Fortune Park, Vellore - Member ITC Hotels' Group

Housekeeping staff was amazing - especially Gunu. I was travelling with my parents and he took good care and treated us all very well. Resturant, food and service was great, we really enjoyed all the food. Front reception staff was good as well. Gym and pool were good as well.

The swimming pool is mostly habited by pigeons and i have not stepped in for over 2 years now. regularly requesting the team to place a pigeon net. The house keeping team needs a little reminding for all small things. i have to go through a lot of calls and also personally walk to restaurant to get myself a water botthe (RO water in glass bottle) as the house keeping are not allowed to deliver that. kindly make this a norm as in other major hotels across the country.

Clean, neat, all facilities perfect, staff very friendly. Best hotel in Vellore by miles. Very professional. No complaints at al. A jewel in the ITC chain of hotels.

Amazing place to stay with some great restaurant option.i love the environment and good test of food from Orcid and skydiving. Spa ans swimming pool is most relaxing also very cheap. Exeptional customer service. Very helpful and kind. My next visit will be more longer with them. Though i stayed only 5 nights. Oh do not miss there buffet breakfast.

Great staff, rooms excellent and a magical spa with great treatments.

As previously mentioned, the swimming pool is a nice spot for pigeons to take a dip, not so hygenic for humans. They refuse to add a pigeon net. The new staff at th e restaurant still need to buck up.. i missed the earlier staff some of who had left and other was on leave.

Check in was great. I like how staff is trying their best. View from the pool was great. Dining was a bit limited with some items on menu not available.. Quality of food is ok.

Did not like the food served in the dinner and swimming pool was not functioning and water was dirty.

The swimming pool is mostly habited by pigeons and i have not stepped in for over 2 years now. regularly requesting the team to place a pigeon net. The house keeping team needs a little reminding for all small things. i have to go through a lot of calls and also personally walk to restaurant to get myself a water botthe (RO water in glass bottle) as the house keeping are not allowed to deliver that. kindly make this a norm as in other major hotels across the country.

What can I say about this hotel? We expected better it being a Fortune Park by ITC hotel and one of the few "luxury" hotels in Vellore right beside GRT Hotels, which we should have stayed there to begin with. We stayed here for 3 nights. Upon arrival we were greeted by the hotel front staff and offered a welcome drink which was refreshing. We booked a Deluxe Room which came with 2 twin beds. I am not sure what the deal in India is but when guest of 3 adults stay in a room, you would think that they would give you a room with a double/queen or king bed plus a rollaway bed which we had to order extra. Anyhow the room was very tiny for 3 adults to move around as the roll-away bed took extra space. Here\'s the pros and cons of the hotel: Pros: a) location - central to a lot of different amenities in the town /city b) Getting an upgrade to a club room Cons: a) Poor food selection in the breakfast buffet. b) Inattentive staff in the kitchen. c) Food kept open where it attracted insects. d) Rude staff in the front desk - I had asked for an extra key and these are the answers I had received: i) I will get my colleague to come with you and to open the door. I had to re-iterate that I want an extra key. ii) "Please return the key in the morning" - Again I had to re-iterate that I wanted an extra key e) Stains on the sheets/bedding and dirty cups in the room (see attached photos) Why should I pay that much when the sheets are dirty and not clean? Totally unacceptable.

Clean, neat, all facilities perfect, staff very friendly. Best hotel in Vellore by miles. Very professional. No complaints at al. A jewel in the ITC chain of hotels.

The room is not clean, the toilet flush not working, the tv not functioning Bad experience

We decided to take a break on our way to Tiruvannamalai. We chose Vellore over Chittoor due to this hotel. Our experience with ITC Hotels has been good overall. Our expectations were not belied. The reception from the parking valet to reception desk was good. We booked two rooms and we were upgraded. Because of the weekday, it appeared less crowded. Both the rooms were comfortable and clean. We had dinner and breakfast at the restaurant. The food was delicious and the service was great. The choices for the breakfast buffet were many. Overall, a good experience.

Stayed here twice in this trip, and both times were put in rooms with humming noise from the AC! Couldn't sleep peacefully. Eventually, found a room on fourth floor that was relatively quiter. The staff in the front desk can only speak Bengali, Hindi, and English! For a hospitality service provider, there should be atleast one native language speaker to support guests. Now for the positive... if you book your room with breakfast included, it is an awesome deal. The breakfast is something that's not to be missed. And great courteous service too. Overall, given our choices for stays in the area, this is one of the best that I'll recommend confidently.

What can I say about this hotel? We expected better it being a Fortune Park by ITC hotel and one of the few "luxury" hotels in Vellore right beside GRT Hotels, which we should have stayed there to begin with. We stayed here for 3 nights. Upon arrival we were greeted by the hotel front staff and offered a welcome drink which was refreshing. We booked a Deluxe Room which came with 2 twin beds. I am not sure what the deal in India is but when guest of 3 adults stay in a room, you would think that they would give you a room with a double/queen or king bed plus a rollaway bed which we had to order extra. Anyhow the room was very tiny for 3 adults to move around as the roll-away bed took extra space. Here\'s the pros and cons of the hotel: Pros: a) location - central to a lot of different amenities in the town /city b) Getting an upgrade to a club room Cons: a) Poor food selection in the breakfast buffet. b) Inattentive staff in the kitchen. c) Food kept open where it attracted insects. d) Rude staff in the front desk - I had asked for an extra key and these are the answers I had received: i) I will get my colleague to come with you and to open the door. I had to re-iterate that I want an extra key. ii) "Please return the key in the morning" - Again I had to re-iterate that I wanted an extra key e) Stains on the sheets/bedding and dirty cups in the room (see attached photos) Why should I pay that much when the sheets are dirty and not clean? Totally unacceptable.

Great staff, rooms excellent and a magical spa with great treatments.

Check in was great. I like how staff is trying their best. View from the pool was great. Dining was a bit limited with some items on menu not available.. Quality of food is ok.

It is amazing and pleasant stay. Beautiful east side open room. we have enjoyed sunrise view from Bed. Amazing food. Breakfast is unforgettable.

During my three-day stay at Fortune Park in Vellore, I found the hotel to have a lovely lobby. The rooms, while somewhat on the smaller side, were acceptable. The only area for improvement I noticed was the bathroom, which could be a bit more spacious. However, these minor inconveniences were more than compensated for by two outstanding aspects: the exceptionally hospitable and helpful staff and the truly delectable food. As a lifetime platinum member with Marriott, I can confidently say that the staff and cuisine at Fortune Park surpassed my expectations. It was a thoroughly enjoyable stay.

We decided to take a break on our way to Tiruvannamalai. We chose Vellore over Chittoor due to this hotel. Our experience with ITC Hotels has been good overall. Our expectations were not belied. The reception from the parking valet to reception desk was good. We booked two rooms and we were upgraded. Because of the weekday, it appeared less crowded. Both the rooms were comfortable and clean. We had dinner and breakfast at the restaurant. The food was delicious and the service was great. The choices for the breakfast buffet were many. Overall, a good experience.

Excellent service!

Housekeeping staff was amazing - especially Gunu. I was travelling with my parents and he took good care and treated us all very well. Resturant, food and service was great, we really enjoyed all the food. Front reception staff was good as well. Gym and pool were good as well.

What can I say about this hotel? We expected better it being a Fortune Park by ITC hotel and one of the few "luxury" hotels in Vellore right beside GRT Hotels, which we should have stayed there to begin with. We stayed here for 3 nights. Upon arrival we were greeted by the hotel front staff and offered a welcome drink which was refreshing. We booked a Deluxe Room which came with 2 twin beds. I am not sure what the deal in India is but when guest of 3 adults stay in a room, you would think that they would give you a room with a double/queen or king bed plus a rollaway bed which we had to order extra. Anyhow the room was very tiny for 3 adults to move around as the roll-away bed took extra space. Here\'s the pros and cons of the hotel: Pros: a) location - central to a lot of different amenities in the town /city b) Getting an upgrade to a club room Cons: a) Poor food selection in the breakfast buffet. b) Inattentive staff in the kitchen. c) Food kept open where it attracted insects. d) Rude staff in the front desk - I had asked for an extra key and these are the answers I had received: i) I will get my colleague to come with you and to open the door. I had to re-iterate that I want an extra key. ii) "Please return the key in the morning" - Again I had to re-iterate that I wanted an extra key e) Stains on the sheets/bedding and dirty cups in the room (see attached photos) Why should I pay that much when the sheets are dirty and not clean? Totally unacceptable.

not a customer friendly hotel and would not prefer staying here again. their charges dont justify

I have been a regular customer to this property for the past three years. This is a wholesome hotel with staff from CheckIn to dining to cleaning, working cohesively to give me and my family pleasant stay. I have gotten consistent experience which is what draws me back to this hotel. Few shoutouts: Rishad and the front desk women are pleasant and welcoming. Whether it is a request at 2am or 10pm, you can be guaranteed your request will be looked after swiftly. Arivazhagan works cordially with all departments to give customers worry free stay. Mahalaxmi from the restaurant remembers customers and orders and will surprise us with her care and service. Ponnurangam and other security folks work around the clock while keeping a smile. Balaji who is the GM, sets a great example to everyone at this hotel. He has set standards which gives us experience similar to that of a tier 1 city hotel.

The staff's work ethics and sincerity were outstanding.

Check in was great. I like how staff is trying their best. View from the pool was great. Dining was a bit limited with some items on menu not available.. Quality of food is ok.

I've had the pleasure of staying at Fortune Park Vellore multiple times, and it continues to exceed my expectations with each visit. As a regular guest, I am always welcomed warmly by the incredible team, making me feel right at home from the moment I step through the door. A special mention must go to Kamini Sharma, the Head of Department, who always ensures that every aspect of my stay is perfect. Her attention to detail and commitment to providing top-notch service is truly commendable. She goes above and beyond to make sure all my needs are met, and it's one of the main reasons I keep coming back. The culinary experience here is also worth highlighting. The Head chef Mr Gavaskar and Mr Elango consistently prepares exquisite meals, and I appreciate the special dishes that are made just for me. The flavors are always on point, and the presentation is beautiful. Whether it's breakfast, lunch, or dinner, I'm always excited to see what's on the menu. I look forward to my next visit!

The highlight of the stay was the very efficient and personalized service provided by the polite and attentive staff from all departments - from the hall porter to the reception staff to the restaurant personnel. Keep it up!

We decided to take a break on our way to Tiruvannamalai. We chose Vellore over Chittoor due to this hotel. Our experience with ITC Hotels has been good overall. Our expectations were not belied. The reception from the parking valet to reception desk was good. We booked two rooms and we were upgraded. Because of the weekday, it appeared less crowded. Both the rooms were comfortable and clean. We had dinner and breakfast at the restaurant. The food was delicious and the service was great. The choices for the breakfast buffet were many. Overall, a good experience.

What can I say about this hotel? We expected better it being a Fortune Park by ITC hotel and one of the few "luxury" hotels in Vellore right beside GRT Hotels, which we should have stayed there to begin with. We stayed here for 3 nights. Upon arrival we were greeted by the hotel front staff and offered a welcome drink which was refreshing. We booked a Deluxe Room which came with 2 twin beds. I am not sure what the deal in India is but when guest of 3 adults stay in a room, you would think that they would give you a room with a double/queen or king bed plus a rollaway bed which we had to order extra. Anyhow the room was very tiny for 3 adults to move around as the roll-away bed took extra space. Here\'s the pros and cons of the hotel: Pros: a) location - central to a lot of different amenities in the town /city b) Getting an upgrade to a club room Cons: a) Poor food selection in the breakfast buffet. b) Inattentive staff in the kitchen. c) Food kept open where it attracted insects. d) Rude staff in the front desk - I had asked for an extra key and these are the answers I had received: i) I will get my colleague to come with you and to open the door. I had to re-iterate that I want an extra key. ii) "Please return the key in the morning" - Again I had to re-iterate that I wanted an extra key e) Stains on the sheets/bedding and dirty cups in the room (see attached photos) Why should I pay that much when the sheets are dirty and not clean? Totally unacceptable.

Property is good but its location isn't ... Like an oasis in desert ...

Nice hotel, like so many Indian hotels it has no special location, ordinary street in Katpadi. 10-15 min commute to CMC was a surprise but good experience overall. Would stay at this location again.

Well organized and conveniently located. Excellent breakfast. I wish we tried their lunch and dinner, perhaps next time. Friendly ans safe place to stay. Thank you, Peter

Stayed here twice in this trip, and both times were put in rooms with humming noise from the AC! Couldn't sleep peacefully. Eventually, found a room on fourth floor that was relatively quiter. The staff in the front desk can only speak Bengali, Hindi, and English! For a hospitality service provider, there should be atleast one native language speaker to support guests. Now for the positive... if you book your room with breakfast included, it is an awesome deal. The breakfast is something that's not to be missed. And great courteous service too. Overall, given our choices for stays in the area, this is one of the best that I'll recommend confidently.

What can I say about this hotel? We expected better it being a Fortune Park by ITC hotel and one of the few "luxury" hotels in Vellore right beside GRT Hotels, which we should have stayed there to begin with. We stayed here for 3 nights. Upon arrival we were greeted by the hotel front staff and offered a welcome drink which was refreshing. We booked a Deluxe Room which came with 2 twin beds. I am not sure what the deal in India is but when guest of 3 adults stay in a room, you would think that they would give you a room with a double/queen or king bed plus a rollaway bed which we had to order extra. Anyhow the room was very tiny for 3 adults to move around as the roll-away bed took extra space. Here\'s the pros and cons of the hotel: Pros: a) location - central to a lot of different amenities in the town /city b) Getting an upgrade to a club room Cons: a) Poor food selection in the breakfast buffet. b) Inattentive staff in the kitchen. c) Food kept open where it attracted insects. d) Rude staff in the front desk - I had asked for an extra key and these are the answers I had received: i) I will get my colleague to come with you and to open the door. I had to re-iterate that I want an extra key. ii) "Please return the key in the morning" - Again I had to re-iterate that I wanted an extra key e) Stains on the sheets/bedding and dirty cups in the room (see attached photos) Why should I pay that much when the sheets are dirty and not clean? Totally unacceptable.

Amazing place to stay with some great restaurant option.i love the environment and good test of food from Orcid and skydiving. Spa ans swimming pool is most relaxing also very cheap. Exeptional customer service. Very helpful and kind. My next visit will be more longer with them. Though i stayed only 5 nights. Oh do not miss there buffet breakfast.

As previously mentioned, the swimming pool is a nice spot for pigeons to take a dip, not so hygenic for humans. They refuse to add a pigeon net. The new staff at th e restaurant still need to buck up.. i missed the earlier staff some of who had left and other was on leave.

Check in was great. I like how staff is trying their best. View from the pool was great. Dining was a bit limited with some items on menu not available.. Quality of food is ok.

It is amazing and pleasant stay. Beautiful east side open room. we have enjoyed sunrise view from Bed. Amazing food. Breakfast is unforgettable.

Did not like the food served in the dinner and swimming pool was not functioning and water was dirty.

Well organized and conveniently located. Excellent breakfast. I wish we tried their lunch and dinner, perhaps next time. Friendly ans safe place to stay. Thank you, Peter

Well maintained . Weekend rush the breakfast area needs to be expanded

We decided to take a break on our way to Tiruvannamalai. We chose Vellore over Chittoor due to this hotel. Our experience with ITC Hotels has been good overall. Our expectations were not belied. The reception from the parking valet to reception desk was good. We booked two rooms and we were upgraded. Because of the weekday, it appeared less crowded. Both the rooms were comfortable and clean. We had dinner and breakfast at the restaurant. The food was delicious and the service was great. The choices for the breakfast buffet were many. Overall, a good experience.