Hotel Isla Verde

Age Requirements
Minimum age to check in is 18 years old

Pets
Service animals are allowed;Service animals are exempt from fees/restrictions;Pets allowed;Pet fee: USD 150 per pet, per stay; Service animals are exempt from fees;

Front Desk Services
Guests must transfer to the property via boat and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 8:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. Due to traffic restrictions, the property is only accessible via boat or a 10 minute walk from the Santa Cruz public dock. The property provides private transfers via boat (surcharge) from Panajachel boat dock from 8 AM to 7 PM. Alternatively, taxis (surcharge) are available from the Tzanjuyu public dock in Panajachel.

Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;

Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; No cribs (infant beds) availableNo rollaway/extra beds available

Dining
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the beach bar. Cooked-to-order breakfasts are available daily from 8 AM to 11:00 AM for a fee.Fee for cooked-to-order breakfast: approximately USD 5 to 30 per person;