Name: The Villas at Emerald Desert RV Resort
Address: 76000 Frank Sinatra Dr, Palm Desert, Californie, US
Rating: 8.2

Ce qu'en disent des voyageurs

D'après les avis, The Villas at Emerald Desert RV Resort est apprécié pour ses villas spacieuses, ses terrains propres et calmes, et ses équipements adaptés aux familles, tels que des piscines et des jacuzzis. Le personnel est souvent serviable et l'établissement est idéalement situé à proximité des salles de concert et de l'autoroute.

Plusieurs clients soulignent la présence de grandes cuisines et un accès facile au stationnement près des logements. Les points faibles incluent des intérieurs parfois datés et des problèmes d'entretien (sols irréguliers, vieilles moquettes, douches petites ou capricieuses), des problèmes occasionnels de propreté ou d'odeurs, des heures d'ouverture limitées du bureau et des lacunes de communication, ainsi qu'un Wi-Fi intermittent, des pannes de laverie, des coupures de courant ou une eau de piscine froide. Dans l'ensemble, attendez-vous à des villas spacieuses et abordables dans un cadre paisible de camping-car avec de bons équipements et un service et un entretien variables.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Équipements

Terrains bien entretenus avec plusieurs piscines et jacuzzis, une salle de jeux, des barbecues, des parcs pour chiens et des jeux de plein air. De nombreux clients apprécient les équipements. Certains signalent une eau de piscine froide, un manque de glaçons, l'absence de boutique sur place, des pannes de laverie et des problèmes occasionnels d'éclairage ou de serviettes au jacuzzi/piscine.

Avis de voyageur à ce sujet

8

Eric

18 nov. 2024

·

A séjourné 7 nuits

The pool and hot tub areas (two) were very nice. Had fun playing ping pong and pool (eight ball) in the evenings.

8

Duste

15 mars 2024

·

A séjourné 2 nuits

Fresh fruits on the trees, nice pool and lots of things to do. However we never did get the free wifi to work and power went out and tolit wouldn't flush

10

Kimberly

5 sept. 2024

·

A séjourné 2 nuits

Nice place, next time my husband and I will stay with our travel camper. We stayed in a Villa and although it is a little dated, it was very clean and comfy. Justin and other staff were great! The pool, hot tub and restroom at the pool was clean. And the best part is how affordable the price is for summer rates. We have not checked winter rates, as summer is so hot in the southern California desert (we are from Phoenix). We would stay again for sure! And Acrisure Arena is across the highway, so we will be back for concerts too!

10

Cecilia

24 févr. 2025

·

A séjourné 2 nuits

I loved the lake in our back patio area. The villa was large and spacious. The employees were very accommodating and very nice. There was a live band by the poolside with heated pool and large jacuzzi. Barbeque area and games to play. T.V. had Hulu, Netflix and Prime. Very nice. Would definitely stay again.

10

NICOLAS

28 mai 2025

·

A séjourné 2 nuits

Nice place but only pool was cold and showers in palos Verde villas also water was cold -warm.

10

Larissa

6 juil. 2023

·

A séjourné 1 nuit

The property is amazing! I had no idea how nice this was going to be. There are two swimming pools, two dog parks and bocce ball, miniature, golf, and even horseshoes. It's a area where you can camp with your RV or stay in these really cute little bungalows

6

steven

11 mars 2025

·

A séjourné 2 nuits

The shade was sheer thus no privacy. The shower was extremely small and shower head would not sufficiently move. Pillows hard. Pool and jacuzzi nice, but no light at jacuzzi and no towels at the poo. Relatively inexpensive.

10

Kelli

7 sept. 2023

·

We stayed in a Villa. It was great! There was 2 patios, one patio had table & chairs while the other didn't. Would have been nice to have something on the other patio but we were only staying for 2 days. Game room was cool with some games and a mini kitchen. There were 2 pools, we only used 1 pool.

6

Dirk

19 janv. 2025

·

A séjourné 2 nuits

I didn't like that there wasn't a store.

10

Lori

29 avr. 2024

·

A séjourné 3 nuits

Not enough ice per day

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Propreté

De nombreux avis décrivent les villas et les terrains comme très propres ou parfaitement entretenus. D'autres font état d'odeurs de moisi, d'une observation de nuisible, de ventilateurs poussiéreux, de moquettes tachées ou vieilles, et d'oubli occasionnels du service de ménage.

Avis de voyageur à ce sujet

10

Alonso

22 sept. 2024

·

A séjourné 1 nuit

Very clean, spacious, great location at a great price.

10

Dawn

9 févr. 2024

·

A séjourné 1 nuit

Property was well manicured. Desk attendants were kind and helpful. Room was clean and spacious.

4

Erin

11 juin 2024

·

The grounds and RV sites are well maintained. The Villas are very old. Doubtful if they have been renovated in multiple decades. I’m not sure how it’s possible to be clean yet dirty at the same time. It’s clear the cleaning and maintenance staff are doing their best, but it’s overall grubby. It felt uncomfortable to take shoes off or sit down. A couple bright spots: the kids had fun at the pool and the beds and sheets were very clean. Surprisingly, we slept fine for the one night we stayed. Would not stay again even at the low $100 rate.

10

Mignon

20 juin 2024

·

A séjourné 1 nuit

There were a lot of flies by the door and the ceiling fan accumulated a lot of dust!

10

Malgorzata

3 févr. 2024

·

A séjourné 1 nuit

The grounds were meticulously maintained. It was a great location with super staff. Definitely will return.

8

William

25 mars 2024

·

A séjourné 1 nuit

Rooms are dated and need to be refurbished. Beds are very comfortable, and the facilities were clean. Kitchen facilities are available. Bathroom and shower were nice. Carpeting was old and stained.

10

kristin

19 nov. 2024

·

A séjourné 4 nuits

Clean

4

Enrique

9 sept. 2024

·

A séjourné 1 nuit

All I received from the property was a gate code, there wasn’t instructions on when the office closes or what to do after the office closes. Then the suite had a Musty smell, we found a live LARGE roach in the garbage can and the cable went out at midnight.

4

Gayle

13 mars 2024

·

A séjourné 1 nuit

The kitchen sink was filthy and there was a dirty spot on a towel. The shower spray was frozen so when you opened the door, the water shot out. The power went out in the morning. We called and text and got no response so we decided to pack up and leave. We could hear the people talk in the room next to ours through the wall. Very disappoiting.

10

Niamh

15 juil. 2024

·

A séjourné 1 nuit

Such a relaxing place to stay . We had a 3 bedroom villa , Pristinely clean , spacious , friendly staff . Great for a family or group. Perfect for what we needed .

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Chambres

Les villas sont généralement spacieuses et confortables, avec une cuisine entièrement équipée et un parking à proximité du logement. Le décor peut être daté avec des sols irréguliers ou des douches petites, et certains signalent du bruit provenant des trains ou des voisins, un manque de miroirs/stores occultants et un Wi-Fi aléatoire.

Avis de voyageur à ce sujet

8

Karen

6 juil. 2024

·

A séjourné 3 nuits

Super nice staff and very accommodating of my late arrival. Temps were in the 110’s and the AC was ice cold. The bed was pretty comfy though the bedding was more polyester than I like. (Makes me sweat) the kitchen was small but fairly well stocked with a fridge/freezer, a cook top, tea kettle and a kuerig for coffee. Good selection of dinnerware and pots and utensils. If I wanted to cook, I could have. The two things that bugged me and lowered my rating: 1) there was coffee but no sugar or creamer - not even the fake crap. 2) the floor in the bedroom felt like it had big holes under the carpet - it was a minefield and I tripped twice. (No harm done just lots of swearing)

10

Jessica

17 mars 2025

·

A séjourné 1 nuit

For the cost this place is incredible. 2 bedroom villa was like 1500 square feet with full kitchen and newly remodeled.

6

Nora

23 avr. 2025

·

A séjourné 4 nuits

Handicap Accessible villa so odd layout. But overall comfortable. We were nearby family with their RV so was perfect location for us

8

William

25 mars 2024

·

A séjourné 1 nuit

Rooms are dated and need to be refurbished. Beds are very comfortable, and the facilities were clean. Kitchen facilities are available. Bathroom and shower were nice. Carpeting was old and stained.

10

John

12 avr. 2024

·

A séjourné 1 nuit

A unique place. A RV Park that has a g RT pop of Villas on one side. Our place has 3 rooms in the building. Our place is #3, and has an uneven bedroom floor. The carpet is over top a pile of stacked wood or something. Besides that, it is a great place.

6

steven

11 mars 2025

·

A séjourné 2 nuits

The shade was sheer thus no privacy. The shower was extremely small and shower head would not sufficiently move. Pillows hard. Pool and jacuzzi nice, but no light at jacuzzi and no towels at the poo. Relatively inexpensive.

10

Lindsay

28 avr. 2025

·

A séjourné 3 nuits

We had a great stay! Wonderful property, and our room was perfect for what we needed. Only wish there was at least 1 more mirror in there.

4

William Lee

29 déc. 2024

·

A séjourné 5 nuits

It’s a nice property but it’s proximity to the railroad tracks makes it try nosey at night.

10

Antranette

5 juin 2024

·

A séjourné 1 nuit

Check in was quick and easy. The room was fantastic no issue great property patio included .. Full kitchen

10

Tori

3 mars 2025

·

A séjourné 1 nuit

Train is nearby, but we couldn’t hear it in our villa Checkin staff was very nice and accommodated us for an early checkin. Beautiful property. I’d stay here again. We were in town for a concert at Agua Caliente. Easy 10 min drive to the casino.

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Service

Le personnel est fréquemment serviable, aimable et accommodant, avec des enregistrements faciles notés. Cependant, des heures d'ouverture limitées du bureau et des lacunes de communication ont causé des problèmes d'enregistrement pour certains, et un client a signalé des difficultés à obtenir un remboursement promis.

Avis de voyageur à ce sujet

8

Mark

2 déc. 2024

·

A séjourné 2 nuits

Communication right before check-in was poor causing is to sit and wait 70 min to check-in. Had the gentleman who called us, before we arrived at the property, simply said, "You Villa won\'t be ready until 4:00," all would have been well. But he did not.

10

Ernest

29 juil. 2023

·

A séjourné 1 nuit

Godwin called to let us know the gate code and where the key would be. It was where it was said to be. A map was there and highlighted. Everything was in order. Nice place! Clean, quiet, a/c works great, which is wonderful since it's hot enough for the devil to be comfortable outside! Parking by unit. Close to Arcisure Arena for events. We saw a great concert. All in all, excellent trip.

10

Dane

2 mars 2025

·

A séjourné 1 nuit

Easy check-in, very friendly and responsive staff.

10

Robert

8 nov. 2024

·

A séjourné 1 nuit

We loved the space and set up of the villa! Registration staff was very helpful!

10

ROSALINDA

1 oct. 2024

·

A séjourné 1 nuit

Had a wonderful stay. Very clean, cozy and quiet. Front seat young lady was very nice and explained everything very well. We will be back.

10

Jeff

28 nov. 2024

·

A séjourné 2 nuits

Friendly staff. Heated pool in November. Large rooms. If you have a RV even better I suppose. All the amenities and probably cheaper although the room was fairly priced as well. Liked the 2nd bathroom. I wake up early was able to watch tv, eat, drink coffee, and move about without waking up the wife. She is nice when she is asleep 😀

2

Violeta

13 oct. 2024

·

A séjourné 1 nuit

Did not even get to check in. I was not aware about limited check in hours 3-5. Terrible policy. No email saying we had to check in before 5pm. No staff available after 5 apparently.

2

Jessica

12 juil. 2024

·

A séjourné 1 nuit

Check in was at 3pm. We arrived at 4pm. Front desk checked us in and when we got to the unit, a housekeeper was still cleaning. She seemed shocked that we were there. The room configuration online was also incorrect. In the description it said there was a twin size couch pullout. That was not accurate. The air conditioning was also not working great. Steven and Justin rode over in a golf cart and apologized for all the issues. They told me the room would be reimbursed in full. I told them I booked through Hotels.com and they said it was a simple process they were aware of and that they would take care of it. Our group was getting ready for our concert while housekeeping tried to finish cleaning the unit. We had to scurry from room to room as sections were cleaned and ready for us. We had to get dressed inside the walk in closet and got creative with sharing the master bathroom mirror. We left the unit behind schedule and barely made our concert. I also called the office to request toilet paper and never got a call back. Fast forward to 14 days later and the hotel has yet to approve the refund to Hotels.com. I have been copied on several emails from Hotels.com to The Villas at Emerald Suites and they have refused to respond. I have also stayed on hold many times while Hotels.com has tried to call. These calls are also ignored. Don’t stay here. They’re unorganized and liars. They made me a false promise of reimbursement so now I have to contact my cc to dispute charges.

10

Rena

1 janv. 2025

·

A séjourné 1 nuit

Staff is always friendly and helpful. We’ve stayed here numerous times and will return. Location to freeway is easy. Have stayed in our RV and villas. Can’t get better pricing. RV spots are roomy too.

10

Tori

3 mars 2025

·

A séjourné 1 nuit

Train is nearby, but we couldn’t hear it in our villa Checkin staff was very nice and accommodated us for an early checkin. Beautiful property. I’d stay here again. We were in town for a concert at Agua Caliente. Easy 10 min drive to the casino.

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Emplacement

Pratique pour Acrisure Arena, Agua Caliente, Indian Wells et l'accès à l'autoroute. Beaucoup trouvent l'endroit calme, sûr et sécurisé. Quelques-uns mentionnent le bruit des trains la nuit.

Avis de voyageur à ce sujet

10

Steve

11 mars 2025

·

A séjourné 1 nuit

Great location

10

Robert

25 mars 2024

·

A séjourné 1 nuit

We had one night in a Villa for a concert at Acrisure arena location was Great.

10

Veronica

10 nov. 2024

·

A séjourné 1 nuit

Clean, safe. Great location for the area across the freeway. Will stay here again for our next concert.

10

Eva

20 oct. 2024

·

A séjourné 1 nuit

Excellent quiet peaceful gated love it

10

Jessica

9 juin 2024

·

A séjourné 1 nuit

I loved the Villa I stayed in it was very close to the Acrisure Arena. The atmosphere was nice and quiet. It had pretty much everything I needed. Small kitchen with every possible appliance and tools. The place was well stocked with every necessity in each room. They offered coffee with a coffee machine in room. The bed and couches were very comfortable. The amenities weren’t used but maybe in a less windy day it would have been great to dip into the swimming pool or jacuzzi. I was pleased with the service and attention to detail. Staff was really friendly too and helped me locate my room which I missed and drove away from since the lettering was pretty hidden but once I found the room, the parking was right upfront and easy to get to. I would only request a body length mirror if possible. I was hoping to be able to see more than just my head but otherwise I felt really happy with everything offered at this property, would stay again.

4

William Lee

29 déc. 2024

·

A séjourné 5 nuits

It’s a nice property but it’s proximity to the railroad tracks makes it try nosey at night.

10

Lee

13 mars 2024

·

A séjourné 2 nuits

Great place to stay near Indian Wells

10

Rena

1 janv. 2025

·

A séjourné 1 nuit

Staff is always friendly and helpful. We’ve stayed here numerous times and will return. Location to freeway is easy. Have stayed in our RV and villas. Can’t get better pricing. RV spots are roomy too.

8

Wendi

25 août 2024

·

A séjourné 1 nuit

Location was close to concert venue

10

Tori

3 mars 2025

·

A séjourné 1 nuit

Train is nearby, but we couldn’t hear it in our villa Checkin staff was very nice and accommodated us for an early checkin. Beautiful property. I’d stay here again. We were in town for a concert at Agua Caliente. Easy 10 min drive to the casino.

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Repas

Pas assez d'informations dans les avis.

Avis de voyageur à ce sujet

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The Villas at Emerald Desert RV Resort

À propos de cet établissement

Emplacement

Options de chambre

Deluxe Villa, 3 Bedrooms

Classic Villa, 2 Bedrooms

Studio

Villa, 1 Bedroom

Classic Villa, 3 Bedrooms

Suite

Deluxe Villa, 2 Bedrooms

Avis des voyageurs sur The Villas at Emerald Desert RV Resort

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

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