?
Business
42%
Par
17%
Familie
26%
Grupper
8%
Alene
4%
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
I anmeldelser av The Row Hotel; BW Signature Collection fremhever gjester ofte praktisk tilgang til Santana Row og motorveier, enkel parkering, vennlig service og generelt rene, moderne rom, samtidig som de påpeker varierende renslighet og sporadiske vedlikeholdsproblemer.
Les merVar dette til hjelp?
Hva gjestene synes
I anmeldelser av The Row Hotel; BW Signature Collection fremhever gjester ofte praktisk tilgang til Santana Row og motorveier, enkel parkering, vennlig service og generelt rene, moderne rom, samtidig som de påpeker varierende renslighet og sporadiske vedlikeholdsproblemer.
Mange setter pris på den digitale, kodebaserte innsjekkingen, men flere anmeldelser rapporterer om problemer med de virtuelle kioskene, treg respons og fravær av personale på stedet til tider. Rommene varierer i følelse og størrelse; trafikk- og gangstøy er vanlig, flere senger er ganske faste, og vasken utenfor badet passer ikke alle. Frokosten er gratis og praktisk, men tilbudet er enkelt og kan tidvis være begrenset. Forvent et praktisk opphold med god verdi hvis du er komfortabel med virtuell innsjekking og potensiell gate-støy.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Parkering er enkelt og føles ofte trygt, med noen skyggefulle eller underjordiske plasser; noen bemerker trange plasser eller en usikker parkeringsplass. Det lille treningsrommet og begrensede fasiliteter (for eksempel få traller, ingen salgsautomater) gjør fasilitetene enkle.
Relaterte gjesteomtaler
10
Suahill
5. apr. 2024
·
Overnattet 1 natt
Clean and just down street from many shopping and dine in restaurants. Parking lot is a little sketchy but hotel itself is clean and staff is nice
Clean and just down street from many shopping and dine in restaurants. Parking lot is a little sketchy but hotel itself is clean and staff is nice
10
gary
25. juni 2024
·
Overnattet 1 natt
Loved the parking below the rooms, in shade. Room had reading lamps on either side of the bed, but no place to plug them in within reach of the cord. Peculiar.
Loved the parking below the rooms, in shade. Room had reading lamps on either side of the bed, but no place to plug them in within reach of the cord. Peculiar.
10
jerry
20. des. 2025
·
Overnattet 1 natt
Easy underground parking. Parking felt safe and secure. The rooms are comfortable and clean.
Easy underground parking. Parking felt safe and secure. The rooms are comfortable and clean.
8
Kristin
15. apr. 2024
·
Overnattet 1 natt
It was a nice stay. Would have been better if there was at least a vending machine available to get water.
It was a nice stay. Would have been better if there was at least a vending machine available to get water.
8
Silvia
7. des. 2024
·
Overnattet 1 natt
Easy parking and a quick check-in
Easy parking and a quick check-in
10
Elisa
2. sep. 2024
·
Overnattet 1 natt
Staff nice, clean room, and close to shopping. Parking is tight but over all not bad.
Staff nice, clean room, and close to shopping. Parking is tight but over all not bad.
10
Victoria
24. des. 2025
·
Overnattet 2 netter
Parking was easy and secure. Staff was friendly.
Parking was easy and secure. Staff was friendly.
8
Corey
23. mai 2024
·
Overnattet 3 netter
I like the proximity to the major freeway interchange of 680 and 17, be able to walk to Valley Fair Mall/Santana Row if I chose to (and I did), and being across the street from Falafel’s Drive-in (had gone there for years when in college, decades before it was featured on Diners, Drive-ins, and Dives!) The place is clean and modern and fancy. What I didn’t like was that someone took the valet cart and I had to make multiple trips to/from my car on the bottom floor while my room was on the 2nd floor. There is a virtual front desk clerk, someone who is a real person but who is on camera to help check you in. This is the trend and while it was fine overall, I know that it may pose a challenge for those who want the personal touch of interacting with someone on site. There is nothing to look at but a neighbor’s junky yard if you have the rooms facing the rear; the rooms facing the front get street traffic noise, so seeing someone’s yard is best.
I like the proximity to the major freeway interchange of 680 and 17, be able to walk to Valley Fair Mall/Santana Row if I chose to (and I did), and being across the street from Falafel’s Drive-in (had gone there for years when in college, decades before it was featured on Diners, Drive-ins, and Dives!) The place is clean and modern and fancy. What I didn’t like was that someone took the valet cart and I had to make multiple trips to/from my car on the bottom floor while my room was on the 2nd floor. There is a virtual front desk clerk, someone who is a real person but who is on camera to help check you in. This is the trend and while it was fine overall, I know that it may pose a challenge for those who want the personal touch of interacting with someone on site. There is nothing to look at but a neighbor’s junky yard if you have the rooms facing the rear; the rooms facing the front get street traffic noise, so seeing someone’s yard is best.
8
Melinda
21. nov. 2025
·
Overnattet 3 netter
The free breakfast and the free parking.
The free breakfast and the free parking.
8
Teresa
26. mai 2024
·
Overnattet 2 netter
Located on a busy street has underground parking The room was adequate the bathroom left a bit to be was unsteady The bathtub has jets and is very relaxing but you have to Be out of the tub to turn it on and off Which can be difficult Need more luggage carts Nice ceiling fan and lights Reasonable continental breakfast
Located on a busy street has underground parking The room was adequate the bathroom left a bit to be was unsteady The bathtub has jets and is very relaxing but you have to Be out of the tub to turn it on and off Which can be difficult Need more luggage carts Nice ceiling fan and lights Reasonable continental breakfast
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Mange gjester fant rommene og fellesområdene rene, mens andre rapporterte om støvete områder, flekkete håndklær eller tepper, muggen eller parfymert lukt og sporadiske skitne badekar. Husarbeid under lengre opphold var begrenset for noen.
Relaterte gjesteomtaler
6
Alexander
3. apr. 2025
·
Overnattet 1 natt
We had a very fun stay in the area besides the hotel. It was nice as a point of access to all of the places we wanted to go, but the hotel was grungy and the rooms seemed to be in a state of disrepair, besides the lobby and public areas. The lack of on-site staff (besides cleaners) did not give us much faith that anybody checks the rooms regularly to oversee the guest experience. Mysterious substances on the walls of the bathroom seemed to confirm our fears that the rooms are given no more than a surface cleaning and a change of sheets before it's on to the next.
We had a very fun stay in the area besides the hotel. It was nice as a point of access to all of the places we wanted to go, but the hotel was grungy and the rooms seemed to be in a state of disrepair, besides the lobby and public areas. The lack of on-site staff (besides cleaners) did not give us much faith that anybody checks the rooms regularly to oversee the guest experience. Mysterious substances on the walls of the bathroom seemed to confirm our fears that the rooms are given no more than a surface cleaning and a change of sheets before it's on to the next.
10
Theresa
7. sep. 2025
·
Overnattet 1 natt
Super comfy bed. Clean rooms.
Super comfy bed. Clean rooms.
8
Pezhman
5. nov. 2025
·
Overnattet 4 netter
Overall the hotel is nice. The towels and the room can benefit from better cleaning, however. Under the beds were very dusty with items from the previous guests! Some towels had spots and stains on them. The breakfast area is nice. Staff are helpful.
Overall the hotel is nice. The towels and the room can benefit from better cleaning, however. Under the beds were very dusty with items from the previous guests! Some towels had spots and stains on them. The breakfast area is nice. Staff are helpful.
6
Yan
8. mars 2025
·
Overnattet 5 netter
This is a standard three star hotel and they don't do room cleaning until you check out. During my stay for the 4 days, only one time they cleaned the room because the first day I checked in, the next morning I checked out and extended my stay for the rest 3days. I booked only one night for the first day. So when by the time I extended my stay, they cleaned it. Even after the second day I stayed there and asked for room service, they didn't do it. Please bear in mind that you really need to bear a used room for the rest days of time staying.
This is a standard three star hotel and they don't do room cleaning until you check out. During my stay for the 4 days, only one time they cleaned the room because the first day I checked in, the next morning I checked out and extended my stay for the rest 3days. I booked only one night for the first day. So when by the time I extended my stay, they cleaned it. Even after the second day I stayed there and asked for room service, they didn't do it. Please bear in mind that you really need to bear a used room for the rest days of time staying.
6
Christina
27. juli 2025
·
Overnattet 1 natt
Look, the property is in a prime location but the cleanliness was not it. Check-in was great & easy as the person was remote. Same for check-out. When I arrived to the room instantly noticed the dirty carpet, outdated appliances, DIRTY restroom. I was very skeptical about even using their sheets & towels. Unfortunately I arrived late, around 9:30pm & I had no energy to complain as I had to be up early the next day. The complementary breakfast was ok though. I wouldn’t stay here again but I hope this helps!
Look, the property is in a prime location but the cleanliness was not it. Check-in was great & easy as the person was remote. Same for check-out. When I arrived to the room instantly noticed the dirty carpet, outdated appliances, DIRTY restroom. I was very skeptical about even using their sheets & towels. Unfortunately I arrived late, around 9:30pm & I had no energy to complain as I had to be up early the next day. The complementary breakfast was ok though. I wouldn’t stay here again but I hope this helps!
10
Michael
14. des. 2025
·
Overnattet 1 natt
Check-in and checkout were incredibly easy. The room was very comfortable, spotless, and quiet. The breakfast was very good. We recommend this hotel!
Check-in and checkout were incredibly easy. The room was very comfortable, spotless, and quiet. The breakfast was very good. We recommend this hotel!
10
Anna Liza
31. mai 2025
·
Overnattet 1 natt
The hotel is clean and so is our room. The staff that was working that morning was friendly and accommodating.
The hotel is clean and so is our room. The staff that was working that morning was friendly and accommodating.
6
Barrington
22. aug. 2024
·
Overnattet 1 natt
Pee stain in the middle of the room and a bit of a musty smell . Overall decent but expected a bit more . Friendly staff , good free breakfast
Pee stain in the middle of the room and a bit of a musty smell . Overall decent but expected a bit more . Friendly staff , good free breakfast
6
Maureen
27. juli 2025
·
Overnattet 3 netter
The tub is dirty, the shower is hard to control the temp. Over all the room and facility are tidy.
The tub is dirty, the shower is hard to control the temp. Over all the room and facility are tidy.
6
Lucille
24. juli 2025
·
Overnattet 1 natt
It was very weird that they had a virtual front desk and no actual person to check me in. Hotel is a bit outdated, strong perfumed smell throughout the halls. Jetted tub was older and kinda dingy, but a very large tub biggest I’ve seen. Rooms are not sound proof you can hear outside the door and I could hear someone’s shower as I walked the hallway. With a little more TLC this place could be a bit better.
It was very weird that they had a virtual front desk and no actual person to check me in. Hotel is a bit outdated, strong perfumed smell throughout the halls. Jetted tub was older and kinda dingy, but a very large tub biggest I’ve seen. Rooms are not sound proof you can hear outside the door and I could hear someone’s shower as I walked the hallway. With a little more TLC this place could be a bit better.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Moderne rom, noen romslige, men trafikk- og gangstøy er vanlig, flere senger er veldig faste og vasken utenfor badet passer ikke alle.
Relaterte gjesteomtaler
8
Stephanie
26. okt. 2024
·
Overnattet 1 natt
The service, location, and overall appeal of the hotel was great. The only downsides were: 1. The bed was like sleeping on a box spring 2. Our room connected to the breakfast area so we could hear everyone. Including the staff restocking with heels on. 3. When people were in the hallway we felt like they were in our room talking. Luckily it didn’t happen too often. 4. We were hearing load thumps that would rattle the room.
The service, location, and overall appeal of the hotel was great. The only downsides were: 1. The bed was like sleeping on a box spring 2. Our room connected to the breakfast area so we could hear everyone. Including the staff restocking with heels on. 3. When people were in the hallway we felt like they were in our room talking. Luckily it didn’t happen too often. 4. We were hearing load thumps that would rattle the room.
8
Brandon
31. okt. 2025
·
Overnattet 1 natt
Room was clean and had a boutique like feel. Staff was friendly, everything was digital, no room keys, etc. just a code. I enjoyed it. Check in was easy and quick. The room was nice, but the bed took up most of the actual room - the bathroom was mostly empty space - oversized with just a shower and toilet with sink outside bathroom placed in-between the entryway and the bed area of the room… May have been a converted ADA bathroom. Other than that, it was a nice hotel with very, very friendly and knowledgeable staff. We had a great experience and great day! Definitely recommend if you’re going to the mall nearby or the Winchester mystery house!
Room was clean and had a boutique like feel. Staff was friendly, everything was digital, no room keys, etc. just a code. I enjoyed it. Check in was easy and quick. The room was nice, but the bed took up most of the actual room - the bathroom was mostly empty space - oversized with just a shower and toilet with sink outside bathroom placed in-between the entryway and the bed area of the room… May have been a converted ADA bathroom. Other than that, it was a nice hotel with very, very friendly and knowledgeable staff. We had a great experience and great day! Definitely recommend if you’re going to the mall nearby or the Winchester mystery house!
6
XIAOWEI
25. apr. 2025
·
Overnattet 4 netter
It’s too noisy.
It’s too noisy.
10
Wendy
10. aug. 2024
·
Overnattet 1 natt
Unique reception desk setup with the kiosk and virtual assistant. Property is well kept, room was clean. Rooms on San Carlos Street are subject to some traffic noise.
Unique reception desk setup with the kiosk and virtual assistant. Property is well kept, room was clean. Rooms on San Carlos Street are subject to some traffic noise.
4
Paul
4. des. 2025
·
Overnattet 1 natt
The room was noisy with constant traffic noise until late at night. The bed was uncomfortable and the room was sparely furnished.
The room was noisy with constant traffic noise until late at night. The bed was uncomfortable and the room was sparely furnished.
8
Varick
21. apr. 2024
·
Overnattet 2 netter
Bed was extra firm. Would have liked a little more give.
Bed was extra firm. Would have liked a little more give.
6
Sarah
2. apr. 2025
·
Overnattet 2 netter
very noisy. bed uncomfortable
very noisy. bed uncomfortable
6
Jermane
20. mars 2025
·
Overnattet 1 natt
Bathroom is oddly large making room on small size. exhaust fan did not work in bathroom. Our room was on street side and could hear noise all night. My vision is limited so key code access to hotel and room was very inconvenient and difficult to manage.
Bathroom is oddly large making room on small size. exhaust fan did not work in bathroom. Our room was on street side and could hear noise all night. My vision is limited so key code access to hotel and room was very inconvenient and difficult to manage.
6
Melodie
28. apr. 2025
·
Overnattet 3 netter
Centrally located; easy accessibility to freeways, etc. However, there is a lot of street/traffic noise. If I do stay there again, I prefer NOT to have an ADA room.
Centrally located; easy accessibility to freeways, etc. However, there is a lot of street/traffic noise. If I do stay there again, I prefer NOT to have an ADA room.
8
Miguel IV
10. apr. 2025
·
Overnattet 1 natt
check in and check out was a breeze. Breakfast was good. The only thing that I found bizarre was the sink is outside of the bathroom, all other aspect of the hotel is good.
check in and check out was a breeze. Breakfast was good. The only thing that I found bizarre was the sink is outside of the bathroom, all other aspect of the hotel is good.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Service
Personalet beskrives ofte som vennlig og hjelpsomt, og digital innsjekking kan være rask. Men mange anmeldelser nevner problemer med den virtuelle kiosken, forsinkelser, begrenset eller ingen personale på stedet og treg respons på forespørsler.
Relaterte gjesteomtaler
2
Lance
15. mars 2024
·
Overnattet 1 natt
It was very unsafe and scary to not have a front desk attendant available for check in. We had to wait a long time in an unsafe part of town at night.
It was very unsafe and scary to not have a front desk attendant available for check in. We had to wait a long time in an unsafe part of town at night.
4
Eliza
13. mai 2025
·
Overnattet 1 natt
I requested a late check out via the text messaging service that they had and didn’t get a response. There was no one to ask at the front desk for it.
I requested a late check out via the text messaging service that they had and didn’t get a response. There was no one to ask at the front desk for it.
10
Heather
21. okt. 2025
·
Overnattet 1 natt
Staff was super helpful. The room was nice to liked having a code to enter the room instead of a key
Staff was super helpful. The room was nice to liked having a code to enter the room instead of a key
6
Anna C
17. juli 2025
·
Overnattet 8 netter
Check in is an incredibly strange experience. Most of the time nobody is at the front desk and there is this kiosk with a remote person from a different country on there. It was so creepy to enter an empty lobby and then to hear a disembodied voice say “m’am, hello”. I felt like I was in the movie set of a fake hotel and was spooked out. Then the bathroom had a broken fan that sounded like a construction working drilling with a sledge hammer if you ever wanted to turn the bathroom light on and the thermostat on the wall didn’t connect to the AC so you had to go to the wall unit to turn it on. The room was crazy musty going in because the AC had been off. I switched rooms and it got MUCH better thankfully.
Check in is an incredibly strange experience. Most of the time nobody is at the front desk and there is this kiosk with a remote person from a different country on there. It was so creepy to enter an empty lobby and then to hear a disembodied voice say “m’am, hello”. I felt like I was in the movie set of a fake hotel and was spooked out. Then the bathroom had a broken fan that sounded like a construction working drilling with a sledge hammer if you ever wanted to turn the bathroom light on and the thermostat on the wall didn’t connect to the AC so you had to go to the wall unit to turn it on. The room was crazy musty going in because the AC had been off. I switched rooms and it got MUCH better thankfully.
10
Yue
28. mai 2025
·
Overnattet 2 netter
Friendly service, quick response, auto check in and inquiries. No extra early check in fee ( not sure but mine has waved). Close to the biggest mall in Bay Area, walkable distance. Good breakfast options, will come back again if I have any plans in San Jose. Thank you.
Friendly service, quick response, auto check in and inquiries. No extra early check in fee ( not sure but mine has waved). Close to the biggest mall in Bay Area, walkable distance. Good breakfast options, will come back again if I have any plans in San Jose. Thank you.
10
Michael
14. des. 2025
·
Overnattet 1 natt
Check-in and checkout were incredibly easy. The room was very comfortable, spotless, and quiet. The breakfast was very good. We recommend this hotel!
Check-in and checkout were incredibly easy. The room was very comfortable, spotless, and quiet. The breakfast was very good. We recommend this hotel!
10
Lisa
23. nov. 2024
·
Overnattet 3 netter
The stay in the hotel was great but again I had issues with Hotels.com as they canceled my reservation because I arrived late. Luckily, the front desk was able to resolve.
The stay in the hotel was great but again I had issues with Hotels.com as they canceled my reservation because I arrived late. Luckily, the front desk was able to resolve.
6
Claudia R
19. feb. 2024
·
Overnattet 1 natt
We arrived after a 2 hour drive around 7. Both my kids were in need to go to the bathroom and they have a kiosks to check in. It would not connect us to anyone for 20 minutes and there was nobody on site to assist. My kids were trying to hold it as much as they could. Finally someone appeared and helped, but definitely not the best first impression
We arrived after a 2 hour drive around 7. Both my kids were in need to go to the bathroom and they have a kiosks to check in. It would not connect us to anyone for 20 minutes and there was nobody on site to assist. My kids were trying to hold it as much as they could. Finally someone appeared and helped, but definitely not the best first impression
10
Jennifer
28. juni 2025
·
Overnattet 1 natt
Staff was very friendly and the room was clean, modern, spacious and quiet. They even accommodated a late check out. Will stay here again next time I’m in Santa Clara
Staff was very friendly and the room was clean, modern, spacious and quiet. They even accommodated a late check out. Will stay here again next time I’m in Santa Clara
2
Maria
25. mars 2024
·
Overnattet 1 natt
I am writing to express my extreme disappointment with my recent stay at The Row Hotel, BW Signature Collection. My experience was so disappointing that I feel compelled to bring it to your attention in hopes of improving future guest experiences. Upon my arrival at the hotel, I was shocked to find that there was no staff present. Not only was there a lack of staff, but the security of the hotel was severely compromised. Multiple DoorDash employees were freely wandering around the premises, indicating a serious breach in security. It was concerning to witness anyone being able to access the hotel without proper authorization or verification. Moreover, the virtual check-in kiosk, which appeared to be the only means of checking in, was not functioning properly. I was not provided with a code or any instructions on how to proceed with the check-in process. When I attempted to seek assistance from other guests, I discovered that they had managed to enter the hotel using the kiosk before it became inoperable. The lack of responsiveness and accountability from the hotel management further exacerbated the situation. Despite multiple attempts to contact the hotel for assistance, I was met with utter disregard and indifference. The owner’s dishonesty in claiming that I had left the premises, coupled with his refusal to provide a refund, only added to my frustration and dissatisfaction. Fortunately, after escalating the issue with Expedia, I was able to secure a refund.
I am writing to express my extreme disappointment with my recent stay at The Row Hotel, BW Signature Collection. My experience was so disappointing that I feel compelled to bring it to your attention in hopes of improving future guest experiences. Upon my arrival at the hotel, I was shocked to find that there was no staff present. Not only was there a lack of staff, but the security of the hotel was severely compromised. Multiple DoorDash employees were freely wandering around the premises, indicating a serious breach in security. It was concerning to witness anyone being able to access the hotel without proper authorization or verification. Moreover, the virtual check-in kiosk, which appeared to be the only means of checking in, was not functioning properly. I was not provided with a code or any instructions on how to proceed with the check-in process. When I attempted to seek assistance from other guests, I discovered that they had managed to enter the hotel using the kiosk before it became inoperable. The lack of responsiveness and accountability from the hotel management further exacerbated the situation. Despite multiple attempts to contact the hotel for assistance, I was met with utter disregard and indifference. The owner’s dishonesty in claiming that I had left the premises, coupled with his refusal to provide a refund, only added to my frustration and dissatisfaction. Fortunately, after escalating the issue with Expedia, I was able to secure a refund.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Beliggenhet
Praktisk beliggenhet for Santana Row, Valley Fair, Winchester Mystery House og tilgang til motorvei. Noen gjester fant området travelt eller mindre egnet for å gå, med vanlig trafikkstøy.
Relaterte gjesteomtaler
10
Carol
22. aug. 2024
·
Overnattet 1 natt
Great location by Santana Row
Great location by Santana Row
8
Starry
18. aug. 2025
·
Overnattet 1 natt
Good location but a long walk from the row, good looking modern rooms and common space but the amenities are old (ac, fixtures)
Good location but a long walk from the row, good looking modern rooms and common space but the amenities are old (ac, fixtures)
8
Alan
13. mai 2025
·
Overnattet 1 natt
Rooms were clean and reasonably priced. Located near freeway and Santana Row shopping. Heavy street traffic made walking unpleasant.
Rooms were clean and reasonably priced. Located near freeway and Santana Row shopping. Heavy street traffic made walking unpleasant.
8
Crisea
5. aug. 2025
·
Overnattet 2 netter
It was a great experience staying in this hotel. Location is very accessible to everything.
It was a great experience staying in this hotel. Location is very accessible to everything.
10
ASHLEY
8. mai 2024
·
Overnattet 1 natt
Loved staying at this hotel while attending a concert at SAP Center. Great location, right off the freeway, staff was amazing and easy access for Uber pickup.
Loved staying at this hotel while attending a concert at SAP Center. Great location, right off the freeway, staff was amazing and easy access for Uber pickup.
10
Natalie
31. aug. 2025
·
Overnattet 1 natt
Virtual check in, 10 min walk to Westfields Mall, small but clean hotel near San Jose airport.
Virtual check in, 10 min walk to Westfields Mall, small but clean hotel near San Jose airport.
10
Paula
18. juni 2024
·
Overnattet 1 natt
We stayed at this hotel to be close to our morning destination. I found the hotel to be quite nice for the price. The hotel is not in an exciting area of San Jose unless you wish to be close to the mall, but the hotel itself is very nice. The check-in was fantastic. I called ahead to make a change to my check-in and the gentleman who assisted me was exceptionally nice and accomodating. Upon arrival, the hotel was modernized with keyless room entry, I received my code ahead of time for check-in which made it very easy after a long day. The room is simple but had nice gems of courtesy throughout including water bottles, a coffee selection, and even little Biscoff cookie packs. The sink area had a Qtip pack and nail file kit in addition to the other standard room amenities at other chain hotels. The bed was just okay, but the bedding was nice and the pillows were nice. Even though the hotel is close to the freeway and on a fairly busy street, I was not disturbed by any street noise through the night. Breakfast was simple but had many nice grab-and-go items like yogurt and muffins. There were two hot items, an egg omelet and a sausage patty. The area was clean, organized, and well-stocked. Staff were courteous and kind. I would stay here again and if I was traveling I would stay here to be near the airport without having to hear the planes. I almost forgot- there's a smart TV to sign into your streaming apps or just watch TV which is what we did- there were a ton of channels!
We stayed at this hotel to be close to our morning destination. I found the hotel to be quite nice for the price. The hotel is not in an exciting area of San Jose unless you wish to be close to the mall, but the hotel itself is very nice. The check-in was fantastic. I called ahead to make a change to my check-in and the gentleman who assisted me was exceptionally nice and accomodating. Upon arrival, the hotel was modernized with keyless room entry, I received my code ahead of time for check-in which made it very easy after a long day. The room is simple but had nice gems of courtesy throughout including water bottles, a coffee selection, and even little Biscoff cookie packs. The sink area had a Qtip pack and nail file kit in addition to the other standard room amenities at other chain hotels. The bed was just okay, but the bedding was nice and the pillows were nice. Even though the hotel is close to the freeway and on a fairly busy street, I was not disturbed by any street noise through the night. Breakfast was simple but had many nice grab-and-go items like yogurt and muffins. There were two hot items, an egg omelet and a sausage patty. The area was clean, organized, and well-stocked. Staff were courteous and kind. I would stay here again and if I was traveling I would stay here to be near the airport without having to hear the planes. I almost forgot- there's a smart TV to sign into your streaming apps or just watch TV which is what we did- there were a ton of channels!
8
Anna
7. mars 2025
·
Overnattet 3 netter
It was clean and had a good breakfast. The location wasnt the best and not many restaurants near by that didnt look a little runned down. Seemed to be on the edge of a rough neighborhood.
It was clean and had a good breakfast. The location wasnt the best and not many restaurants near by that didnt look a little runned down. Seemed to be on the edge of a rough neighborhood.
8
Corey
23. mai 2024
·
Overnattet 3 netter
I like the proximity to the major freeway interchange of 680 and 17, be able to walk to Valley Fair Mall/Santana Row if I chose to (and I did), and being across the street from Falafel’s Drive-in (had gone there for years when in college, decades before it was featured on Diners, Drive-ins, and Dives!) The place is clean and modern and fancy. What I didn’t like was that someone took the valet cart and I had to make multiple trips to/from my car on the bottom floor while my room was on the 2nd floor. There is a virtual front desk clerk, someone who is a real person but who is on camera to help check you in. This is the trend and while it was fine overall, I know that it may pose a challenge for those who want the personal touch of interacting with someone on site. There is nothing to look at but a neighbor’s junky yard if you have the rooms facing the rear; the rooms facing the front get street traffic noise, so seeing someone’s yard is best.
I like the proximity to the major freeway interchange of 680 and 17, be able to walk to Valley Fair Mall/Santana Row if I chose to (and I did), and being across the street from Falafel’s Drive-in (had gone there for years when in college, decades before it was featured on Diners, Drive-ins, and Dives!) The place is clean and modern and fancy. What I didn’t like was that someone took the valet cart and I had to make multiple trips to/from my car on the bottom floor while my room was on the 2nd floor. There is a virtual front desk clerk, someone who is a real person but who is on camera to help check you in. This is the trend and while it was fine overall, I know that it may pose a challenge for those who want the personal touch of interacting with someone on site. There is nothing to look at but a neighbor’s junky yard if you have the rooms facing the rear; the rooms facing the front get street traffic noise, so seeing someone’s yard is best.
10
Jamie
26. sep. 2025
·
Overnattet 1 natt
I love that we could walk to Santana Row. It was a nice little hotel.
I love that we could walk to Santana Row. It was a nice little hotel.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Servering
Gratis frokost er verdsatt og generelt enkel, fra kontinentale alternativer til noen varme retter. Flere gjester fant den enkel eller ujevnt påfylt.
Relaterte gjesteomtaler
10
Evelyne
3. des. 2025
·
Overnattet 4 netter
Room could be cleaner. Staff was friendly. Breakfast was good enough. The location made it easy to go around town by car.
Room could be cleaner. Staff was friendly. Breakfast was good enough. The location made it easy to go around town by car.
10
Yue
28. mai 2025
·
Overnattet 2 netter
Friendly service, quick response, auto check in and inquiries. No extra early check in fee ( not sure but mine has waved). Close to the biggest mall in Bay Area, walkable distance. Good breakfast options, will come back again if I have any plans in San Jose. Thank you.
Friendly service, quick response, auto check in and inquiries. No extra early check in fee ( not sure but mine has waved). Close to the biggest mall in Bay Area, walkable distance. Good breakfast options, will come back again if I have any plans in San Jose. Thank you.
10
Paula
18. juni 2024
·
Overnattet 1 natt
We stayed at this hotel to be close to our morning destination. I found the hotel to be quite nice for the price. The hotel is not in an exciting area of San Jose unless you wish to be close to the mall, but the hotel itself is very nice. The check-in was fantastic. I called ahead to make a change to my check-in and the gentleman who assisted me was exceptionally nice and accomodating. Upon arrival, the hotel was modernized with keyless room entry, I received my code ahead of time for check-in which made it very easy after a long day. The room is simple but had nice gems of courtesy throughout including water bottles, a coffee selection, and even little Biscoff cookie packs. The sink area had a Qtip pack and nail file kit in addition to the other standard room amenities at other chain hotels. The bed was just okay, but the bedding was nice and the pillows were nice. Even though the hotel is close to the freeway and on a fairly busy street, I was not disturbed by any street noise through the night. Breakfast was simple but had many nice grab-and-go items like yogurt and muffins. There were two hot items, an egg omelet and a sausage patty. The area was clean, organized, and well-stocked. Staff were courteous and kind. I would stay here again and if I was traveling I would stay here to be near the airport without having to hear the planes. I almost forgot- there's a smart TV to sign into your streaming apps or just watch TV which is what we did- there were a ton of channels!
We stayed at this hotel to be close to our morning destination. I found the hotel to be quite nice for the price. The hotel is not in an exciting area of San Jose unless you wish to be close to the mall, but the hotel itself is very nice. The check-in was fantastic. I called ahead to make a change to my check-in and the gentleman who assisted me was exceptionally nice and accomodating. Upon arrival, the hotel was modernized with keyless room entry, I received my code ahead of time for check-in which made it very easy after a long day. The room is simple but had nice gems of courtesy throughout including water bottles, a coffee selection, and even little Biscoff cookie packs. The sink area had a Qtip pack and nail file kit in addition to the other standard room amenities at other chain hotels. The bed was just okay, but the bedding was nice and the pillows were nice. Even though the hotel is close to the freeway and on a fairly busy street, I was not disturbed by any street noise through the night. Breakfast was simple but had many nice grab-and-go items like yogurt and muffins. There were two hot items, an egg omelet and a sausage patty. The area was clean, organized, and well-stocked. Staff were courteous and kind. I would stay here again and if I was traveling I would stay here to be near the airport without having to hear the planes. I almost forgot- there's a smart TV to sign into your streaming apps or just watch TV which is what we did- there were a ton of channels!
4
Mary
25. feb. 2025
·
Overnattet 1 natt
Worried about my car all night - very sketchy person rode by on a bike and stopped as I was unpacking my car - which had alot of things in it. Virtual checkin was hard and unpleasant. Very cold noisy floor. Noise road outside. Very poor breakfast. Ran out of food. Water emprt. Hard to understand how can be rated so high and cost so much for such low quality.
Worried about my car all night - very sketchy person rode by on a bike and stopped as I was unpacking my car - which had alot of things in it. Virtual checkin was hard and unpleasant. Very cold noisy floor. Noise road outside. Very poor breakfast. Ran out of food. Water emprt. Hard to understand how can be rated so high and cost so much for such low quality.
8
Anna
7. mars 2025
·
Overnattet 3 netter
It was clean and had a good breakfast. The location wasnt the best and not many restaurants near by that didnt look a little runned down. Seemed to be on the edge of a rough neighborhood.
It was clean and had a good breakfast. The location wasnt the best and not many restaurants near by that didnt look a little runned down. Seemed to be on the edge of a rough neighborhood.
10
Karen
29. apr. 2025
·
Overnattet 1 natt
Lovely place. Good selections for breakfast. Only negative was the lack of working electrical outlets. It’s a problem that being worked on.
Lovely place. Good selections for breakfast. Only negative was the lack of working electrical outlets. It’s a problem that being worked on.
10
Michael
14. des. 2025
·
Overnattet 1 natt
Check-in and checkout were incredibly easy. The room was very comfortable, spotless, and quiet. The breakfast was very good. We recommend this hotel!
Check-in and checkout were incredibly easy. The room was very comfortable, spotless, and quiet. The breakfast was very good. We recommend this hotel!
8
Melinda
21. nov. 2025
·
Overnattet 3 netter
The free breakfast and the free parking.
The free breakfast and the free parking.
6
Kelsey
11. mars 2024
·
Overnattet 1 natt
Staff was great but most were virtual. Breakfast very basic and not many options. Great location though.
Staff was great but most were virtual. Breakfast very basic and not many options. Great location though.
6
Barrington
22. aug. 2024
·
Overnattet 1 natt
Pee stain in the middle of the room and a bit of a musty smell . Overall decent but expected a bit more . Friendly staff , good free breakfast
Pee stain in the middle of the room and a bit of a musty smell . Overall decent but expected a bit more . Friendly staff , good free breakfast
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
8
Lori
for 4 uker siden
·
Overnattet 1 natt
The jacuzzi tub in the room was very nice
The jacuzzi tub in the room was very nice
10
Stephen
13. aug. 2026
·
Overnattet 2 netter
Very clean and orderly parking is great rooms are beautiful there is a gym on the 2nd floor along with ice machine and vending snacks close to hiway 17 and valley Fair Mall also O'Connor hospital is 4 blocks away great venue great place staff was very helpful
Very clean and orderly parking is great rooms are beautiful there is a gym on the 2nd floor along with ice machine and vending snacks close to hiway 17 and valley Fair Mall also O'Connor hospital is 4 blocks away great venue great place staff was very helpful
10
Eric
10. aug. 2026
·
Overnattet 1 natt
Clean spacious room
Clean spacious room
10
Stephen
5. aug. 2026
·
Overnattet 1 natt
The Row is awesome check it out your self you won't be disappointed 2nd floor has gymnasium with ice and vending
The Row is awesome check it out your self you won't be disappointed 2nd floor has gymnasium with ice and vending
8
Keith
3. aug. 2026
·
Overnattet 2 netter
The lamp to the left of the comfortable bed did not work. It was a comfortable room, as I would expect from your wonderful room rate.
The lamp to the left of the comfortable bed did not work. It was a comfortable room, as I would expect from your wonderful room rate.
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Umiddelbare KI-svar er basert på hotellinformasjonen
Priser for kommende datoer
september 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
oktober 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
Rimeligere
Dyrere
Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.
Priser i USD for 2 gjester oppdateres daglig.
- 2026-09-16: 669.6035939758301USD
- 2026-09-17: 200.26999729385378USD
- 2026-09-18: 177.99712542190554USD
- 2026-09-19: 178.77071915359497USD
- 2026-09-20: 157.88647325134278USD
- 2026-09-21: 160.0052562461853USD
- 2026-09-22: 331.1056134979248USD
- 2026-09-23: NO DATA
- 2026-09-24: 180.5675450759888USD
- 2026-09-25: 169.89661752166748USD
- 2026-09-26: 160.0052562461853USD
- 2026-09-27: 158.250851171875USD
- 2026-09-28: 201.94162741851807USD
- 2026-09-29: 201.94162741851807USD
- 2026-09-30: 196.65452200698854USD
- 2026-10-01: 201.987796434021USD
- 2026-10-02: 160.0052562461853USD
- 2026-10-03: 191.04263964004517USD
- 2026-10-04: 170.65959728393554USD
- 2026-10-05: 169.15234356689453USD
- 2026-10-06: 191.04263964004517USD
- 2026-10-07: 193.03267133255005USD
- 2026-10-08: 186.98298899917603USD
- 2026-10-09: 165.49069926452637USD
- 2026-10-10: 191.04263964004517USD
- 2026-10-11: 632.6793108093262USD
- 2026-10-12: NO DATA
- 2026-10-13: NO DATA
- 2026-10-14: NO DATA
- 2026-10-15: 211.9379373817444USD
- 2026-10-16: 190.04762379379272USD
- 2026-10-17: 192.1626411064148USD
- 2026-10-18: 170.65959728393554USD
- 2026-10-19: 170.65959728393554USD
- 2026-10-20: 160.0052562461853USD
- 2026-10-21: 170.57363464050295USD
- 2026-10-22: 170.65959728393554USD
- 2026-10-23: 170.65959728393554USD
- 2026-10-24: 160.0052562461853USD
- 2026-10-25: 170.57363464050295USD
- 2026-10-26: 170.65959728393554USD
- 2026-10-27: 170.65959728393554USD
- 2026-10-28: 170.65959728393554USD
- 2026-10-29: 170.65959728393554USD
- 2026-10-30: 170.65959728393554USD
- 2026-10-31: 171.14237525939942USD
- 2026-11-01: 170.81092516479492USD
- 2026-11-02: 170.65959728393554USD
- 2026-11-03: 170.65959728393554USD
- 2026-11-04: 168.57836602249145USD
- 2026-11-05: 170.65959728393554USD
- 2026-11-06: 170.65959728393554USD
- 2026-11-07: 170.65959728393554USD
- 2026-11-08: 170.65959728393554USD
- 2026-11-09: 170.65959728393554USD
- 2026-11-10: 170.65959728393554USD
- 2026-11-11: 171.14237525939942USD
- 2026-11-12: 170.65959728393554USD
- 2026-11-13: 170.65959728393554USD
- 2026-11-14: 170.65959728393554USD
- 2026-11-15: 170.57363464050295USD
- 2026-11-16: 171.11251252365113USD
En resepsjonist vil ta imot gjestene ved ankomst. Gjestene kan få hjelp i den virtuelle resepsjonen. Kredittkortet som ble brukt til å bestille oppholdet, må fremvises av kortinnehaveren ved innsjekking sammen med legitimasjon med bilde. Eventuelle andre løsninger må avtales med overnattingsstedet før ankomst.Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy. Dette hotellet med virtuelle service tilbyr gjestesupport døgnet rundt via SMS eller telefon.
Innsjekkingen må foretas av en person som er minst 21 år gammel.
- Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
- Legitimasjon med bilde utstedt av offentlig myndighet samt et kredittkort kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
- Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
- Navnet på kredittkortet som ble brukt ved innsjekking til å betale for tilfeldige utgifter, må være hovednavnet i reservasjonen av gjesterommet
- Dette overnattingsstedet godtar kredittkort og debetkort; ingen kontantbetalinger
- Overnattingsstedet har følgende sikkerhetstiltak: brannslukningsapparat
- Merk at kulturelle normer og regler for gjester kan variere avhengig av land og overnattingssted. Det er overnattingsstedet som har bestemt reglene som er oppgitt
- Gjestene kan forhøre seg om å ta med kjæledyr ved å kontakte overnattingsstedet direkte ved hjelp av kontaktopplysningene i bestillingsbekreftelsen (gebyrer gjelder, og disse finner du i delen om gebyrer).
- For å lese mer om Best Westerns personvernregler, kan du besøke https://www.bestwestern.no/legal/privacy-policy.
- Kjæledyravgift: USD 35 per kjæledyr, per natt
- Det kreves ikke betaling for servicedyr
- Gebyr ved tidlig innsjekking: USD 20 (med forbehold om tilgjengelighet)
- Gebyr ved sen utsjekking: USD 20 (med forbehold om tilgjengelighet)
Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.
Populære fasiliteter
Parkering
Rom for ikke-røykere
Forretningssenter
Rengjøring
Bagasjeoppbevaring
Separat røykeområde
Tjenester
Forretningssenter
Rengjøring
Bagasjeoppbevaring
Separat røykeområde
Ekspress innsjekking/Utsjekking
Selvbetjent vaskeri
24-Hour Front Desk
Aktiviteter
Fitness Center (nearby)
Internett
Gratis wi-fi
Generelt
Rom for ikke-røykere
Vendingmaskin
Familierom
Wheelchair Accessible (Limited)
Parkering
Parkering
Gratis parkering
Parking (Limited)
Parking Onsite