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Hotel Tonchalá


Amenities

  • Parking

  • Restaurant

  • Swimming pool

  • Business Center

  • Room Service

  • Valet Parking

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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews, Hotel Tonchalá earns praise for its convenient location and generally friendly service, but guests also note dated rooms with occasional noise and bed-size issues, and mixed experiences with the swimming pool's availability and upkeep.

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Facilities

Inconsistent

Cleanliness

Clean

Rooms

Dated

Service

Friendly

Location

Convenient

Dining

Limited

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10

STEPHANIE

EXP-logo

Oct 25, 2025

·

Stayed 3 nights

Good
Good

10

Aliva

EXP-logo

May 19, 2025

·

Stayed 3 nights

Easy to travel with the assistance of Andres and Iban 🙂
Easy to travel with the assistance of Andres and Iban 🙂

10

Jennifer

EXP-logo

Mar 10, 2025

·

Stayed 1 night

Good hotel and amenities
Good hotel and amenities

10

manuel

ORB-logo

Jan 2, 2025

·

Stayed 1 night

Huge building very spacious
Huge building very spacious

10

CORINA

EXP-logo

Dec 22, 2024

·

Stayed 1 night

Exceent
Exceent

Av 0 Calle 11 - Esquina, San José de Cúcuta, Colombia

Location

Located in San José de Cúcuta, Hotel Tonchala is in the city center and near the airport. Check out an event or a game at General Santander Stadium, and consider making time for Banco de la Republica Cultural Area, a top attraction not to be missed. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 23:30

Before 12:00


FAQs

Yes, the hotel offers free self-parking on-site. There is also limited parking available.


A free continental breakfast is provided. The serving hours are not specified.


No pets and no service animals are allowed at this property.


Check-in starts at 15:00 and check-out is until 12:00. Early check-in or late check-out may be available upon request.


The hotel features elevators and step-free entrances, making it accessible for guests with disabilities. Wheelchair-accessible facilities are available in public areas and rooms.

The hotel is located in the city center of San José de Cúcuta, near the airport and General Santander Stadium. It is also close to the Banco de la Republica Cultural Area, a top attraction.


Yes, the hotel features an outdoor pool and a children's pool. Pool access is available from 9:30 AM to 7:30 PM.


Children 10 years old or younger stay free when occupying the parent or guardian's room, using existing bedding.


The hotel offers rollaway beds for a fee of COP 69,998 per day. Advance request is required for availability.


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