Name: EN RESORT Re'Cove Hakone
Address: Sengokuhara 934, Hakone, Kanagawa (Câmara Municipal), JP
Price range: US$ 117–US$ 431 per night
Rating: 8.03

O que pensam os hóspedes

No EN RESORT Re'Cove Hakone, viajantes elogiam consistentemente os quartos espaçosos, os excelentes onsen e as populares refeições em buffet, enquanto observam que algumas partes da propriedade e as comodidades dos quartos parecem datadas e alguns quartos ou corredores podem ter cheiro de cigarro.

O serviço é frequentemente descrito como amigável e prestativo, embora alguns hóspedes tenham tido problemas com check-in lento ou confuso, assistência limitada com estacionamento ou bagagem e alguns erros administrativos ocasionais. O lobby e as áreas do restaurante renovados, os banhos públicos limpos, o lounge, o karaokê e o tênis de mesa são apreciados, mas deslocar-se entre os edifícios, o estacionamento limitado e as taxas extras para algumas atividades podem ser frustrantes. A localização tranquila em Sengokuhara é conveniente para o Lago Ashi e o teleférico, mas alguns passeios turísticos exigem ônibus ou viagens mais longas. No geral, é adequado para famílias e para quem procura onsen e não se importa com quartos mais antigos.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

As instalações do onsen são um destaque, com banhos internos e externos amplamente elogiados. As áreas públicas renovadas, um lounge confortável e opções para famílias, como karaokê e tênis de mesa, se destacam, embora deslocar-se entre os edifícios, o estacionamento limitado e algumas taxas extras ou problemas de acessibilidade possam frustrar.

Avaliações dos hóspedes relacionadas

10

Nicole

18 de abr. de 2025

·

A estadia foi de 1 noite

The onsens were a highlight, beautiful and spacious with indoor and outdoor baths. We were a family of 4 (kids 5&7) and stayed in the traditional family suite with two large single beds and a separate tatami room. There is a new section with lounge/reception and restaurant and the old building has the onsens. It is not difficult getting between them via car park or indoor corridor. Staff was good/Enhlish speaking mostly and very friendly and helpful. We had breakfast and dinner included was was really nice to be able to relax and eat at the hotel. Lots of options at the buffet for our picky(ish) young kids. We enjoyed the food, the onsens and the stay! The room was a bit dated as other reviewers have noted but it added to the Japanese charm, it was fine! Pillows could be improved. Overall, very good for reasonable price and would stay again or recommend.

6

Akemi

8 de jan. de 2024

·

A estadia foi de 1 noite

We stayed in the South Bldg. and we had to walk back and forth between the South and North Bldgs. It was hard for my mother who was on the wheelchair. The room was old and did not look like the website. Though the hot spring was excellent, and the meals were awesome.

8

Biao

21 de set. de 2025

·

A estadia foi de 1 noite

ホテルは温泉があり、露天風呂とサウナも備えているので、静かな雰囲気でのんびり過ごせました。然し、ホテルに到着して車を駐車場に駐車する間のことにとっても気になりました。道路沿いのA館（フロントある館）正門に停車したら、門前に立っていた迎えるホテルスタッフに隣の駐車場に車を入れてくださいと指示されましたが、車に載せてた荷物を降ろしてもらえなかったです。しかも隣の駐車場と言っても、距離的に近いが、いったん道路の向こう側の車線に入って、また反対車線に戻ってからやっと駐車場に入れました。この間に道路に往来の車が多く、怖くてドキドキしました。門前に立ったホテルスタッフは誘導してくれなかったが、この駐車場に駐車する宿泊の方に交通誘導してほしいと思います。あとはチェックインが終えた後、スーツケースなどの手荷物を客室に運んでくれませんでした。

10

Wicher en Wil

2 de jun. de 2025

·

A estadia foi de 4 noites

Een prima hotel. Grote schone kamer. Ontbijt was heel goed en wij hebben gebruik gemaakt van het diner in buffetvorm. Dit was uitstekend en voor een goede prijs. Personeel is heel aardig. Er is ook van alles te doen: Heerlijke Onsen, tafelvoetbal, tafeltennis, Karaoke kamers, enz.

10

TJ

22 de jun. de 2025

·

A estadia foi de 2 noites

The onsen was really nice and the size of the room was great. There is limited free parking on site so make sure to check in as soon as possible. It was a perfect place to stay

10

MENGYUAN

7 de mai. de 2025

·

A estadia foi de 1 noite

大浴場最高です！

10

Toshihiko

29 de dez. de 2025

·

A estadia foi de 1 noite

温泉、ビュッフェが良かった

10

Kirsten

16 de abr. de 2025

·

This location was beautiful. We had a room facing the mountain with a large window and patio. Staff were very nice and English was not a problem. Tattoos need to be covered for the hot spring. There are no sidewalks directly to the hotel but there are many food options within walking distance. Parking was available. There is 1 laundry machine so if you need it you will likely need to wait.

8

kanomi

6 de set. de 2025

·

A estadia foi de 1 noite

ラウンジがすごく良かった！

4

Claire

13 de out. de 2023

·

A estadia foi de 2 noites

This hotel appears to boast many amenities and has a very nice, modern lobby. However, it's all for show. The rooms themselves are old. Our room was too warm and the thermostat didn't work. Also our room was supposed to be for 3 adults yet there were only 3 plugs available in the entire room (i.e. you can only plug in a total of 3 devices at a time). It was also strange that they could only provide us with one key, again for a room with 3 adults. Furthermore, all extra amenities in the hotel come with a charge, even table tennis!!! The only included activity is the public bath, except for most of the massage machines there which also come with a fee. Overall the stay was still passable since the room was clean and staff were courteous.

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

As áreas do banho público e muitos quartos são descritos como limpos, mas a limpeza é inconsistente. Vários hóspedes relataram poeira, manchas ou cheiro persistente de cigarro em quartos e corredores.

Avaliações dos hóspedes relacionadas

4

EFREN

17 de out. de 2023

·

A estadia foi de 1 noite

Room smelled like it was an old smoking room.

10

kinya

11 de jan. de 2025

·

A estadia foi de 1 noite

施設内が非常に清潔でモダンな雰囲気！スイートに宿泊しましたが部屋も広くてとても清潔でゆったり過ごせました。温泉も非常に良い温泉でした。間違いなくリピートします。

10

noriko

3 de ago. de 2023

·

A estadia foi de 1 noite

温泉がぬるめで肌もしっとりしてとても良かったです。お風呂も掃除が行き届いており気持ちよかったです。朝食バイキングを利用しましたが、種類も量も丁度良く、清潔感もあり、スタッフの方もとても親切でした。また利用したいです。

6

Tayla Jane

18 de out. de 2025

·

A estadia foi de 2 noites

Despite the lobby being amazing with great staff we were really disappointed that our non-smoking room reeked of cigarettes. Although they weren’t able to put us in a new room they did bring up a small air purifier which did slightly help. We also thought the rooms were a bit dated but otherwise we were glad to have quite a large sized room, parking available and enjoyed being able to try out some traditional wear.

6

yuka

29 de set. de 2025

·

A estadia foi de 1 noite

4人で北館の和洋室に宿泊。長らく使われていない部屋なのでしょうか、和室部分は特にですが、部屋の上部あちこちに埃が積もっており、気持ち悪かったです。エアコンかスピーカーか、、の吐き出し口にも埃とカビがこびりついていました。それと、北館と南館を繋げる地下通路の端に埃が寄せ集めているのが何か所にもあり、2日間気になりました。それに対し、大浴場は清潔で気持ちよく使えました。ビュッフェも美味しかったし、ホテルスタッフの接客も素晴らしく、ラウンジの快適。部屋と地下通路の不衛生さだけが残念でした。

10

Daniel

19 de out. de 2025

·

A estadia foi de 2 noites

Clean place we enjoyed our stay. Reception were really helpful and friendly

6

MIKA

12 de ago. de 2025

·

A estadia foi de 1 noite

何回も利用させてもらっています。食事は美味しくなりましたし、外国の方含めスタッフの方の対応が丁寧で安心出来ました。ただ、部屋のソファカバーやトイレの汚れが気になり落ちつけませんでした。また、ソファカバー（ソファベッドの布）が変わればより雰囲気が良くなると思います。また伺いたいと思いますので、よろしくお願いします。

6

Hiroyo

12 de ago. de 2024

·

A estadia foi de 1 noite

和洋室に宿泊しました。和室にゴミが落ちていました。また、ハンガーの洗濯ばさみが壊れていました。室内に入った時から、セイフティーBOXに鍵がかかっており、使おうと思っても開きませんでした。

10

??

31 de out. de 2025

·

A estadia foi de 1 noite

清潔で掃除の行き届いた館内、ハイキング料理も綺麗な盛り付けと美味しい味付けに大満足でした。リピーターになります。

2

KAORU

20 de nov. de 2025

·

A estadia foi de 1 noite

掃除が行き届いてなかった。辺な椅子の置き方だった。カペ生シミがついていた。

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Quartos

Os quartos são consistentemente espaçosos e confortáveis para famílias, muitas vezes com layouts mistos ocidentais e tatami. A decoração e os acessórios parecem datados para muitos, com iluminação fraca ou controles de temperatura barulhentos ou ineficazes notados em alguns quartos.

Avaliações dos hóspedes relacionadas

8

Simon

1 de jun. de 2025

·

A estadia foi de 1 noite

Public space like Libby and restaurant are newly renovated, but room is rather dated. Some light control don’t work anymore.

8

Chikako

23 de jul. de 2023

·

A estadia foi de 1 noite

Western-Japanese room was very spacious for a family of 5. Bathroom in the room was ok. The big spa (onsen) was great! Breakfast (buffet style) was nice also.

8

HIROSHI

10 de mai. de 2025

·

A estadia foi de 1 noite

和洋室を家族3名で利用させて頂きました。部屋が広々としており、快適に過ごすことができました。しかし、エアコンの騒音が少々大きいのが残念でした。

10

Junko

16 de dez. de 2022

·

A estadia foi de 19.342 noites

部屋が広くてゆったりとくつろげました。

8

Yasuo

17 de nov. de 2025

·

A estadia foi de 1 noite

客室や客室設備が古い（特に、部屋の内線電話のかけ方など案内がなく、フロントへも連絡出来ず）、その他電気スタンドなどなし

10

Li

14 de abr. de 2024

·

A estadia foi de 2 noites

The suit for 3 persons was huge. Extra toilet and bathroom was an unexpected luxury. The onsen facilities were very good. We will consider visiting again when we visit Hakone again

10

Gina

16 de ago. de 2025

·

A estadia foi de 2 noites

Excellent hotel from a room and dining standpoint. We loved the buffet breakfast and dinners. The room was extremely spacious…stayed in a western room with 2 beds and 3 tatami mats. The onset was lovely as well. Only downside was the distance from main attractions was a 30 min bus ride.

8

rie

19 de nov. de 2025

·

A estadia foi de 1 noite

4回目の宿泊でしたが部屋も広くて清潔でした　照明が少し暗かったです

10

Jinhong

28 de mai. de 2024

·

A estadia foi de 2 noites

The lobby is very nice and it feels like a resort. Our room is very big. It has two double beds and two tatami beds. The tatami bed area could be closed if you would like to have privacy. There are 3 sinks (two are in the washroom and one is in the room), so 4 of us did not have to fight for the sinks. The front desk staffs were so friendly that they were willing to help you with anything. Onset is very nice as well. Both breakfast and dinner were wonderful and had many choices. The dinner area is quite big, we never need to worry about finding a table even if there were many people there. We loved this property.

6

naomi

3 de set. de 2025

·

A estadia foi de 1 noite

ホテルの朝食と夕食はビュッフェスタイルでライブキッチンもあり、美味しく楽しめました。部屋の設備や空調などのコンディションが少し古く感じました。和洋室は広々していてベランダもあり、リゾートマンションのようにくつろげました。

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Serviço

A equipe é frequentemente amigável, prestativa e atenciosa, com check-in tranquilo para muitos e assistência proativa. Uma minoria teve problemas com check-in lento ou confuso, assistência limitada com estacionamento ou bagagem, ou erros administrativos.

Avaliações dos hóspedes relacionadas

6

MOHAMED

5 de jul. de 2025

·

A estadia foi de 1 noite

Check in was easy and friendly but at checkout I was asked to pay extra because I didn’t have all the room keys with me

8

Biao

21 de set. de 2025

·

A estadia foi de 1 noite

ホテルは温泉があり、露天風呂とサウナも備えているので、静かな雰囲気でのんびり過ごせました。然し、ホテルに到着して車を駐車場に駐車する間のことにとっても気になりました。道路沿いのA館（フロントある館）正門に停車したら、門前に立っていた迎えるホテルスタッフに隣の駐車場に車を入れてくださいと指示されましたが、車に載せてた荷物を降ろしてもらえなかったです。しかも隣の駐車場と言っても、距離的に近いが、いったん道路の向こう側の車線に入って、また反対車線に戻ってからやっと駐車場に入れました。この間に道路に往来の車が多く、怖くてドキドキしました。門前に立ったホテルスタッフは誘導してくれなかったが、この駐車場に駐車する宿泊の方に交通誘導してほしいと思います。あとはチェックインが終えた後、スーツケースなどの手荷物を客室に運んでくれませんでした。

8

INTEN

21 de abr. de 2025

·

A estadia foi de 1 noite

チェックイン時の男性外のスターフが要領が悪く、なかなかチェックできず、そういう方をぜひ再教育してほしい。お客さんが到着時ずいぶんと疲れたのにさらに２５分かかる、最悪です。

10

Miki

2 de mai. de 2025

·

A estadia foi de 1 noite

家族旅行で利用しました。チェックアウト後に部屋に忘れ物をしているのに気づき、スタッフの方に伝えたところすぐに探しに行っていただき、見つけて下さいました。チェックインの時もとても丁寧に説明していただき、対応に感謝します。また利用したいです。

8

Yuuko

27 de abr. de 2024

·

A estadia foi de 2 noites

食事がまずどこよりも最高に良いブュッフェ。和洋室の部屋の広さが広々してて良い。ただ、エレベーターの移動が慣れないと分かりづらい。不慣れな見習いのようなスタッフが分からないなら返答せず上司に聞きに行けばいいのに、悩んだ様子で勝手に聞いたものをないと答えたのに、支配人らしきベテランな人が来たらあるとすんなり… 何だかボーっとしていて頼りがない感じに見えた。ホテルの顔的存在なのに。ホテルは最高なのに。

10

Tomoko

27 de set. de 2025

·

A estadia foi de 1 noite

平塚市で用事があり、終わってから関西に帰るため、少しでも西方面の宿と思って探したので、チェックインが遅くなったが、気持ち良く迎えてくれ、しかも部屋が同じ料金で和洋室にグレードアップしてされていて、2人では持て余すくらい広い部屋でゆっくり過ごす事ができた大浴場も24時まであいていて、セキュリティも万全でのんびりできた朝食ビュッフェは種類豊富で、食べ過ぎてしまった💦 今度はディナービュッフェを食べたいと思った

10

KAZUHIKO

18 de out. de 2025

·

A estadia foi de 2 noites

スタッフの対応がとてもよかったです。

10

Markus

30 de mai. de 2025

·

A estadia foi de 1 noite

The front desk staff (Ms. Ayu) is amazing. She checked us in very quick, helped to provide dining options, gave information on how to take local transportation to Kawaguchiko and even came to our room to provide utensils for my family to enjoy our dinner in iur room. The onsen was very nice and breakfast was really really good.

10

Daniel

19 de out. de 2025

·

A estadia foi de 2 noites

Clean place we enjoyed our stay. Reception were really helpful and friendly

4

Yuuki

29 de mai. de 2025

·

A estadia foi de 1 noite

部屋が少し汚かった。料理はとても美味しかったが、食事付きのプランを予約したのに受付の人に食事はついてないですねって言われて焦った。その後確認してもらったら食事付きのプランだったのだが、その一言がなかったらよかったのにって思った。

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Localização

Área tranquila de Sengokuhara com fácil acesso ao Lago Ashi e ao teleférico, além de restaurantes a uma curta distância a pé. Alguns hóspedes acharam os ônibus pouco frequentes e certas atrações exigiram um passeio mais longo.

Avaliações dos hóspedes relacionadas

10

Miki

11 de nov. de 2024

·

A estadia foi de 1 noite

今回富士サファリパーク、箱根神社、小田原観光で伺いました。サファリパークから下道でところどころ渋滞があり、1時間半はかかりました。ホテルのスタッフの方がとても丁寧で笑顔で対応していただきすごく良かったです。南館、北館とありお風呂、食事、客室と連絡通路が地下なのでエレベーターも利用して移動に少し大変でした。食事は時間予約せずにできてゆっくり食べれます。朝、夕食ともとても美味しかったです。卓球台があり、家族6人で楽しみました。立地も渋滞が少ない場所で良かったです。次回また箱根に行く時はこちらのホテルを利用しようと思います。

8

Kasane

30 de mai. de 2024

·

A estadia foi de 1 noite

ホテルは少し建物内臭いが気になった。スタッフの対応はとてもよくて、ゆっくりくつろぐことができて、次回もと考えるほどだった。ただ、今回、天候が悪く、停電があったため、早めに就寝したが、停電が長くなった頃、サイレン音で買わない放送され、更に復旧の知らせもサイレン音だったため、かえって恐怖心を持ってしまった。また、バスの便利がかなり悪く、バス停の表示時間が全く違って、困った。その点さえなければ、とても良いホテルだと思う。

10

Tetsuya

24 de jul. de 2024

·

A estadia foi de 2 noites

芦ノ湖も近いし、ロープウェイの駅も近いし便利でした。

8

Nobutaka

23 de abr. de 2025

·

A estadia foi de 1 noite

料理も美味しく、部屋も広く、ロビーの遊ぶ施設も大変満足です。子連れにはとても良い宿だと思います。ロケーションはホテルに挟まれて少々外の景色が残念ですが、仙石原なのでやむないかと思います。とても満足でした。

10

Kirsten

16 de abr. de 2025

·

This location was beautiful. We had a room facing the mountain with a large window and patio. Staff were very nice and English was not a problem. Tattoos need to be covered for the hot spring. There are no sidewalks directly to the hotel but there are many food options within walking distance. Parking was available. There is 1 laundry machine so if you need it you will likely need to wait.

8

Abdul

9 de jun. de 2025

·

A estadia foi de 2 noites

Excellent service, very helpful front desk. Rooms are dated, but comfortable. Good location for Lake Ashi boat trip and also the Hakone Ropeway.

10

Yamagiwa

21 de abr. de 2025

·

A estadia foi de 1 noite

非常に良かったです。行きたい場所にも近いし、特にスタッフの対応が良かったです。

8

Nicky

4 de out. de 2023

·

Restaurant was expensive but we found great local restaurants within walking distance. Nice and close location to cable cars and pirate ship.

8

Justin

13 de jun. de 2024

·

A estadia foi de 3 noites

This is a very old hotel located in a quieter section of Hakone. The room is much bigger than average hotels, but the facility is a little bit old. We tried the hot spring and Yukado. It was amazing. The buffet breakfast was the best part. You got the chance to taste great Japanese foods and deserts. There are some small restaurants within walking distance in the area. There are buses taking you to Lake Ashi and all the sightseeing spots in Hakone. There is a green pasture wetland trail close to the hotel, which is really a pleasant surprise for this trip.

10

Gina

16 de ago. de 2025

·

A estadia foi de 2 noites

Excellent hotel from a room and dining standpoint. We loved the buffet breakfast and dinners. The room was extremely spacious…stayed in a western room with 2 beds and 3 tatami mats. The onset was lovely as well. Only downside was the distance from main attractions was a 30 min bus ride.

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O café da manhã e o jantar em estilo buffet recebem muitos elogios pela variedade, estações ao vivo e sabor, com reposição rápida notada. Alguns acharam os preços altos ou certos itens ou opções para crianças limitados, e alguns pensaram que os sabores eram medianos.

Avaliações dos hóspedes relacionadas

4

Ikeda

1 de dez. de 2023

·

A estadia foi de 1 noite

料理がショボい

10

Yuusuke

23 de ago. de 2025

·

A estadia foi de 2 noites

夕食バイキングの種類が豊富で大満足でした。またロビーに子供用のおもちゃもたくさんあり、大雨で外に出れない時間も有意義に過ごせました。

10

Akira

1 de jul. de 2024

·

A estadia foi de 1 noite

朝夕ともビュッフェスタイルのお食事は内容が充実していて満足しました。一皿一皿が丁寧に作られている感じがしました。

10

Yuriko

13 de nov. de 2025

·

A estadia foi de 1 noite

夕食、朝食共にメニューが豊富で、美味しかった。部屋も広く、快適でした。

10

MANAMI

28 de set. de 2025

·

A estadia foi de 1 noite

ビュッフェスタイルでしたが食べ物がなくなるとすぐに補充され、とにかく何を食べても美味しかったです。夕食も朝食も今まで行ったどのホテルより美味しさも種類も大満足です

6

Shizuka

1 de ago. de 2024

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A estadia foi de 2 noites

ホテルの内装は、おしゃれでキレイな感じでした。北館南館に分かれていて、地下通路でしか移動出来ないので、ご飯やお風呂の時がめんどくさかったです。あと、夕食の肉料理のシュラスコは、固くて噛みきれず、肉好きの子供も残していました。海鮮丼の具や刺身は種類が少なく、パスタの味がなかったり、ちゃんと味見してるのかな？と思うような料理もあり…。あとは子供が食べれるような物が少なかったので、もう少し子供が喜びそうな物を置いてもらえると有難いかなと。先日テレビで紹介されていて、かなり期待していたので、とても残念でした。毎年色々旅行に行きますが、美味しいと思える物がなかったのは初めてでした。

10

Gina

16 de ago. de 2025

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A estadia foi de 2 noites

Excellent hotel from a room and dining standpoint. We loved the buffet breakfast and dinners. The room was extremely spacious…stayed in a western room with 2 beds and 3 tatami mats. The onset was lovely as well. Only downside was the distance from main attractions was a 30 min bus ride.

10

HARUE

27 de ago. de 2025

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A estadia foi de 1 noite

ウェルカムドリンクと、ミニミニケーキを食べてから、部屋に行きました。部屋は、きちんとしていて良かったです。冷蔵庫は、霜で固まってた為か？全く冷やせませんでした。食事は、海鮮フェア8/31までで、新鮮、色々な料理も有り美味しかったです。朝食のオムレツは、オーダーで作ってもらえたので良かったです。大浴場も、綺麗で、とても良かったです。又、行きたいと思ってます

10

Cyrille

4 de dez. de 2025

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A estadia foi de 2 noites

Hotel un peu vieillot mais très belle chambre spacieuse. Super buffet que ce soit pour le petit déjeuner que le dîner.

6

naomi

3 de set. de 2025

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A estadia foi de 1 noite

ホテルの朝食と夕食はビュッフェスタイルでライブキッチンもあり、美味しく楽しめました。部屋の設備や空調などのコンディションが少し古く感じました。和洋室は広々していてベランダもあり、リゾートマンションのようにくつろげました。

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Mês	Preço médio
janeiro	US$ 177
fevereiro	US$ 143
março	US$ 179
abril	US$ 140
maio	US$ 151
junho	US$ 117
julho	US$ 136
agosto	US$ 161
setembro	US$ 162
outubro	US$ 181
novembro	US$ 189
dezembro	US$ 176

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $299	23 $175	24 $216
25 $145	26 $131	27 $159	28 $159	29 $132	30 $146	31 $226

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
1 $156	2 $184	3 $126	4 $127	5 $145	6 $191	7 $299
8 $211	9 $144	10 $172	11 $154	12 $154	13 $431	14 $314
15 $203	16 $148	17 $167	18 $135	19 $176	20 $188	21 $343
22 $340	23 $166	24 $133	25 $138	26 $138	27 $176	28 $287
29 $138	30 $117

EN RESORT Re'Cove Hakone

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