Crystalbrook Byron

Amazing place ,we would definitely come back…relaxing and close to Byron bay centre

It

Wonderful staff and service.

The experience was rather ordinary. We stayed here when it was the Byron at Byron resort and had a wonderful stay. This time the lack of service and attention was notable. My complaint was handled reasonably well however there was another customers complaining at Reception when I checked out. My credit card was billed for dinner which we didn’t have there, the rooms were tired and the staff not attentive or interested. Given the price point I would’ve expected more.

The pool is always lovely. Our granddaughter became quite sick while there and the staff were very kind.