Quinto Sole Boutique Hotel Mahahual

Great view and staff very nice

Definitely NOT a hotel! More like a hostel. Staff terrible, don’t think they have ever been trained in hospitality and customer service. Food was diabolical , we had a top room. Off-colour sheets, no blanket, no coffee/tea facilities, no fridge, felt sorry for restaurant staff. Don’t think there was a proper chef :( Hotel was very noisy, you hear every step on the stairs, every child, every bang of a door, bed comfort was ok. Little piece of soap only in bathroom, didn’t change towels, it was all v poor and expensive for what it was ! Felt sorry for the one man room cleaner so left a small tip. The English speaking staff lady was pleasant.

We loved the nice staff

The entrance is dirty! The parking lot gives a terrinle image of what the hotel is going to look like. Evwn being only soil, it can be clean. The outer facade has a flaf of the hotel that looks super old and ugly, it literally gives the i.pression of a cheap hotel. My brother passed by and didn't want to stau in it because of the look. The entrance stairs are painted with a paint that shows the soil of all the shoes, it looks dirty, with a nice facade, well painted you would make it look sooo different. This is a nice hotel that with a little little love would be amaaazing!!! The sargazo smell is horrible... we loooved how spacious our room was!!!!!!the terrace it has to the malecon is amaaaazing!!!!! It was clean, though the bathroom can have some improvements, just by painting the wall would make it look cleaner. The shower also needs some detailing. The music at night is reaaly good! I loved listening pop mexican music such as Luis Miguel and Enrique Iglesias. I stayed down for hours! Loved it! It is very well located! I couldn't have breakfast since we went on a dive trip and the breakfast starts very late.. it should start at 7.. The pool is only a big jacuzzi but it is not clean. You can make a beautiful rooftop there! You have the place to make it. The view of the hotel is amaaaazing. We enjoyed opening the terrace and looking at the ocean! The staf was super nice, specially Montserrat.. all of them..Overall we enjoyed very much our stay!

The hotel and the rooms were not clean, and the staff was not helpful.