Name: Palazzo Hotel
Address: Montecasino Blvd, Johannesburg, Gauteng, ZA
Price range: 238 $–299 $ per night
Rating: 8.83

Was Gäste sagen

Das Palazzo Hotel erhält viel Lob für sein freundliches Personal, die elegante Anlage und den Pool sowie die günstige Lage neben dem Montecasino. Einige Kommentare bemängeln jedoch veraltete Elemente sowie gelegentliche Wartungs- oder Reinigungsarbeiten.

Die Zimmer sind im Allgemeinen komfortabel, mit Gartenblick oder geräumigen Grundrissen in einigen Fällen. Einige Gäste bemängelten jedoch dunkle Beleuchtung, Lärm von außen oder ältere Fernseher. Das Feedback zum Essen ist unterschiedlich: Es gibt Berichte über köstliche Mahlzeiten und reichhaltige Frühstücksbuffets, aber auch über durchschnittliche oder eintönige Angebote und zeitweise langsamen Service. Erwarten Sie einen gepflegten Aufenthalt mit hervorragendem Service in einer Resort-ähnlichen Umgebung, wobei es je nach Zimmer und Restaurant etwas unterschiedlich sein kann.

Ausstattung

Sauberkeit

Zimmer

Service

Lage

Gastronomie

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Ausstattung

Die gepflegte Anlage und der Poolbereich werden von den Gästen gelobt. Einige berichten von Wartungsproblemen, darunter abgenutzte Poolkissen, gelegentliche Probleme mit dem Warmwasser oder dem Wasserdruck in der Dusche sowie Aufzüge, die nicht immer funktionieren.

Ähnliche Gästebewertungen

10

omar

25. März 2023

·

Aufenthalt für 6 Nächte

The pool cushions were dirty and the pool deckchairs cushions were really old, same for years.

10

Carl

23. Jan. 2026

·

Aufenthalt für 5 Nächte

Great room, great staff, fab pool - a real holiday in the city!

10

Sphamandla

16. März 2025

·

Aufenthalt für eine Nacht

I stayed for one night with my two daughters 8 and 4 year old. We totally love the hotel and look forward to an even longer stay with you. Amazing facilities and friendly staff

10

Victoria

4. Jan. 2024

·

Aufenthalt für 4 Nächte

The Palazzo was such a lovely hotel, the staff continuously went above & beyond our expectations. Breakfast was good with a wide selection of options as was lunch & dinner in the main restaurant. The pool area was well maintained & the staff were very attentive. The rooms were big with good amenities & the location was fab for montecasino & the bird gardens.

6

NICK

7. Jan. 2024

·

Aufenthalt für eine Nacht

Staff wonderful Hotel dated and not everything is working 100% I.e lifts, shower had no pressure …

8

Christine

17. Dez. 2024

·

Aufenthalt für 5 Nächte

Lovely hotel, beautiful grounds and pool. Food average taste and WiFi was poor

10

Vironica

22. März 2025

·

Aufenthalt für 2 Nächte

Beautiful place, the best shower from all hotels I have stayed at.

2

Yashen Satyendra

29. Dez. 2024

·

Aufenthalt für 2 Nächte

No hot water

8

Felicia

24. Jan. 2024

·

Aufenthalt für eine Nacht

It is a very beautiful property and an oasis in the city.

10

J Moore

15. Jan. 2023

·

Aufenthalt für 4 Nächte

I had 8 people staying and they all loved it. Great pool, friendly staff and beautiful rooms. I have stayed several times and the best hotel by far in the area. Lucky, pool attendant is awesome

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Sauberkeit

Die allgemeine Sauberkeit wird gelobt, wobei mehrere Gäste sehr saubere oder tadellose Zimmer erwähnen. Berichte über Kakerlaken, anhaltende Rauchgerüche und versäumte Reinigungen im Außenbereich deuten jedoch auf Inkonsistenzen hin.

Ähnliche Gästebewertungen

10

Susan

2. Mai 2023

·

Aufenthalt für 4 Nächte

Excellent hotel set in beautifully kept gardens. Beds were really comfortable and rooms were immaculate.

10

omar

25. März 2023

·

Aufenthalt für 6 Nächte

The pool cushions were dirty and the pool deckchairs cushions were really old, same for years.

6

Anné

10. Dez. 2023

·

Aufenthalt für eine Nacht

The only complaint is that the hallway smell of smoke all the way to our non smoking room

10

Sarah

4. Juni 2025

·

Aufenthalt für 2 Nächte

Beautiful hotel, very clean, attentive staff and delicious food! Will 100% stay again next time I visit joburg

6

John

7. Feb. 2025

·

Aufenthalt für 7 Nächte

We booked a deluxe room because it had an outside space. The room was dark with poor lighting making it virtually impossible for my wife to do her makeup or for me to shave. We had to continually ask for items that were complimentary to be put in the room ( tea, coffee etc). The front of house were bordering on rude and the guy Elliot in charge of customer services was a complete liar, which led to a stressful time. The place is in need of decoration and updating as it’s supposed to be a top quality establishment. The tv was dated and could not be tuned in properly with no menu or any way to find out what programs were playing. The outside seating area gave a lovely view of the gardens ( that are magnificent) but the table and chairs were never cleaned. The pool area and all the outside spaces are lovely and probably the best features of the hotel. Some positives but overall disappointing. Photos showing poor quality tv , the lines are all over the screen and broken light that was supposed to have been fixed .

10

Melanie

8. Feb. 2024

·

Aufenthalt für 2 Nächte

Beautiful property but could use a little upkeep in the rooms

8

farai

10. März 2024

·

Aufenthalt für 3 Nächte

Enjoyed our stay, however it would nice if the windows were able to keep sound out better, I could hear far too much noice. Breakfast sadly is repetitive but should one be staying a night or 2 it should be fine. Staff is wonderful and it’s clean and beds are very comfortable.

4

Rohit

1. Apr. 2025

·

Aufenthalt für 3 Nächte

Cockroaches in room. One below bed and 2 in the bathroom. I got a room change because of this. New room did not have bedside lamp in working condition and door not in working condition I also was not given a proper receipt for my stay and it’s been 2 days and I go to a hold for over 10 mins from an international call. I cannot imagine any other hotel of such stature not picking up a telephone line after more than a few seconds on an IVR. I am calling on their published numbers It’s pathetic service for such a nice property

10

Elizabeth

19. März 2023

·

Aufenthalt für eine Nacht

Absolutely over the top hotel that feels like a Roman villa in Joburg. Clean, great amenities, great food, and great customer service

4

Candice

6. Apr. 2023

·

Aufenthalt für eine Nacht

I have to say we were very disappointed with our stay. We are not people who like to complain but we were so excited to stay and were very underwhelmed. The pillows were terrible. Neither my husband or I slept. The coffee machine didn’t work. Not enough towels and no toilet brush in the bathroom. Not what we were expecting at all.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Zimmer

Die Zimmer sind im Allgemeinen komfortabel, mit einigen geräumigen Grundrissen, Gartenblick und sehr bequemen Betten. Einige Gäste erwähnen dunkle Beleuchtung, Lärm von außen, kleinere Zimmer und veraltete Fernseher.

Ähnliche Gästebewertungen

10

Susan

2. Mai 2023

·

Aufenthalt für 4 Nächte

Excellent hotel set in beautifully kept gardens. Beds were really comfortable and rooms were immaculate.

10

Gus

13. Okt. 2025

·

Aufenthalt für 3 Nächte

Great place to stay in Joburg. It might need some room refreshing in a few years but overall a really nice stay.

6

John

7. Feb. 2025

·

Aufenthalt für 7 Nächte

We booked a deluxe room because it had an outside space. The room was dark with poor lighting making it virtually impossible for my wife to do her makeup or for me to shave. We had to continually ask for items that were complimentary to be put in the room ( tea, coffee etc). The front of house were bordering on rude and the guy Elliot in charge of customer services was a complete liar, which led to a stressful time. The place is in need of decoration and updating as it’s supposed to be a top quality establishment. The tv was dated and could not be tuned in properly with no menu or any way to find out what programs were playing. The outside seating area gave a lovely view of the gardens ( that are magnificent) but the table and chairs were never cleaned. The pool area and all the outside spaces are lovely and probably the best features of the hotel. Some positives but overall disappointing. Photos showing poor quality tv , the lines are all over the screen and broken light that was supposed to have been fixed .

8

Alexander Jon

23. Nov. 2024

·

Comfortable rooms, friendly staff

10

Linda

9. Dez. 2024

·

Aufenthalt für 2 Nächte

Rooms fabulous Hotel was beautiful Breakfast amazing and we felt very safe

6

Warren

12. März 2023

·

Aufenthalt für 2 Nächte

Noisy. Hotel slightly over rated. Has the making of an excellent hotel but not quiet there

8

Christine

17. Dez. 2024

·

Aufenthalt für 5 Nächte

Lovely hotel, beautiful grounds and pool. Food average taste and WiFi was poor

8

maria

4. März 2024

·

Aufenthalt für 3 Nächte

The hotel is vey nice in a good area The rooms are big with a view over the garden The staff at concierge and service desk are great always helpful The only complaints we have is the service at the restaurant it was not good The staff in the restaurant was not service minded as the rest of the hotel staff

8

farai

10. März 2024

·

Aufenthalt für 3 Nächte

Enjoyed our stay, however it would nice if the windows were able to keep sound out better, I could hear far too much noice. Breakfast sadly is repetitive but should one be staying a night or 2 it should be fine. Staff is wonderful and it’s clean and beds are very comfortable.

8

chipo

8. Dez. 2023

·

Aufenthalt für 5 Nächte

Our stay at pallazzo hotel was absolutely wonderful. The location was great and very safe, plenty of restaurants around. But the service at the hotels restaurant and pool are was a bit slow.The only down side was the rooms are very small and crowded and no water was provided after the first day, had to call the reception to get more water. I liked the daily turn down service that came with many chocolates.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Service

Der Service zeichnet sich durch freundliches, zuvorkommendes und hilfsbereites Personal aus, wobei Gesten wie ein früheres Check-in sehr geschätzt werden. Einige Bewertungen bemängeln langsame Reaktionszeiten, einen unaufmerksamen Restaurant-Service oder einen schlechten Kundenservice an der Rezeption und am Telefon.

Ähnliche Gästebewertungen

10

Edward

14. Juni 2025

·

Aufenthalt für 2 Nächte

Always a great welcome from the staff who make me feel at home.

10

Carl

23. Jan. 2026

·

Aufenthalt für 5 Nächte

Great room, great staff, fab pool - a real holiday in the city!

10

matthew

2. Nov. 2024

·

Aufenthalt für eine Nacht

A superb hotel with exceptional staff and service.

10

Joanna

31. Aug. 2024

·

Aufenthalt für eine Nacht

We enjoyed exceptional service at The Palazzo and had a very comfortable stay. Great team of people working at this hotel!

10

brett

4. Aug. 2025

·

Aufenthalt für eine Nacht

The extremely good service is what brought us back, a well trained team

6

John

7. Feb. 2025

·

Aufenthalt für 7 Nächte

We booked a deluxe room because it had an outside space. The room was dark with poor lighting making it virtually impossible for my wife to do her makeup or for me to shave. We had to continually ask for items that were complimentary to be put in the room ( tea, coffee etc). The front of house were bordering on rude and the guy Elliot in charge of customer services was a complete liar, which led to a stressful time. The place is in need of decoration and updating as it’s supposed to be a top quality establishment. The tv was dated and could not be tuned in properly with no menu or any way to find out what programs were playing. The outside seating area gave a lovely view of the gardens ( that are magnificent) but the table and chairs were never cleaned. The pool area and all the outside spaces are lovely and probably the best features of the hotel. Some positives but overall disappointing. Photos showing poor quality tv , the lines are all over the screen and broken light that was supposed to have been fixed .

10

Timothy

15. Sept. 2024

·

Aufenthalt für 2 Nächte

Very beautiful hotel with great restaurants. Very slow response on requests for ironing board and iron and blow dryer which should be available in all rooms.

4

Rohit

1. Apr. 2025

·

Aufenthalt für 3 Nächte

Cockroaches in room. One below bed and 2 in the bathroom. I got a room change because of this. New room did not have bedside lamp in working condition and door not in working condition I also was not given a proper receipt for my stay and it’s been 2 days and I go to a hold for over 10 mins from an international call. I cannot imagine any other hotel of such stature not picking up a telephone line after more than a few seconds on an IVR. I am calling on their published numbers It’s pathetic service for such a nice property

10

Andy

27. Juni 2024

·

Aufenthalt für eine Nacht

After a long overnight flight, Hayley on reception organised for me to check in early so I could get some rest. This is a lovely hotel - stayed many times and will be back on the next trip.

8

chipo

8. Dez. 2023

·

Aufenthalt für 5 Nächte

Our stay at pallazzo hotel was absolutely wonderful. The location was great and very safe, plenty of restaurants around. But the service at the hotels restaurant and pool are was a bit slow.The only down side was the rooms are very small and crowded and no water was provided after the first day, had to call the reception to get more water. I liked the daily turn down service that came with many chocolates.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Lage

Das Hotel liegt neben dem Montecasino und bietet einfachen Zugang zu Restaurants, Unterhaltungsmöglichkeiten und den Bird Gardens. Viele Gäste fühlten sich sicher. Eine Bewertung erwähnt den starken Verkehr auf dem Weg zum Hotel und eine andere empfand die Zufahrtsstraße als unsicher.

Ähnliche Gästebewertungen

10

E

17. Feb. 2024

·

Aufenthalt für eine Nacht

This is the 2nd time we have stayed in this hotel (we are from the UK). I absolutely adore the Palazzo, the hotel is first class. All staff, from reception, concierge, housekeeping are superb, professional and polite. The hotel feels like stepping into luxury, you are looked after from the minute you arrive until you leave. It is a short, safe walk to Montecasino, where we ate (we didn't eat in the hotel restaurant during this stay). Next time, we will be staying longer. Absolutely love, love, love this hotel.

10

Christopher

2. Juni 2025

·

Aufenthalt für 2 Nächte

3rd time there, had 2 other couples with us. Vicinity to Montecasino makes it a no brainer

8

Werner

24. Nov. 2024

·

Aufenthalt für eine Nacht

The hotel is convenient close to the main casino and entertainment. The traffic getting to hotel is really bad, and the people that tried to guide the traffic for a fee make it even worse. But otherwise no complains. The breakfast is also good..for R395 person.

10

Julien

20. Sept. 2025

·

Aufenthalt für eine Nacht

Proximité de Montecasino, et joli cadre

10

Eddie

2. Okt. 2023

·

Everything was top notch. Staff was very helpful and friendly. The location within the overall Montecasino property area provides pretty gardens, the Bird Gardens, Casino, restaurants and shops. The property was beautiful and felt safe. Perfect location for a short stay in Johannesburg area.

8

victoria

23. Jan. 2024

·

Aufenthalt für 4 Nächte

My time at the Palazzo was truly delightful. Safety was a priority, and the staff was exceptional. The well-kept grounds and the friendly atmosphere added to the experience. The casino provided abundant options for dinner and entertainment, making my stay even more enjoyable.

10

Sylvain

3. Jan. 2025

·

Aufenthalt für 3 Nächte

Superbe, Montecasino à 5 pas. Service très bon. magie dans l'air, malgré le mauvais temps.

10

Werner

20. Aug. 2023

·

Aufenthalt für eine Nacht

The hotel was nice and staff friendly. The ride to the hotel feel very unsafe. But I think that is South Africa.

10

Dean

9. Apr. 2025

·

Aufenthalt für 2 Nächte

Great trip and a only a small walk into montecasino for plenty of restaurant

8

MAGALI

23. Juni 2024

·

Aufenthalt für 2 Nächte

Hôtel avec accès direct a Montécasino, chambre correct avec un enfant ,petit déjeuner exceptionnel

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Gastronomie

Das Feedback zum Essen ist gemischt: Viele genossen schmackhafte Mahlzeiten und reichhaltige Frühstücksbuffets. Andere fanden das Frühstück durchschnittlich oder eintönig und bemängelten einen langsamen Service beim Frühstück oder im Restaurant.

Ähnliche Gästebewertungen

8

Werner

24. Nov. 2024

·

Aufenthalt für eine Nacht

The hotel is convenient close to the main casino and entertainment. The traffic getting to hotel is really bad, and the people that tried to guide the traffic for a fee make it even worse. But otherwise no complains. The breakfast is also good..for R395 person.

10

Sarah

4. Juni 2025

·

Aufenthalt für 2 Nächte

Beautiful hotel, very clean, attentive staff and delicious food! Will 100% stay again next time I visit joburg

8

Karl

17. Okt. 2023

·

Aufenthalt für 3 Nächte

Good location next to the mall and bird park. Lots of entertainment and good food options in the mall. The pool is nice but always a bit cold. Breakfast was fairly average and the food quality was below the rest of the hotel. The service at breakfast wasn’t good.

10

Ranjeet Singh

5. März 2023

·

Aufenthalt für 3 Nächte

Generally a great property but breakfast options are too monotonous and lack some of the typical South African dishes.

10

Daniel Angel

18. Mai 2025

·

Aufenthalt für 3 Nächte

El hotel es muy bonito. Tiene una atmósfera relajada y excelente servicio. Comimos en su restaurante y la comida estuvo deliciosa.

10

Linda

9. Dez. 2024

·

Aufenthalt für 2 Nächte

Rooms fabulous Hotel was beautiful Breakfast amazing and we felt very safe

8

Christine

17. Dez. 2024

·

Aufenthalt für 5 Nächte

Lovely hotel, beautiful grounds and pool. Food average taste and WiFi was poor

8

maria

4. März 2024

·

Aufenthalt für 3 Nächte

The hotel is vey nice in a good area The rooms are big with a view over the garden The staff at concierge and service desk are great always helpful The only complaints we have is the service at the restaurant it was not good The staff in the restaurant was not service minded as the rest of the hotel staff

8

farai

10. März 2024

·

Aufenthalt für 3 Nächte

Enjoyed our stay, however it would nice if the windows were able to keep sound out better, I could hear far too much noice. Breakfast sadly is repetitive but should one be staying a night or 2 it should be fine. Staff is wonderful and it’s clean and beds are very comfortable.

8

Wendy

15. Nov. 2024

·

Aufenthalt für eine Nacht

Great place to visit right next the Monte Casino which offers a variety of restaurants and activities for both adults and kuds alike. Beds and service was great. I really liced the gardens and breakfast on the terrace was fantastic.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Monat	Durchschnittspreis
Januar	261 $
Februar	280 $
März	444 $
April	247 $
Mai	238 $
Juni	244 $
Juli	237 $
August	236 $
September	241 $
Oktober	207 $
November	239 $
Dezember	231 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $256	21 $248	22 $260	23 $288	24 $270
25 $239	26 $238	27 $244	28 $258	29 $259	30 $282	31 $282

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
1 $245	2 $259	3 $256	4 $258	5 $255	6 $282	7 $299
8 $261	9 $261	10 $275	11 $249	12 $262	13 $269	14 $269
15 $263	16 $264	17 $263	18 $263	19 $264	20 $269	21 $269
22 $263	23 $261	24 $265	25 $263	26 $262	27 $261	28 $242
29 $263	30 $262

Palazzo Hotel

Preise für Palazzo Hotel

Monatliche Durchschnittspreise

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Lage

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Superior-Zimmer

Penthouse

Suite

Deluxe-Zimmer

Presidential-Suite

Executive-Zimmer

Gästebewertungen zu Palazzo Hotel

Wer übernachtet hier?

Was Gäste sagen

Richtlinien der Unterkunft

Hinweise zum Check-in

Gut zu wissen

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