MainStay Suites Madison - Monona

The hotel and room was everything we needed and expected. We arrived a little before check in and the lady behind the desk checked for an open room and accommodated us with an early check in. A great one night stay.

room cleanliness was ok. There was an odd smell that we were able to offset with a candle and some room spray. There were several butter packet wrappers stuck to the desk chair that seemed odd.

The facility was very nice and our room spacious. The negative was the room insulation was terrible. I could hear the neighbors talking until late into the night and had to turn the fan on to drown out their conversation. Also, I had asked to be in a quiet area of the hotel specifically mentioned not by vending machines, elevators, etc. and they placed us in a room right across from the elevator and the vending machines. They did place us on the 3rd floor where they said it would be quieter - and it was the first night, but the second night with having to listen to conversation next door for over 3 hours, it pretty much ruined the stay for me

Good breakfast, clean room and friendly staff is the perfect trifecta!

It was nice, breakfast was good, staff were extremely nice and professional.