Name: Shangri-La Eros New Delhi
Address: 19 Ashoka Road, Nuova Delhi, Territorio della Capitale Delhi, IN
Price range: 170 USD–409 USD per night
Rating: 8.75

Cosa pensano gli ospiti

Sulla base delle recensioni più recenti, lo Shangri-La Eros New Delhi è apprezzato per il personale cordiale e professionale, le camere pulitissime e confortevoli e la colazione eccellente e variegata, con una posizione centrale comoda per visitare i luoghi di interesse e per affari.

Diverse recensioni segnalano chiusure temporanee o lavori di ristrutturazione che interessano la piscina, la spa e la palestra, e notano limitazioni occasionali all'accesso al bar dovute a eventi privati. Le camere sono generalmente moderne e confortevoli, anche se alcuni ospiti menzionano metrature ridotte, elementi datati, viste deludenti o rumore proveniente dal traffico, da eventi o da lavori in corso. Alcuni viaggiatori segnalano anche sorprese nei prezzi, check-in inefficiente o rigido, e un atteggiamento o un servizio di follow-up incoerente da parte della reception. Ci si può aspettare una base centrale e raffinata con ottimi comfort, ma è consigliabile confermare lo stato dei servizi e le politiche prima di prenotare.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Servizi

La spa, la piscina e la palestra sono apprezzate quando aperte e l'Horizon Club spicca particolarmente, ma diverse recensioni segnalano chiusure temporanee o lavori di ristrutturazione e limitazioni occasionali all'accesso al bar dovute a eventi privati.

Recensioni degli ospiti correlate

8

Juan

1 mar 2025

·

Soggiorno di 1 notte

Not happy that the pool & spa was under renovation. That's the whole reason I booked this hotel. Other then that the hotel is nice.

10

Sammy

15 mar 2025

·

Soggiorno di 2 notti

The only problem is the pool and spa facilities was under renovation and it was not disclosed when I made my reservation.

8

Sukjinder

1 mag 2025

·

Soggiorno di 4 notti

Excellent hotel and staff throughout. Breakfast was great with plenty of choice and quality food. My stay was only let down by no pool or spa facilities on site due to works so had to go to neighbouring hotel which was hassle and ruined experience.

10

RANBIR

25 ott 2025

·

Soggiorno di 3 notti

The pool was great. Great sauna and cold plunge with hot tub as well

8

Jeff

13 nov 2025

·

Soggiorno di 3 notti

All was as expected of a hotel of this standard. What was not expected was that there was no bar for a casual drink and unless you drank in your room the earliest available was 6.30 with a meal. Even this on 1 night was closed off for a function, it appears hotel guests are not a priority.

6

Saurabh

3 apr 2025

·

Soggiorno di 3 notti

Hotel pool was not available and it was not mentioned anywhere at the time of booking that it is inaccessible.

10

GABRIEL

26 nov 2025

·

Soggiorno di 5 notti

Quarto muito confortável e a equipe muito atenciosa e gentil, destaque especial para o camareiro que atendia nosso andar, sempre muito solicito e deixando o quarto especial após as arrumações. Área de lazer bastante completa, com destaque para as saunas e banheira de hidromassagem.

10

Sara

23 nov 2025

·

Soggiorno di 3 notti

Staff were fantastic, the spa, breakfast, and overall cleanliness of the hotel and rooms was great. Unfortunately the air quality was quite poor while we were in Delhi, but being able to comfortably hang at the hotel was a saving grace.

10

Guillermo

1 gen 2026

·

Soggiorno di 6 notti

Todo perfecto un hotel muy bueno la piscina climatizada

6

hideki

30 apr 2025

·

Soggiorno di 5 notti

Door of the room does not insulate noises. So, I could not sleep until 3 am because the persons next to my room talked very loudly until that time. Spa and poor were closed. The staff at the temporary gym is using phone listening music and talking while i used machines (more than one hour). This hotel does not qualify five stars in any other countries.

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Pulizia

Le recensioni descrivono ripetutamente camere e aree comuni molto pulite. Alcuni segnalano problemi minori come insetti, odori persistenti o dettagli trascurati.

Recensioni degli ospiti correlate

10

JUN

16 mag 2024

·

Soggiorno di 4 notti

VERY CLEAN.

8

Catheleen

1 dic 2025

·

Soggiorno di 2 notti

Clean room, helpful staff, concierge transportation recommendation, spa accommodation and flexibility in changing appointment times.

10

Tarsem

15 ott 2025

·

Soggiorno di 2 notti

Clean room, good spa and gym Front desk staff very helpful Especially Sanjana, always going out of her way to ensure a comfortable stay. We have stayed at this hotel many times

10

JUNGSIK

4 feb 2026

·

Soggiorno di 2 notti

객실이 깨끗했습니다.

10

terri

30 dic 2024

·

Soggiorno di 2 notti

Well appointed and super clean rooms. Buffet for both breakfast abd dinner was superb, with excellent live music during subday brunch. Would highly recommend. Good central location with proximity to north abd south delhi, aiport, and Nizamuddin train station to Agra. Highly recommend this oasis in the delhi chaos.

10

Chun Hsing

17 lug 2025

·

Soggiorno di 3 notti

要不是來印度，根本沒機會住這麼好，服務也很棒！我算是很怕吵的人，但是這邊很安靜，空調也不會對著人吹。水是乾淨的，餐廳也很乾淨！

10

Sara

23 nov 2025

·

Soggiorno di 3 notti

Staff were fantastic, the spa, breakfast, and overall cleanliness of the hotel and rooms was great. Unfortunately the air quality was quite poor while we were in Delhi, but being able to comfortably hang at the hotel was a saving grace.

10

Ying Chiu

29 ott 2025

·

Soggiorno di 5 notti

Hotel is clean and staff is friendly

8

Kishore

3 feb 2026

·

Soggiorno di 3 notti

Room was very clean and very well appointed

10

Claudia

8 giu 2025

·

Soggiorno di 3 notti

Wonderful Hotel , clean updated rooms , the breakfast was excellent lots of choices

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Camere

Le camere sono moderne e ben arredate, con letti molto comodi. Alcuni ospiti menzionano metrature ridotte, elementi datati, viste limitate o rumore proveniente dal traffico, da eventi o da lavori in corso.

Recensioni degli ospiti correlate

10

Rebekah

6 gen 2023

·

We treated ourselves to a stay here at the end of our trip and what a tray it was! Abhilasha checked us in and gave us two rooms next to each other with lovely views and organised a cappuccino delivery to our rooms, much needed as we had arrived after sleeping on the overnight train back from Varanasi. The beds were luxurious and soft, not always true in India. The showers were hot and had everything we wanted to pamper ourselves. The included breakfast is a feast and everything was wonderful.

6

Opubo

19 gen 2025

·

Soggiorno di 2 notti

Stayed in one of their suites on the 19th floor... I appreciated the complimentary club lounge access which served food, drinks and tea (at certain times), good views of Connaught Place, helpful and friendly staff, good sized rooms and good cleanliness levels. Downsides... no central heating, pool under renovation, dated decor.

2

Jing

29 feb 2024

·

Soggiorno di 2 notti

We have been always a fan of Shangri-la, but this experience at Delhi completely changed that, we will never stay at a Shangri-la again. We arrived almost 11pm, exhausted, the front door staff “ordered” us to scan our luggage, it felt that we are passing an airport security check, then at the front desk, we were told that our executive suite (for which we paid for USD $500 per night and on Ecpedia site advertised “Sleep 5”) can only have two adults; they surcharged us our 18 year old child, when we showed to them what Expedia site said, they blamed on Expedia for false advertisement. I subsequently asked them to write a letter so that we can show to Expedia, they then backed out from their story. Also when one of our friend questioned the need to scan every passport including the minors, the front desk manager threatened not giving us any room (leaving us to the street)

10

Shashank

10 feb 2024

·

Soggiorno di 3 notti

The hotels is very well maintained in a convenient neighborhood. The rooms are a bit small but we were aware of it. Gym has ample equipments too. I was bummed by the water in outdoor pool not being temperature controlled. I was really looking forward to it and it didn't mention anywhere in the property desc. that this was the case.

6

Yonguk

8 gen 2024

·

Soggiorno di 2 notti

I requested the high floor but the receptionist offered me a room at the low floor. The room was not as much as I expected for Shangri-la but the bed and pillow were still very comfortable. I enjoyed the breakfast buffet the most during my stay. This is not a hotel if you're looking for a nice view.

10

Christopher

28 mag 2025

·

Soggiorno di 2 notti

Comfortable, spacious rooms with an excellent breakfast buffet. Good location near Connaught Place.

10

Jeffrey

27 feb 2026

·

Soggiorno di 3 notti

We enjoyed our stay. The entire staff was wonderful. Always willing to help, offering our kids snacks and plush toys. They provide complimentary fruit and welcome plate at the pool. Pool is heated and wonderful to be at with lots of space (be aware, it's by a busy road so you'll hear traffic and horns). Rooms were well appointed and modern.

4

Natasha

6 apr 2023

·

Soggiorno di 2 notti

Noisy

6

Rahul

12 ago 2024

·

Soggiorno di 1 notte

Used to be my go to hotel in Delhi….Seems hotel is going through renovation and given lower floor and heard construction noise and hammering early morning and late afternoon Not comfortable stay and above reception promised beverages which were never delivered

10

Rob Hamish

1 feb 2024

·

Soggiorno di 8 notti

My stay at Shangri-La Eros New Delhi was superb. I would usually stay at more budget friendly hotels when travelling, but considering this was a special trip, I decided to go for it as I had always wanted to experience the Shangri-La brand. I had a wonderful stay here - the hotel is centrally located in New Delhi, meaning it was convenient to get around, and had a private gated entrance for security. My room was bright, spacious and modern, with an extremely comfortable king size bed and subtle Asian inspired furnishings throughout. I particularly enjoyed the strength of the shower jet - after a tiring day exploring the madness of India it was much needed! The highlight of my stay was, however, the delicious buffet breakfast which was included in my room’s rate. Of all of the hotels I’ve stayed in before, this was by far the best breakfast offering, with an absolutely incredible spread of Indian, continental and Asian items to enjoy. The variety was simply outstanding - I ate like a king here and everything I tasted was mouthwatering. The staff at Shangri-La Eros New Delhi are an asset to the company - I was greeted warmly upon check in, and throughout the entirety of my stay, which made such a difference. I was particularly impressed with the housekeeping team - I often chatted with them in the mornings and they were so kind, doing a wonderful job with making up my room. I would highly recommend this hotel and will definitely be staying here again when I’m back in Delhi!

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Servizio

Il servizio è ampiamente descritto come cordiale, professionale e attento in tutti i reparti, compresi i team di concierge e lounge. I reclami ricorrenti includono check-in lento o rigido, atteggiamento incoerente da parte della reception e occasionali frustrazioni relative a fatturazione o politiche.

Recensioni degli ospiti correlate

10

Lindsay

5 giu 2025

·

Soggiorno di 3 notti

The Horizon Club is the difference maker with this hotel. Other club floors in other hotels are not as good as this one. The staff including AMit, Sagar, Aditi and Dharmi, are fantastic - helpful, attentive, kind, professional. The food and beverage offering especially between 6-8pm is fabulous. This lounge is the reason alone why we keep coming back.

10

Sergii

6 ott 2025

·

Soggiorno di 1 notte

We had an amazing stay at the Shangri-La Hotel. The spa service was absolutely wonderful — relaxing and professional. We also used the hotel’s car service to explore the city, which was very convenient and comfortable. The food and restaurants were excellent, offering a great variety and top quality. We really appreciated the staff’s hospitality — they even allowed us a free late check-out for six extra hours, which made our departure much easier. Highly recommended for anyone looking for comfort and exceptional service!

8

Michael

23 lug 2025

·

Soggiorno di 1 notte

The check in processing is so so so inefficient that we stood there for over 45 minutes and missed our lunch reservations.

2

Morgane

17 feb 2025

·

Soggiorno di 3 notti

I stayed at Shangri-La New Delhi from 5–8 February 2025, and what happened after my stay has completely shattered my trust in this hotel. It's a shame as my stay was otherwise good... Shortly after checking out, my corporate credit card was blocked due to fraudulent transactions totalling thousands of pounds made to overseas companies. When I contacted my bank, they informed me that my card had been compromised due to suspicious activity, leaving me unable to use it for the rest of my trip. The only time my card was physically handled during my stay was at check-in, when a receptionist escorted me to my room. She attempted to take a deposit but claimed the machine wasn’t working, so she manually entered my long card number into the system. At the time, I thought nothing of it—hotels often take deposits, and after a long journey, I trusted the process. However, the only plausible explanation is that the receptionist memorized my CVC and expiry date and sold my details online. This is beyond unacceptable. Not only was my trip disrupted due to a compromised card, but it has also raised serious concerns about Shangri-La’s security protocols and staff integrity. A five-star hotel of this caliber should have robust measures in place to prevent this kind of fraud. Instead, I was left dealing with the stress and inconvenience of a financial breach while traveling internationally. I have made the hotel and head office aware of this and urge travellers to be aware of this scam!

6

Kunal

24 feb 2024

·

Soggiorno di 2 notti

Pros: clean, amazing breakfast. Flexible and allowed us to reduce one night of our stay. Cons: staff is friendly but not competent. They sold us an upgrade only to realize a day later it wasn’t available for our entire stay and we had to change rooms in between. Hotels seems to think it is ok to run telemarketing campaigns for restaurant bookings. It was very annoying to get calls in the afternoon when our kids were sleeping.

10

ovuoke

13 set 2025

·

Soggiorno di 1 notte

Excellent customer service special mention to Namira on horizon lounge for a kindness and attention to detail. She is a credit to Shangri- La Eros

10

Sharon

19 dic 2025

·

Soggiorno di 2 notti

The hotel was outstanding value and right in the business centre. The service was top notch and there was always someone to serve your needs at any time of day, no matter what it is. I want to pay special thanks to Saurabh and Jasrij from Concierge who looked after a number of parcels for me prior to arriving at the hotel. I want to recognise the outstanding service that Restaurant Manager Abik provided to me for my customised dinner room service on both nights of my stay. He provided outstanding service and ensured that my order was accurate and to my liking and checked up on me before and after each meal. Also making me a great packed breakfast ready to go everyday. Even saying farewell to me with a parting gift. Saurah from.Tamra delivered my dinner to me daily and he was a lovely gentleman and did an excellent job. The food was absolutely delicious. I will no doubt stay here again. Wonderful.work team. Room was also ready super early when I arrived at 7.30am..the view was no good and did not have the India Gate view I was after but that is OK since the room was available a long time before official check in.

4

Adrian

2 dic 2023

·

Soggiorno di 2 notti

For such a lovely property the front desk staff needs to reflect a warm welcome to this beautiful place. The person that welcomed us was cold, no personality and to be honest could’ve been a robot and I wouldn’t have been able to tell the difference. Moreover, we asked for breakfast to be delivered at 4 am before an early flight, nothing was on time and we had to chase this by calling the front desk. Not what is expected from a luxury hotel and I’ve been to several Shangri-La properties, this one just fell short all around.

10

Kanishka

29 dic 2025

·

Soggiorno di 3 notti

A beautiful hotel in a great location. The breakfast buffet was very good with a nice selection, and the service was friendly and attentive throughout our stay. Overall, a very pleasant experience and a hotel we would happily recommend.

6

Anant Ram

7 lug 2025

·

Soggiorno di 1 notte

The check in desk personal were quite rigged and less accommodating. The wait staff were forgetful and absent minded.

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Posizione

Posizione centrale vicino a Connaught Place e India Gate, comoda per visitare i luoghi di interesse e per affari, con facile accesso via Uber. Alcuni notano rumore del traffico vicino alla piscina o difficoltà di accesso ai veicoli.

Recensioni degli ospiti correlate

10

Shamik

29 gen 2023

·

Soggiorno di 2 notti

Great stay. Convenient location, in the best part of Delhi.

10

Vibhuti

28 dic 2024

·

Soggiorno di 1 notte

Hard to find entrance for the Uber driver

10

Harpreet

25 dic 2024

·

Soggiorno di 2 notti

Awesome ambience! Very convenient location

10

Mrs Sarabjit

30 mar 2024

·

Soggiorno di 4 notti

The service, staff is excellent.

10

Jude

6 apr 2025

·

Soggiorno di 2 notti

This is a great hotel in the center if Delhi. The staff are courteous and professional. Easy walk to street market, near Connaught Place, about a 30-40 minute drive to DEL Indira Ghandi International Airport.

10

Christopher

28 mag 2025

·

Soggiorno di 2 notti

Comfortable, spacious rooms with an excellent breakfast buffet. Good location near Connaught Place.

10

Mark

28 apr 2025

·

Soggiorno di 4 notti

The hotel was perfectly located for my business meetings and the entire staff was friendly and helpful and went out their way to make me feel comfortable and welcome.

10

Osamah

31 ott 2024

·

Soggiorno di 7 notti

Loved my stay at Shangri La hotel in new delhi. Super clean and spacious room, very nice and welcoming staff and I liked walking around the place. Walked to India gate several times from the hotel. The breakfast buffet is amazing and features dishes for every taste.

10

Shahrnaz

24 dic 2025

·

Soggiorno di 1 notte

A great place to stay in good location.

10

Dan

1 dic 2025

·

Soggiorno di 4 notti

Das Hotel hat eine gute Lage (unweit vom India Gate) und kann ohne weiteres für Touristen und Geschäftsleute empfohlen werden. Das Frühstücksbuffet ist wirklich unglaublich toll.

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Ristorazione

La colazione a buffet è spesso elogiata per la qualità e la varietà, e diversi ristoranti in loco ricevono un buon riscontro. Tuttavia, alcuni ospiti hanno trovato i prezzi alti o la qualità e la disponibilità incoerenti, inclusi alcuni piatti e articoli del bar.

Recensioni degli ospiti correlate

8

charles

27 dic 2023

·

Soggiorno di 4 notti

By all means avoid the hotel restaurants!!! They DO NOT measure up tp this excellent lodging! I tried all 3 and they were all lacking. Mister Chai had glacially slow service, and the Asian restaurant nuked their fare with an avalanche of salt that burned my mouth. The Indian restaurant was no better; I ordered a chicken curry and got chunks of boney chicken in a puddle of oversalted flavorless gravy that must have been from a powder mixed envelope. So bad I sent it back and went outside to eat!

10

Manjit

1 ott 2025

·

Soggiorno di 4 notti

Excellent hotel, friendly staff and clean. Stayed in many hotels around the world and this is one of the best. Great facilities with access to gym 24/7 and spa until 12am. Very wide choice at breakfast. Only thing I would say is that the food at the restaurants abit pricey.

10

Rishi

28 mag 2025

·

Soggiorno di 1 notte

This property was clean, excellent location, friendly staff, we had dinner at the Chinese Resturant it was great. Be sure the download the Shangri La circle app to be able to get reward points.

10

Vijay

28 ago 2025

·

Soggiorno di 2 notti

Enjoyed two excellent stays at this property. Clean, well-managed. No complaints. Staff was professional and courteous. Shout out to Danish and Nameka (sp?) - both very capably provided excellent support in connection with room availability issue at check in. Rooms were clean and well-appointed. We loved the breakfast buffet and the pool. We did not like the food at Shang’s - pretty poor (and expensive) version of Chinese food - sooooooo much corn starch in the dishes that we ordered. Dinner service at Tamra was good (but also expensive).

10

Shawn

19 ott 2025

·

Soggiorno di 3 notti

Breakfast & Indian tea was amazing, staff were really great . Service A. All good was yummy, I will go again . Keep up the amazing work.

10

Omer

18 dic 2023

·

Soggiorno di 4 notti

Absolutely marvelous service! And the breakfast was absolutely fantastic! Your tastebuds will love it.

10

terri

30 dic 2024

·

Soggiorno di 2 notti

Well appointed and super clean rooms. Buffet for both breakfast abd dinner was superb, with excellent live music during subday brunch. Would highly recommend. Good central location with proximity to north abd south delhi, aiport, and Nizamuddin train station to Agra. Highly recommend this oasis in the delhi chaos.

2

MOHIT

5 lug 2025

·

Soggiorno di 1 notte

Pretty ordinary experience. Really ordinary breakfast for the money they charge. Traditional property with decent staff. But even when I was scaleted my experience they didn’t remove the breakfast charges but just discounted 30%.

4

Subhash

22 nov 2025

·

Soggiorno di 7 notti

It is a standard practice in all 4/5 star hotels in India to provide their guests a complimentary buffet breakfast. For a prestigious hotel like yours to demand and charge money for a normal breakfast is disgraceful

10

debra

9 feb 2024

·

Soggiorno di 3 notti

We stayed at the Shangi La Eros in Delhi for 3 nights. Everything was wonderful. Their breakfast buffet is delicious and varied. It's huge with a wide variety of food. We ate at the Italian restaurant 3 times and again, everything was wonderful. We dined at the Chinese restaurant once and it was also very good. A very elegant and lovely hotel.

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Mese	Prezzo medio
gennaio	196 USD
febbraio	437 USD
marzo	255 USD
aprile	182 USD
maggio	166 USD
giugno	136 USD
luglio	170 USD
agosto	188 USD
settembre	282 USD
ottobre	223 USD
novembre	281 USD
dicembre	284 USD

dom	lun	mar	mer	gio	ven	sab
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $243	17 $234
18 $235	19 $235	20 $235	21 $409	22 $368	23 $287	24 $386
25 $362	26 $321	27 $354	28 $323	29 $311	30 $309	31 $310

dom	lun	mar	mer	gio	ven	sab
1 $291	2 $291	3 $297	4 $272	5 $196	6 $170	7 $170
8 $170	9 $170	10 $263	11 $264	12 $263	13 $237	14 $239
15 $263	16 $283	17 $307	18 $307	19 $287	20 $338	21 $373
22 $282	23 $334	24 $374	25 $329	26 $292	27 $272	28 $273
29 $282	30 $292

Shangri-La Eros New Delhi

Prezzi per Shangri-La Eros New Delhi

Prezzi medi mensili

Informazioni su questa struttura

Posizione

Opzioni camera

Horizon, Camera Premier, 1 letto king

Camera Deluxe, 2 letti singoli

Camera Premier, 1 letto king

Camera Deluxe, 1 letto king

Horizon Deluxe, Camera, 2 letti singoli

Horizon Deluxe, Camera, 1 letto king

Suite Executive

Recensioni degli ospiti su Shangri-La Eros New Delhi

Per quale tipo di viaggio viene scelta la struttura?

Cosa pensano gli ospiti

Politiche della struttura

Istruzioni per il check-in

Informazioni utili

Servizi extra

Prezzi per le prossime date