Name: The Quay Hotel and Spa
Address: Deganwy Quay, Deganwy, condado de Clwyd, GB
Price range: 163 US$–382 US$ per night
Rating: 8.93

Opiniones de los huéspedes

Los viajeros describen The Quay Hotel and Spa como una base pintoresca y relajante con vistas espectaculares de la ría y el castillo, personal amable, habitaciones espaciosas, un desayuno popular y un spa y piscina muy apreciados, con aparcamiento cómodo y terrazas agradables.

Entre las desventajas más comunes se incluyen el acceso restringido al spa y con coste adicional durante el día, un servicio ocasionalmente lento en el restaurante/bar, y habitaciones que pueden parecer anticuadas o demasiado calurosas debido a la falta de aire acondicionado. Algunos huéspedes también señalan ruidos o pequeños problemas de mantenimiento, la necesidad de reservar horario para el desayuno, y la ubicación, que está a entre 25 y 40 minutos a pie del centro de Conwy. En general, se puede esperar una estancia agradable con comodidades destacadas, junto con algunas peculiaridades prácticas que tener en cuenta.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Entre las instalaciones populares se incluyen el spa, la piscina, la sauna/salas de vapor, el gimnasio, el bar y un amplio aparcamiento, con terrazas con vistas al agua. El acceso al spa durante el día a menudo requiere un coste adicional y un horario limitado para los huéspedes, algo que varios usuarios no apreciaron.

Reseñas de huéspedes relacionadas

8

Gordon

4 ago 2025

·

Se alojó 1 noche

Overall very good, but spa should be available in the day for residents free of charge, as that is why we chose a spa hotel.

10

John

30 oct 2025

·

Se alojó 1 noche

Always a friendly welcome here, excellent service in the bar and restaurant, great food - specially the breakfast! Well laid out with easy parking. Staff in the wellness centre are very good and the pool/sauna area is well worth a visit.

6

David

12 sept 2025

·

Se alojó 2 noches

£430 for 2 nights very over priced.. Staff are very friendly and helpful.. Hotel guests can only use the spar area at certain times unless they pay extra.. Steam room lacks steam, at least the 2 mornings I was there, maybe different at other times but that was my experience.. Showers in the changing rooms are temperature set and unchangeable, for me too hot but that’s me.. The rooms are ok but my bathroom hadn’t been cleaned particularly well.. No food after 8:30 although the staff did try helping us obtain food from outside, we ended up travelling the local McDonald’s Decent bar and cracking cocktails..

10

Stephen

13 nov 2024

·

Se alojó 3 noches

Had a great 3 night stay in this lovely hotel. Food was very good, especially the breakfast and staff were very friendly. Enjoyed a Spa visit every day too.

10

Kieron

23 abr 2023

·

Se alojó 2 noches

Great location with fab views of the marina. The spa facilities with swimming pool and sauna/steam rooms were great. Dinner in the restaurant on Saturday evening was excellent.

10

Ernst

18 abr 2025

·

Se alojó 3 noches

The inly negative is the location. Just outside of all the towns ina residential area. Not necessarily bad thing but if you get back ti the hotel after a long day the hotel bar/restaurant is your only choice. The spa was a nice treat in the evenings. Clean and good choice of options. Steam room, different types of saunas, pool, etc. there is also a gym but i didnt utilize that. The view of the water and across to the Conwy Castle is great. Rooms comfortable, clean, quiet. Breakfast had the plenty of options to meet everyones needs.

10

Francis

7 ago 2025

·

Se alojó 2 noches

Great place to stay in North Wales. Spa very good, but available times a bit restricted for guests. Vegetarians catered for but limited choice on main menus. Overlooking, a lovely place for a break.

10

Scott

5 ago 2025

·

Se alojó 2 noches

Lovely hotel, nice big rooms and clean. Staff very friendly. Food in bar and breakfast was excellent. Only gripe was charging a extra £25 pp to use leisure facilities. This is only issue that lets hotel down. Guests shouldn’t be charged extra to use facilities. It was free before 9am or after 5.15pm but this just meant it was way too busy at these times and kinda spoilt experience.

10

Martin

5 ago 2025

·

Se alojó 1 noche

great views great facilities - gym, pool, sauna etc lovely restaurant

10

John

15 sept 2025

·

Se alojó 2 noches

Great from beginning to end with the welcome from Katie, the room, the pool, the breakfast and the location, we will stay again.

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Limpieza

Las habitaciones y las zonas comunes limpias son elogiadas con frecuencia. Entre los problemas ocasionales que se mencionan se incluyen cortinas manchadas, moho en un baño o una habitación que no se limpió a fondo.

Reseñas de huéspedes relacionadas

6

Lucy

4 nov 2025

·

Se alojó 1 noche

Some of the decor in the room is looking a bit tired and could do with a refresh. There are stains on the curtains and marks on the walls and furniture. Other than that the room was pleasant and comfortable and liked the sea view. The breakfast was good too.

10

Tricia

29 abr 2025

·

Se alojó 1 noche

We enjoyed all aspects of this hotel from good car parking to the lunch and breakfast lovely clean room helpful very friendly staff - perfect!!

10

Angela

14 abr 2023

·

Se alojó 2 noches

Great hotel in a scenic location. Staff were friendly and welcoming and room was spotlessly clean with a balcony into a beautiful courtyard. They also catered very well for gluten free diet.

6

Jonathan

3 ene 2025

·

Se alojó 2 noches

There were some really good points, the location, the room, the views, there was one real star in the staff, that was Tracey, the rest listened your complaints, nodded and acknowledged, but then did nothing . The security doors to the room blocks were inoperative, the bathroom was covered in mold and mildew., the food a the restaurant was overpriced and average. Antonio was just plain rude and inept ! A joke to charge £25 to use the pool. Lots of marks on the doors and furniture. All in all not what you expect in a so called luxury hotel, I wouldn’t expect somethings in a £50 b and b ! Love Llandudno and Conway, will return to the area but not to the Quay !

10

Stefan

22 jul 2025

·

Se alojó 3 noches

We had a lovely stay and really appreciate the very friendly staff and the top notch cleanliness, both for the room and for the common areas

10

Tahira

8 may 2025

·

Se alojó 1 noche

The hotel is beautiful clean and comfortable The staff were wonderful We will visit again Thank you

10

Gary

19 nov 2023

·

Se alojó 2 noches

I did speak to the receptionist when leaving about the heated towel rail in our room was not working and that there was a large stain on the main curtain in the room as though someone had spilt something on it. Other than that the stay was excellent.

10

Julia

17 oct 2025

·

Se alojó 1 noche

Breakfast great , room spotless

8

Claire

23 jun 2025

·

Se alojó 1 noche

Great location, with fantastic views! The staff were super friendly , could not fault any of them . One of the best Spa facilities I have been to. Was impressed with cleanliness of hotel & rooms, very spacious.

8

Elizabeth

10 dic 2023

·

Se alojó 1 noche

Great hotel, very clean and well maintained. You can tell there has been recent refurbishments which look fab, only downside was they were refurbishing the spa when I was there so didn’t get to take full advantage, but once it’s done I’m sure it will look great. Free parking, wifi, balcony, robes etc lots of little extras that make a difference in your stay. Would return.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son generalmente espaciosas y cómodas, muchas con balcones o vistas destacadas de la ría y el castillo. Algunas parecen anticuadas, carecen de aire acondicionado, tienen duchas poco convincentes o ruidos menores de mantenimiento, y a algunos huéspedes se les asignaron habitaciones accesibles que no necesitaban.

Reseñas de huéspedes relacionadas

10

Lloyd

26 sept 2025

·

Se alojó 3 noches

Amazing location, friendly staff, clean rooms, classy feel, comfy bed and great spa facilities. However the one let down of the room is the shower, it was outdated, loose and not great for someone over 6 foot

6

Andrew

23 mar 2024

·

Se alojó 1 noche

The room need up dating

4

Catherine

18 jun 2025

·

Se alojó 3 noches

The property was lovely, the room was terrible, never in the photo gallery is a ground floor room looking out onto the car park shown, when I requested a change I was told that was the room Expedia gave me. Very expensive stay to be so disappointed.

6

Nicola

23 jun 2025

·

Se alojó 1 noche

Check in was excellent, they upgraded us due to a wedding being held and they put us in a suite, but it was still noisy, the sound insulation between rooms isn't good and whilst sitting in bed we could hear the people up above on the toilet!!!

10

David

15 feb 2023

·

Se alojó 1 noche

Room size and position excellent Decor needs revamp - furniture not coordinated

8

June

14 ago 2025

·

Se alojó 2 noches

The sink in bathroom was very high, I had to stand on top toes to wash. No mirror over dressing/work table, so no where to sit to style my hair. No aircon si very warm in bed.

8

Vincent

5 ago 2025

·

Se alojó 2 noches

No aircon was the only downside

10

Richard

5 may 2024

·

Se alojó 1 noche

Excellent staff, very friendly and accommodating. I still think the rooms could be updated. Plugs by the bedside etc.

10

Carolyn

24 nov 2025

·

Se alojó 3 noches

Our large rooms were clean and tastefully decorated, with a lovely view across the river to Conwy Castle. We enjoyed seeing the tide coming and going at various times of day. The food and drink we consumed at the hotel was good quality, from breakfast to a bar meal to dinner in the restaurant. All of the hotel staff we met were friendly, helpful, and appeared to be enjoying their jobs. They really added to our enjoyment.

10

Rosemary

5 mar 2023

·

Se alojó 1 noche

We had a suite with lovely views looking over the water The suite was massive. Pity mini bar was not stoked, as bar closed at 12. And we would have liked a night cap

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal es ampliamente descrito como amable, acogedor y servicial. Algunos huéspedes experimentaron un servicio lento o desorganizado en el restaurante/bar, llamadas sin devolver para reservas de spa, o problemas con las facturas o la comunicación.

Reseñas de huéspedes relacionadas

10

Stephanie

30 jul 2025

·

Se alojó 1 noche

Modern, relaxed with super service, food and rooms. Bed mattress amazingly comfortable. Spa great and nice outdoor touches with seating with great views and water features. Nothing was too much trouble. Birthday card left in room and birthday plate after our meal, thank you. Clearly run with great management and leadership. We will return.

8

Harshad

25 sept 2025

·

Se alojó 7 noches

Spa was a let down. We wanted to book spa treatment and left our details but no one called .

8

Robert

16 sept 2024

·

Se alojó 2 noches

Really enjoyed our 2 night stay. Staff were warm and welcoming, the Executive room was ok, comfortable and it had a magnificent view and fantastic location. Breakfast really nice, the addition of a few more dishes such as Avocado on Toast would be good. We ate dinner in the hotel one night and that was nice. In general service at the restaurant was pleasant but a bit disorganised and pricing policy not particularly clear. Really enjoyed the pool pre breakfast, very clean and well organised. Shame it’s only pre 9am or post 5:15pm but there is decent clarity about this before we booked and on arrival. Overall I do think our deal was overpriced but would go again if on a special offer.

10

David Geoffrey

8 dic 2025

·

Se alojó 1 noche

Fantastic hotel, great staff and excellent food.

10

Vanessa

25 abr 2025

·

Se alojó 2 noches

Another stay at the Quay hotel where the staff were as excellent as before - exemplary service.

8

Sharron

8 ago 2023

·

Se alojó 1 noche

Second time I've experienced issue with bill on checkout today; told i owed the cost of the room and only on showing the transaction on my bank account was issue resolved; a little embarrassing to be told i hadn't paid in fact i had! I also stayed end of May and had items on my bill that were not mine which took up to a week to get a refund. I love the hotel for its waterside location, cleanliness, friendly staff and dog friendly rooms. I use this hotel when visiting family so gave stayed a few times over last few years.

10

Nicola

18 ene 2025

·

Se alojó 1 noche

Lovely stay great hotel, they had a water shortage but dealt with it brilliantly. Highly recommended

10

James

27 sept 2024

·

Se alojó 1 noche

Fantastic hotel. All staff exceptionally friendly, all saying good morning and hello when wondering around which I appreciate. Evening meal very nice and great quality, breakfast has to be one of the best I've had in a hotel (and I stay in a lot of hotels). Freshly cooked, delicious ingredients and very friendly staff. If in this neck of the woods I would 100% stay here again. The bed was exceptionally comfortable and so were the pillows. Very good stay!

8

CHRISTINA

21 nov 2024

·

Se alojó 1 noche

Hotel in an excellent location. It was really busy when we stayed and it was obvious the staff were exceptionally busy. We booked a table and the initial wait was acceptable however we were unable to get anyone to take our dessert order or coffee so we gave up and left the restaurant. That was disapointing.

8

Carl

29 oct 2025

·

Se alojó 3 noches

Staff were excellent and the vista.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Entorno pintoresco a orillas del agua con vistas al castillo de Conwy, conveniente para explorar el norte de Gales y cerca de la estación de Deganwy; el aparcamiento es fácil. No está en el centro, sino a unos 25-40 minutos a pie o en coche de Conwy.

Reseñas de huéspedes relacionadas

10

Lisa

26 dic 2025

·

Se alojó 2 noches

Lovely location, pleasant walk to Conwy. Food was really nice, nice atmosphere in the bar area. Overall enjoyable stay.

8

G

21 abr 2025

·

Se alojó 2 noches

Good location, quiet, easy parking. Great location to get around the area

10

Diane

6 sept 2025

·

Se alojó 2 noches

The location was brilliant and our room had a balcony view across the quay. Peaceful location with a short walk to the train station. Llandudno was just the next stop along. Will definitely come again!

10

Norman

15 ago 2023

·

Se alojó 2 noches

Location is beautiful. Staff helpful, really lovely hotel. stayed for 3 nights overlooking the marina, fantastic stay!

8

Pik Yuk

16 jun 2025

·

Se alojó 1 noche

Staff is nice and location is quiet. No shops are nearby, so that nothing can do at night time.

10

Adam

3 abr 2023

·

Se alojó 2 noches

Great stay! Amazing location near Conwy and Llandudno

10

Anthony

11 jul 2023

·

Se alojó 2 noches

Always stay there and it never disappoints, the best location in North Wales

10

John

16 ago 2025

·

Se alojó 2 noches

Position re Conwy castle With outstanding patio And great service

10

steven

17 abr 2025

·

Se alojó 3 noches

Great location just 30 minutes walk along a the Quay into Conway. Relaxing atmosphere around the hotel. Excellent breakfast facilities with easy dining options. The outdoor eating and drinking area is quite and allows for stunning views at sunset.

10

Matthew

17 ago 2025

·

Se alojó 1 noche

Location was truly fantastic

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno es constantemente elogiado por su calidad y variedad. Las opciones para cenar y en el bar suelen ser disfrutadas, pero a veces pueden parecer limitadas o caras, con un servicio ocasionalmente lento y comentarios diversos sobre la selección de café o bebidas.

Reseñas de huéspedes relacionadas

8

Gaynor

14 jul 2025

·

Se alojó 1 noche

Great location and the terrace overlooking the estuary is perfect for a sun-downer. Service on the terrace wasn't particularly quick, but professional. Great breakfast with really good service.

10

Angela

14 abr 2023

·

Se alojó 2 noches

Great hotel in a scenic location. Staff were friendly and welcoming and room was spotlessly clean with a balcony into a beautiful courtyard. They also catered very well for gluten free diet.

10

Stephen

13 nov 2024

·

Se alojó 3 noches

Had a great 3 night stay in this lovely hotel. Food was very good, especially the breakfast and staff were very friendly. Enjoyed a Spa visit every day too.

10

Rhian

23 jul 2023

·

Se alojó 1 noche

Nice room and lovely view from the bar/restaurant. Very pleasant evening an dinner, with attentive staff. Breakfast was good although the black pudding was strange

10

David Geoffrey

8 dic 2025

·

Se alojó 1 noche

Fantastic hotel, great staff and excellent food.

8

David

8 jul 2023

·

Se alojó 1 noche

The food was excellent The drink options were vert poor. No real ale, the chemical beers upset my stomach. Only Fevertree was offered which spoils a G&T

8

Stan

28 nov 2024

·

Se alojó 1 noche

Very good -Hotel, Staff, Spa & breakfast Very poor - Dinner menu and food below average and expensive for what it is, would not have dinner there ever again but would make the effort and go to nearby Conwy

10

Helen

5 may 2025

·

Se alojó 1 noche

A beautiful hotel with fabulous views. Friendly & polite staff, great food with several vegetarian options and excellent service.

8

Nicola

1 jun 2025

·

Se alojó 1 noche

We had an enjoyable stay but feel the correspondence regarding booking a table for a meal could have been better, there was never a mention of a bar menu, just a very limited restaurant menu. For the price, we were expecting wonderful but unfortunately it didn’t deliver, very grand looking on arrival but the room was quite bland & missing personality. The robes were threadbare & cheap looking, discovered bundled up in a plastic bag on a shelf, no slippers or vanity pack. The in room coffee etc was cheap & below expectations. Cooked breakfast was wonderful using local produce but the other choices were quite limited. All the staff were very welcoming & friendly, especially Ella who served us drinks & a beautiful cheese board in the small bar area and was very pleasant & attentive. The pool area was nice but the limited time you were allowed use was disappointing, having to pay a further £50 seems excessive. The hotel has all the ingredients for what could be a very luxurious stay but unfortunately some vital little touches were missing for us.

10

Carolyn

24 nov 2025

·

Se alojó 3 noches

Our large rooms were clean and tastefully decorated, with a lovely view across the river to Conwy Castle. We enjoyed seeing the tide coming and going at various times of day. The food and drink we consumed at the hotel was good quality, from breakfast to a bar meal to dinner in the restaurant. All of the hotel staff we met were friendly, helpful, and appeared to be enjoying their jobs. They really added to our enjoyment.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	136 US$
febrero	149 US$
marzo	163 US$
abril	184 US$
mayo	202 US$
junio	199 US$
julio	201 US$
agosto	214 US$
septiembre	209 US$
octubre	174 US$
noviembre	153 US$
diciembre	171 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $186	23 $191	24
25 $163	26 $197	27 $194	28 $172	29 $170	30 $192	31 $202

DO	LU	MA	MI	JU	VI	SA
1 $172	2 $233	3 $174	4 $174	5 $172	6 $192	7 $213
8 $176	9 $186	10 $207	11 $198	12 $176	13 $219	14 $382
15 $175	16 $179	17 $176	18 $176	19 $201	20 $198	21 $195
22 $177	23 $201	24 $176	25 $167	26 $175	27 $186	28 $204
29 $177	30 $181

The Quay Hotel and Spa

Precios para The Quay Hotel and Spa

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Classic Double Room

Habitación doble superior

Habitación ejecutiva con 2 camas individuales

Habitación superior con 2 camas individuales

Habitación ejecutiva, 1 cama doble

Habitación de lujo con 2 camas individuales (Suite)

Suite, 1 cama de matrimonio grande

Habitación de lujo doble (Penthouse)

Reseñas de los huéspedes sobre The Quay Hotel and Spa

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

Precios para las próximas fechas