American Inn by OYO Colorado City I-20

Did not stay. No key to open or lock door of only 2 rooms. Worker offered to refund us if We did not care for either. Electrician would be there Monday. Pool needed work. We would have had to buy ice for us to use for ourselves. Worker on TV said we needed to contact you. I sent message to you yesterday and am again requesting a refund. Not sure they expected us. Took some time to find registration and a possible room.

Could not stay in the last room available (#114). Requesting a FULL refund. Had to inform the front of the unsatisfactory condition or the room. The front desk agreed however could not provide another room since none was available and I had to drive to another town late at night to get another place to stay. Please refund the entire amount since I did not stay there.

Staff was not available at the time of check in. I knocked on the door and waited at the property for 30 minutes and had to look for an alternative hotel to stay.

Sketchy place. It was falling apart. Smell terrible. And they tried changing my prepaid reservation upon checking in!

Dead roaches, dirty lamps. No television service. Broken windows.