Name: River Hotel
Address: 75A East Wacker Drive, Chicago, Illinois, US
Price range: 108 $US–920 $US per night
Rating: 8.58

Ce qu'en disent des voyageurs

À l'hôtel River, les voyageurs apprécient constamment l'emplacement imbattable au bord du fleuve et le personnel sympathique et serviable, tout en notant des compromis tels que des chambres petites ou vieillottes, une climatisation parfois défaillante et des pannes d'ascenseur récurrentes qui entraînent de longues attentes pour atteindre les étages supérieurs.

De nombreux clients trouvent les chambres propres et confortables, avec une excellente vue sur le fleuve, ainsi que des distributeurs d'eau et du café très appréciés. Les inconvénients les plus souvent cités sont le nombre limité de possibilités de restauration sur place, le service de ménage sur demande, des problèmes d'entretien occasionnels et le bruit de la rue ou de l'ascenseur. Attendez-vous à un établissement bien situé offrant un bon rapport qualité-prix, avec quelques particularités opérationnelles.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les équipements sont basiques : des pannes d'ascenseur récurrentes entraînent de longues attentes, et il n'y a ni restaurant ni bar sur place. Les clients apprécient le café dans le hall et les distributeurs d'eau aux étages, la blanchisserie gratuite ainsi que le service de voiturier ou le parking à proximité, bien que le stationnement puisse être coûteux ou compliqué.

Avis de voyageur à ce sujet

10

Angela

7 juin 2025

·

A séjourné 5 nuits

Central location, quiet spacious room, free laundry. This was our second time here - will be back.

8

Kim

4 août 2025

·

A séjourné 2 nuits

An ok hotel. Our room was small with barely any room to open our suitcase. No fridge. Clean enough. Complementary filtered water stations throughout the hotel was nice. Check in process was wait in line at the busy desk or check in on computers in the lobby. Nice location. Close to many attractions. River walk was very nice.

4

Akira

24 juin 2025

·

A séjourné 3 nuits

2/4 elevators were broken so it took 25 minutes to come down the elevator. Not worth what we paid

10

Lou

13 sept. 2025

·

A séjourné 2 nuits

Great hotel but no place to grab a quick bite in the building

6

Laura

29 août 2025

·

A séjourné 2 nuits

Great location. Staff was very friendly. Only bad part was that one of the two elevators was broken, resulting in crowded rides and longer than normal wait times. Otherwise, it was a nice stay.

8

Danny

22 août 2025

·

A séjourné 1 nuit

Loved the location & how walkable everything was. Only thing we did not like was that there was only one working elevator.

10

Mindy

10 juil. 2025

·

A séjourné 1 nuit

The hotel was great..very friendly staff, easy check-in. Room was spacious, had a 9th floor view and it was amazing!! The only thing is parking..they do affiliate with a parking garage on Randolph..not a far walk. 30.00$ a day. Or they do the VIP for 76.00$. We did the 30$ day parking.

4

Michael

26 juin 2025

·

A séjourné 3 nuits

The good- hot shower with good water pressure. Good location. The bad- the elevators are very old and there is always at least one out of service . We stayed here a few years ago and had the same problem, but we thought it was a temporary problem. Turns out it's not. It's a very old building and we were told it would cost too much to update the elevators. It takes forever to get an elevator, which is a problem if you are on the 22nd floor. The room had no fridge or safe. The king bed apparently was 2 twins pushed together, and it sunk deeply in the middle. The bathroom wall and picture on the wall had something splashed all over it. I didn't feel comfortable having the room cleaned because there was no safe. We won't stay here again.

10

Terra

4 août 2025

·

A séjourné 3 nuits

Nice lobby on 2nd floor with coffee bar.

10

Michelle

2 août 2025

·

A séjourné 1 nuit

Staff very helpful and welcoming. Loved the water refill device on each floor. Wish they had a place for breakfast but otherwise happy with stay.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreux clients ont trouvé les chambres propres, mais les avis sont contradictoires : certains ont signalé de la poussière, des cheveux, des taches ou des meubles usés, ainsi qu'un manque de service de ménage si celui-ci n'est pas demandé.

Avis de voyageur à ce sujet

6

Jaida

20 mai 2025

·

A séjourné 2 nuits

Service was great! But the cleanliness not so much.

4

Malena

8 août 2025

·

A séjourné 2 nuits

The rooms are very old and basic. The sheets were dirty, and overall the room felt unclean — definitely not what I expected. The elevator broke down during our stay, and we were asked to use the emergency stairs from the 16th floor. On the positive side, the staff was friendly and the location is excellent.

8

Salim

28 août 2025

·

A séjourné 6 nuits

You have to request for room service. Else , room has no towels or beds made. Elevators slow during rush hours.

10

Mia

24 nov. 2025

·

A séjourné 1 nuit

Very nice people and nice residents. Very clean

10

Shabnam

14 nov. 2025

·

A séjourné 2 nuits

Super clean and nice

2

Anthony

22 août 2025

·

A séjourné 1 nuit

Had a negative experience due to employees fighting with customers and treating them very disrespectful in front of everyone except the Hispanic lady the slim one didn’t get name the rest of the employees look at us like if we didn’t belong there also elevator took almost an hour to get to the 12 floor and another hour trying to go up had to stairs the room was dirty hall and lots of marks on the walls vent was filthy and dirty room was hot AC didn’t work

6

Makayla

17 août 2025

·

A séjourné 1 nuit

The best way to describe this hotel—decent. The location was amazing! The guy at the front desk was very kind and helpful. However, the room was just okay. There was hair that didn’t belong to my partner or I in the bathroom. There was dust EVERYWHERE. The room could use a good deep cleaning, a carpet clean, and a layer of paint. There were scuff marks/stains all over the walls. The room was TINY. The bathroom was TINY. There was only one working elevator, so the waits were often long and the elevator was always packed to capacity. We also booked for the River Hotel but we actually stayed at Club Quarters. But for a last minute stay in the heart of the city, it was fine for a single night. Everything was within walking distance which we loved, but next time we will spend the extra money and stay at London House or Royal Sonesta next door.

4

Michael

26 juin 2025

·

A séjourné 3 nuits

The good- hot shower with good water pressure. Good location. The bad- the elevators are very old and there is always at least one out of service . We stayed here a few years ago and had the same problem, but we thought it was a temporary problem. Turns out it's not. It's a very old building and we were told it would cost too much to update the elevators. It takes forever to get an elevator, which is a problem if you are on the 22nd floor. The room had no fridge or safe. The king bed apparently was 2 twins pushed together, and it sunk deeply in the middle. The bathroom wall and picture on the wall had something splashed all over it. I didn't feel comfortable having the room cleaned because there was no safe. We won't stay here again.

6

Lynn

26 juil. 2025

·

A séjourné 3 nuits

No cleaning service

6

Kaitlyn

19 avr. 2025

·

A séjourné 3 nuits

Location was great, able to walk to many area attractions. However, hotel wasn’t the cleanest. Stayed 3 nights & housekeeping never came even though we requested trashes be emptied & linens be replaced on day 2. Had to call the front desk 4 times over a 1 hour time period to get clean towels (I walked down there twice but they kept saying they’d send some right up).

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres varient de très petites à de vastes suites familiales. Le décor peut sembler démodé, mais les chambres avec vue sur le fleuve sont un atout majeur. Le bruit de la rue ou de l'ascenseur et un A/C ou un chauffage irréguliers sont des plaintes récurrentes ; plusieurs mentionnent des 'king size' beds constitués de deux lits simples.

Avis de voyageur à ce sujet

6

Greydi

1 sept. 2025

·

A séjourné 3 nuits

Very small rooms

8

nicholas

28 juin 2025

·

A séjourné 3 nuits

Air conditioning didn't work well at all. It was about a high of 80 outside but the ac barely kept the room cool. I called the front desk and they said they sent someone to fix it while we were out but it still didn't work. We stayed 3 nights and I just accepted that it wasn't getting fixed. If it was hotter outside I would have made a bigger issue of it

10

Adam

22 août 2025

·

A séjourné 6 nuits

Customer service is great the only issue I have had was the fact the AC didn't work in my room.

10

J

20 nov. 2025

·

A séjourné 1 nuit

The location was amazing! Right in the heart of downtown Chicago in perfect view of all of the buildings and river of course. The room, although small, was efficient and clean. The only criticism I would have is that the ac didn’t work at all and the temperature was warm for the entirety of the night .

10

Heather

1 juil. 2025

·

A séjourné 1 nuit

Our stay was great! It was in a great location. Valet was much easier to use than finding public parking. Easy check-in and our room was huge. We had two bathrooms to access which worked out with having kids. We had a little kitchenette, with a fridge, dishes and silverware which helped when we brought take-out pizza back to the room. We also liked the convenience of the water stations. Great stay and I would definitely go back and request that same room. Thank you!

8

Geo

20 mai 2025

·

A séjourné 5 nuits

Excellent service, very centrally located in downtown Chicago. My room was clean as long as you don’t look too closely. Fixtures in room are starting to show their age. My room was very small with a window view of a wall outside, given the high price.

8

Rebecca

22 mai 2025

·

A séjourné 3 nuits

Hotel was great but our room was behind the elevator so we heard it go up and down all night. They should have let us know and the hotel should discount this room.

10

Veronique

13 août 2025

·

A séjourné 2 nuits

Great value! Our hotel room was super comfortable for 4 people (2 queen beds and 2 full bathrooms). Everything was clean. The staff was kind. The location was central. Would definitely come again to this hotel next time I'm in Chicago!

4

Susan

24 août 2025

·

A séjourné 1 nuit

There was only 1 elevator working, which caused us to have to wait a ridiculous amount of time to get to and from our room on the 23rd floor. There was no soap at the sink or in the shower, so we had to use the shampoo. Yes, we could have called to have some brought, but we would have had to wait who knows how long for it to get to our room. The thing that bothered me the most though, was that I paid for a king sized bed, and what we got was two twin mattresses pushed together. More than likely won’t stay here again.

8

Devang

27 juin 2025

·

A séjourné 1 nuit

Great location, rooms are tiny but location are great

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est largement salué pour sa gentillesse, son efficacité et son aide précieuse, avec un enregistrement fluide et une équipe de réception disponible et serviable. Un nombre plus restreint de personnes mentionne la rudesse du personnel, un manque de personnel, un service de voiturier lent ou confus.

Avis de voyageur à ce sujet

10

Justin

28 juil. 2025

·

A séjourné 2 nuits

Great location, excellent staff

2

Daniyal

27 avr. 2025

·

A séjourné 1 nuit

I have always been coming to River Hotel but my last stay changed my mind. I won’t fully blame the hotel but to the extent I will because the valet service was so rude and disrespectful. If they are third party who works for River hotel then River hotel needs a new valet company. Valet wants me to sign the card without telling me why I need to sign, he told me to either sign or go self park. This is on River Hotel since YOUR customers who are paying $300 to stay a night are being disrespected by people YOU hired. Sadly I will need to find a new hotel because I loved the location.

10

Denise

23 août 2025

·

A séjourné 1 nuit

The staff was professional and incredibly gracious in all encounters. The location of the hotel was excellent. We completely loved our stay and will return when visiting the great city of Chicago again.

2

Tri

29 août 2025

·

A séjourné 1 nuit

Staff not friendly and very crowded elevator, small and old elevator. We'll won't never come back

2

Anthony

22 août 2025

·

A séjourné 1 nuit

Had a negative experience due to employees fighting with customers and treating them very disrespectful in front of everyone except the Hispanic lady the slim one didn’t get name the rest of the employees look at us like if we didn’t belong there also elevator took almost an hour to get to the 12 floor and another hour trying to go up had to stairs the room was dirty hall and lots of marks on the walls vent was filthy and dirty room was hot AC didn’t work

10

Melissa

17 juin 2025

·

A séjourné 4 nuits

This property exceeded our expectations at almost every turn. It is a well maintained luxury property with excellent, friendly staff. Our guest room was generously large and the public sitting area was clean and inviting. The check-in/out process was different than expected but there was plenty of staff to walk us through the process.

8

Naidy

18 juin 2025

·

A séjourné 2 nuits

Stayed at River Hotel and honestly expected a bit more. When I got there, instead of someone helping with check-in, they just pointed me to a tablet to do it myself. Not exactly the warm welcome I was hoping for. Also, the elevator was super noisy. I could hear it from my room all the time, which made it hard to relax or get a good night’s sleep. The place looks nice, but the service and comfort weren’t really there for me. Hope they improve that in the future.

10

Lewis

21 août 2025

·

A séjourné 1 nuit

The front desk staff was excellent and the room was neat and clean.

10

DESPINA

10 oct. 2025

·

A séjourné 4 nuits

Staff was wonderful, friendly, funny, smiley, helpful. Hotel is in great location for everything, room was spacious, comfortable bed with a great view of the river. Housekeeping was very good as well. We will be staying at the hotel again surely.

10

Janaei

15 nov. 2025

·

A séjourné 1 nuit

Our experience was fantastic! We called a few hours prior to check-in to see if we could park our car there early, and got a lovely man named Ronnie on the phone. He was so polite, helpful, and friendly. He let us know our room was already ready, that our reservation (through Hotels.com) included parking, and that we could come park immediately. When we checked in the front desk staff was upbeat and friendly, efficient and competent. Complimentary water and billable bottles is such a convenient and great touch! The room was clean minus a couple pieces of hair on the bathroom door. The view was of an adjacent apartment building so not ideal, but we were only in the room to get ready and sleep. We could hear the elevator which was close to our room, but we slept well anyway. Nespresso machine in the room was so pleasant in the morning. The hotel was a short walk to House of Blues where we saw a concert. Try the Foundation Room's black truffle "frites." They were to die for. The location cannot be better in my opinion. There are lots of cool sights and restaurants, close parking that you can valet or self-park, etc.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Emplacement central exceptionnel au bord de la rivière Chicago et de Michigan Avenue, à distance de marche des attractions, des restaurants et des transports en commun. Certains clients ont noté le bruit de la ville la nuit.

Avis de voyageur à ce sujet

10

Andrea

29 août 2025

·

A séjourné 6 nuits

Close to the L, right in the center of chicago

10

J

20 nov. 2025

·

A séjourné 1 nuit

The location was amazing! Right in the heart of downtown Chicago in perfect view of all of the buildings and river of course. The room, although small, was efficient and clean. The only criticism I would have is that the ac didn’t work at all and the temperature was warm for the entirety of the night .

10

Joseph

19 août 2025

·

A séjourné 1 nuit

Great location

10

BaoXiang

2 juil. 2025

·

A séjourné 3 nuits

Great location! Easily reach all the major attractions.

10

Carl

10 sept. 2025

·

A séjourné 1 nuit

Very nice hotel. Booked room with river view, which was nice. Staff efficient and helpful. Close to public transit that we used to get around.

10

Enrique Alfonso

8 juil. 2025

·

A séjourné 4 nuits

Great place, best location, near of the most popular places in Chicago!!!

10

Zoila

22 juin 2025

·

A séjourné 5 nuits

Location was great

10

Aly

8 août 2025

·

A séjourné 5 nuits

Great stay and great location

10

Peter

18 juin 2025

·

A séjourné 4 nuits

Outstanding location for touring the sites of Chicago. Right on the river; easy walking distance to restaurants.

10

Christi

28 août 2025

·

A séjourné 1 nuit

Great location with easy access to the River Walk

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les possibilités de restauration sur place sont limitées : il n'y a ni restaurant ni service en chambre, bien qu'un café gratuit soit proposé et que certains tarifs comprennent des bons pour le petit-déjeuner au restaurant voisin. Beaucoup soulignent la présence de nombreux restaurants à quelques pas.

Avis de voyageur à ce sujet

8

Patricia

20 juil. 2025

·

A séjourné 2 nuits

Great view on the river. Nice room. Too bad no breakfast but free coffee facilities on the second floor.

10

Lou

13 sept. 2025

·

A séjourné 2 nuits

Great hotel but no place to grab a quick bite in the building

6

Narangerel

5 août 2025

·

A séjourné 4 nuits

My stay at the River Hotel did not meet my expectations.. There is no restaurant, no room service at the hotel as it has been said in Expedia .

10

Oswaldo

28 juil. 2025

·

A séjourné 3 nuits

River Hotel is located in a very convenient street, very close to the River, Michigan Ave and most importantly attractions in Chicago, the room extremely clean and the staff very kind, we have an excellent choose when we elect the breakfast in our reservation, the Hotel gave us a voucher for $25 each one that you can use in a restaurant located just beside the Hotel( very nice ) you can use the voucher whenever you choose in this Restaurant

10

Raphael

21 mai 2025

·

A séjourné 1 nuit

Great option when visiting The Magnificent Mile. Great location, minutes from Trump Tower. Room is clean. It's somewhat a "self serviced" hotel. even checking in- you do it yourself on a screen which is somewhat unusual. No breakfast but free coffee available.

10

Patrick

27 sept. 2025

·

A séjourné 4 nuits

Staff was great and although there was no restaurant on site, there was a great one right next door.

10

Katherine

24 juil. 2025

·

A séjourné 4 nuits

The breakfast vouchers were a terrific value! thanks!

10

Terra

4 août 2025

·

A séjourné 3 nuits

Nice lobby on 2nd floor with coffee bar.

10

Michelle

2 août 2025

·

A séjourné 1 nuit

Staff very helpful and welcoming. Loved the water refill device on each floor. Wish they had a place for breakfast but otherwise happy with stay.

10

Balazs

4 oct. 2025

·

A séjourné 5 nuits

Amazing location, nice lobby, good coffee, no crowd, friendly service. Fairly comfortable rooms, well equipped at quite reasonable price for the area.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	81 $US
février	92 $US
mars	133 $US
avril	155 $US
mai	286 $US
juin	280 $US
juillet	249 $US
août	223 $US
septembre	288 $US
octobre	227 $US
novembre	124 $US
décembre	110 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15 $265	16 $350	17 $468
18 $340	19 $855	20 $882	21 $431	22 $354	23 $306	24 $291
25 $179	26 $257	27 $368	28 $425	29 $291	30 $259	31 $920

di	lu	ma	me	je	ve	sa
1 $141	2 $178	3 $213	4 $202	5 $196	6 $303	7 $796
8 $201	9 $164	10 $231	11 $219	12 $174	13 $247	14 $295
15 $174	16 $231	17 $344	18 $292	19 $238	20 $878	21 $878
22 $110	23 $108	24 $111	25 $110	26 $111	27 $219	28 $878
29 $196	30 $317

River Hotel

Prix pour River Hotel

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Classique

Chambre Deluxe, 2 grands lits

Chambre Supérieure, coin cuisine

Chambre Standard, 1 très grand lit

Chambre Standard, 2 lits une place

Chambre Standard

Suite, 2 grands lits, coin cuisine

Chambre Standard, vue fleuve

Suite Exécutive (Two Rooms)

Chambre Supérieure, vue fleuve

Chambre Standard, accessible aux personnes à mobilité réduite

Suite, coin cuisine (One Room)

Avis des voyageurs sur River Hotel

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Dépôt de garantie

Bon à savoir

Suppléments facultatifs

Vous envisagez cet hôtel pour votre voyage à Chicago ?

Prix pour les dates à venir