The Row Hotel; BW Signature Collection
US$ 165
/ noite
Média para setembro
Selecione datas para ver preços e disponibilidade
US$ 165
/ noite
Média para setembro
Média de preços por mês
Em The Row Hotel; BW Signature Collection, a diária custa em média US$ 122 no mês mais barato (dezembro) e US$ 210 no mês mais caro (junho), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 138 |
| fevereiro | US$ 203 |
| março | US$ 198 |
| abril | US$ 147 |
| maio | US$ 177 |
| junho | US$ 210 |
| julho | US$ 189 |
| agosto | US$ 164 |
| setembro | US$ 165 |
| outubro | US$ 185 |
| novembro | US$ 148 |
| dezembro | US$ 122 |
J
F
M
A
M
J
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set. · US$ 165
S
O
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Mais caro: junho (aprox. US$ 210)
Mais barato: dezembro (aprox. US$ 122)
Sobre esta propriedade
Aproveite opções de lazer, como uma academia aberta 24 horas, ou outras comodidades, como máquina automática de vendas.
Comodidades
Aproveite opções de lazer, como uma academia aberta 24 horas, ou outras comodidades, como máquina automática de vendas.
Comodidades
As comodidades presentes incluem check-in expresso, check-out expresso e balcão de recepção 24 horas. Estacionamento grátis sem manobrista está disponível no local.
Quartos
Sinta-se em casa em um de nossos 55 quartos com ar-condicionado e smart TVs. Seu quarto inclui uma cama de espuma com sistema de memória. A propriedade oferece Wi-Fi de cortesia para navegar na web e canais a cabo para a sua diversão. Banheiro privativo com banheiras ou chuveiros apresenta produtos de toalete de cortesia e secadores de cabelo.
Localização
No centro comercial em San José, The Row Hotel, BW Signature Collection está a poucos passos de Vale do Silício e a 12 minuto(s) a pé de Westfield Valley Fair Shopping Mall. Este hotel fica a 1,1 km de Santana Row Shopping Center e a 17,5 km de Levi's Stadium.
Lugares próximos
Vale do Silício(0.1 milhas)
Westfield Valley Fair Shopping Mall(0.4 milhas)
Santana Row Shopping Center(0.6 milhas)
San Jose Municipal Rose Garden(0.7 milhas)
Santa Clara Valley Medical Center(0.9 milhas)
Winchester Mystery House(1 milhas)
Rosicrucian Egyptian Museum(1.1 milhas)
Vinícola J. Lohr(1.2 milhas)
Santa Clara University(2.1 milhas)
SAP Center at San Jose(2.3 milhas)
Sede da eBay Inc.(2.4 milhas)
Mission Santa Clara de Asis(2.6 milhas)
Sede da Adobe Corporate(2.6 milhas)
Children's Discovery Museum(2.7 milhas)
San Jose Center for the Performing Arts(2.7 milhas)
Aeroporto Internacional Norman Y. Mineta San Jose (SJC)(6.5 milhas)
Aeroporto de San Carlos (SQL)(27.2 milhas)
Aeroporto Municipal de Watsonville (WVI)(42.2 milhas)
Aeroporto Internacional de Oakland (OAK)(37.1 milhas)
Estacionamento
Quartos de não fumantes
Centro de negócios
Serviços domésticos
Armazenamento de bagagem
Área de fumantes
Localização
2404 Stevens Creek Blvd, San José, Califórnia, Estados Unidos
Vale do Silício (0.1 milhas)
Westfield Valley Fair Shopping Mall (0.4 milhas)
Santana Row Shopping Center (0.6 milhas)
San Jose Municipal Rose Garden (0.7 milhas)
Santa Clara Valley Medical Center (0.9 milhas)
Winchester Mystery House (1 milhas)
Opções de quarto
6
Quarto luxo, 2 camas Queen, para não fumantes, banheira de hidromassagem
Detalhes do quarto
2 Camas De Casal Grandes
Acomoda 4
250 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
4
Quarto standard, 1 cama King, acessível, para não fumantes
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
210 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
6
Quarto standard, 1 cama King, para não fumantes
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
210 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
4
Quarto standard, 1 cama Queen, acessível, para não fumantes
Detalhes do quarto
1 Cama De Casal Grande
Acomoda 2
210 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
6
Suíte, 1 cama King, para não fumantes (Dining Table;Living Room)
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
210 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
6
Quarto standard, 2 camas Queen, para não fumantes
Detalhes do quarto
2 Camas De Casal Grandes
Acomoda 4
210 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
6
Quarto luxo, 1 cama King, para não fumantes, banheira de hidromassagem
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
250 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
Avaliações dos hóspedes
7.8
Bom
Com base em 639 avaliações verificadas
Quem se hospeda aqui?
Negócios
42%
Casal
17%
Famílias
26%
Grupos
8%
Viajantes individuais
4%
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Analisando as avaliações do The Row Hotel; BW Signature Collection, os hóspedes frequentemente destacam o acesso conveniente a Santana Row e às rodovias, estacionamento fácil, atendimento amigável e quartos geralmente limpos e modernos, ao mesmo tempo em que observam limpeza inconsistente e problemas ocasionais de manutenção.
Leia maisIsso foi útil?
Opinião dos hóspedes
Analisando as avaliações do The Row Hotel; BW Signature Collection, os hóspedes frequentemente destacam o acesso conveniente a Santana Row e às rodovias, estacionamento fácil, atendimento amigável e quartos geralmente limpos e modernos, ao mesmo tempo em que observam limpeza inconsistente e problemas ocasionais de manutenção.
Muitos apreciam o check-in digital baseado em código, mas várias avaliações relatam problemas com os quiosques virtuais, respostas lentas e a ausência de funcionários no local em alguns momentos. Os quartos variam em ambiente e tamanho; o barulho do trânsito e dos corredores é comum, alguns colchões são bastante firmes e a disposição da pia do lado de fora do banheiro não agrada a todos. O café da manhã é gratuito e conveniente, embora as opções sejam simples e às vezes escassas. Espere uma estadia prática e com bom custo-benefício se você se sentir confortável com o check-in virtual e o possível barulho da rua.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
O estacionamento é fácil e geralmente seguro, com algumas vagas sombreadas ou subterrâneas; alguns observam vagas apertadas ou um estacionamento com aparência duvidosa. A pequena academia e as comodidades limitadas (por exemplo, poucos carrinhos, sem máquinas de venda automática) tornam as instalações básicas.
Avaliações dos hóspedes relacionadas
10
Suahill
5 de abr. de 2024
·
Hospedou-se por 1 noite
Clean and just down street from many shopping and dine in restaurants. Parking lot is a little sketchy but hotel itself is clean and staff is nice
Clean and just down street from many shopping and dine in restaurants. Parking lot is a little sketchy but hotel itself is clean and staff is nice
10
gary
25 de jun. de 2024
·
Hospedou-se por 1 noite
Loved the parking below the rooms, in shade. Room had reading lamps on either side of the bed, but no place to plug them in within reach of the cord. Peculiar.
Loved the parking below the rooms, in shade. Room had reading lamps on either side of the bed, but no place to plug them in within reach of the cord. Peculiar.
10
jerry
20 de dez. de 2025
·
Hospedou-se por 1 noite
Easy underground parking. Parking felt safe and secure. The rooms are comfortable and clean.
Easy underground parking. Parking felt safe and secure. The rooms are comfortable and clean.
8
Kristin
15 de abr. de 2024
·
Hospedou-se por 1 noite
It was a nice stay. Would have been better if there was at least a vending machine available to get water.
It was a nice stay. Would have been better if there was at least a vending machine available to get water.
8
Silvia
7 de dez. de 2024
·
Hospedou-se por 1 noite
Easy parking and a quick check-in
Easy parking and a quick check-in
10
Elisa
2 de set. de 2024
·
Hospedou-se por 1 noite
Staff nice, clean room, and close to shopping. Parking is tight but over all not bad.
Staff nice, clean room, and close to shopping. Parking is tight but over all not bad.
10
Victoria
24 de dez. de 2025
·
Hospedou-se por 2 noites
Parking was easy and secure. Staff was friendly.
Parking was easy and secure. Staff was friendly.
8
Corey
23 de mai. de 2024
·
Hospedou-se por 3 noites
I like the proximity to the major freeway interchange of 680 and 17, be able to walk to Valley Fair Mall/Santana Row if I chose to (and I did), and being across the street from Falafel’s Drive-in (had gone there for years when in college, decades before it was featured on Diners, Drive-ins, and Dives!) The place is clean and modern and fancy. What I didn’t like was that someone took the valet cart and I had to make multiple trips to/from my car on the bottom floor while my room was on the 2nd floor. There is a virtual front desk clerk, someone who is a real person but who is on camera to help check you in. This is the trend and while it was fine overall, I know that it may pose a challenge for those who want the personal touch of interacting with someone on site. There is nothing to look at but a neighbor’s junky yard if you have the rooms facing the rear; the rooms facing the front get street traffic noise, so seeing someone’s yard is best.
I like the proximity to the major freeway interchange of 680 and 17, be able to walk to Valley Fair Mall/Santana Row if I chose to (and I did), and being across the street from Falafel’s Drive-in (had gone there for years when in college, decades before it was featured on Diners, Drive-ins, and Dives!) The place is clean and modern and fancy. What I didn’t like was that someone took the valet cart and I had to make multiple trips to/from my car on the bottom floor while my room was on the 2nd floor. There is a virtual front desk clerk, someone who is a real person but who is on camera to help check you in. This is the trend and while it was fine overall, I know that it may pose a challenge for those who want the personal touch of interacting with someone on site. There is nothing to look at but a neighbor’s junky yard if you have the rooms facing the rear; the rooms facing the front get street traffic noise, so seeing someone’s yard is best.
8
Melinda
21 de nov. de 2025
·
Hospedou-se por 3 noites
The free breakfast and the free parking.
The free breakfast and the free parking.
8
Teresa
26 de mai. de 2024
·
Hospedou-se por 2 noites
Located on a busy street has underground parking The room was adequate the bathroom left a bit to be was unsteady The bathtub has jets and is very relaxing but you have to Be out of the tub to turn it on and off Which can be difficult Need more luggage carts Nice ceiling fan and lights Reasonable continental breakfast
Located on a busy street has underground parking The room was adequate the bathroom left a bit to be was unsteady The bathtub has jets and is very relaxing but you have to Be out of the tub to turn it on and off Which can be difficult Need more luggage carts Nice ceiling fan and lights Reasonable continental breakfast
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
Muitos hóspedes consideraram os quartos e as áreas comuns limpos, enquanto outros relataram áreas empoeiradas, toalhas ou tapetes manchados, odores mofados ou de perfume e banheiras sujas ocasionais. A limpeza durante estadias de várias noites foi limitada para alguns.
Avaliações dos hóspedes relacionadas
6
Alexander
3 de abr. de 2025
·
Hospedou-se por 1 noite
We had a very fun stay in the area besides the hotel. It was nice as a point of access to all of the places we wanted to go, but the hotel was grungy and the rooms seemed to be in a state of disrepair, besides the lobby and public areas. The lack of on-site staff (besides cleaners) did not give us much faith that anybody checks the rooms regularly to oversee the guest experience. Mysterious substances on the walls of the bathroom seemed to confirm our fears that the rooms are given no more than a surface cleaning and a change of sheets before it's on to the next.
We had a very fun stay in the area besides the hotel. It was nice as a point of access to all of the places we wanted to go, but the hotel was grungy and the rooms seemed to be in a state of disrepair, besides the lobby and public areas. The lack of on-site staff (besides cleaners) did not give us much faith that anybody checks the rooms regularly to oversee the guest experience. Mysterious substances on the walls of the bathroom seemed to confirm our fears that the rooms are given no more than a surface cleaning and a change of sheets before it's on to the next.
10
Theresa
7 de set. de 2025
·
Hospedou-se por 1 noite
Super comfy bed. Clean rooms.
Super comfy bed. Clean rooms.
8
Pezhman
5 de nov. de 2025
·
Hospedou-se por 4 noites
Overall the hotel is nice. The towels and the room can benefit from better cleaning, however. Under the beds were very dusty with items from the previous guests! Some towels had spots and stains on them. The breakfast area is nice. Staff are helpful.
Overall the hotel is nice. The towels and the room can benefit from better cleaning, however. Under the beds were very dusty with items from the previous guests! Some towels had spots and stains on them. The breakfast area is nice. Staff are helpful.
6
Yan
8 de mar. de 2025
·
Hospedou-se por 5 noites
This is a standard three star hotel and they don't do room cleaning until you check out. During my stay for the 4 days, only one time they cleaned the room because the first day I checked in, the next morning I checked out and extended my stay for the rest 3days. I booked only one night for the first day. So when by the time I extended my stay, they cleaned it. Even after the second day I stayed there and asked for room service, they didn't do it. Please bear in mind that you really need to bear a used room for the rest days of time staying.
This is a standard three star hotel and they don't do room cleaning until you check out. During my stay for the 4 days, only one time they cleaned the room because the first day I checked in, the next morning I checked out and extended my stay for the rest 3days. I booked only one night for the first day. So when by the time I extended my stay, they cleaned it. Even after the second day I stayed there and asked for room service, they didn't do it. Please bear in mind that you really need to bear a used room for the rest days of time staying.
6
Christina
27 de jul. de 2025
·
Hospedou-se por 1 noite
Look, the property is in a prime location but the cleanliness was not it. Check-in was great & easy as the person was remote. Same for check-out. When I arrived to the room instantly noticed the dirty carpet, outdated appliances, DIRTY restroom. I was very skeptical about even using their sheets & towels. Unfortunately I arrived late, around 9:30pm & I had no energy to complain as I had to be up early the next day. The complementary breakfast was ok though. I wouldn’t stay here again but I hope this helps!
Look, the property is in a prime location but the cleanliness was not it. Check-in was great & easy as the person was remote. Same for check-out. When I arrived to the room instantly noticed the dirty carpet, outdated appliances, DIRTY restroom. I was very skeptical about even using their sheets & towels. Unfortunately I arrived late, around 9:30pm & I had no energy to complain as I had to be up early the next day. The complementary breakfast was ok though. I wouldn’t stay here again but I hope this helps!
10
Michael
14 de dez. de 2025
·
Hospedou-se por 1 noite
Check-in and checkout were incredibly easy. The room was very comfortable, spotless, and quiet. The breakfast was very good. We recommend this hotel!
Check-in and checkout were incredibly easy. The room was very comfortable, spotless, and quiet. The breakfast was very good. We recommend this hotel!
10
Anna Liza
31 de mai. de 2025
·
Hospedou-se por 1 noite
The hotel is clean and so is our room. The staff that was working that morning was friendly and accommodating.
The hotel is clean and so is our room. The staff that was working that morning was friendly and accommodating.
6
Barrington
22 de ago. de 2024
·
Hospedou-se por 1 noite
Pee stain in the middle of the room and a bit of a musty smell . Overall decent but expected a bit more . Friendly staff , good free breakfast
Pee stain in the middle of the room and a bit of a musty smell . Overall decent but expected a bit more . Friendly staff , good free breakfast
6
Maureen
27 de jul. de 2025
·
Hospedou-se por 3 noites
The tub is dirty, the shower is hard to control the temp. Over all the room and facility are tidy.
The tub is dirty, the shower is hard to control the temp. Over all the room and facility are tidy.
6
Lucille
24 de jul. de 2025
·
Hospedou-se por 1 noite
It was very weird that they had a virtual front desk and no actual person to check me in. Hotel is a bit outdated, strong perfumed smell throughout the halls. Jetted tub was older and kinda dingy, but a very large tub biggest I’ve seen. Rooms are not sound proof you can hear outside the door and I could hear someone’s shower as I walked the hallway. With a little more TLC this place could be a bit better.
It was very weird that they had a virtual front desk and no actual person to check me in. Hotel is a bit outdated, strong perfumed smell throughout the halls. Jetted tub was older and kinda dingy, but a very large tub biggest I’ve seen. Rooms are not sound proof you can hear outside the door and I could hear someone’s shower as I walked the hallway. With a little more TLC this place could be a bit better.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Quartos com boa aparência moderna, alguns espaçosos, mas o barulho do trânsito e dos corredores é frequente, vários colchões são muito firmes e a disposição da pia do lado de fora do banheiro não agrada a todos.
Avaliações dos hóspedes relacionadas
8
Stephanie
26 de out. de 2024
·
Hospedou-se por 1 noite
The service, location, and overall appeal of the hotel was great. The only downsides were: 1. The bed was like sleeping on a box spring 2. Our room connected to the breakfast area so we could hear everyone. Including the staff restocking with heels on. 3. When people were in the hallway we felt like they were in our room talking. Luckily it didn’t happen too often. 4. We were hearing load thumps that would rattle the room.
The service, location, and overall appeal of the hotel was great. The only downsides were: 1. The bed was like sleeping on a box spring 2. Our room connected to the breakfast area so we could hear everyone. Including the staff restocking with heels on. 3. When people were in the hallway we felt like they were in our room talking. Luckily it didn’t happen too often. 4. We were hearing load thumps that would rattle the room.
8
Brandon
31 de out. de 2025
·
Hospedou-se por 1 noite
Room was clean and had a boutique like feel. Staff was friendly, everything was digital, no room keys, etc. just a code. I enjoyed it. Check in was easy and quick. The room was nice, but the bed took up most of the actual room - the bathroom was mostly empty space - oversized with just a shower and toilet with sink outside bathroom placed in-between the entryway and the bed area of the room… May have been a converted ADA bathroom. Other than that, it was a nice hotel with very, very friendly and knowledgeable staff. We had a great experience and great day! Definitely recommend if you’re going to the mall nearby or the Winchester mystery house!
Room was clean and had a boutique like feel. Staff was friendly, everything was digital, no room keys, etc. just a code. I enjoyed it. Check in was easy and quick. The room was nice, but the bed took up most of the actual room - the bathroom was mostly empty space - oversized with just a shower and toilet with sink outside bathroom placed in-between the entryway and the bed area of the room… May have been a converted ADA bathroom. Other than that, it was a nice hotel with very, very friendly and knowledgeable staff. We had a great experience and great day! Definitely recommend if you’re going to the mall nearby or the Winchester mystery house!
6
XIAOWEI
25 de abr. de 2025
·
Hospedou-se por 4 noites
It’s too noisy.
It’s too noisy.
10
Wendy
10 de ago. de 2024
·
Hospedou-se por 1 noite
Unique reception desk setup with the kiosk and virtual assistant. Property is well kept, room was clean. Rooms on San Carlos Street are subject to some traffic noise.
Unique reception desk setup with the kiosk and virtual assistant. Property is well kept, room was clean. Rooms on San Carlos Street are subject to some traffic noise.
4
Paul
4 de dez. de 2025
·
Hospedou-se por 1 noite
The room was noisy with constant traffic noise until late at night. The bed was uncomfortable and the room was sparely furnished.
The room was noisy with constant traffic noise until late at night. The bed was uncomfortable and the room was sparely furnished.
8
Varick
21 de abr. de 2024
·
Hospedou-se por 2 noites
Bed was extra firm. Would have liked a little more give.
Bed was extra firm. Would have liked a little more give.
6
Sarah
2 de abr. de 2025
·
Hospedou-se por 2 noites
very noisy. bed uncomfortable
very noisy. bed uncomfortable
6
Jermane
20 de mar. de 2025
·
Hospedou-se por 1 noite
Bathroom is oddly large making room on small size. exhaust fan did not work in bathroom. Our room was on street side and could hear noise all night. My vision is limited so key code access to hotel and room was very inconvenient and difficult to manage.
Bathroom is oddly large making room on small size. exhaust fan did not work in bathroom. Our room was on street side and could hear noise all night. My vision is limited so key code access to hotel and room was very inconvenient and difficult to manage.
6
Melodie
28 de abr. de 2025
·
Hospedou-se por 3 noites
Centrally located; easy accessibility to freeways, etc. However, there is a lot of street/traffic noise. If I do stay there again, I prefer NOT to have an ADA room.
Centrally located; easy accessibility to freeways, etc. However, there is a lot of street/traffic noise. If I do stay there again, I prefer NOT to have an ADA room.
8
Miguel IV
10 de abr. de 2025
·
Hospedou-se por 1 noite
check in and check out was a breeze. Breakfast was good. The only thing that I found bizarre was the sink is outside of the bathroom, all other aspect of the hotel is good.
check in and check out was a breeze. Breakfast was good. The only thing that I found bizarre was the sink is outside of the bathroom, all other aspect of the hotel is good.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
Os funcionários são frequentemente descritos como amigáveis e prestativos, e o check-in digital pode ser rápido. No entanto, muitas avaliações citam problemas com o quiosque virtual, atrasos, falta de funcionários no local e respostas lentas às solicitações.
Avaliações dos hóspedes relacionadas
2
Lance
15 de mar. de 2024
·
Hospedou-se por 1 noite
It was very unsafe and scary to not have a front desk attendant available for check in. We had to wait a long time in an unsafe part of town at night.
It was very unsafe and scary to not have a front desk attendant available for check in. We had to wait a long time in an unsafe part of town at night.
4
Eliza
13 de mai. de 2025
·
Hospedou-se por 1 noite
I requested a late check out via the text messaging service that they had and didn’t get a response. There was no one to ask at the front desk for it.
I requested a late check out via the text messaging service that they had and didn’t get a response. There was no one to ask at the front desk for it.
10
Heather
21 de out. de 2025
·
Hospedou-se por 1 noite
Staff was super helpful. The room was nice to liked having a code to enter the room instead of a key
Staff was super helpful. The room was nice to liked having a code to enter the room instead of a key
6
Anna C
17 de jul. de 2025
·
Hospedou-se por 8 noites
Check in is an incredibly strange experience. Most of the time nobody is at the front desk and there is this kiosk with a remote person from a different country on there. It was so creepy to enter an empty lobby and then to hear a disembodied voice say “m’am, hello”. I felt like I was in the movie set of a fake hotel and was spooked out. Then the bathroom had a broken fan that sounded like a construction working drilling with a sledge hammer if you ever wanted to turn the bathroom light on and the thermostat on the wall didn’t connect to the AC so you had to go to the wall unit to turn it on. The room was crazy musty going in because the AC had been off. I switched rooms and it got MUCH better thankfully.
Check in is an incredibly strange experience. Most of the time nobody is at the front desk and there is this kiosk with a remote person from a different country on there. It was so creepy to enter an empty lobby and then to hear a disembodied voice say “m’am, hello”. I felt like I was in the movie set of a fake hotel and was spooked out. Then the bathroom had a broken fan that sounded like a construction working drilling with a sledge hammer if you ever wanted to turn the bathroom light on and the thermostat on the wall didn’t connect to the AC so you had to go to the wall unit to turn it on. The room was crazy musty going in because the AC had been off. I switched rooms and it got MUCH better thankfully.
10
Yue
28 de mai. de 2025
·
Hospedou-se por 2 noites
Friendly service, quick response, auto check in and inquiries. No extra early check in fee ( not sure but mine has waved). Close to the biggest mall in Bay Area, walkable distance. Good breakfast options, will come back again if I have any plans in San Jose. Thank you.
Friendly service, quick response, auto check in and inquiries. No extra early check in fee ( not sure but mine has waved). Close to the biggest mall in Bay Area, walkable distance. Good breakfast options, will come back again if I have any plans in San Jose. Thank you.
10
Michael
14 de dez. de 2025
·
Hospedou-se por 1 noite
Check-in and checkout were incredibly easy. The room was very comfortable, spotless, and quiet. The breakfast was very good. We recommend this hotel!
Check-in and checkout were incredibly easy. The room was very comfortable, spotless, and quiet. The breakfast was very good. We recommend this hotel!
10
Lisa
23 de nov. de 2024
·
Hospedou-se por 3 noites
The stay in the hotel was great but again I had issues with Hotels.com as they canceled my reservation because I arrived late. Luckily, the front desk was able to resolve.
The stay in the hotel was great but again I had issues with Hotels.com as they canceled my reservation because I arrived late. Luckily, the front desk was able to resolve.
6
Claudia R
19 de fev. de 2024
·
Hospedou-se por 1 noite
We arrived after a 2 hour drive around 7. Both my kids were in need to go to the bathroom and they have a kiosks to check in. It would not connect us to anyone for 20 minutes and there was nobody on site to assist. My kids were trying to hold it as much as they could. Finally someone appeared and helped, but definitely not the best first impression
We arrived after a 2 hour drive around 7. Both my kids were in need to go to the bathroom and they have a kiosks to check in. It would not connect us to anyone for 20 minutes and there was nobody on site to assist. My kids were trying to hold it as much as they could. Finally someone appeared and helped, but definitely not the best first impression
10
Jennifer
28 de jun. de 2025
·
Hospedou-se por 1 noite
Staff was very friendly and the room was clean, modern, spacious and quiet. They even accommodated a late check out. Will stay here again next time I’m in Santa Clara
Staff was very friendly and the room was clean, modern, spacious and quiet. They even accommodated a late check out. Will stay here again next time I’m in Santa Clara
2
Maria
25 de mar. de 2024
·
Hospedou-se por 1 noite
I am writing to express my extreme disappointment with my recent stay at The Row Hotel, BW Signature Collection. My experience was so disappointing that I feel compelled to bring it to your attention in hopes of improving future guest experiences. Upon my arrival at the hotel, I was shocked to find that there was no staff present. Not only was there a lack of staff, but the security of the hotel was severely compromised. Multiple DoorDash employees were freely wandering around the premises, indicating a serious breach in security. It was concerning to witness anyone being able to access the hotel without proper authorization or verification. Moreover, the virtual check-in kiosk, which appeared to be the only means of checking in, was not functioning properly. I was not provided with a code or any instructions on how to proceed with the check-in process. When I attempted to seek assistance from other guests, I discovered that they had managed to enter the hotel using the kiosk before it became inoperable. The lack of responsiveness and accountability from the hotel management further exacerbated the situation. Despite multiple attempts to contact the hotel for assistance, I was met with utter disregard and indifference. The owner’s dishonesty in claiming that I had left the premises, coupled with his refusal to provide a refund, only added to my frustration and dissatisfaction. Fortunately, after escalating the issue with Expedia, I was able to secure a refund.
I am writing to express my extreme disappointment with my recent stay at The Row Hotel, BW Signature Collection. My experience was so disappointing that I feel compelled to bring it to your attention in hopes of improving future guest experiences. Upon my arrival at the hotel, I was shocked to find that there was no staff present. Not only was there a lack of staff, but the security of the hotel was severely compromised. Multiple DoorDash employees were freely wandering around the premises, indicating a serious breach in security. It was concerning to witness anyone being able to access the hotel without proper authorization or verification. Moreover, the virtual check-in kiosk, which appeared to be the only means of checking in, was not functioning properly. I was not provided with a code or any instructions on how to proceed with the check-in process. When I attempted to seek assistance from other guests, I discovered that they had managed to enter the hotel using the kiosk before it became inoperable. The lack of responsiveness and accountability from the hotel management further exacerbated the situation. Despite multiple attempts to contact the hotel for assistance, I was met with utter disregard and indifference. The owner’s dishonesty in claiming that I had left the premises, coupled with his refusal to provide a refund, only added to my frustration and dissatisfaction. Fortunately, after escalating the issue with Expedia, I was able to secure a refund.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Conveniente para Santana Row, Valley Fair, Winchester Mystery House e acesso às rodovias. Alguns hóspedes acharam a área movimentada ou menos adequada para caminhadas, com barulho de trânsito comum.
Avaliações dos hóspedes relacionadas
10
Carol
22 de ago. de 2024
·
Hospedou-se por 1 noite
Great location by Santana Row
Great location by Santana Row
8
Starry
18 de ago. de 2025
·
Hospedou-se por 1 noite
Good location but a long walk from the row, good looking modern rooms and common space but the amenities are old (ac, fixtures)
Good location but a long walk from the row, good looking modern rooms and common space but the amenities are old (ac, fixtures)
8
Alan
13 de mai. de 2025
·
Hospedou-se por 1 noite
Rooms were clean and reasonably priced. Located near freeway and Santana Row shopping. Heavy street traffic made walking unpleasant.
Rooms were clean and reasonably priced. Located near freeway and Santana Row shopping. Heavy street traffic made walking unpleasant.
8
Crisea
5 de ago. de 2025
·
Hospedou-se por 2 noites
It was a great experience staying in this hotel. Location is very accessible to everything.
It was a great experience staying in this hotel. Location is very accessible to everything.
10
ASHLEY
8 de mai. de 2024
·
Hospedou-se por 1 noite
Loved staying at this hotel while attending a concert at SAP Center. Great location, right off the freeway, staff was amazing and easy access for Uber pickup.
Loved staying at this hotel while attending a concert at SAP Center. Great location, right off the freeway, staff was amazing and easy access for Uber pickup.
10
Natalie
31 de ago. de 2025
·
Hospedou-se por 1 noite
Virtual check in, 10 min walk to Westfields Mall, small but clean hotel near San Jose airport.
Virtual check in, 10 min walk to Westfields Mall, small but clean hotel near San Jose airport.
10
Paula
18 de jun. de 2024
·
Hospedou-se por 1 noite
We stayed at this hotel to be close to our morning destination. I found the hotel to be quite nice for the price. The hotel is not in an exciting area of San Jose unless you wish to be close to the mall, but the hotel itself is very nice. The check-in was fantastic. I called ahead to make a change to my check-in and the gentleman who assisted me was exceptionally nice and accomodating. Upon arrival, the hotel was modernized with keyless room entry, I received my code ahead of time for check-in which made it very easy after a long day. The room is simple but had nice gems of courtesy throughout including water bottles, a coffee selection, and even little Biscoff cookie packs. The sink area had a Qtip pack and nail file kit in addition to the other standard room amenities at other chain hotels. The bed was just okay, but the bedding was nice and the pillows were nice. Even though the hotel is close to the freeway and on a fairly busy street, I was not disturbed by any street noise through the night. Breakfast was simple but had many nice grab-and-go items like yogurt and muffins. There were two hot items, an egg omelet and a sausage patty. The area was clean, organized, and well-stocked. Staff were courteous and kind. I would stay here again and if I was traveling I would stay here to be near the airport without having to hear the planes. I almost forgot- there's a smart TV to sign into your streaming apps or just watch TV which is what we did- there were a ton of channels!
We stayed at this hotel to be close to our morning destination. I found the hotel to be quite nice for the price. The hotel is not in an exciting area of San Jose unless you wish to be close to the mall, but the hotel itself is very nice. The check-in was fantastic. I called ahead to make a change to my check-in and the gentleman who assisted me was exceptionally nice and accomodating. Upon arrival, the hotel was modernized with keyless room entry, I received my code ahead of time for check-in which made it very easy after a long day. The room is simple but had nice gems of courtesy throughout including water bottles, a coffee selection, and even little Biscoff cookie packs. The sink area had a Qtip pack and nail file kit in addition to the other standard room amenities at other chain hotels. The bed was just okay, but the bedding was nice and the pillows were nice. Even though the hotel is close to the freeway and on a fairly busy street, I was not disturbed by any street noise through the night. Breakfast was simple but had many nice grab-and-go items like yogurt and muffins. There were two hot items, an egg omelet and a sausage patty. The area was clean, organized, and well-stocked. Staff were courteous and kind. I would stay here again and if I was traveling I would stay here to be near the airport without having to hear the planes. I almost forgot- there's a smart TV to sign into your streaming apps or just watch TV which is what we did- there were a ton of channels!
8
Anna
7 de mar. de 2025
·
Hospedou-se por 3 noites
It was clean and had a good breakfast. The location wasnt the best and not many restaurants near by that didnt look a little runned down. Seemed to be on the edge of a rough neighborhood.
It was clean and had a good breakfast. The location wasnt the best and not many restaurants near by that didnt look a little runned down. Seemed to be on the edge of a rough neighborhood.
8
Corey
23 de mai. de 2024
·
Hospedou-se por 3 noites
I like the proximity to the major freeway interchange of 680 and 17, be able to walk to Valley Fair Mall/Santana Row if I chose to (and I did), and being across the street from Falafel’s Drive-in (had gone there for years when in college, decades before it was featured on Diners, Drive-ins, and Dives!) The place is clean and modern and fancy. What I didn’t like was that someone took the valet cart and I had to make multiple trips to/from my car on the bottom floor while my room was on the 2nd floor. There is a virtual front desk clerk, someone who is a real person but who is on camera to help check you in. This is the trend and while it was fine overall, I know that it may pose a challenge for those who want the personal touch of interacting with someone on site. There is nothing to look at but a neighbor’s junky yard if you have the rooms facing the rear; the rooms facing the front get street traffic noise, so seeing someone’s yard is best.
I like the proximity to the major freeway interchange of 680 and 17, be able to walk to Valley Fair Mall/Santana Row if I chose to (and I did), and being across the street from Falafel’s Drive-in (had gone there for years when in college, decades before it was featured on Diners, Drive-ins, and Dives!) The place is clean and modern and fancy. What I didn’t like was that someone took the valet cart and I had to make multiple trips to/from my car on the bottom floor while my room was on the 2nd floor. There is a virtual front desk clerk, someone who is a real person but who is on camera to help check you in. This is the trend and while it was fine overall, I know that it may pose a challenge for those who want the personal touch of interacting with someone on site. There is nothing to look at but a neighbor’s junky yard if you have the rooms facing the rear; the rooms facing the front get street traffic noise, so seeing someone’s yard is best.
10
Jamie
26 de set. de 2025
·
Hospedou-se por 1 noite
I love that we could walk to Santana Row. It was a nice little hotel.
I love that we could walk to Santana Row. It was a nice little hotel.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
O café da manhã gratuito é apreciado e geralmente simples, variando de itens continentais a algumas opções quentes. Vários hóspedes o consideraram básico ou com estoque inconsistente.
Avaliações dos hóspedes relacionadas
10
Evelyne
3 de dez. de 2025
·
Hospedou-se por 4 noites
Room could be cleaner. Staff was friendly. Breakfast was good enough. The location made it easy to go around town by car.
Room could be cleaner. Staff was friendly. Breakfast was good enough. The location made it easy to go around town by car.
10
Yue
28 de mai. de 2025
·
Hospedou-se por 2 noites
Friendly service, quick response, auto check in and inquiries. No extra early check in fee ( not sure but mine has waved). Close to the biggest mall in Bay Area, walkable distance. Good breakfast options, will come back again if I have any plans in San Jose. Thank you.
Friendly service, quick response, auto check in and inquiries. No extra early check in fee ( not sure but mine has waved). Close to the biggest mall in Bay Area, walkable distance. Good breakfast options, will come back again if I have any plans in San Jose. Thank you.
10
Paula
18 de jun. de 2024
·
Hospedou-se por 1 noite
We stayed at this hotel to be close to our morning destination. I found the hotel to be quite nice for the price. The hotel is not in an exciting area of San Jose unless you wish to be close to the mall, but the hotel itself is very nice. The check-in was fantastic. I called ahead to make a change to my check-in and the gentleman who assisted me was exceptionally nice and accomodating. Upon arrival, the hotel was modernized with keyless room entry, I received my code ahead of time for check-in which made it very easy after a long day. The room is simple but had nice gems of courtesy throughout including water bottles, a coffee selection, and even little Biscoff cookie packs. The sink area had a Qtip pack and nail file kit in addition to the other standard room amenities at other chain hotels. The bed was just okay, but the bedding was nice and the pillows were nice. Even though the hotel is close to the freeway and on a fairly busy street, I was not disturbed by any street noise through the night. Breakfast was simple but had many nice grab-and-go items like yogurt and muffins. There were two hot items, an egg omelet and a sausage patty. The area was clean, organized, and well-stocked. Staff were courteous and kind. I would stay here again and if I was traveling I would stay here to be near the airport without having to hear the planes. I almost forgot- there's a smart TV to sign into your streaming apps or just watch TV which is what we did- there were a ton of channels!
We stayed at this hotel to be close to our morning destination. I found the hotel to be quite nice for the price. The hotel is not in an exciting area of San Jose unless you wish to be close to the mall, but the hotel itself is very nice. The check-in was fantastic. I called ahead to make a change to my check-in and the gentleman who assisted me was exceptionally nice and accomodating. Upon arrival, the hotel was modernized with keyless room entry, I received my code ahead of time for check-in which made it very easy after a long day. The room is simple but had nice gems of courtesy throughout including water bottles, a coffee selection, and even little Biscoff cookie packs. The sink area had a Qtip pack and nail file kit in addition to the other standard room amenities at other chain hotels. The bed was just okay, but the bedding was nice and the pillows were nice. Even though the hotel is close to the freeway and on a fairly busy street, I was not disturbed by any street noise through the night. Breakfast was simple but had many nice grab-and-go items like yogurt and muffins. There were two hot items, an egg omelet and a sausage patty. The area was clean, organized, and well-stocked. Staff were courteous and kind. I would stay here again and if I was traveling I would stay here to be near the airport without having to hear the planes. I almost forgot- there's a smart TV to sign into your streaming apps or just watch TV which is what we did- there were a ton of channels!
4
Mary
25 de fev. de 2025
·
Hospedou-se por 1 noite
Worried about my car all night - very sketchy person rode by on a bike and stopped as I was unpacking my car - which had alot of things in it. Virtual checkin was hard and unpleasant. Very cold noisy floor. Noise road outside. Very poor breakfast. Ran out of food. Water emprt. Hard to understand how can be rated so high and cost so much for such low quality.
Worried about my car all night - very sketchy person rode by on a bike and stopped as I was unpacking my car - which had alot of things in it. Virtual checkin was hard and unpleasant. Very cold noisy floor. Noise road outside. Very poor breakfast. Ran out of food. Water emprt. Hard to understand how can be rated so high and cost so much for such low quality.
8
Anna
7 de mar. de 2025
·
Hospedou-se por 3 noites
It was clean and had a good breakfast. The location wasnt the best and not many restaurants near by that didnt look a little runned down. Seemed to be on the edge of a rough neighborhood.
It was clean and had a good breakfast. The location wasnt the best and not many restaurants near by that didnt look a little runned down. Seemed to be on the edge of a rough neighborhood.
10
Karen
29 de abr. de 2025
·
Hospedou-se por 1 noite
Lovely place. Good selections for breakfast. Only negative was the lack of working electrical outlets. It’s a problem that being worked on.
Lovely place. Good selections for breakfast. Only negative was the lack of working electrical outlets. It’s a problem that being worked on.
10
Michael
14 de dez. de 2025
·
Hospedou-se por 1 noite
Check-in and checkout were incredibly easy. The room was very comfortable, spotless, and quiet. The breakfast was very good. We recommend this hotel!
Check-in and checkout were incredibly easy. The room was very comfortable, spotless, and quiet. The breakfast was very good. We recommend this hotel!
8
Melinda
21 de nov. de 2025
·
Hospedou-se por 3 noites
The free breakfast and the free parking.
The free breakfast and the free parking.
6
Kelsey
11 de mar. de 2024
·
Hospedou-se por 1 noite
Staff was great but most were virtual. Breakfast very basic and not many options. Great location though.
Staff was great but most were virtual. Breakfast very basic and not many options. Great location though.
6
Barrington
22 de ago. de 2024
·
Hospedou-se por 1 noite
Pee stain in the middle of the room and a bit of a musty smell . Overall decent but expected a bit more . Friendly staff , good free breakfast
Pee stain in the middle of the room and a bit of a musty smell . Overall decent but expected a bit more . Friendly staff , good free breakfast
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
8
Vanessa
21 de mai. de 2024
·
Hospedou-se por 1 noite
hidden gem
hidden gem
8
Lori
há 4 semanas
·
Hospedou-se por 1 noite
The jacuzzi tub in the room was very nice
The jacuzzi tub in the room was very nice
10
Stephen
13 de ago. de 2026
·
Hospedou-se por 2 noites
Very clean and orderly parking is great rooms are beautiful there is a gym on the 2nd floor along with ice machine and vending snacks close to hiway 17 and valley Fair Mall also O'Connor hospital is 4 blocks away great venue great place staff was very helpful
Very clean and orderly parking is great rooms are beautiful there is a gym on the 2nd floor along with ice machine and vending snacks close to hiway 17 and valley Fair Mall also O'Connor hospital is 4 blocks away great venue great place staff was very helpful
10
Eric
10 de ago. de 2026
·
Hospedou-se por 1 noite
Clean spacious room
Clean spacious room
10
Stephen
5 de ago. de 2026
·
Hospedou-se por 1 noite
The Row is awesome check it out your self you won't be disappointed 2nd floor has gymnasium with ice and vending
The Row is awesome check it out your self you won't be disappointed 2nd floor has gymnasium with ice and vending
Políticas da propriedade
Check-in
Checkout
De 15:00 a 23:59
Antes de 11:00
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As respostas instantâneas de IA são baseadas em informações do hotel
Preços para próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-09-16: 670.3561214282227USD
- 2026-09-17: 200.49506877227785USD
- 2026-09-18: 178.1971657510376USD
- 2026-09-19: 178.971628878479USD
- 2026-09-20: 158.0639124206543USD
- 2026-09-21: 160.1850765890503USD
- 2026-09-22: 331.4777233044434USD
- 2026-09-23: NO DATA
- 2026-09-24: 180.77047414611818USD
- 2026-09-25: 170.08755417419434USD
- 2026-09-26: 160.1850765890503USD
- 2026-09-27: 158.42869984375USD
- 2026-09-28: 202.16857754211426USD
- 2026-09-29: 202.16857754211426USD
- 2026-09-30: 196.87553026885988USD
- 2026-10-01: 202.21479844421387USD
- 2026-10-02: 160.1850765890503USD
- 2026-10-03: 191.25734104278564USD
- 2026-10-04: 170.8513914038086USD
- 2026-10-05: 169.34244377441408USD
- 2026-10-06: 191.25734104278564USD
- 2026-10-07: 193.24960921295167USD
- 2026-10-08: 187.19312800323488USD
- 2026-10-09: 165.6766843688965USD
- 2026-10-10: 191.25734104278564USD
- 2026-10-11: 633.3903412670899USD
- 2026-10-12: NO DATA
- 2026-10-13: NO DATA
- 2026-10-14: NO DATA
- 2026-10-15: 212.17612176055908USD
- 2026-10-16: 190.26120695770265USD
- 2026-10-17: 192.37860121185304USD
- 2026-10-18: 170.8513914038086USD
- 2026-10-19: 170.8513914038086USD
- 2026-10-20: 160.1850765890503USD
- 2026-10-21: 170.7653321520996USD
- 2026-10-22: 170.8513914038086USD
- 2026-10-23: 170.8513914038086USD
- 2026-10-24: 160.1850765890503USD
- 2026-10-25: 170.7653321520996USD
- 2026-10-26: 170.8513914038086USD
- 2026-10-27: 170.8513914038086USD
- 2026-10-28: 170.8513914038086USD
- 2026-10-29: 170.8513914038086USD
- 2026-10-30: 170.8513914038086USD
- 2026-10-31: 171.33471194458008USD
- 2026-11-01: 171.00288935302734USD
- 2026-11-02: 170.8513914038086USD
- 2026-11-03: 170.8513914038086USD
- 2026-11-04: 168.76782117095948USD
- 2026-11-05: 170.8513914038086USD
- 2026-11-06: 170.8513914038086USD
- 2026-11-07: 170.8513914038086USD
- 2026-11-08: 170.8513914038086USD
- 2026-11-09: 170.8513914038086USD
- 2026-11-10: 170.8513914038086USD
- 2026-11-11: 171.33471194458008USD
- 2026-11-12: 170.8513914038086USD
- 2026-11-13: 170.8513914038086USD
- 2026-11-14: 170.8513914038086USD
- 2026-11-15: 170.7653321520996USD
- 2026-11-16: 171.3048156478882USD
A equipe da recepção vai receber os hóspedes no momento da chegada. A recepção virtual oferece assistência aos hóspedes.O titular deve apresentar no check-in o cartão de crédito usado na reserva junto de um documento de identificação com foto. Outras situações devem ser combinadas com a propriedade antes da chegada.A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução. Este hotel de serviço virtual oferece suporte aos hóspedes por mensagem de texto ou telefone 24 horas por dia.
O check-in deve ser feito por alguém que tenha pelo menos 21 anos de idade.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Um documento de identificação oficial com foto e um cartão de crédito podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- O nome do titular do cartão de crédito utilizado no check-in para despesas extras deve ser o mesmo nome do hóspede titular utilizado na reserva do quarto
- Esta propriedade aceita cartões de crédito e cartões de débito. Não são aceitos pagamentos em dinheiro.
- Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio
- As normas culturais e políticas de hóspedes podem variar conforme o país e a propriedade. As políticas listadas são fornecidas pela propriedade.
- Os hóspedes podem entrar em contato com a propriedade diretamente para organizar a acomodação de animais de estimação usando as informações de contato presentes na confirmação da reserva (sobretaxas detalhadas na seção de Taxas).
- Para informações sobre a política de privacidade da rede Best Western, consulte https://www.bestwestern.com.br/politica-de-privacidade.
- Taxa para animais de estimação: USD 35 por animal, por diária
- Animais de serviço são isentos de taxas
- Taxa de check-in antecipado: USD 20 (opção sujeita a disponibilidade).
- Taxa de check-out tardio: USD 20 (opção sujeita a disponibilidade)
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Estacionamento
Quartos de não fumantes
Centro de negócios
Serviços domésticos
Armazenamento de bagagem
Área de fumantes
Serviços
Centro de negócios
Serviços domésticos
Armazenamento de bagagem
Área de fumantes
Check-in/check-out expresso
Lavanderia self-service
24-Hour Front Desk
Atividades
Fitness Center (nearby)
Internet
Wi-fi grátis
Geral
Quartos de não fumantes
Vending machines
Sala para família
Wheelchair Accessible (Limited)
Estacionamento
Estacionamento
Estacionamento gratuito
Parking (Limited)
Parking Onsite