Name: Palazzo Hotel
Address: Montecasino Blvd, Johannesborg, Gauteng, ZA
Price range: 238 US$–299 US$ per night
Rating: 8.83

Hvad siger gæsterne

Palazzo Hotel får stor ros for sit imødekommende personale, elegante område og pool samt den bekvemme beliggenhed ved siden af Montecasino. Dog nævner enkelte gæster, at der er nogle tegn på ældre indretning og lejlighedsvise problemer med vedligeholdelse eller rengøring.

Værelserne er generelt komfortable med udsigt til haven eller rummelige indretninger i nogle tilfælde, men et par gæster bemærkede mørkt lys, støj udefra eller ældre tv-apparater. Feedback på maden varierer mellem lækre måltider og overdådige morgenmader og rapporter om gennemsnitlige eller gentagende muligheder og langsom betjening til tider. Forvent et poleret ophold med fremragende service i et resort-lignende miljø, med en vis variation afhængigt af værelse og spisning.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

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Faciliteter

Gæsterne roser det velplejede område og poolområdet. Nogle rapporterer om vedligeholdelsesproblemer, herunder slidte poolpuder, lejlighedsvise problemer med varmt vand eller vandtryk i bruseren og elevatorer, der ikke altid fungerer.

Relaterede gæsteanmeldelser

10

omar

25. mar. 2023

·

Overnattede 6 nætter

The pool cushions were dirty and the pool deckchairs cushions were really old, same for years.

10

Carl

23. jan. 2026

·

Overnattede 5 nætter

Great room, great staff, fab pool - a real holiday in the city!

10

Sphamandla

16. mar. 2025

·

Overnattede 1 nat

I stayed for one night with my two daughters 8 and 4 year old. We totally love the hotel and look forward to an even longer stay with you. Amazing facilities and friendly staff

10

Victoria

4. jan. 2024

·

Overnattede 4 nætter

The Palazzo was such a lovely hotel, the staff continuously went above & beyond our expectations. Breakfast was good with a wide selection of options as was lunch & dinner in the main restaurant. The pool area was well maintained & the staff were very attentive. The rooms were big with good amenities & the location was fab for montecasino & the bird gardens.

6

NICK

7. jan. 2024

·

Overnattede 1 nat

Staff wonderful Hotel dated and not everything is working 100% I.e lifts, shower had no pressure …

8

Christine

17. dec. 2024

·

Overnattede 5 nætter

Lovely hotel, beautiful grounds and pool. Food average taste and WiFi was poor

10

Vironica

22. mar. 2025

·

Overnattede 2 nætter

Beautiful place, the best shower from all hotels I have stayed at.

2

Yashen Satyendra

29. dec. 2024

·

Overnattede 2 nætter

No hot water

8

Felicia

24. jan. 2024

·

Overnattede 1 nat

It is a very beautiful property and an oasis in the city.

10

J Moore

15. jan. 2023

·

Overnattede 4 nætter

I had 8 people staying and they all loved it. Great pool, friendly staff and beautiful rooms. I have stayed several times and the best hotel by far in the area. Lucky, pool attendant is awesome

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Rengøring

Den generelle renlighed roses, med flere omtaler af meget rene eller uplettede værelser. Men rapporter om kakerlakker, vedvarende røglugt og manglende udendørs rengøring peger på ujævnheder.

Relaterede gæsteanmeldelser

10

Susan

2. maj 2023

·

Overnattede 4 nætter

Excellent hotel set in beautifully kept gardens. Beds were really comfortable and rooms were immaculate.

10

omar

25. mar. 2023

·

Overnattede 6 nætter

The pool cushions were dirty and the pool deckchairs cushions were really old, same for years.

6

Anné

10. dec. 2023

·

Overnattede 1 nat

The only complaint is that the hallway smell of smoke all the way to our non smoking room

10

Sarah

4. jun. 2025

·

Overnattede 2 nætter

Beautiful hotel, very clean, attentive staff and delicious food! Will 100% stay again next time I visit joburg

6

John

7. feb. 2025

·

Overnattede 7 nætter

We booked a deluxe room because it had an outside space. The room was dark with poor lighting making it virtually impossible for my wife to do her makeup or for me to shave. We had to continually ask for items that were complimentary to be put in the room ( tea, coffee etc). The front of house were bordering on rude and the guy Elliot in charge of customer services was a complete liar, which led to a stressful time. The place is in need of decoration and updating as it’s supposed to be a top quality establishment. The tv was dated and could not be tuned in properly with no menu or any way to find out what programs were playing. The outside seating area gave a lovely view of the gardens ( that are magnificent) but the table and chairs were never cleaned. The pool area and all the outside spaces are lovely and probably the best features of the hotel. Some positives but overall disappointing. Photos showing poor quality tv , the lines are all over the screen and broken light that was supposed to have been fixed .

10

Melanie

8. feb. 2024

·

Overnattede 2 nætter

Beautiful property but could use a little upkeep in the rooms

8

farai

10. mar. 2024

·

Overnattede 3 nætter

Enjoyed our stay, however it would nice if the windows were able to keep sound out better, I could hear far too much noice. Breakfast sadly is repetitive but should one be staying a night or 2 it should be fine. Staff is wonderful and it’s clean and beds are very comfortable.

4

Rohit

1. apr. 2025

·

Overnattede 3 nætter

Cockroaches in room. One below bed and 2 in the bathroom. I got a room change because of this. New room did not have bedside lamp in working condition and door not in working condition I also was not given a proper receipt for my stay and it’s been 2 days and I go to a hold for over 10 mins from an international call. I cannot imagine any other hotel of such stature not picking up a telephone line after more than a few seconds on an IVR. I am calling on their published numbers It’s pathetic service for such a nice property

10

Elizabeth

19. mar. 2023

·

Overnattede 1 nat

Absolutely over the top hotel that feels like a Roman villa in Joburg. Clean, great amenities, great food, and great customer service

4

Candice

6. apr. 2023

·

Overnattede 1 nat

I have to say we were very disappointed with our stay. We are not people who like to complain but we were so excited to stay and were very underwhelmed. The pillows were terrible. Neither my husband or I slept. The coffee machine didn’t work. Not enough towels and no toilet brush in the bathroom. Not what we were expecting at all.

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Værelser

Værelserne er generelt komfortable med nogle rummelige indretninger, udsigt til haven og meget komfortable senge. Et par gæster nævner mørkt lys, støj udefra, mindre værelser og forældede fjernsyn.

Relaterede gæsteanmeldelser

10

Susan

2. maj 2023

·

Overnattede 4 nætter

Excellent hotel set in beautifully kept gardens. Beds were really comfortable and rooms were immaculate.

10

Gus

13. okt. 2025

·

Overnattede 3 nætter

Great place to stay in Joburg. It might need some room refreshing in a few years but overall a really nice stay.

6

John

7. feb. 2025

·

Overnattede 7 nætter

We booked a deluxe room because it had an outside space. The room was dark with poor lighting making it virtually impossible for my wife to do her makeup or for me to shave. We had to continually ask for items that were complimentary to be put in the room ( tea, coffee etc). The front of house were bordering on rude and the guy Elliot in charge of customer services was a complete liar, which led to a stressful time. The place is in need of decoration and updating as it’s supposed to be a top quality establishment. The tv was dated and could not be tuned in properly with no menu or any way to find out what programs were playing. The outside seating area gave a lovely view of the gardens ( that are magnificent) but the table and chairs were never cleaned. The pool area and all the outside spaces are lovely and probably the best features of the hotel. Some positives but overall disappointing. Photos showing poor quality tv , the lines are all over the screen and broken light that was supposed to have been fixed .

8

Alexander Jon

23. nov. 2024

·

Comfortable rooms, friendly staff

10

Linda

9. dec. 2024

·

Overnattede 2 nætter

Rooms fabulous Hotel was beautiful Breakfast amazing and we felt very safe

6

Warren

12. mar. 2023

·

Overnattede 2 nætter

Noisy. Hotel slightly over rated. Has the making of an excellent hotel but not quiet there

8

Christine

17. dec. 2024

·

Overnattede 5 nætter

Lovely hotel, beautiful grounds and pool. Food average taste and WiFi was poor

8

maria

4. mar. 2024

·

Overnattede 3 nætter

The hotel is vey nice in a good area The rooms are big with a view over the garden The staff at concierge and service desk are great always helpful The only complaints we have is the service at the restaurant it was not good The staff in the restaurant was not service minded as the rest of the hotel staff

8

farai

10. mar. 2024

·

Overnattede 3 nætter

Enjoyed our stay, however it would nice if the windows were able to keep sound out better, I could hear far too much noice. Breakfast sadly is repetitive but should one be staying a night or 2 it should be fine. Staff is wonderful and it’s clean and beds are very comfortable.

8

chipo

8. dec. 2023

·

Overnattede 5 nætter

Our stay at pallazzo hotel was absolutely wonderful. The location was great and very safe, plenty of restaurants around. But the service at the hotels restaurant and pool are was a bit slow.The only down side was the rooms are very small and crowded and no water was provided after the first day, had to call the reception to get more water. I liked the daily turn down service that came with many chocolates.

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Service

Serviceniveauet fremhæves for venligt, imødekommende og hjælpsomt personale, og gester som tidlig check-in værdsættes. Nogle anmeldelser nævner langsomme svar, uvillig restaurantbetjening eller dårlig support i receptionen og over telefonen.

Relaterede gæsteanmeldelser

10

Edward

14. jun. 2025

·

Overnattede 2 nætter

Always a great welcome from the staff who make me feel at home.

10

Carl

23. jan. 2026

·

Overnattede 5 nætter

Great room, great staff, fab pool - a real holiday in the city!

10

matthew

2. nov. 2024

·

Overnattede 1 nat

A superb hotel with exceptional staff and service.

10

Joanna

31. aug. 2024

·

Overnattede 1 nat

We enjoyed exceptional service at The Palazzo and had a very comfortable stay. Great team of people working at this hotel!

10

brett

4. aug. 2025

·

Overnattede 1 nat

The extremely good service is what brought us back, a well trained team

6

John

7. feb. 2025

·

Overnattede 7 nætter

We booked a deluxe room because it had an outside space. The room was dark with poor lighting making it virtually impossible for my wife to do her makeup or for me to shave. We had to continually ask for items that were complimentary to be put in the room ( tea, coffee etc). The front of house were bordering on rude and the guy Elliot in charge of customer services was a complete liar, which led to a stressful time. The place is in need of decoration and updating as it’s supposed to be a top quality establishment. The tv was dated and could not be tuned in properly with no menu or any way to find out what programs were playing. The outside seating area gave a lovely view of the gardens ( that are magnificent) but the table and chairs were never cleaned. The pool area and all the outside spaces are lovely and probably the best features of the hotel. Some positives but overall disappointing. Photos showing poor quality tv , the lines are all over the screen and broken light that was supposed to have been fixed .

10

Timothy

15. sep. 2024

·

Overnattede 2 nætter

Very beautiful hotel with great restaurants. Very slow response on requests for ironing board and iron and blow dryer which should be available in all rooms.

4

Rohit

1. apr. 2025

·

Overnattede 3 nætter

Cockroaches in room. One below bed and 2 in the bathroom. I got a room change because of this. New room did not have bedside lamp in working condition and door not in working condition I also was not given a proper receipt for my stay and it’s been 2 days and I go to a hold for over 10 mins from an international call. I cannot imagine any other hotel of such stature not picking up a telephone line after more than a few seconds on an IVR. I am calling on their published numbers It’s pathetic service for such a nice property

10

Andy

27. jun. 2024

·

Overnattede 1 nat

After a long overnight flight, Hayley on reception organised for me to check in early so I could get some rest. This is a lovely hotel - stayed many times and will be back on the next trip.

8

chipo

8. dec. 2023

·

Overnattede 5 nætter

Our stay at pallazzo hotel was absolutely wonderful. The location was great and very safe, plenty of restaurants around. But the service at the hotels restaurant and pool are was a bit slow.The only down side was the rooms are very small and crowded and no water was provided after the first day, had to call the reception to get more water. I liked the daily turn down service that came with many chocolates.

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Lokation

Hotellet ligger ved siden af Montecasino, hvilket giver nem adgang til restauranter, underholdning og Bird Gardens, og mange gæster følte sig trygge. En anmeldelse nævner kraftig trafik ved ankomst til området og en anden følte, at tilkørselsvejen var usikker.

Relaterede gæsteanmeldelser

10

E

17. feb. 2024

·

Overnattede 1 nat

This is the 2nd time we have stayed in this hotel (we are from the UK). I absolutely adore the Palazzo, the hotel is first class. All staff, from reception, concierge, housekeeping are superb, professional and polite. The hotel feels like stepping into luxury, you are looked after from the minute you arrive until you leave. It is a short, safe walk to Montecasino, where we ate (we didn't eat in the hotel restaurant during this stay). Next time, we will be staying longer. Absolutely love, love, love this hotel.

10

Christopher

2. jun. 2025

·

Overnattede 2 nætter

3rd time there, had 2 other couples with us. Vicinity to Montecasino makes it a no brainer

8

Werner

24. nov. 2024

·

Overnattede 1 nat

The hotel is convenient close to the main casino and entertainment. The traffic getting to hotel is really bad, and the people that tried to guide the traffic for a fee make it even worse. But otherwise no complains. The breakfast is also good..for R395 person.

10

Julien

20. sep. 2025

·

Overnattede 1 nat

Proximité de Montecasino, et joli cadre

10

Eddie

2. okt. 2023

·

Everything was top notch. Staff was very helpful and friendly. The location within the overall Montecasino property area provides pretty gardens, the Bird Gardens, Casino, restaurants and shops. The property was beautiful and felt safe. Perfect location for a short stay in Johannesburg area.

8

victoria

23. jan. 2024

·

Overnattede 4 nætter

My time at the Palazzo was truly delightful. Safety was a priority, and the staff was exceptional. The well-kept grounds and the friendly atmosphere added to the experience. The casino provided abundant options for dinner and entertainment, making my stay even more enjoyable.

10

Sylvain

3. jan. 2025

·

Overnattede 3 nætter

Superbe, Montecasino à 5 pas. Service très bon. magie dans l'air, malgré le mauvais temps.

10

Werner

20. aug. 2023

·

Overnattede 1 nat

The hotel was nice and staff friendly. The ride to the hotel feel very unsafe. But I think that is South Africa.

10

Dean

9. apr. 2025

·

Overnattede 2 nætter

Great trip and a only a small walk into montecasino for plenty of restaurant

8

MAGALI

23. jun. 2024

·

Overnattede 2 nætter

Hôtel avec accès direct a Montécasino, chambre correct avec un enfant ,petit déjeuner exceptionnel

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Spisning

Feedback på maden er blandet: mange nød velsmagende måltider og overdådige morgenmader. Andre fandt morgenmaden gennemsnitlig eller gentagende med langsom betjening ved morgenmaden eller i restauranten.

Relaterede gæsteanmeldelser

8

Werner

24. nov. 2024

·

Overnattede 1 nat

The hotel is convenient close to the main casino and entertainment. The traffic getting to hotel is really bad, and the people that tried to guide the traffic for a fee make it even worse. But otherwise no complains. The breakfast is also good..for R395 person.

10

Sarah

4. jun. 2025

·

Overnattede 2 nætter

Beautiful hotel, very clean, attentive staff and delicious food! Will 100% stay again next time I visit joburg

8

Karl

17. okt. 2023

·

Overnattede 3 nætter

Good location next to the mall and bird park. Lots of entertainment and good food options in the mall. The pool is nice but always a bit cold. Breakfast was fairly average and the food quality was below the rest of the hotel. The service at breakfast wasn’t good.

10

Ranjeet Singh

5. mar. 2023

·

Overnattede 3 nætter

Generally a great property but breakfast options are too monotonous and lack some of the typical South African dishes.

10

Daniel Angel

18. maj 2025

·

Overnattede 3 nætter

El hotel es muy bonito. Tiene una atmósfera relajada y excelente servicio. Comimos en su restaurante y la comida estuvo deliciosa.

10

Linda

9. dec. 2024

·

Overnattede 2 nætter

Rooms fabulous Hotel was beautiful Breakfast amazing and we felt very safe

8

Christine

17. dec. 2024

·

Overnattede 5 nætter

Lovely hotel, beautiful grounds and pool. Food average taste and WiFi was poor

8

maria

4. mar. 2024

·

Overnattede 3 nætter

The hotel is vey nice in a good area The rooms are big with a view over the garden The staff at concierge and service desk are great always helpful The only complaints we have is the service at the restaurant it was not good The staff in the restaurant was not service minded as the rest of the hotel staff

8

farai

10. mar. 2024

·

Overnattede 3 nætter

Enjoyed our stay, however it would nice if the windows were able to keep sound out better, I could hear far too much noice. Breakfast sadly is repetitive but should one be staying a night or 2 it should be fine. Staff is wonderful and it’s clean and beds are very comfortable.

8

Wendy

15. nov. 2024

·

Overnattede 1 nat

Great place to visit right next the Monte Casino which offers a variety of restaurants and activities for both adults and kuds alike. Beds and service was great. I really liced the gardens and breakfast on the terrace was fantastic.

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Måned	Gennemsnitlig pris
januar	261 US$
februar	280 US$
marts	444 US$
april	247 US$
maj	238 US$
juni	244 US$
juli	237 US$
august	236 US$
september	241 US$
oktober	207 US$
november	239 US$
december	231 US$

sø.	ma.	ti.	on.	to.	fr.	lø.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $256	21 $247	22 $260	23 $288	24 $270
25 $239	26 $238	27 $244	28 $258	29 $259	30 $282	31 $282

sø.	ma.	ti.	on.	to.	fr.	lø.
1 $245	2 $259	3 $256	4 $258	5 $255	6 $282	7 $299
8 $261	9 $261	10 $275	11 $249	12 $262	13 $269	14 $269
15 $263	16 $264	17 $263	18 $263	19 $264	20 $269	21 $269
22 $263	23 $261	24 $265	25 $263	26 $262	27 $261	28 $242
29 $263	30 $262

Palazzo Hotel

Priser på Palazzo Hotel

Gennemsnitlige månedlige priser

Om dette overnatningssted

Lokation

Værelsesmuligheder

Superior-værelse

Penthouselejlighed

Suite

Deluxe-værelse

Presidential-suite

Executive-værelse

Gæsteanmeldelser af Palazzo Hotel

Hvem overnatter her?

Hvad siger gæsterne

Overnatningsstedets retninglinjer

Indtjekningsanvisninger

Godt at vide

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