Pestana Casablanca, Seaside Suites & Residences

Great location in the Anfa Place Living Resort. My stay was nice. The staff is very friendly and accommodating. My only complaint is that the beach was not clean.

This is an absolutely stunning hotel. It’s located right next to a shopping centre with ample fast food options. There is free underground parking too. The hotel itself is clean and spacious and the staff are great. Our room has a kitchen which was adequately equipped. The location is within a 10 minute driving distance of both the Hassan II Mosque and Morocco Mall. With stunning sea views, this hotel backs onto the beach. As a family of 4 we were not disappointed.

Have stayed here previously and the hotel has had a comprehensive makeover. It’s all to a good standard. Small nightly issue with a broken patio door lock was immediately resolved by the Manageress and facility officer

Walking distance to the beach. However, there is no shower facility on the beach. The outdoor pool is shut in November, so no place to wash my feet by the outdoor pool if there is a shower there or not (not sure). Luckily, I can wash my feet by the surfing school shower facility. No restaurant either on the property, but there is a Mall nearby with food court. Breakfast is good. However, my favourite chicken noodle soup in the morning was absent afterwards. Only two days I enjoyed the soup. A good idea to leave for your next guests, whatever is bought from Carrefour supermarket in the Mall. I left washing-up liquid and washing powder, kitchen towels - as you buy more than you need for a week's stay. Another thing for future guests: Please warn them about the local red taxis - they are ripping off tourists. Two occasions happened to us. The drivers told me that meter machine only for daytime, not in the evening. So they charged me 100 dirhams instead of 20-30 dirhams for 15 minutes drive. Then, when I gave him 100 dirhams, they demanded twice because there are two of us. So I had to pay them 200 dirhams! They said the same thing, that it is the rule in Casablance to pay double if there are two people in the car! I managed to get a meter taxi at lunchtime, gave him 100 dirhams asking for a change; he said no money for a change. So I just had to give him 5 euros instead of 20 dirhams!

problems parking every time discuss security outside for entry and exit no place for guest hotel every time need too parking outside

Great location right next to the mall. Great walk by the beach with nice restaurants. Accommodating staff. The rooms were nice and spacious but the furniture looks tired and needs upgrading. Pool towels not provided.

Our family of five had an excellent ten day stay at the Pestana and could not have asked for anything more. We upgraded for a slight price increase upon arrival to a 2 bedroom, 2 bath apartment with a large living room area. There was a small kitchenette with a 2-burner stove and mini-fridge/freezer, equipped with basic cooking/eating necessities. We hosted family for couscous on the huge balcony, and the staff was quick to provide us with extra spoons to accommodate our guests. There was also a washing machine and drying rack! The location cannot be beat: right off the beach, private outdoor pool, steps from the Anfa Place mall (so convenient with a Carrefour grocery store, excellent pharmacy, Alpha 55 store with inexpensive beach/pool necessities, Paul cafe, Starbucks, restaurants, children’s play area like Gymboree that includes drop-off care, an art studio with classes and kid camps, and so much more) — everything you need and want for an easy, relaxing vacation. Additionally, the entire area felt safe enough that we were comfortable letting our kids go to the pool on their own and our preteen to go on solo walks. The staff at all levels were incredibly kind and welcoming, doing everything they could proactively do to make our stay excellent. All of the staff at reception spoke excellent English. We would gladly stay again and HIGHLY recommend!

this hotel is in the middle of the action. smack dab on the beach, lovely pool, all new and modern. the rooms are HUGE with a little kitchen area. the staff are tops and my stay was a 10+. trust me on this one...book this place.

Very good property on the beach and next to Hassan Mosque! The pool was lackluster but we didn't stay long at the property anyway. Rooms are incredibly spacious and clean!!

Hotel muito bom, com bom pequeno almoço ( pago) em ligeira decadência principalmente na zona da piscina mas com boa localização e bom ambiente

Cela aurait pu être un beau séjour mais... - Deux lits simples collés ne sont pas un lit king! - Bruyant! Restaurent à côté avec du bouboum, les autres clients qui déplace le mobilier a toute heures du jour et de la nuit, la deuxième nuit, 2 client se sont engueulés de 1h du matin a 4h du matin... pour ensuite que monsieur chante?? Deux appels à la réception ont rien changé à la situation. - Bouchon du bain brisé. J\'ai eu toute la misère du monde à enlever le bouchon pour la femme de ménage le remettr en place le lendemin *pleure* - Distributeur de savon pour les mains brisés Je ne me suis pas reposé. C\'est cher payé pour pour ne pas pouvoir dormir. L\'emplacement et la propreté sont les seul point positif que je peux donner. Les employés de la réception étais polis autrement. J\'aurais apprécié qu\'ils règle la situation au lieu de me dire "on va envoyer quelqu\'un". Dommage car l\'emplacement était superbe.

J'ai vraiment adoré mon séjour dans cet hôtel, très tranquille, propre et ou le personnel est super gentil, attentionné courtois et serviable, le buffet est diversifié, généreux, hôtel impeccable dans tous les atouts, je reviendrai volontiers la prochaine fois !

Seul bémol le nettoyage dans les chambres, Jamais l’aspirateur n’a été passé pendant mon séjour. Des touffes de poussières sur le sol jamais aspirer et poubelles ne sont pas vidées. Dommage cela fait vraiment tache …

Le ménage laisse à désirer l’aspirateur n’a jamais été passé pendant mon séjour. Des toufes de poussière volaient sur le sol, les poubelles n’étaient pas vidées.

La suite a déjà bien vécu... trou dans le canapé. Joint d'étanchéité dans la salle de bain dans un mauvais état. Les murs sont gorgés d'eau.

This is an absolutely stunning hotel. It’s located right next to a shopping centre with ample fast food options. There is free underground parking too. The hotel itself is clean and spacious and the staff are great. Our room has a kitchen which was adequately equipped. The location is within a 10 minute driving distance of both the Hassan II Mosque and Morocco Mall. With stunning sea views, this hotel backs onto the beach. As a family of 4 we were not disappointed.

Gods place clean but lacks enough towels and toiletries

Very good property on the beach and next to Hassan Mosque! The pool was lackluster but we didn't stay long at the property anyway. Rooms are incredibly spacious and clean!!

While the staff was very friendly we encountered several inconveniences during our stay to include the following: The only daily cleaning service is to make the bed and provide a dry towel for the bathroom floor. Towels were not refreshed and bathroom and kitchen were not cleaned during our 7 day stay. There were no liners in the trashcans provided. Room service was extremely inefficient with one order taking approximately 3 hours and three different interactions (including a visit to the front desk) to receive correctly. We were told the kitchen staff cooked our food and then left for the night without delivering it. The second room service order we tried to place by phone but no one answered after several attempts. It was not near closing time for the restaurant so we went in person to the restaurant to place the order. We were told they were too busy to answer the phone and we cold only order pizza because everything else would take too long. The shower door is not useful. Water covers the entire bathroom including toilet paper during each shower. The hotel listing boasts a bar but no bar is located on the premises. As an American this was the main reason we booked this hotel as we understood that many locations in Morocco did not serve liquor. The room we booked was not available upon arrival so we were switched to a different class of room. We were told the view of the new room was better than the one we originally booked so I agreed. The view was of apartment building.

Staff were very courteous and kind. Room was big and very clean. Great view of the ocean.

الغرفة لايصلها الانترنت يوجد اعطال في بعض الاضاءات وفي دورة المياه عدد الاغطية غير مناسب وكذلك المناشف ولذلك لم اكون سعيد هذه المرة لان

Sehr große Zimmer, seitlicher Meerblick, teilweise sehr inkompetentes Personal, direkter Strandzugang

La suite a déjà bien vécu... trou dans le canapé. Joint d'étanchéité dans la salle de bain dans un mauvais état. Les murs sont gorgés d'eau.

Beachfront 😇 Big suite with washer Clean room, great staff everyone was very friendly Many beachfront restaurants nearby and a big mall. In the same complex as the Four Season Hotel 😊

We loved its close proximity to restaurants and shops and to the beach. The hotel staff and security were very helpful, responsive and kind. The only negative are the thin walls between each unit. There isn’t much privacy. You can hear your next door neighbor.

Great location right next to the mall. Great walk by the beach with nice restaurants. Accommodating staff. The rooms were nice and spacious but the furniture looks tired and needs upgrading. Pool towels not provided.

this hotel is in the middle of the action. smack dab on the beach, lovely pool, all new and modern. the rooms are HUGE with a little kitchen area. the staff are tops and my stay was a 10+. trust me on this one...book this place.

Very good property on the beach and next to Hassan Mosque! The pool was lackluster but we didn't stay long at the property anyway. Rooms are incredibly spacious and clean!!

Staff was phenomenal, and so accommodating and helpful. The property and rooms could use some updating, though. We had to call maintenance several times as things like the lights and water were not working.

Staff were very courteous and kind. Room was big and very clean. Great view of the ocean.

Cela aurait pu être un beau séjour mais... - Deux lits simples collés ne sont pas un lit king! - Bruyant! Restaurent à côté avec du bouboum, les autres clients qui déplace le mobilier a toute heures du jour et de la nuit, la deuxième nuit, 2 client se sont engueulés de 1h du matin a 4h du matin... pour ensuite que monsieur chante?? Deux appels à la réception ont rien changé à la situation. - Bouchon du bain brisé. J\'ai eu toute la misère du monde à enlever le bouchon pour la femme de ménage le remettr en place le lendemin *pleure* - Distributeur de savon pour les mains brisés Je ne me suis pas reposé. C\'est cher payé pour pour ne pas pouvoir dormir. L\'emplacement et la propreté sont les seul point positif que je peux donner. Les employés de la réception étais polis autrement. J\'aurais apprécié qu\'ils règle la situation au lieu de me dire "on va envoyer quelqu\'un". Dommage car l\'emplacement était superbe.

Beachfront 😇 Big suite with washer Clean room, great staff everyone was very friendly Many beachfront restaurants nearby and a big mall. In the same complex as the Four Season Hotel 😊

Pestana staff are amazing! So friendly and kind. They were very helpful. The location is perfect, in the city but also on a beach. Enjoyed my stay and hope to return again.

Have stayed here previously and the hotel has had a comprehensive makeover. It’s all to a good standard. Small nightly issue with a broken patio door lock was immediately resolved by the Manageress and facility officer

Great location right next to the mall. Great walk by the beach with nice restaurants. Accommodating staff. The rooms were nice and spacious but the furniture looks tired and needs upgrading. Pool towels not provided.

Great location! The beach is just outside the back entrance. Safe and quiet location. The staff is very friendly and helpful. Highly recommend!

Very horrible, don’t come. I was taking shower at night in the bathroom and suddenly the hot water ran off. I waited in the shower for 10min and still no hot water, so I called reception. They sent two men to check (I am a girl still in blanket and my hair still wet). These two men told me to wait for 5-10min and hot water will come out. I waited for 30min still no hot water. I was super cold in the blanket. I called reception again. Still two men coming to check but the same old wording and asked me to wait. I requested to borrow a bathroom in a new room, but they kept me waiting for 1 hour. It was 1:30am in the morning. I am so so so disappointed with this five-star hotel. I didn’t finish my shower until 2am. And the men’s attitude so bad and rude.

While the staff was very friendly we encountered several inconveniences during our stay to include the following: The only daily cleaning service is to make the bed and provide a dry towel for the bathroom floor. Towels were not refreshed and bathroom and kitchen were not cleaned during our 7 day stay. There were no liners in the trashcans provided. Room service was extremely inefficient with one order taking approximately 3 hours and three different interactions (including a visit to the front desk) to receive correctly. We were told the kitchen staff cooked our food and then left for the night without delivering it. The second room service order we tried to place by phone but no one answered after several attempts. It was not near closing time for the restaurant so we went in person to the restaurant to place the order. We were told they were too busy to answer the phone and we cold only order pizza because everything else would take too long. The shower door is not useful. Water covers the entire bathroom including toilet paper during each shower. The hotel listing boasts a bar but no bar is located on the premises. As an American this was the main reason we booked this hotel as we understood that many locations in Morocco did not serve liquor. The room we booked was not available upon arrival so we were switched to a different class of room. We were told the view of the new room was better than the one we originally booked so I agreed. The view was of apartment building.

Staff was phenomenal, and so accommodating and helpful. The property and rooms could use some updating, though. We had to call maintenance several times as things like the lights and water were not working.

Staff were very courteous and kind. Room was big and very clean. Great view of the ocean.

Great location in the Anfa Place Living Resort. My stay was nice. The staff is very friendly and accommodating. My only complaint is that the beach was not clean.

Beachfront 😇 Big suite with washer Clean room, great staff everyone was very friendly Many beachfront restaurants nearby and a big mall. In the same complex as the Four Season Hotel 😊

This is an absolutely stunning hotel. It’s located right next to a shopping centre with ample fast food options. There is free underground parking too. The hotel itself is clean and spacious and the staff are great. Our room has a kitchen which was adequately equipped. The location is within a 10 minute driving distance of both the Hassan II Mosque and Morocco Mall. With stunning sea views, this hotel backs onto the beach. As a family of 4 we were not disappointed.

Pestana staff are amazing! So friendly and kind. They were very helpful. The location is perfect, in the city but also on a beach. Enjoyed my stay and hope to return again.

We loved its close proximity to restaurants and shops and to the beach. The hotel staff and security were very helpful, responsive and kind. The only negative are the thin walls between each unit. There isn’t much privacy. You can hear your next door neighbor.

Walking distance to the beach. However, there is no shower facility on the beach. The outdoor pool is shut in November, so no place to wash my feet by the outdoor pool if there is a shower there or not (not sure). Luckily, I can wash my feet by the surfing school shower facility. No restaurant either on the property, but there is a Mall nearby with food court. Breakfast is good. However, my favourite chicken noodle soup in the morning was absent afterwards. Only two days I enjoyed the soup. A good idea to leave for your next guests, whatever is bought from Carrefour supermarket in the Mall. I left washing-up liquid and washing powder, kitchen towels - as you buy more than you need for a week's stay. Another thing for future guests: Please warn them about the local red taxis - they are ripping off tourists. Two occasions happened to us. The drivers told me that meter machine only for daytime, not in the evening. So they charged me 100 dirhams instead of 20-30 dirhams for 15 minutes drive. Then, when I gave him 100 dirhams, they demanded twice because there are two of us. So I had to pay them 200 dirhams! They said the same thing, that it is the rule in Casablance to pay double if there are two people in the car! I managed to get a meter taxi at lunchtime, gave him 100 dirhams asking for a change; he said no money for a change. So I just had to give him 5 euros instead of 20 dirhams!

Great location right next to the mall. Great walk by the beach with nice restaurants. Accommodating staff. The rooms were nice and spacious but the furniture looks tired and needs upgrading. Pool towels not provided.

Our family of five had an excellent ten day stay at the Pestana and could not have asked for anything more. We upgraded for a slight price increase upon arrival to a 2 bedroom, 2 bath apartment with a large living room area. There was a small kitchenette with a 2-burner stove and mini-fridge/freezer, equipped with basic cooking/eating necessities. We hosted family for couscous on the huge balcony, and the staff was quick to provide us with extra spoons to accommodate our guests. There was also a washing machine and drying rack! The location cannot be beat: right off the beach, private outdoor pool, steps from the Anfa Place mall (so convenient with a Carrefour grocery store, excellent pharmacy, Alpha 55 store with inexpensive beach/pool necessities, Paul cafe, Starbucks, restaurants, children’s play area like Gymboree that includes drop-off care, an art studio with classes and kid camps, and so much more) — everything you need and want for an easy, relaxing vacation. Additionally, the entire area felt safe enough that we were comfortable letting our kids go to the pool on their own and our preteen to go on solo walks. The staff at all levels were incredibly kind and welcoming, doing everything they could proactively do to make our stay excellent. All of the staff at reception spoke excellent English. We would gladly stay again and HIGHLY recommend!

Great location! The beach is just outside the back entrance. Safe and quiet location. The staff is very friendly and helpful. Highly recommend!

Very good property on the beach and next to Hassan Mosque! The pool was lackluster but we didn't stay long at the property anyway. Rooms are incredibly spacious and clean!!

J'ai vraiment adoré mon séjour dans cet hôtel, très tranquille, propre et ou le personnel est super gentil, attentionné courtois et serviable, le buffet est diversifié, généreux, hôtel impeccable dans tous les atouts, je reviendrai volontiers la prochaine fois !

We loved our stay here. We were right on the beach. The Anfa Mall was a block away for anything we needed (groceries, clothes, water). The staff was super helpful! They arranged for a pick up from the airport, helped us find a restaurant that was open late & had what we were craving (seafood and drinks), which was difficult to find but she was able to find it. There was a slight block in the shower drain on our arrival but as soon as we called they sent someone up within 15 min to unclog it—even though it was late. The rooms were huge and spacious, beds were so comfortable that we ended up sleeping in both days. Washroom was great (extra bonus for having 2) and we appreciated the heated towel racks & toiletries. The kitchen was beautiful and even had a washing machine! This was not an issue for us as we didn’t eat in the apt but maybe they could add a few dishes/glasses but that was so minor that it didn’t bother us at all. We would’ve definitely stayed longer if we had the time. Beautiful hotel and wonderful staff!

What a disappointment! The only good thing about this property is the excellent location and the spacious apartments. The rest is terrible, staff, food. Rooms not equipped enough. Kitchen useless and old. I asked for a microwave and they brought an old and dirty one. The staff not responsive at all, you can ask for the same thing several times. To make it short, my stay was terrible. I stayed at the Pestana Marrakech and it was very good. The Pestana Casablanca needs improvement.

Beachfront 😇 Big suite with washer Clean room, great staff everyone was very friendly Many beachfront restaurants nearby and a big mall. In the same complex as the Four Season Hotel 😊

Walking distance to the beach. However, there is no shower facility on the beach. The outdoor pool is shut in November, so no place to wash my feet by the outdoor pool if there is a shower there or not (not sure). Luckily, I can wash my feet by the surfing school shower facility. No restaurant either on the property, but there is a Mall nearby with food court. Breakfast is good. However, my favourite chicken noodle soup in the morning was absent afterwards. Only two days I enjoyed the soup. A good idea to leave for your next guests, whatever is bought from Carrefour supermarket in the Mall. I left washing-up liquid and washing powder, kitchen towels - as you buy more than you need for a week's stay. Another thing for future guests: Please warn them about the local red taxis - they are ripping off tourists. Two occasions happened to us. The drivers told me that meter machine only for daytime, not in the evening. So they charged me 100 dirhams instead of 20-30 dirhams for 15 minutes drive. Then, when I gave him 100 dirhams, they demanded twice because there are two of us. So I had to pay them 200 dirhams! They said the same thing, that it is the rule in Casablance to pay double if there are two people in the car! I managed to get a meter taxi at lunchtime, gave him 100 dirhams asking for a change; he said no money for a change. So I just had to give him 5 euros instead of 20 dirhams!

Great location right next to the mall. Great walk by the beach with nice restaurants. Accommodating staff. The rooms were nice and spacious but the furniture looks tired and needs upgrading. Pool towels not provided.

Our family of five had an excellent ten day stay at the Pestana and could not have asked for anything more. We upgraded for a slight price increase upon arrival to a 2 bedroom, 2 bath apartment with a large living room area. There was a small kitchenette with a 2-burner stove and mini-fridge/freezer, equipped with basic cooking/eating necessities. We hosted family for couscous on the huge balcony, and the staff was quick to provide us with extra spoons to accommodate our guests. There was also a washing machine and drying rack! The location cannot be beat: right off the beach, private outdoor pool, steps from the Anfa Place mall (so convenient with a Carrefour grocery store, excellent pharmacy, Alpha 55 store with inexpensive beach/pool necessities, Paul cafe, Starbucks, restaurants, children’s play area like Gymboree that includes drop-off care, an art studio with classes and kid camps, and so much more) — everything you need and want for an easy, relaxing vacation. Additionally, the entire area felt safe enough that we were comfortable letting our kids go to the pool on their own and our preteen to go on solo walks. The staff at all levels were incredibly kind and welcoming, doing everything they could proactively do to make our stay excellent. All of the staff at reception spoke excellent English. We would gladly stay again and HIGHLY recommend!

One of across my room guest had a dog, barking nonstop, I complaint front desk, no one responded, I talk directly, but next morning I woke up because dog barking and I hear next room hall way from my room. Restaurant menu was bad. I wont stay there again

While the staff was very friendly we encountered several inconveniences during our stay to include the following: The only daily cleaning service is to make the bed and provide a dry towel for the bathroom floor. Towels were not refreshed and bathroom and kitchen were not cleaned during our 7 day stay. There were no liners in the trashcans provided. Room service was extremely inefficient with one order taking approximately 3 hours and three different interactions (including a visit to the front desk) to receive correctly. We were told the kitchen staff cooked our food and then left for the night without delivering it. The second room service order we tried to place by phone but no one answered after several attempts. It was not near closing time for the restaurant so we went in person to the restaurant to place the order. We were told they were too busy to answer the phone and we cold only order pizza because everything else would take too long. The shower door is not useful. Water covers the entire bathroom including toilet paper during each shower. The hotel listing boasts a bar but no bar is located on the premises. As an American this was the main reason we booked this hotel as we understood that many locations in Morocco did not serve liquor. The room we booked was not available upon arrival so we were switched to a different class of room. We were told the view of the new room was better than the one we originally booked so I agreed. The view was of apartment building.

Hotel muito bom, com bom pequeno almoço ( pago) em ligeira decadência principalmente na zona da piscina mas com boa localização e bom ambiente