Brook Road Inn

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Belle auberge. Nous n’avons croisé aucun employé. Tout est propre et fonctionnel avec de belles aires partagées. Notre déception était le grondement permanent dans la chambre 12 qui a nuit à notre sommeil.

I never received a message from the hotel how to check in or enter the building as it was a self check in system. I called and their response was we sent you multiple texts to enter CC information, which I never did. Even on the phone I wasn’t receiving anything while standing outside in the cold. Not sure why this happened but it was unfortunate and I didn’t end up staying. Only until I was 30 minutes on my way home I got the message. They need to do a better follow up for guests so this doesn’t happen again.

No on-site staff but we had everything we needed and the common area was fantastic. Walls are a little thin (it’s a very old building) but most guests were very quiet. Less than 10 minutes from Sunapee ski area! Will definitely stay here again.