Luxury Apartment in Vinhomes Metropolis

これまで近隣のサービスアパートメントを利用していましたが、老朽化してきたので今回はこちらを初めて利用。新しく、高層階でインテリアがおしゃれ、電子レンジや冷蔵庫、洗濯機などの設備が十分なことに加え、施設内にはプールや中庭、無印良品、ユニクロ、丸亀製麺、スーパマーケットのある商業施設もあり、生活環境がベストです。ただし、ホテルではないため清掃が毎日入るわけではなく、フロントサービスもなく、オーナーと英語でコミュニケーションし、タクシーはGrabで呼びます。海外での数週間滞在に慣れている方には大変おすすめです。

Great location near Lotte shopping, market, department store. Unit is well equipped with brand new quality kitchen utensils and water cooler with extra containers to refill. Spacious and clean apartment. Safe building in the high quality maintenance. Overall very satisfied to stay. Only one thing I hoped there were some mugs for hot coffee or tea and large plates. Highly recommended this apartment!

Clean, quiet and secure residential area

Clean apartment, good security, near shopping mall

夏休みに家族6人で宿泊しました。 とても綺麗で見晴らしの良いアパートメントなので、料理や洗濯など、自分たちで色々したい方に最適な場所だと思います。 オーナーは親切で様々な要望を直ぐに聞いてくれました。 予約後はWhatAppという、LINEのようなツールを使ってやりとりしますがスムーズでした。 ハノイは車やバイクが多いですが、このアパートメントには広いエントランスと車寄せがある為、安全にタクシー乗り降りが出来ました。 同じ敷地にあるスーパー、レストラン街、隣のロッテマートで買い物や食事などは満足出来ます。 裏手にはコンビニもあり、夜24時まで買い出し出来ました。 市街地から離れており、少し綺麗で落ち着いたハノイを味わえました。

I enjoyed my 5 weeks here. They are very friendly and easy to deal with. The apartment is modern and clean and in a safe and quiet location right beside the mall. I would be happy to stay there again on my next trip.

Not very clean. Access to the apartment is difficult even with all the efforts from the property management!

Clean, spacious and fully equipped accommodation. Will book again if given the chance.

This is the second time I've stayed with them. Another great experience! The apartment is clean, in good condition, and well-maintained.

High floor. Nice view. Washing machine and dryer available. Spacious. Clean.

Clean, quiet and secure residential area

Clean apartment, good security, near shopping mall

Property is quite dirty with tooth brush, soap from previous guest. And they also wash and hang the previous guest bed sheet at the balcony. Master bed room bathroom floor is also very slippery.

フロアのホコリが少し気になりましたう

My recent stay exceeded all expectations. The apt was impeccable clean and spacious. The staff was incredibly helpful and courteous. I was particularly impressed by the central location, which made it easy to explore the city’s attractions.

The bathroom with bathtub has issue in keeping the showering water from wetting the bathroom floor. It’s unpleasant to have a wet bathroom floor

I enjoyed my 5 weeks here. They are very friendly and easy to deal with. The apartment is modern and clean and in a safe and quiet location right beside the mall. I would be happy to stay there again on my next trip.

The apartment is very nice, clean, spacious and fully furnished. It gave a comfortable and home like feeling throughout the stay. I will choose to stay in this apartment again when visiting Hanoi. I also would like to thank the host (Trang) for the seamless check-in. Trang is a very friendly, attentive, providing excellent service.

It is exactly as described. The Royal Suite gives you access to an clean, spacious apartment with two bedrooms and two bathrooms that can comfortably accommodate 4 people. If you're staying in Hanoi for longer than 3 days it may be worth the price for a larger more comfortable stay.

写真ではウォシュレットが装備されていたので、予約しましたが可動していませんでした。これだけが残念です。他は満足です。

High floor. Nice view. Washing machine and dryer available. Spacious. Clean.

Great location near Lotte shopping, market, department store. Unit is well equipped with brand new quality kitchen utensils and water cooler with extra containers to refill. Spacious and clean apartment. Safe building in the high quality maintenance. Overall very satisfied to stay. Only one thing I hoped there were some mugs for hot coffee or tea and large plates. Highly recommended this apartment!

Perfect city view from the apartment. Great!

If you're planning to stay here, be aware that access to the units has changed. Guests staying 4 nights or less are no longer given an access card. Instead, the host sends you a document to show the guard, who then escorts you and uses facial recognition to grant access. This process is required every time you return, and the guard doesn’t recognize or remember guests, even after multiple entries. While usually at his desk, I occasionally had to wait up to 10 minutes for the guard to return. He also seemed reluctant to assist, as it's likely not part of his job description. The host advised me not to stay out past midnight—possibly because the guard is harder to locate at that hour. I didn’t test this hypothesis, but it’s worth noting. I wasn't informed of this arrangement until arrival. Had I known, I might have chosen another place, as I value independence. That said, the host was apologetic, responsive, and promised to inform future guests about this access policy. I’m giving 4 stars for their willingness to improve.Other things to note: there was a locked internal door in my unit, and I had no idea where it led, and it felt unsettling. Also, the front door has no internal lock or safety chain; if someone knows the entry code, they can access the unit at any time. Finally, the walls are thin—you can hear neighboring units if they’re loud. To be considered if these are within your comfort zone.

We like the location not in an overcrowded and narrow streets areas like Old Quartier. The customer services was very good. Quick response to inquiries and willingness to accommodate needs. The apartment was very nice. we loved it.

Very good value for money accomodation with convenient access to Vincom shopping and dining and grocery store. Communication with the landlord or their agent was fast and clear. I asked for some forks, and got them in 30 minutes. Instructions to enter required no followup clarification. Actually, I checked in and out without ever seeing anyone. The view from the bedroom is mesmerizing and on a clear day you can even see the friendship bridge. The Iron and ironing board well well appreciated. The extra lock on the door didn't work but Hanoi, especially the central area is super safe so I had no worries. The keyless entry also is appreciated since it means one less card or key to carry around. I will likely stay here again.

The apartment is very nice, clean, spacious and fully furnished. It gave a comfortable and home like feeling throughout the stay. I will choose to stay in this apartment again when visiting Hanoi. I also would like to thank the host (Trang) for the seamless check-in. Trang is a very friendly, attentive, providing excellent service.

I would like to thank the host for the seamless checkin arrangement and settlement of the noisy neighbour. She is very prompt to reply and quick to act. The apartment has all the amenities and it’s good for family vacation. I will definitely recommend this to my friends and relatives. To add the supermarket and Uniqlo is just next to the apartment, so convenient for family to eat in.

It was conveniently located in the heart of Hanoi, and I am very grateful for the quick resolution of service requests and the warm welcome they always gave me. Thanks!!!

チェックイン後のフェイスIDの登録が1週間ほどかかった。それまでは1階のオートロックのクリアが毎日スムーズにいかなかった(毎回入り口の警備員に呼び止めを食らったり、説明しても時間がかかる)ため、非常にストレスが溜まった。 施設そのものは悪くない。この周辺ではかなり良い方の建物だと思う。 それだけに、入り口で毎日止められるのは非常に大きいストレスとなった。

If you're planning to stay here, be aware that access to the units has changed. Guests staying 4 nights or less are no longer given an access card. Instead, the host sends you a document to show the guard, who then escorts you and uses facial recognition to grant access. This process is required every time you return, and the guard doesn’t recognize or remember guests, even after multiple entries. While usually at his desk, I occasionally had to wait up to 10 minutes for the guard to return. He also seemed reluctant to assist, as it's likely not part of his job description. The host advised me not to stay out past midnight—possibly because the guard is harder to locate at that hour. I didn’t test this hypothesis, but it’s worth noting. I wasn't informed of this arrangement until arrival. Had I known, I might have chosen another place, as I value independence. That said, the host was apologetic, responsive, and promised to inform future guests about this access policy. I’m giving 4 stars for their willingness to improve.Other things to note: there was a locked internal door in my unit, and I had no idea where it led, and it felt unsettling. Also, the front door has no internal lock or safety chain; if someone knows the entry code, they can access the unit at any time. Finally, the walls are thin—you can hear neighboring units if they’re loud. To be considered if these are within your comfort zone.

처음 출입 관련 트러블이 있었지만 매니저가 어떻게든 해결하려고 노력하는 모습과 일처리가 매끄러웠습니다 매일 매일 불편사항은 없는지 신경쓰는 것도 고마웠고요

We like the location not in an overcrowded and narrow streets areas like Old Quartier. The customer services was very good. Quick response to inquiries and willingness to accommodate needs. The apartment was very nice. we loved it.

They responded very kindly. I would definitely like to use it again.

The host is helpful and responses fast.

I enjoyed my 5 weeks here. They are very friendly and easy to deal with. The apartment is modern and clean and in a safe and quiet location right beside the mall. I would be happy to stay there again on my next trip.

Very good value for money accomodation with convenient access to Vincom shopping and dining and grocery store. Communication with the landlord or their agent was fast and clear. I asked for some forks, and got them in 30 minutes. Instructions to enter required no followup clarification. Actually, I checked in and out without ever seeing anyone. The view from the bedroom is mesmerizing and on a clear day you can even see the friendship bridge. The Iron and ironing board well well appreciated. The extra lock on the door didn't work but Hanoi, especially the central area is super safe so I had no worries. The keyless entry also is appreciated since it means one less card or key to carry around. I will likely stay here again.

Nice location, shopping center integrated within the complex - nice restaurant within the complex.

Center city and easy for shopping and dinning.

Great location near Lotte shopping, market, department store. Unit is well equipped with brand new quality kitchen utensils and water cooler with extra containers to refill. Spacious and clean apartment. Safe building in the high quality maintenance. Overall very satisfied to stay. Only one thing I hoped there were some mugs for hot coffee or tea and large plates. Highly recommended this apartment!

Great location! We were located above a shopping center, so anything you needed was easy and in walking distance. The hotel was very clean and perfect for a couples stay. The host great, any issues that arise we would just message her and she would reply within seconds. Would definitely recommend this place and revisit when on holiday.

ロケーションが良いです。

We like the location not in an overcrowded and narrow streets areas like Old Quartier. The customer services was very good. Quick response to inquiries and willingness to accommodate needs. The apartment was very nice. we loved it.

夏休みに家族6人で宿泊しました。 とても綺麗で見晴らしの良いアパートメントなので、料理や洗濯など、自分たちで色々したい方に最適な場所だと思います。 オーナーは親切で様々な要望を直ぐに聞いてくれました。 予約後はWhatAppという、LINEのようなツールを使ってやりとりしますがスムーズでした。 ハノイは車やバイクが多いですが、このアパートメントには広いエントランスと車寄せがある為、安全にタクシー乗り降りが出来ました。 同じ敷地にあるスーパー、レストラン街、隣のロッテマートで買い物や食事などは満足出来ます。 裏手にはコンビニもあり、夜24時まで買い出し出来ました。 市街地から離れており、少し綺麗で落ち着いたハノイを味わえました。

Very nice place, convenient with all business and shopping center around

Very good value for money accomodation with convenient access to Vincom shopping and dining and grocery store. Communication with the landlord or their agent was fast and clear. I asked for some forks, and got them in 30 minutes. Instructions to enter required no followup clarification. Actually, I checked in and out without ever seeing anyone. The view from the bedroom is mesmerizing and on a clear day you can even see the friendship bridge. The Iron and ironing board well well appreciated. The extra lock on the door didn't work but Hanoi, especially the central area is super safe so I had no worries. The keyless entry also is appreciated since it means one less card or key to carry around. I will likely stay here again.

I would like to thank the host for the seamless checkin arrangement and settlement of the noisy neighbour. She is very prompt to reply and quick to act. The apartment has all the amenities and it’s good for family vacation. I will definitely recommend this to my friends and relatives. To add the supermarket and Uniqlo is just next to the apartment, so convenient for family to eat in.

Nice location, shopping center integrated within the complex - nice restaurant within the complex.

Center city and easy for shopping and dinning.

The property is exceptionally tidy and roomy, offering great value for the price. Additionally, it is conveniently located within a short walking distance from supermarkets, banks, delectable street food options, and charming cafes. I would unquestionably choose to stay at this place again. Furthermore, the owner is friendly and attentive, providing excellent service.

Great location near Lotte shopping, market, department store. Unit is well equipped with brand new quality kitchen utensils and water cooler with extra containers to refill. Spacious and clean apartment. Safe building in the high quality maintenance. Overall very satisfied to stay. Only one thing I hoped there were some mugs for hot coffee or tea and large plates. Highly recommended this apartment!

Great location! We were located above a shopping center, so anything you needed was easy and in walking distance. The hotel was very clean and perfect for a couples stay. The host great, any issues that arise we would just message her and she would reply within seconds. Would definitely recommend this place and revisit when on holiday.

easily shopping and cooking at kitchen

夏休みに家族6人で宿泊しました。 とても綺麗で見晴らしの良いアパートメントなので、料理や洗濯など、自分たちで色々したい方に最適な場所だと思います。 オーナーは親切で様々な要望を直ぐに聞いてくれました。 予約後はWhatAppという、LINEのようなツールを使ってやりとりしますがスムーズでした。 ハノイは車やバイクが多いですが、このアパートメントには広いエントランスと車寄せがある為、安全にタクシー乗り降りが出来ました。 同じ敷地にあるスーパー、レストラン街、隣のロッテマートで買い物や食事などは満足出来ます。 裏手にはコンビニもあり、夜24時まで買い出し出来ました。 市街地から離れており、少し綺麗で落ち着いたハノイを味わえました。

Very nice place, convenient with all business and shopping center around