Name: Hilton Garden Inn Cali Ciudad Jardin
Address: Calle 15 A # 100 - 21, Ciudad Jardín, Cali, Cali (and vicinity), Colombia, Cali, Valle del Cauca, Colombia
Rating: 8.2

Guest reviews

8.2

Very good

Based on 380 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At Hilton Garden Inn Cali Ciudad Jardin, guests consistently praise the friendly, accommodating staff and convenient, safe location near shopping and restaurants, while reviews also note generally clean, comfortable rooms alongside occasional housekeeping lapses and minor maintenance or noise issues.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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10

NORMA

2 Mar 2026

·

Stayed 3 nights

The staff at Hilton Garden Inn Cali is amazing. I can't say enough about the kindness and helpfulness that members of the staff show all the time at the front desk, restaurant, and housekeeping . Alexis, Juan Sebastian Maria Isabel, everyone was fantastic. The food at Aguamar Restaurant is excellent and the rooms are very clean and comfortable I definitely recommend this hotel for staying in Cali.

8

Rafael

19 Feb 2026

·

Stayed 1 night

Personal amable

10

Anthony

30 Jan 2026

·

Stayed 6 nights

The staff was very friendly. I enjoyed my stay and will return in the future.

10

Omaira D

18 Dec 2025

·

Stayed 2 nights

Excellent service specially Alexis, Alejandro Nicolas, Maria Isabel Everybody were very nice. The food was great and the room is clean.🙏the location is very convenient. I will recommend it a 100%

10

Kevin

11 Dec 2025

·

Stayed 7 nights

Breakfast made fresh daily. 3 restaurants/ bars onsite. Full Gym, Herbal Massage Spa, Jacuzzi/Hot Tub/ Mini Pool. 24 hr mini store for drinks and snacks. Only thing to keep in mind is restaurants close at 10 PM. Fridge in room to keep some food or water on hand. Rooms are well kept. Great views of Jardin Garden Park and neighborhood. I would definitely stay here again because of close location to Jardin Plaza Mall. Looking forward to my next trip.

Calle 15 A # 100 - 21, Ciudad Jardín, Cali, Cali (and vicinity), Colombia

Location

Located in Cali (Ciudad Jardín), Hilton Garden Inn Cali Ciudad Jardin is a 3-minute walk from Jardin Plaza Shopping Center and 14 minutes by foot from Fundacion Valle del Lili. This spa hotel is 0.9 mi (1.4 km) from Unicentro Shopping Center and 1.8 mi (2.9 km) from Holguines Trade Center.

Jardin Plaza Shopping Center(0.1 Miles)

Centro Comercial Aventura Plaza(0.2 Miles)

Universidad del Valle(0.2 Miles)

Las Velas Shopping Center(0.5 Miles)

Palmas Mall(0.5 Miles)

Lungavita Clinic(0.6 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 05:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site, although it is limited.

A buffet breakfast is available for a fee. It is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.

Yes, pets are allowed in specific rooms only, with a fee of COP 50,000 per pet, per night. Service animals are exempt from fees.

Check-in is from 3:00 PM to 5:00 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Yes, airport shuttle services are available for a surcharge of COP 90,000 per vehicle (one-way). Guests must contact the property with arrival details before travel to arrange the transfer.

The property offers features such as elevators, stair-free paths to the entrance, wheelchair-accessible public washrooms, and accessible meeting spaces. Limited wheelchair-accessible rooms are also available.

The hotel is located in Cali (Ciudad Jardín), just a 3-minute walk from Jardin Plaza Shopping Center and 14 minutes from Fundacion Valle del Lili. It is also 0.9 mi from Unicentro Shopping Center and 1.8 mi from Holguines Trade Center.

Children 9 years old or younger can stay for free when occupying the parent's or guardian's room using existing bedding.

Hilton Garden Inn Cali Ciudad Jardin

Amenities

Property description

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