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Four Points by Sheraton St. Catharines Niagara Suites

159 $US

/nuit

Moyenne pour septembre

Four Points by Sheraton St. Catharines Niagara Suites - Image 1

Four Points by Sheraton St. Catharines Niagara Suites - Chambre

Four Points by Sheraton St. Catharines Niagara Suites - Chambre

Four Points by Sheraton St. Catharines Niagara Suites - Réception

Four Points by Sheraton St. Catharines Niagara Suites - Piscine

Prix pour Four Points by Sheraton St. Catharines Niagara Suites

Sélectionnez les dates pour voir les prix et les disponibilités

159 $US

/nuit

Moyenne pour septembre

Prix moyens mensuels

À Four Points by Sheraton St. Catharines Niagara Suites, les prix par nuit s'élèvent en moyenne à 111 $US pendant le mois le moins cher (mars) et à 205 $US pendant le mois le plus cher (août), sur la base des 12 derniers mois.

Prix moyen par nuit à Four Points by Sheraton St. Catharines Niagara Suites selon le mois, sur les 12 derniers mois (USD)
Mois	Prix moyen
janvier	127 $US
février	117 $US
mars	111 $US
avril	150 $US
mai	162 $US
juin	191 $US
juillet	184 $US
août	205 $US
septembre	159 $US
octobre	133 $US
novembre	143 $US
décembre	111 $US

Le plus cher : août (env. 205 $US)

Le moins cher : mars (env. 111 $US)

À propos de cet établissement

Profitez des nombreuses infrastructures de loisirs proposées par l'hébergement et qui incluent notamment une piscine couverte et une salle de fitness ouverte 24 h/24. Parmi les équipements et services offerts par cet hôtel vous trouvez égal...

Équipements

Profitez des nombreuses infrastructures de loisirs proposées par l'hébergement et qui incluent notamment une piscine couverte et une salle de fitness ouverte 24 h/24. Parmi les équipements et services offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une boutique de souvenirs/un kiosque à journaux.

Services de l'établissement

Les équipements et services proposés incluent un centre d'affaires ouvert 24 h/24, un service d'arrivée express et un service de départ express. Si vous devez organiser une réunion à Thorold, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 311 mètres carrés et comprenant un espace de conférence et 10 des salles de réunion. Un parking payant sans service de voiturier est disponible dans l'enceinte de l'hébergement.

Repas

Pendant votre séjour, laissez-vous tenter par les saveurs de In Piazza Restaurant, un bistrot qui abrite aussi un bar, un bar / salon. Si vous préférez rester tranquille devant votre série préférée, un service d'étage (horaires limités) est à votre disposition. Un petit déjeuner buffet est servi en semaine de 06 h 30 à 10 h 30 et le week-end de 06 h 30 à 11 h 00 (en supplément).

Chambres

Les 129 chambres de l'hébergement vous invitent à la détente et comprennent un réfrigérateur et une télévision LED. Votre chambre est équipée d'un lit avec surmatelas préparé avec de la literie de qualité supérieure. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Une salle de bain privée avec un ensemble douche/baignoire est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux.

Emplacement

Thorold et ses environs ne manquent pas de choses à découvrir : Four Points by Sheraton St. Catharines Niagara Suites vous fait profiter d'un séjour au cœur du quartier historique et se trouve à moins de 15 minutes en voiture de Clifton Hill et Magasins d'usine Outlet Collection at Niagara. Cet hôtel se trouve à 16,4 km de Fallsview Casino et à 16,6 km de Fallsview Indoor Waterpark.

À proximité

Brock University(0.4 miles)
The Pen Centre(2.2 miles)
Écluse 7 du canal Welland(3 miles)
Montebello Park(3.6 miles)
Musée de Saint Catharines(4.4 miles)
Sentier de randonnée du canal Welland(4.5 miles)
Centre des arts de la scène FirstOntario Performing Arts Centre(4.5 miles)
Salle Meridian Centre(4.5 miles)
Club de golf Royal Niagara(5.1 miles)
Campus de Niagara-on-the-Lake du Niagara College(5.3 miles)
Magasins d'usine Outlet Collection at Niagara(5.5 miles)
Parc aquatique Waves Indoor(7.2 miles)
Canada One Factory Outlets(7.6 miles)
Château des Charmes(7.8 miles)
Port de plaisance Dalhousie(8 miles)
Aéroport international de Niagara Falls (IAG)(21.2 miles)
Aéroport international de Buffalo Niagara (BUF)(41.1 miles)

Parking
Restaurant
Piscine
Chambres non-fumeurs
Centre d'affaires
Salle de banquet

Emplacement

3530 Schmon Parkway, Thorold, Canada

Brock University (0.4 miles)

The Pen Centre (2.2 miles)

Écluse 7 du canal Welland (3 miles)

Montebello Park (3.6 miles)

Musée de Saint Catharines (4.4 miles)

Sentier de randonnée du canal Welland (4.5 miles)

Plus d'informations sur l'emplacement

Options de chambre

3

Suite, 1 chambre, accessible aux personnes malentendantes (Mobility Accessible with Bathtub)

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

Climatisation

Wi-Fi (gratuit)

Réfrigérateur

6

Suite, 1 chambre, coin cuisine

Détails de la chambre

2 Grands Lits Doubles

et

1 Canapé-Lit

Couchages 2

Climatisation

Wi-Fi (gratuit)

Réfrigérateur

3

Suite, 1 chambre, accessible aux personnes malentendantes (Roll-in Shower)

Détails de la chambre

2 Grands Lits Doubles

et

1 Canapé-Lit

Couchages 2

Climatisation

Wi-Fi (gratuit)

Réfrigérateur

5

Suite, 1 chambre

Détails de la chambre

1 Très Grand Lit Double

et

1 Canapé-Lit

Couchages 4

Climatisation

Wi-Fi (gratuit)

Réfrigérateur

6

Suite Exécutive 1 Chambre

Détails de la chambre

1 Très Grand Lit Double

et

1 Canapé-Lit

Couchages 8

753 ft²

Climatisation

Wi-Fi (gratuit)

Sécurité

3

Chambre, 2 grands lits

Détails de la chambre

2 Grands Lits Doubles

Couchages 4

Climatisation

Wi-Fi (gratuit)

Réfrigérateur

Avis des voyageurs sur Four Points by Sheraton St. Catharines Niagara Suites

8.1

Très bien

Basé sur 1 005 avis vérifiés

Qui séjourne ici ?

Affaires

15%

Couples

20%

Familles

55%

Groupes

5%

Solo

3%

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

Au Four Points by Sheraton St. Catharines Niagara Suites, les voyageurs apprécient souvent le personnel aimable et serviable ainsi que les suites spacieuses et calmes, en plus de l'emplacement pratique à proximité de l'Université Brock et de la facilité d'accès en voiture aux chutes du Niagara.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

Au Four Points by Sheraton St. Catharines Niagara Suites, les voyageurs apprécient souvent le personnel aimable et serviable ainsi que les suites spacieuses et calmes, en plus de l'emplacement pratique à proximité de l'Université Brock et de la facilité d'accès en voiture aux chutes du Niagara.

Les commentaires sur le service de nettoyage et d'entretien sont variables, avec des signalements récurrents de finitions usées, d'odeurs, de bouches d'aération poussiéreuses et de problèmes occasionnels de salle de bain ou de chauffage. Les options de restauration sur place suscitent des avis mitigés : les dîners et le service au bar sont appréciés, mais le petit-déjeuner est souvent jugé limité et trop cher. La piscine est petite et peut être chaude ou manquer de propreté, et le contrôle du bruit pendant les séjours de groupes de jeunes a parfois été une source de préoccupation. Un bon choix si vous privilégiez l'espace à la perfection.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

La piscine sur place est petite et parfois trop chaude ou mal entretenue ; la salle de sport est appréciée, et le bar/restaurant sont pratiques. Un parking est disponible, mais les ascenseurs peuvent être lents.

Avis de voyageur à ce sujet

8

Wendy

28 août 2025

·

A séjourné 1 nuit

Booked this particular property because of the pool but found the pool area itself small and very hot and humid inside. Just not to my preference. Probably fine on a cold winter's day.

Booked this particular property because of the pool but found the pool area itself small and very hot and humid inside. Just not to my preference. Probably fine on a cold winter's day.

10

James

18 août 2024

·

A séjourné 2 nuits

Great location just off the main tourist area of Niagara Falls. Quiet and spacious suite which was comfortable and clean. Parking is plentiful and the staff were friendly and welcoming. Made use of the gym as well.

Great location just off the main tourist area of Niagara Falls. Quiet and spacious suite which was comfortable and clean. Parking is plentiful and the staff were friendly and welcoming. Made use of the gym as well.

10

Frank

30 avr. 2025

·

A séjourné 1 nuit

went on a Monday and hotel was quiet. Free upgrade was provided. Staff were friendly. Pool is on small side. Not much amenities in the area and would have to drive downtown.

went on a Monday and hotel was quiet. Free upgrade was provided. Staff were friendly. Pool is on small side. Not much amenities in the area and would have to drive downtown.

4

Madina

10 mars 2025

·

A séjourné 2 nuits

The swimming pool was really dirty. I dont thibk they change or clean the water everyday. And the staff lately hasnt been the best. The front reception is not very welcoming or friendly. I have been coming here for the past 5 yrs and the service is getting worse over time.

The swimming pool was really dirty. I dont thibk they change or clean the water everyday. And the staff lately hasnt been the best. The front reception is not very welcoming or friendly. I have been coming here for the past 5 yrs and the service is getting worse over time.

8

John

12 nov. 2025

·

A séjourné 2 nuits

Great counter staff. Enjoyed the bar and restaurant. Kitchen was open late (we didn’t get back to the hotel until 10:00pm) so were able to get a late dinner.

Great counter staff. Enjoyed the bar and restaurant. Kitchen was open late (we didn’t get back to the hotel until 10:00pm) so were able to get a late dinner.

10

Barbara

28 juil. 2025

·

A séjourné 1 nuit

Great pool and restaurant

Great pool and restaurant

8

DARREN

23 sept. 2024

·

A séjourné 2 nuits

A lot of kids running around that security was trying to take care of. Elevators extremely slow once on them

A lot of kids running around that security was trying to take care of. Elevators extremely slow once on them

10

Teresa

3 août 2023

·

A séjourné 2 nuits

The pool water was cloudy. The decking around the pool was wet and had puddles making the flooring slippery, even a little slimy.

The pool water was cloudy. The decking around the pool was wet and had puddles making the flooring slippery, even a little slimy.

4

Reshma

2 juil. 2024

·

A séjourné 1 nuit

The pool was not clean.

The pool was not clean.

10

Ann

14 mars 2024

·

A séjourné 4 nuits

Great gym facility.

Great gym facility.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreux clients trouvent les chambres et les parties communes propres, mais les avis sont variables, avec des problèmes récurrents tels que de la moisissure dans les douches, des odeurs, des bouches d'aération poussiéreuses et des taches ou des cheveux occasionnels ; quelques signalements font état de nuisibles.

Avis de voyageur à ce sujet

8

Sandra

25 août 2025

·

A séjourné 5 nuits

It was a beautiful hotel, fairly clean, and comfortable. However, as we walked to our room on the 3rd floor, looking down through the glass windows to the floors below, there was thick dust on the sills and wall ornaments. It was also disappointing that we were not able to park under the canopy by the main doors to unload our vehicle, therefore all our luggage got wet. All other hotels where we have stayed allow this. Thank you.

It was a beautiful hotel, fairly clean, and comfortable. However, as we walked to our room on the 3rd floor, looking down through the glass windows to the floors below, there was thick dust on the sills and wall ornaments. It was also disappointing that we were not able to park under the canopy by the main doors to unload our vehicle, therefore all our luggage got wet. All other hotels where we have stayed allow this. Thank you.

10

Shayla

2 nov. 2025

·

A séjourné 2 nuits

Very clean room and nice staff all around!!

Very clean room and nice staff all around!!

6

Julie

2 avr. 2024

·

A séjourné 1 nuit

I liked the lobby area and fitness facility- the only things that I didn’t like were that the room smelled strange, the floor seemed a bit sticky and the hall smelled of cigarette smoke outside of our room

I liked the lobby area and fitness facility- the only things that I didn’t like were that the room smelled strange, the floor seemed a bit sticky and the hall smelled of cigarette smoke outside of our room

4

Melanie

23 août 2025

·

A séjourné 1 nuit

Our washroom was disgusting, we couldn't even use the shower

Our washroom was disgusting, we couldn't even use the shower

2

Benjamin

11 août 2025

·

A séjourné 1 nuit

I didn’t have a pleasant day I noticed after my trip trip I got bedbugs bite all over my legs and waist area. I wasn’t asked how my stay was or if there was any concerns which told me that they didn’t really care if I stayed there or not.

I didn’t have a pleasant day I noticed after my trip trip I got bedbugs bite all over my legs and waist area. I wasn’t asked how my stay was or if there was any concerns which told me that they didn’t really care if I stayed there or not.

10

Jamie

12 nov. 2025

·

A séjourné 1 nuit

Very clean, spacious room

Very clean, spacious room

6

Elizabeth and

31 déc. 2023

·

A séjourné 1 nuit

The location of this hotel is great, very convenient. The room was just clean enough, but there was a lot of mould in the shower, the mirror/vanity were not overly clean and needed wiped down etc. just small details but many of them that made the room feel less clean than I would have expected.

The location of this hotel is great, very convenient. The room was just clean enough, but there was a lot of mould in the shower, the mirror/vanity were not overly clean and needed wiped down etc. just small details but many of them that made the room feel less clean than I would have expected.

6

Steve

26 août 2025

·

A séjourné 1 nuit

The carpet has a bad smell. The air con vents were not cleaned. Also there were spider webs at the base The shower pressure is too strong On the positive side, the beds are very comfortable. The washroom is good. The public washroom was very well kept

The carpet has a bad smell. The air con vents were not cleaned. Also there were spider webs at the base The shower pressure is too strong On the positive side, the beds are very comfortable. The washroom is good. The public washroom was very well kept

10

Maria

11 juin 2025

·

A séjourné 1 nuit

The room was very clean, but only gave room cleanliness 3 stars because they need to clean the a/c vents, especially in the bedroom. Full of dust and other particles. Not good when A/C is on, as all this gets blown in the air you breathe.

The room was very clean, but only gave room cleanliness 3 stars because they need to clean the a/c vents, especially in the bedroom. Full of dust and other particles. Not good when A/C is on, as all this gets blown in the air you breathe.

6

Anita

1 mai 2023

·

A séjourné 1 nuit

Friendly staff. Our family travelled for pleasure, and booked a 2 queen bed. Room was dark (even in daylight/ lights on), bathroom in our room was tiny. My knuckles squeezed in between toilet tank and wall to flush :( Shower walls had dark dirt/ sludge running down the walls of tiles. I thought it was dried up grout that ran down tiles until i touched it and was slimy :( Dark mildew in most of the shower was off putting. The towel bar with only 2 towels on it was leaning down, not anchored into wall stud. No where else to hook up towels or toiletry bags. Otherwise clean, beds VERY COMFY.

Friendly staff. Our family travelled for pleasure, and booked a 2 queen bed. Room was dark (even in daylight/ lights on), bathroom in our room was tiny. My knuckles squeezed in between toilet tank and wall to flush :( Shower walls had dark dirt/ sludge running down the walls of tiles. I thought it was dried up grout that ran down tiles until i touched it and was slimy :( Dark mildew in most of the shower was off putting. The towel bar with only 2 towels on it was leaning down, not anchored into wall stud. No where else to hook up towels or toiletry bags. Otherwise clean, beds VERY COMFY.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les suites sont souvent spacieuses et calmes, avec des lits confortables, mais certaines chambres peuvent sembler petites ou désuètes, avec un éclairage faible, des problèmes de contrôle de la température, un chauffage bruyant ou un espace de rangement limité.

Avis de voyageur à ce sujet

8

Jun

19 mai 2025

·

A séjourné 4 nuits

Room is spacious

Room is spacious

4

Imola

8 déc. 2025

·

A séjourné 1 nuit

The welcome was fine, but the room was not. There was an extremely strong smell of chlorine — I’m not sure if it was from disinfectants or something else, but it was hard to even breathe in the room. The AC was so loud that it woke us up every time it turned on during the night, so we barely slept at all. Guest service also left a lot to be desired. I asked for some extra water for tea, and after waiting for half an hour in the room, I ended up going downstairs to request it directly. The next day, I asked for a coffee sachet to use in the room, but I was told they didn’t have any and that I could buy one from their restaurant — very unprofessional. After that, I preferred not to interact much with the staff, as they were not friendly at all. Overall, not worth the price we paid.

The welcome was fine, but the room was not. There was an extremely strong smell of chlorine — I’m not sure if it was from disinfectants or something else, but it was hard to even breathe in the room. The AC was so loud that it woke us up every time it turned on during the night, so we barely slept at all. Guest service also left a lot to be desired. I asked for some extra water for tea, and after waiting for half an hour in the room, I ended up going downstairs to request it directly. The next day, I asked for a coffee sachet to use in the room, but I was told they didn’t have any and that I could buy one from their restaurant — very unprofessional. After that, I preferred not to interact much with the staff, as they were not friendly at all. Overall, not worth the price we paid.

6

James

13 déc. 2025

·

A séjourné 1 nuit

The bedroom heater just blew cold air, and if you weren’t paying attention, the door could get sticky and not close properly, which is an obvious safety concern. You expect this sort of thing at a budget motel but not a reasonably fancy hotel.

The bedroom heater just blew cold air, and if you weren’t paying attention, the door could get sticky and not close properly, which is an obvious safety concern. You expect this sort of thing at a budget motel but not a reasonably fancy hotel.

6

Kim

14 juil. 2025

·

A séjourné 1 nuit

I had a fantastic stay - other than the sleep. It was loud all night long, sounded like a vacuum or carpet cleaner from about 12:30am- 1:40am.

I had a fantastic stay - other than the sleep. It was loud all night long, sounded like a vacuum or carpet cleaner from about 12:30am- 1:40am.

10

ROY ALLAN

16 juil. 2025

·

A séjourné 1 nuit

This is the second time we stayed here and we always love it. Room is spacious and can fit a big family!

This is the second time we stayed here and we always love it. Room is spacious and can fit a big family!

8

AnnMarie

1 déc. 2025

·

A séjourné 1 nuit

Nice large rooms

Nice large rooms

10

Hugh

14 sept. 2025

·

A séjourné 1 nuit

If you want a quiet and large space this is it! Great place to stay with a ton of room inside.

If you want a quiet and large space this is it! Great place to stay with a ton of room inside.

10

martha

12 juil. 2025

·

A séjourné 2 nuits

Great beds and very quiet! Love the 2 room suite as well! High quality all around! Would definitely recommend!

Great beds and very quiet! Love the 2 room suite as well! High quality all around! Would definitely recommend!

8

Brandi

27 sept. 2025

·

A séjourné 1 nuit

This used to be a suites hotel so the rooms are super small and akward. Parking was also really expensive

This used to be a suites hotel so the rooms are super small and akward. Parking was also really expensive

6

Mark

28 mai 2024

·

A séjourné 1 nuit

Suite rooms really small for the price, temp control terrible

Suite rooms really small for the price, temp control terrible

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est fréquemment décrit comme aimable et serviable, même si la réactivité peut être inégale, les horaires de nettoyage sont réduits et le bruit des grands groupes n'a pas toujours été bien géré.

Avis de voyageur à ce sujet

10

Byran

31 janv. 2026

·

A séjourné 1 nuit

Staff were great when checking in. Hotel was clean and very nice. Rooms and bed were comfortable. Hotel wifi was solid and could do editing work and upload files. Overall very satisfied!

Staff were great when checking in. Hotel was clean and very nice. Rooms and bed were comfortable. Hotel wifi was solid and could do editing work and upload files. Overall very satisfied!

2

Allan

19 oct. 2024

·

A séjourné 1 nuit

I called ahead for an early check in and was told our room would be ready at 1:30 pm but it wasn't ready until 3 and we had to sit and wait in lobby. We ultimately got upgraded to a suite which was nice but the fire alarm malfunctioned over our bed and kept strobe flashing at random times waking us up. I went down to complain at front desk around midnight and of course when they went up to look it didn't do it. I don't think they believed me. Worst sleep in a hotel ever. I mentioned it again on check out but I was just given a "sorry to hear that. You're all paid already so have a nice day".

I called ahead for an early check in and was told our room would be ready at 1:30 pm but it wasn't ready until 3 and we had to sit and wait in lobby. We ultimately got upgraded to a suite which was nice but the fire alarm malfunctioned over our bed and kept strobe flashing at random times waking us up. I went down to complain at front desk around midnight and of course when they went up to look it didn't do it. I don't think they believed me. Worst sleep in a hotel ever. I mentioned it again on check out but I was just given a "sorry to hear that. You're all paid already so have a nice day".

4

Mark

5 août 2024

·

A séjourné 4 nuits

To say the least I was not happy with the stay. After paying a premium price for a suite I was not impressed. We were supposed to have the room cleaned once during the 4 day stay and that did not happen. Front desk on 2 occasions were supposed to send up towels, toilet paper and tissues which also did not happen. Had to return to the front desk and pick them up. Refrigerator would barley keep things cold. For being the "Presidential Suite" it left a lot to be desired.

To say the least I was not happy with the stay. After paying a premium price for a suite I was not impressed. We were supposed to have the room cleaned once during the 4 day stay and that did not happen. Front desk on 2 occasions were supposed to send up towels, toilet paper and tissues which also did not happen. Had to return to the front desk and pick them up. Refrigerator would barley keep things cold. For being the "Presidential Suite" it left a lot to be desired.

10

David

31 déc. 2025

·

A séjourné 1 nuit

We booked the stay last minute ahead of our trip to Niagara Falls for New Years Eve so we could get ahead of a winter storm. It ended being a highlight of the trip, my kids declared it the best breakfast ever and they loved everything about the hotel. While it’s not right in Niagara Falls, it’s very close by and equally close to many other fun attractions. The staff were all very friendly and helpful. I would absolutely book this hotel again.

We booked the stay last minute ahead of our trip to Niagara Falls for New Years Eve so we could get ahead of a winter storm. It ended being a highlight of the trip, my kids declared it the best breakfast ever and they loved everything about the hotel. While it’s not right in Niagara Falls, it’s very close by and equally close to many other fun attractions. The staff were all very friendly and helpful. I would absolutely book this hotel again.

10

Valeria

2 nov. 2025

·

A séjourné 2 nuits

My whole entire stay was absolutely phenomenal! Easy check in & out. Staff were very friendly & willing to help with anything. It was very close to a Mall & other restaurants as well. The rooms were super clean and well maintained. Will definitely be coming here again!

My whole entire stay was absolutely phenomenal! Easy check in & out. Staff were very friendly & willing to help with anything. It was very close to a Mall & other restaurants as well. The rooms were super clean and well maintained. Will definitely be coming here again!

4

Brian

4 août 2024

·

A séjourné 7 nuits

No maid service for a 6 night stay. They are short staffed or there is some other issue. Regardless. No service beyond check in. No new towels. Zero service. Was shockingly bad and shockingly high bill. Will not risk a Sheraton stay anywhere after this. We travel extensively. Have not experienced anything like it.

No maid service for a 6 night stay. They are short staffed or there is some other issue. Regardless. No service beyond check in. No new towels. Zero service. Was shockingly bad and shockingly high bill. Will not risk a Sheraton stay anywhere after this. We travel extensively. Have not experienced anything like it.

4

David

7 nov. 2025

·

A séjourné 1 nuit

Check-in was fine, but I had requested early check-in and also requested a mobile key through the app. I did not get my mobile key through the app until I went and physically checked in. I also did not receive an alert, saying my room was ready through the app as well. Luckily, she gave me a mobile key as both physical room keys that were given to us did not work. The service in the restaurant was great, but the breakfast was terrible.

Check-in was fine, but I had requested early check-in and also requested a mobile key through the app. I did not get my mobile key through the app until I went and physically checked in. I also did not receive an alert, saying my room was ready through the app as well. Luckily, she gave me a mobile key as both physical room keys that were given to us did not work. The service in the restaurant was great, but the breakfast was terrible.

2

Brian

30 nov. 2024

·

A séjourné 1 nuit

Worst night ever in a hotel. Facility/building is fine, but management needs to have control of the hotel. There was a big teen convention of sone sort happening. They were all over the common areas of the lobby and denyral staircase and appeared to be doing group activities in common areas rather than dedicated conference rooms. Noise levels were consistently high and reverberated through the entire hotel due to the open lobby and hallways leading to central area. The ruckus was still going at 12:30AM when i went out to the hallway to confront one group of teens. They were clueless on the amount of noise and clearly there was no adult supervision. We had to have security shut down the gatherings which eventually resulted in some quiet after 1am. Management should have acted 3 hours earlier, but did nothing on their own Many junior athletic teams use this hotel because of proximity to sports complexes, but our team will have a rough tournament with no sleep. Whoever was on duty as manager on the night of friday november 29, 2024 should be fired or needs immediate remediation.

Worst night ever in a hotel. Facility/building is fine, but management needs to have control of the hotel. There was a big teen convention of sone sort happening. They were all over the common areas of the lobby and denyral staircase and appeared to be doing group activities in common areas rather than dedicated conference rooms. Noise levels were consistently high and reverberated through the entire hotel due to the open lobby and hallways leading to central area. The ruckus was still going at 12:30AM when i went out to the hallway to confront one group of teens. They were clueless on the amount of noise and clearly there was no adult supervision. We had to have security shut down the gatherings which eventually resulted in some quiet after 1am. Management should have acted 3 hours earlier, but did nothing on their own Many junior athletic teams use this hotel because of proximity to sports complexes, but our team will have a rough tournament with no sleep. Whoever was on duty as manager on the night of friday november 29, 2024 should be fired or needs immediate remediation.

2

Orson

22 juin 2025

·

A séjourné 1 nuit

What I'm going to do a crib with advertised I asked for a crib three times there was no crib

What I'm going to do a crib with advertised I asked for a crib three times there was no crib

2

ERICA

24 sept. 2024

·

A séjourné 3 nuits

This was the absolute worst and most unsafe hotel stay I have ever had. We were in town for a wedding and there were youth hockey teams staying at the hotel as well. These kids were between the ages of 7-16 and it was at least 60 kids who were unattended while their parents/chaperones were drinking beer and playing loud music all night until 4:30am. These kids were running around the hotel with hockey sticks, smacking balls into hockey nets they set up in common hallways while guests were walking in the hallways. I tripped over 1 of them and a member of my family was hit in the face with a ball. The kids trashed the hotel pool, threw the pool lounge chairs into the pool and put shampoo all over the pool deck floors so people would slip. They had to shut down the pool and no guests could use it. Hospital staff did nothing but claimed they had security guards. I saw 1 security guard 1 time during my weekend stay and that was at 1am in the morning while he was hiding in the stairwell texting on his phone. This was the worst stay I have ever had in my life.

This was the absolute worst and most unsafe hotel stay I have ever had. We were in town for a wedding and there were youth hockey teams staying at the hotel as well. These kids were between the ages of 7-16 and it was at least 60 kids who were unattended while their parents/chaperones were drinking beer and playing loud music all night until 4:30am. These kids were running around the hotel with hockey sticks, smacking balls into hockey nets they set up in common hallways while guests were walking in the hallways. I tripped over 1 of them and a member of my family was hit in the face with a ball. The kids trashed the hotel pool, threw the pool lounge chairs into the pool and put shampoo all over the pool deck floors so people would slip. They had to shut down the pool and no guests could use it. Hospital staff did nothing but claimed they had security guards. I saw 1 security guard 1 time during my weekend stay and that was at 1am in the morning while he was hiding in the stairwell texting on his phone. This was the worst stay I have ever had in my life.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Pratique pour l'Université Brock et l'accès à l'autoroute ; un trajet facile en voiture jusqu'aux chutes du Niagara. Le quartier est calme mais peu propice aux promenades, il est donc préférable d'avoir une voiture.

Avis de voyageur à ce sujet

8

Linda

20 sept. 2023

·

A séjourné 2 nuits

I liked the fact that the hotel was close to Niagara Falls and Niagara on the Lake so it was a nice quiet location with close access to all the places we wanted to go

I liked the fact that the hotel was close to Niagara Falls and Niagara on the Lake so it was a nice quiet location with close access to all the places we wanted to go

10

James

18 août 2024

·

A séjourné 2 nuits

Great location just off the main tourist area of Niagara Falls. Quiet and spacious suite which was comfortable and clean. Parking is plentiful and the staff were friendly and welcoming. Made use of the gym as well.

Great location just off the main tourist area of Niagara Falls. Quiet and spacious suite which was comfortable and clean. Parking is plentiful and the staff were friendly and welcoming. Made use of the gym as well.

10

Danielle

25 oct. 2024

·

A séjourné 4 nuits

The hotel was really lovely and clean The area isn’t very walkable but in a good spot to get around if you have a vehicle

The hotel was really lovely and clean The area isn’t very walkable but in a good spot to get around if you have a vehicle

8

Tim

14 juil. 2025

·

A séjourné 1 nuit

Great location for brock events

Great location for brock events

8

Tomasz L

7 juil. 2025

·

A séjourné 1 nuit

There is nothing in the vicinity so hotel was almost empty of people.

There is nothing in the vicinity so hotel was almost empty of people.

10

Devin

25 août 2025

·

A séjourné 1 nuit

Very convenient for visiting university students

Very convenient for visiting university students

10

nathalie

22 avr. 2025

·

A séjourné 2 nuits

Conveniently located near Brock University. Friendly staff.

Conveniently located near Brock University. Friendly staff.

8

Balamurali

26 mars 2025

·

A séjourné 2 nuits

Cool place to stay and 20 minutes from Niagara Falls !!

Cool place to stay and 20 minutes from Niagara Falls !!

10

Sherwin

4 avr. 2025

·

A séjourné 2 nuits

Right off the highway making travel to and from Niagara area destinations a breeze!

Right off the highway making travel to and from Niagara area destinations a breeze!

8

Saira

3 juin 2023

·

A séjourné 1 nuit

This property is close to the highway, but not much else is in within walking distance other than McDonald’s. The room and overall property was clean, but lacked sufficient lighting in the bathroom and room. It’s a quiet area next to a university student residence and business park. Lots of free onsite parking.

This property is close to the highway, but not much else is in within walking distance other than McDonald’s. The room and overall property was clean, but lacked sufficient lighting in the bathroom and room. It’s a quiet area next to a university student residence and business park. Lots of free onsite parking.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le service au restaurant et au bar reçoit des commentaires positifs pour le dîner, mais le buffet du petit-déjeuner est constamment décrit comme limité et cher, et certains articles sont parfois épuisés.

Avis de voyageur à ce sujet

8

Naoki

4 oct. 2023

·

A séjourné 1 nuit

Hotel is very clean. Good equipment. But,breakfast was so expensive and poor foods.

Hotel is very clean. Good equipment. But,breakfast was so expensive and poor foods.

8

Shawn

10 juin 2025

·

A séjourné 3 nuits

Everything was great, except the food. Breakfast was meh at best. We tried to have dinner the one night and they were out of 8 different menu items (half the menu). The beer was cold and servers tried their best, we appreciated that.

Everything was great, except the food. Breakfast was meh at best. We tried to have dinner the one night and they were out of 8 different menu items (half the menu). The beer was cold and servers tried their best, we appreciated that.

8

Catherine

30 sept. 2023

·

A séjourné 3 nuits

Breakfast buffet was sub par. Empty chafing dishes. Ran out of plates. Room was immaculate, however no housekeeping service during my three day stay! Unacceptable Good notes: staff friendly and helpful. Large room with comfortable bed.

Breakfast buffet was sub par. Empty chafing dishes. Ran out of plates. Room was immaculate, however no housekeeping service during my three day stay! Unacceptable Good notes: staff friendly and helpful. Large room with comfortable bed.

10

Ron

24 nov. 2024

·

A séjourné 2 nuits

Great stay. Loved the room. Very clean hotel. Excellent restaurant

Great stay. Loved the room. Very clean hotel. Excellent restaurant

4

David

7 nov. 2025

·

A séjourné 1 nuit

Check-in was fine, but I had requested early check-in and also requested a mobile key through the app. I did not get my mobile key through the app until I went and physically checked in. I also did not receive an alert, saying my room was ready through the app as well. Luckily, she gave me a mobile key as both physical room keys that were given to us did not work. The service in the restaurant was great, but the breakfast was terrible.

Check-in was fine, but I had requested early check-in and also requested a mobile key through the app. I did not get my mobile key through the app until I went and physically checked in. I also did not receive an alert, saying my room was ready through the app as well. Luckily, she gave me a mobile key as both physical room keys that were given to us did not work. The service in the restaurant was great, but the breakfast was terrible.

6

Graham

6 févr. 2023

·

A séjourné 2 nuits

The breakfast buffet was bad. The food was cold and tasteless.

The breakfast buffet was bad. The food was cold and tasteless.

10

Suzanne

21 sept. 2024

·

A séjourné 1 nuit

breakfast was far to expensive for what you got

breakfast was far to expensive for what you got

8

Carlene

15 mai 2025

·

A séjourné 2 nuits

I would definitely stay at this property about. Dining room had excellent breakfast and dinner options.

I would definitely stay at this property about. Dining room had excellent breakfast and dinner options.

10

David

21 mars 2024

·

A séjourné 1 nuit

This is an outstanding property with spacious and clean suites. The staff are very helpful and the food, drinks and service at the hotel restaurant are excellent!

This is an outstanding property with spacious and clean suites. The staff are very helpful and the food, drinks and service at the hotel restaurant are excellent!

8

Meng

5 juil. 2024

·

The front desk staff were very friendly and helpful. The food in the restaurant was delicious!

The front desk staff were very friendly and helpful. The food in the restaurant was delicious!

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

10

Sylvie

27 sept. 2025

·

A séjourné 4 nuits

Personnel accueillant, poli et serviable. Hôtel moderne, propre et tranquille. Séjour agréable à l'occasion du mariage d'amis à Balls Falls avec commode service de navette (aller-offert) offert de l'hôtel jusqu'au lieu du mariage.

Personnel accueillant, poli et serviable. Hôtel moderne, propre et tranquille. Séjour agréable à l'occasion du mariage d'amis à Balls Falls avec commode service de navette (aller-offert) offert de l'hôtel jusqu'au lieu du mariage.

8

Elaine

29 août 2025

·

A séjourné 3 nuits

L’amabilité et la serviabilité du personnel est vraiment excellente Le seul élément plus ordinaire est le nettoyage en général

L’amabilité et la serviabilité du personnel est vraiment excellente Le seul élément plus ordinaire est le nettoyage en général

10

jeremy

3 nov. 2024

·

A séjourné 1 nuit

.

.

10

Geneviève

14 oct. 2024

·

A séjourné 2 nuits

Check-in rapide, tranquille et service accessible rapidement.

Check-in rapide, tranquille et service accessible rapidement.

10

martin

28 août 2024

·

A séjourné 3 nuits

J'ai pris la suite 950 pc vraiment très grand et très beaux rien à dire de négatif le seul point faible c'est le frigo, trop long avant qu'il sois froid ! Et pas de congélateur pour les ice pack

J'ai pris la suite 950 pc vraiment très grand et très beaux rien à dire de négatif le seul point faible c'est le frigo, trop long avant qu'il sois froid ! Et pas de congélateur pour les ice pack

Politiques de l’établissement

Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

Arrivée

Départ

Arrivée à partir de 15:00

Avant 12:00

Bon à savoir

Politiques et informations supplémentaires sur cet établissement.

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Services supplémentaires payants que vous pouvez demander.

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Prix pour les dates à venir

septembre 2026

octobre 2026

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Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.

Prix en USD pour 2 voyageurs, mis à jour quotidiennement.

Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.

L’enregistrement doit être effectué par une personne âgée d’au moins 19 ans.

Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et une carte de crédit peuvent être demandées à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Le nom inscrit sur la carte de crédit présentée comme garantie à l'arrivée doit correspondre au nom de la personne ayant effectué la réservation
Cet hébergement accepte les cartes de crédit et les espèces
Possibilité de location à long terme
Cet hébergement comprend les dispositifs de sécurité suivants : un détecteur de monoxyde de carbone, un extincteur, un détecteur de fumée, un système de sécurité, une trousse de secours et des barrières de fenêtre
Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement

Piscine accessible de 06 h 30 à 22 h 00.
L'hébergement est gratuit pour un maximum de 2 enfants âgés de 17 ans ou moins qui occupent la même chambre que leurs parents ou tuteurs et qui utilisent la literie en place.
Si vous souhaitez amener votre animal de compagnie, veuillez contacter directement l'hébergement au moyen des coordonnées fournies dans la confirmation de réservation. Les animaux de compagnie font l'objet d'un supplément (voir section « Frais »).
Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).

Le petit déjeuner buffet coûte entre 10 CAD et 25 CAD environ par adulte et entre 8 CAD et 13 CAD environ par enfant.
Frais pour le parking en libre-service : 7 CAD par jour
Animaux de compagnie : 30 CAD par animal et par jour
Les animaux d'assistance ne sont soumis à aucuns frais.
Supplément en cas de départ tardif : 75 CAD (sous réserve de disponibilité)

La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.