Is parking available at the hotel?

Yes, parking is available on-site. Valet parking is offered at a fee of BRL 44 per day, and there is limited parking available.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 8 AM to 10:30 AM.

Does the hotel allow pets?

Pets are not allowed at the hotel. However, service animals are exempt from this policy.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM until midnight, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The hotel features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility should be confirmed with the property prior to arrival.

Where is the hotel located in relation to key landmarks?

The hotel is situated in Gramado City Centre, just steps from Gramado Covered Street and Gramado Central Avenue. It is 0.1 mi from Orchids Park and Gramado City Hall, making it a convenient base for exploring the area.

Does the hotel have a swimming pool?

Yes, the hotel features both an indoor pool and an outdoor heated pool, providing options for relaxation regardless of the weather. The pools are available for guests to enjoy during their stay.

Are children allowed at the hotel?

Children are welcome at the hotel. One child aged 5 years or younger can stay free when occupying the parent's or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

The hotel does not provide specific information about extra beds or cribs. Guests are encouraged to contact the property directly for details regarding availability and any associated costs.

Serrazul Hotel in Gramado, Brazil

Average nightly price at Serrazul Hotel by month, last 12 months (USD)
Month	Average price
January	$113
February	$75
March	$75
April	$89
May	$84
June	$102
July	$143
August	$112
September	$75
October	$107
November	$148
December	$179

What guests think

Across many reviews, travellers praise Serrazul Hotel for its central location, attentive staff, generous breakfast, and renovated rooms with a warm indoor pool, while noting issues like some dated rooms, renovation disruptions, and inconsistent housekeeping and Wi-Fi.

Several guests mention paid parking fees and occasional noise, as well as uneven pool temperature, limited accessibility to some areas, and the absence of a bidet spray in certain bathrooms. Amenities such as a sauna, gym, kids’ areas, and a lounge with live piano earn praise. Expect a classic, central stay with modernized touches and a few inconsistencies.

Facilities

Cleanliness

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AI-generated summary based on recent guest reviews

Facilities

Guests like the heated indoor pool, sauna/jacuzzi, gym, kids’ areas, and a cozy bar/lounge. Some report pool temperature issues, areas under renovation and limited accessibility, plus paid on-site parking.

Related guest reviews

10

Marcelo

Nov 16, 2025

·

Stayed 2 nights

Muito bom hotel. Com recreação, piscina, manobrista. Pessoas que fazem o serviço de quarto, bem legais.

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7 $73	8 $73	9 $125	10
11	12 $71	13 $72	14 $82	15 $88	16	17
18 $65	19 $65	20 $120	21	22 $88	23	24
25 $106	26 $109	27 $109	28 $158	29 $156	30	31

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $108	3 $94	4 $121	5 $121	6	7
8 $135	9 $125	10 $120	11	12	13	14
15 $135	16 $143	17 $147	18 $128	19 $135	20	21
22 $128	23 $127	24 $128	25 $128	26 $120	27	28
29 $127	30 $123

Prices for Serrazul Hotel

Monthly average prices

About this property

Location

Room options

Suíte

Apartamento

Suíte Superior

Apartamento Vista

Suíte Vista

Guest reviews of Serrazul Hotel

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