Ereza Apartamentos Los Hibiscos - Adults Only

C’est mon troisième séjour en 2 ans , mais je suis très déçu de la nourriture et j’ai donc annulé mon prochain séjour initialement prévu en février 2024. La qualité des buffets a touché le fond … plus de show cooking contrairement à l’an dernier ; plats tièdes et monotones, cuisine basique de cantine : c’est lamentable !

I got to the hotel quite early but the staff let me use the facilities and there is a place to store your bags and my room was ready about an hour early. Staff were very helpful. I had all inclusive and the food was buffet style with a lot of choices and was very nice. Check out was at 12 which was a nice change with not having to rush out. I didn't get the best of weather so didn't get to use the pool, only thing I would say it's not the biggest pool for the amount of guests the hotel holds. All in all a very nice stay at a very reasonable price.

Room spotless.

I will say that we weren’t expecting much but we were blown away with what a gem this hotel was. Definitely was beyond our expectations. We had a great stay and would certainly think about a return visit. Check in was a simple process with clear information given on restaurant, bar and pool opening times as well as how to access apartment. We did arrive before 3pm and were surprised at being able to checkin early with our all inclusive starting straight away. Reception staff were very helpful and friendly with nothing too much trouble for them throughout our whole stay. Apartment was huge and couldn’t fault the cleanliness. Beds were comfy although it would’ve been nice to have had an extra pillow. Whole site was clean and well maintained, there was always staff about doing something! Food in the restaurant was basic but plenty of choice. Staff again were very friendly and were busy to keep tables clear and food replenished/topped up. This hotel is in a great location for the beach, shops and restaurants, all of which are at the bottom of the hill/slope.

Short stay before our villa became available. Check in was slightly disappointing in that the staff member did not give very good directions where the hotel facilities were located. Room was very large but fairly basic. It was very clean. Shower and bathroom facilities worked perfectly adequately. There were not quite enough sun beds available around the pool for the number of rooms and the pool was not heated and very cold for recreational swimming. Why solar panels are not used to heat pools remains a mystery to me. Food was fairly basic with relatively little choice and not as warm as one would wish. Drinks from the bar were good. It was slightly annoying that you need your room key to obtain all inclusive service which meant that all members of a party always needed to be together. Wi fi is expensive.