Serrazul Hotel
Property description
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Guest reviews
Fabulous
Based on 3,175 verified reviews
Who stays here?
Business
14%
Couple
28%
Family
45%
Group
10%
Solo
1%
What guests think
AI-generated summary based on recent guest reviews
Across many reviews, travellers praise Serrazul Hotel for its central location, attentive staff, generous breakfast, and renovated rooms with a warm indoor pool, while noting issues like some dated rooms, renovation disruptions, and inconsistent housekeeping and Wi-Fi.
Read moreWas this helpful?
Rafael
6 days ago
·
Stayed 3 nights
Madson Marcelo Oliveira
6 days ago
·
Stayed 8 nights
Regina
Mar 24, 2026
·
Stayed 2 nights
JOSE LODOVICO DE
Mar 17, 2026
·
Stayed 2 nights
GNS
Mar 7, 2026
·
Stayed 1 night
Location
With a stay at Serrazul Hotel in Gramado (Gramado City Centre), you'll be steps from Gramado Covered Street and Gramado Central Avenue. This family-friendly hotel is 0.1 mi (0.1 km) from Orchids Park and 0.1 mi (0.1 km) from Gramado City Hall.
More location infoFAQs
Yes, parking is available on-site. Valet parking is offered at a fee of BRL 44 per day, and there is limited parking available.
A complimentary buffet breakfast is served daily from 8 AM to 10:30 AM.
Pets are not allowed at the hotel. However, service animals are exempt from this policy.
Check-in is from 2:00 PM until midnight, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
The hotel features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility should be confirmed with the property prior to arrival.
The hotel is situated in Gramado City Centre, just steps from Gramado Covered Street and Gramado Central Avenue. It is 0.1 mi from Orchids Park and Gramado City Hall, making it a convenient base for exploring the area.
Yes, the hotel features both an indoor pool and an outdoor heated pool, providing options for relaxation regardless of the weather. The pools are available for guests to enjoy during their stay.
Children are welcome at the hotel. One child aged 5 years or younger can stay free when occupying the parent's or guardian's room using existing bedding.
The hotel does not provide specific information about extra beds or cribs. Guests are encouraged to contact the property directly for details regarding availability and any associated costs.
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