Rodeway Inn Joint Base Andrews Area

It was an easy smooth check in and I’m so glad about that. I wanted to use the laundry services you all offer so the young lady said that the machines where not workin so I had to reserve in order to save myself so I get it I wish they had there old rewards program I so liked at program so much better tbh. As a matter of fact once h get him along 2 do his part and things like dat let’s just say babie boi it’s all of u 4 me tbh boo boo. Chile 4 now!

Staff member (Dior) was very friendly, helpful, and thorough. Previously broken towel rack, fell off the wall (thankfully did not hit anyone). She ensured it was fixed that day. However, when we returned to the room that evening, house keeping had not come to our room. We had to go to the office for clean towels and trash was overflowing. Also, when we got to the room the first day, had to ask for additional towels (there were towels for two people; there were four people registered for that room). Saw a bug in the bathroom; most likely if there was one, there were more. The property was worn and rundown (for example, outside doors did not close properly). The bed spreads/covers had stains, the pillows were half size/small, and the sheets were very wrinkled. Did not get answers when tried to call the office from the room or from an outside phone (home or cell). Continental breakfast was good.

The hotel is very dirty and smells like an old dirty ashtray. The sheets are dingy and filled with holes and the towels are all stained - even the new clean ones from the house keepers.

Arrived to find dirty sheets on the king bed - hair, horrible stains, holes, burn marks - as bad as you can imagine. Asked for clean sheets, but they could not provide any. They were nice enough when we said we\'d like to just cancel and leave, but they could not provide any printouts because "our printer isn\'t working". I\'m still fighting the charges on my cc made by Expedia, but I\'m hoping our bank will honor the chargeback. This place was filthy, and Expedia sucks.

This hotel was disgusting.... burn holes in the blanket, dirty sheets... the floor hasn't even been swept!

Reminds you of a hotel from a low budget 80s movie it smelled of mildew and I’m 100% sure the place had bedbugs me and my wife did not stay

Roaches and mice everywhere stains on sheets and beds.

Absolutely disgusting! Roaches in my luggage. Stained sheets!

it was filthy roaches and bed bugs I had to get my money back

I got 2 rooms for me and my relative. Upon entering the room we both noticed an army of roaches. On the bed, on the floor, on the curtains, and just all over the walls. Even the staff admitted there was an infestation. I went to ask for different rooms and he responded by saying all the rooms had the same problem. We ended up getting a refund and staying down the street at the days inn. They need pest control in Rodeway really really bad.

This location needs to be sprayed with pesticide severely. There’s an infestation of roaches and I didn’t know this before hand. The roaches were coming out of the walls, fridge, cabinets, ceilings, bathroom. It was a true nightmare. The staff was kind enough to switch my room but there were roaches there too. The cleanliness of the place was terrible. Unwashed bed sheets, chipped painting on the walls, just unpresentable. I wanted a refund but they couldn’t issue it to me due to policy reasonings. I wouldn’t recommend this place.

Room was super dirty and got a non smoking room there where cigarette butts inside and ash burned everywhere and the sheets had dirt and hair all over them

Extremely dirty, heater in room was completely broken. Didn’t work. Had to switch rooms multiple times and couldn’t get working keycards. Ultimately left and went to another hotel.

There was absolute no heat in the room . We were given another room that was absolute same w no heat . The hallway was 10 times warmer than the room .

No Internet 👎👎👎

The breakfast was fine minutes the Waffle which is the main reason why I love going to these hotels especially da ones that offer #ContinentalBreakfast which is a major plus in my books always and forever. If its broken you all make the money buy a new one or get it replaced and let's get back to what the customers love and like that keeps us coming back. And get them heaters fixed I needed some heat one nite it was freezin in that room #122 Only reason I ain't go and complain or get my room switched was because I was already tired and just ready to lay down and rest but the heat does not work at all in that room and I ran it just to make sure and at 90 it still blew out cold air which I wasn't looking for at all. Other than those two things this will always b part of my #FaveSpots

The first room that i was assigned to didnt have any heat. The second room i was assigned to room no. 126 had a roach infestation. I got there about 9pm and checked out at 12 midnight.

Great location directly across from Andrews AFB. Plenty of stores, restaurants and public transportation nearby. My only gripe is that the heater in my room was subpar, so I asked to be switched to another room, which they did, but I still was a little cold. I ended up buying one of those portable heaters from Target to make my room warmer.

At first I was upset of wifi not covering my room and then I reported to reception talked to manager. Then they got me a better room. I found it amazing in total especially its breakfast. I appreciate the hotel manager and the receptionist. They are great in their job.

I loved it always as painless as possible I checked in got my key went 2 my room and chilled. The TV in the room would not come on for me but other than that the stay was great I'm already looking forward to my next visit.

Overall not too bad except the TV reception wasn't great definitely a place where you can lie down and relax

Staff was slow and un-informative. Bed was very basic and stiff. Fan was very loud. Complimentary breakfast looked like it would make me sick so we skipped.

Cancelled my reservation and did not give me any notice!! I was left stranded and no where to stay!

Everything was kool; fast; and painless

My stay was from the 16-21st when I arrived the front counter clerk did not look happy at all. I gave my information and was told my room was a smoking room when I said even though I booked a non smoking wood on the website we stated that all Rodeway rooms are now non smoking and I’m letting you know because I do t want know problems were his word So I agreed just to be done. I was also told room service would accur everyday and I must let them service the room. Well extremely long story short I went to the front desk almost everyday for fresh towels and toilet paper because room service never came to my room despite me requesting it everyday. The bed sheets and cuttin had blood stains on them. The pillows where cheap they had a filler that you obviously should not wash and what’s twisted and hard as a rock. The microwave did not work correctly there was a hole in the microwave plate and burned any cup placed inside. The shower hot water would run out after 10 minutes. This was the most horrible experience I’ve ever had at a hotel. If it was for the fact of my daughter having a stroke which was the reason for my trip I would have cancelled my room and gone to another hotel but I was more worried about my daughter’s health. Avoid this place at all cost I will never be visiting this or any Rodeway again.

Staff was friendly and the room was clean. Of course there was the smell of urine on the property grounds but that can’t be helped with the property being open. People are just nasty. Not the fault of the staff. All in all it’s a good hotel and I’d recommend it to any visiting the area

No wifi!! It's says free wifi, couldn't play my game doing the stay. No telephone in the hotel room... wife is home, couldn't call a friend if I wanted to doing the stay. Looks like mold on to of the ceiling. They come in your room when you're gone, didn't ask for any cleaning services, came home from work and and saw the cleaning lady lady walking out the room. She told me she was changing sheets and the bed was fix in the same place as I left it. Wow!! And absolutely, no cable. Othe than that, I've been to a lot of cheaper hotel and never encounter these problem. So there should be no excuse for the a Roadway inn Hotel.

At first I was upset of wifi not covering my room and then I reported to reception talked to manager. Then they got me a better room. I found it amazing in total especially its breakfast. I appreciate the hotel manager and the receptionist. They are great in their job.

I got 2 rooms for me and my relative. Upon entering the room we both noticed an army of roaches. On the bed, on the floor, on the curtains, and just all over the walls. Even the staff admitted there was an infestation. I went to ask for different rooms and he responded by saying all the rooms had the same problem. We ended up getting a refund and staying down the street at the days inn. They need pest control in Rodeway really really bad.

Good work, great staff that’s worried about it

Staff member (Dior) was very friendly, helpful, and thorough. Previously broken towel rack, fell off the wall (thankfully did not hit anyone). She ensured it was fixed that day. However, when we returned to the room that evening, house keeping had not come to our room. We had to go to the office for clean towels and trash was overflowing. Also, when we got to the room the first day, had to ask for additional towels (there were towels for two people; there were four people registered for that room). Saw a bug in the bathroom; most likely if there was one, there were more. The property was worn and rundown (for example, outside doors did not close properly). The bed spreads/covers had stains, the pillows were half size/small, and the sheets were very wrinkled. Did not get answers when tried to call the office from the room or from an outside phone (home or cell). Continental breakfast was good.

Staff was slow and un-informative. Bed was very basic and stiff. Fan was very loud. Complimentary breakfast looked like it would make me sick so we skipped.

I Enjoyed My Stay Nice And Quiet And Safe Rodeway Inn 😁👍

Its a shelter for homelesses

Constant drug use and unsafe to just take your son to a baseball game.

Yes, the National Park is close by along with spots and places where you can go to have a great time. But once I got there to check-in at Rodeway the young last had did everything and I was about to get assigned and room and I tell her it's a Gift Card but she was not hearing that and no this is not her fault it's the company's fault because in this real world we live in not everybody has a bank account and or card let alone one with a damn chip in it like only banks have those so with all that being done I was not able to check into the room like I had planned to do I had the money but you all are just against gift cards and bank cards which has chips in them, Come on though y'all let's make it make some sense please and thank you.

Cheap but sketchy..

It was convenient and cheap! But aside from the it wasn’t dirty but I did notice the next morning there was a few roaches that I definitely didn’t see the night before

Great location directly across from Andrews AFB. Plenty of stores, restaurants and public transportation nearby. My only gripe is that the heater in my room was subpar, so I asked to be switched to another room, which they did, but I still was a little cold. I ended up buying one of those portable heaters from Target to make my room warmer.

Staff was friendly and the room was clean. Of course there was the smell of urine on the property grounds but that can’t be helped with the property being open. People are just nasty. Not the fault of the staff. All in all it’s a good hotel and I’d recommend it to any visiting the area

Went there because for some reason a lot of the hotels were booked up, and it was my husband's birthday weekend and wanted a private stay away from home and kids, the place was the worst place we have ever stayed! It was awful the room smelled like someone had just finished smoking a blunt and rolled out. The room was clean but a small box and contained the smallest microwave I have ever seen, the blanket on the bed had burn holes, roaches came out, some random dude knocked on our room door and it had no phone no clock and a few available channels of dish cable TV we tried to make due since I paid my money but when we saw the roach near the bed on the that was it we ended up leaving in the middle of the night with no refund it was horrible don't stay there if you can afford otherwise. I saw the photos and just thought it was low budget but never thought a hotel/motel could be that horrible. There was even a lampshade missing and could only find 1 available socket to plug a cell phone. Basically I wish I could've gotten my money back at least some of it, cause it was the poor condition and roaches that ran me out getting that place was a total mistake.

i am giving 1 star because No less than 1 star option. not safe, not clean. somebody knock door at 6 am many times. no security. they doesn’t deserve any dollars.

The breakfast was fine minutes the Waffle which is the main reason why I love going to these hotels especially da ones that offer #ContinentalBreakfast which is a major plus in my books always and forever. If its broken you all make the money buy a new one or get it replaced and let's get back to what the customers love and like that keeps us coming back. And get them heaters fixed I needed some heat one nite it was freezin in that room #122 Only reason I ain't go and complain or get my room switched was because I was already tired and just ready to lay down and rest but the heat does not work at all in that room and I ran it just to make sure and at 90 it still blew out cold air which I wasn't looking for at all. Other than those two things this will always b part of my #FaveSpots

At first I was upset of wifi not covering my room and then I reported to reception talked to manager. Then they got me a better room. I found it amazing in total especially its breakfast. I appreciate the hotel manager and the receptionist. They are great in their job.

Staff member (Dior) was very friendly, helpful, and thorough. Previously broken towel rack, fell off the wall (thankfully did not hit anyone). She ensured it was fixed that day. However, when we returned to the room that evening, house keeping had not come to our room. We had to go to the office for clean towels and trash was overflowing. Also, when we got to the room the first day, had to ask for additional towels (there were towels for two people; there were four people registered for that room). Saw a bug in the bathroom; most likely if there was one, there were more. The property was worn and rundown (for example, outside doors did not close properly). The bed spreads/covers had stains, the pillows were half size/small, and the sheets were very wrinkled. Did not get answers when tried to call the office from the room or from an outside phone (home or cell). Continental breakfast was good.

Staff was slow and un-informative. Bed was very basic and stiff. Fan was very loud. Complimentary breakfast looked like it would make me sick so we skipped.