Filter by:
Based on 555 verified reviews
Business
61%
Couple
19%
Family
19%
AI-generated summary based on recent guest reviews
Across recent reviews, Hotel Tonchalá earns praise for its convenient location and generally friendly service, but guests also note dated rooms with occasional noise and bed-size issues, and mixed experiences with the swimming pool's availability and upkeep.
Read moreWas this helpful?
STEPHANIE
25 Oct 2025
·
Stayed 3 nights
Aliva
19 May 2025
·
Stayed 3 nights
Jennifer
10 Mar 2025
·
Stayed 1 night
manuel
2 Jan 2025
·
Stayed 1 night
CORINA
22 Dec 2024
·
Stayed 1 night
Located in San José de Cúcuta, Hotel Tonchala is in the city center and near the airport. Check out an event or a game at General Santander Stadium, and consider making time for Banco de la Republica Cultural Area, a top attraction not to be missed. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.
More location infoCheck-in
Check-out
From 15:00 to 23:30
Before 12:00
Yes, the hotel offers free self-parking on-site. There is also limited parking available.
A free continental breakfast is provided. The serving hours are not specified.
No pets and no service animals are allowed at this property.
Check-in starts at 15:00 and check-out is until 12:00. Early check-in or late check-out may be available upon request.
The hotel features elevators and step-free entrances, making it accessible for guests with disabilities. Wheelchair-accessible facilities are available in public areas and rooms.
The hotel is located in the city center of San José de Cúcuta, near the airport and General Santander Stadium. It is also close to the Banco de la Republica Cultural Area, a top attraction.
Yes, the hotel features an outdoor pool and a children's pool. Pool access is available from 9:30 AM to 7:30 PM.
Children 10 years old or younger stay free when occupying the parent or guardian's room, using existing bedding.
The hotel offers rollaway beds for a fee of COP 69,998 per day. Advance request is required for availability.
Instant AI responses are based on hotel information