Old Swan & Minster Mill

Fantastic location , room was very good but the food at the hotel seemed very expensive and then the food at the sister pub the Swan was well below par ! how it was described in the Menu was nothing like in reality. One other point and something people should be aware even if your a resident you cannot use the Spa facilities unless you book a treatment (which for me was not required ) so I was not then allowed to simply have a swim and sauna.

Lovely setting, room relatively clean, carpets had a lot of dirty stains, cobwebs in the roof, bad drain smell in the bathroom, walls very thin , could hear morning alarms from the room next door, also not aware of the hidden cost for using the small swimming pool ,

It was an amazing find . With a 1st class spa with staff who were so professional !

Nice setting and convenient location, with decent parking. Staff in the spa were great and treatments excellent although the spa itself a bit underwhelming; pool a bit cold, steam room quite small, limited loungers and special effects showers hard to use. Standard room decent with a comfortable large bed, small but nice bathroom and the usual amenities. Proximity of the windows on the ground floor to the path outside a bit disconcerting but ok. We thought the main accommodation hall looked like a prison and a few plants and better lighting could have made it really inviting and modern. Wildings restaurant delivered an excellent dinner but while the staff were pleasant enough they came across as completely out of their depth compared to the fine dining offered. At least one experienced head wait person should have been around. The dining room itself is very nice. Breakfast was very average and took ages to arrive. Overall staff were friendly. Went to the Old Swan for a pre dinner drink hoping for a warm cosy ye old pub but the inside didn’t match the inside which was cold (why wasn’t the fire on?) and lifeless even though there were a few people in there. The staff also struggled to deal with 3 people at the small bar. Would strongly suggest a refit and pepping up the staff but until then don’t bother as there’s much better pubs a stone’s throw away. All in all had a good time and would go back if only for the excellent spa staff and treatments and a meal in Wildings.

We were celebrating our 20th Wedding anniversary so wanted a spa hotel and something a bit special. First impressions were very good and we started our afternoon in the spa of which I couldn't fault. The 2 staff were really welcoming and the treatments were fantastic. The spa facilities were really lovely. Our room wax really nice and spacious...we had booked a suite so that we could have more space and a bath. However, when I went to use the bath, the plug wouldn't fit properly. It didn't even have a seel, so unfortunately I couldn't use the bath! We paid £315 for this room specifically to have a bath tub, it was such a shame.

Not as advertised, bad location, no gym as advertised, extremely uncomfortable bed, unhelpful staff, couldn’t use spa even when nobody was using it, slow restaurant, the list goes on. Don’t waste your time or money.

On the positive side, the hotel is a pleasant setting. However, the check-in process was slow and not very informative. The internet wasn’t working anywhere in the hotel, and with no mobile signal available, we were unable to communicate with our family. The room also had several cobwebs, many within easy reach, which made us question how thoroughly it had been cleaned. Just after midnight, we were woken by drunk guests returning to the room next door, and the noise continued for some time. We visited the bar and restaurant, but they also fell short of expectations. The staff were friendly and hardworking, but service was quite slow, particularly for drinks; on one occasion, it took 30 minutes to receive a drink. There appeared to be a lack of organisation, with staff needing to go across the road to the pub to collect condiments and drinks. Of the two meals we ordered, the steak was fine, but the cod was unfortunately quite poor, it certainly wasn't fresh. Additionally, several drinks listed on the menu were unavailable. Upon checking out we were not asked how our stay was and if everything had been okay.

We thoroughly enjoyed our stay with friends in an adjacent chalet. Unfortunately we were denied use of the swimming pool because we had not booked spa treatments and the dinner while very nice was vastly overpriced for the fare received

The Hotel was lovely . But there was a wedding on the night of our stay and there was not enough staff . The bar was understaffed and waited for ages for drinks . The bar staff kept disappearing to the wedding . The bar kept running out of drinks and cocktail mixers .

The hotel is in an idyllic setting and well presented. Sadly, the spa facilities are only available to guests who purchase a treatment. There was some confusion with communication: I received an email telling me the hotel was closed after I had booked and indeed there was a sign at the entrance of the hotel indicating it was closed, when it was not. The dinner menu was not the most appealing, although the food served was good. Breakfast did not quite meet expectations. Overall, good and I had a pleasant stay.

Someone had already been and enjoyed my room I was moved but to another room with dirty mugs and half used milk in the fridge I guess they’d been to busy to overlook these issues so will never choose to return on this basis very beautiful area though

Nice place, let down by breakfast Eggshell in poached egg and tasting of vinegar, cold black pudding.

Lovely setting, room relatively clean, carpets had a lot of dirty stains, cobwebs in the roof, bad drain smell in the bathroom, walls very thin , could hear morning alarms from the room next door, also not aware of the hidden cost for using the small swimming pool ,

This is far from a 5 star hotel! Not sure who or how they got that rating. The rooms and corridors were not clean. Heavy dirt and cobwebs all over fans and room corners. We realize this is a 600+ year old hotel but the linens, drapes and fabric decor are in dire need of updating. The staff was not warm and friendly here either relative to all of the other hotels we stayed at during our 2 week UK visit. Very disappointed since this was our last night in England.

Non existent customer service. No wifi at all during the stay, room lacked basic amenities, only toiletries provided in the room were shower gel and shampoo, 1 roll of toilet paper. Room needed some basic maintenance as wallpaper was cracking as well as the ceiling paint. we had a broken light switch, reported to front desk and no one was sent to fix it. My partner called ahead of time as we got engaged the day we checked in and was assured they would set special something up in our room. They did not accommodate this request, he spoke to concierge about this and the lady could not have cared less. A real shame as the grounds are absolutely beautiful and the bar staff were lovely, however the maintained rooms and poor customer service/ lack of care was a real turn off and a disappointing stay as a result.

Checking in was easy, and the grounds are very good, unfortunately the room was not as expected, even though there was tea and coffee available in the room there was no milk and had to ask for this, all the bottled water was sparkling and no still, again had to ask, the mixer tap in the bathroom was loose and would spin around, there were cracked tiles all up the wall in the shower and when using the shower the water kept going hot and cold, the room was very basic with no luxury whatsoever, I’ve stayed in nicer travelodge’s, at breakfast we had a pot of tea and and as I poured a cup of tea a pea came out of the pot along with some black bits. On checking out even though we paid in advance, they charged us for the room again and we had drinks on our bill that we never had, they did eventually sort it out after checking with bar and their reservation department but took a while. It was a shame as this was our anniversary and spoilt it.

Business stop over. Arrived before check-in time but no effort to see when room would be ready. Was staying in pub part of hotel but they didn't have my booking, not a good start. Very poor phone signal at hotel, often no coverage at all, and internet wasn't connecting so was left unable to operate for work as I would normally do on a trip like this. Room as tired, especially bathroom. Expected better for £170/night. Good things: comfy bed, quiet, excellent food. Unfortunately outweighed by poor things, won't stay again for business, doesn't suit it.

On the positive side, the hotel is a pleasant setting. However, the check-in process was slow and not very informative. The internet wasn’t working anywhere in the hotel, and with no mobile signal available, we were unable to communicate with our family. The room also had several cobwebs, many within easy reach, which made us question how thoroughly it had been cleaned. Just after midnight, we were woken by drunk guests returning to the room next door, and the noise continued for some time. We visited the bar and restaurant, but they also fell short of expectations. The staff were friendly and hardworking, but service was quite slow, particularly for drinks; on one occasion, it took 30 minutes to receive a drink. There appeared to be a lack of organisation, with staff needing to go across the road to the pub to collect condiments and drinks. Of the two meals we ordered, the steak was fine, but the cod was unfortunately quite poor, it certainly wasn't fresh. Additionally, several drinks listed on the menu were unavailable. Upon checking out we were not asked how our stay was and if everything had been okay.

The hotel was tired and a bit shabby. Bottles and glasses not cleared away for over 24hours and bird poo all over the exterior staircase outside the room. For £350.00 a night I would expect a little more. I’d also expect to be able to use the hotel pool. I couldn’t.

Feature Room was not great, shower pressure poor and shower head didn't stay put, water temperature intermittent and barely warm enough. No marshmallows for the outdoor fire, opened bottle of milk in the fridge, two single beds pushed together and not bolted but even when I managed to bolt them it was so uncomfortable trying to sleep we might as well have had 2 single beds separately. When moving beds which was easy to do as they were on wheels and hard floor it became obvious only partial cleans of the room were being done as behind the bed was filthy dust, dirt and hair everywhere. The bathroom skirting and all skirting was dusty. Grout on floor tiles coming out and generally tired everywhere. All in all not worth £300+ per night, if you charge this amount you have to at least have a clean room to start with!

Lovely setting, room relatively clean, carpets had a lot of dirty stains, cobwebs in the roof, bad drain smell in the bathroom, walls very thin , could hear morning alarms from the room next door, also not aware of the hidden cost for using the small swimming pool ,

The hotel was lovely although the bed was broken although we did stay in the room one night before being moved to a better room the next day. The staff were very helpful in resolving the issue.

Non existent customer service. No wifi at all during the stay, room lacked basic amenities, only toiletries provided in the room were shower gel and shampoo, 1 roll of toilet paper. Room needed some basic maintenance as wallpaper was cracking as well as the ceiling paint. we had a broken light switch, reported to front desk and no one was sent to fix it. My partner called ahead of time as we got engaged the day we checked in and was assured they would set special something up in our room. They did not accommodate this request, he spoke to concierge about this and the lady could not have cared less. A real shame as the grounds are absolutely beautiful and the bar staff were lovely, however the maintained rooms and poor customer service/ lack of care was a real turn off and a disappointing stay as a result.

We stayed at the Minster Mill during summer and, while the grounds and setting are truly beautiful, the experience left a lot to be desired. The rooms have no air conditioning, which we were aware of, but when our fan broke, we were told there were no replacements. Only after pressing did they find one, which was barely functional. The following day we requested a proper replacement and were told it would be handled—no one followed up. Luckily, we had a cousin nearby who lent us a working fan. Service overall was disappointing. The bedside lamps were faulty and required fiddling to work. Staff seemed indifferent and not particularly warm or helpful. The only real moment of good service was from a lovely lady who offered our dog a bowl of water as we passed through the grounds—sadly, that was the best hospitality we received all weekend. Wouldn’t recommend staying here in the summer unless you want to sizzle through the night. It’s a shame, as the setting is gorgeous but the service and comfort levels just didn’t live up to expectations.

We stayed in the garden suite as we had the dog with us. The room was ok but a bit tired. Bonus to have two bathrooms! Good and spacious and works for a family. Very frustrating though that there was no phone signal or WiFi available in the room and this wasn’t clear from the outset. And given the cost of the stay, would expect this to be better. Breakfast was mediocre and had to send back to be cooked better but was barely changed. Service was good in the restaurant. Reception staff not quite so good.

The hotel is set into lovely quiet surroundings and has a lot of potential but their are so many little problems here, for 1 no aircon which made for an uncomfortable stay, they did provide a fan but it's not going to do what Aircon would, the rooms are expensive, we had a junior suite and it might as well have been a standard room, broken tile in the bathroom, missing plug in the sink, seems no one can decide what colour the finishing should be it's a mix of chrome, brass, black & white! The whole restaurant setup is weird meals in the hotel and breakfast across the road? And the wilding experience which we paid £65 per person for, was just weird, not a taster and not tapas, it was like a 3 course meal brought out all at the same time, don't know what the chef is thinking but it misses the mark, One positive are the staff, who are friendly and helpful.

Hotel and room itself (junior suite) were stunning, however unfortunately a few things took the shine off. One particular staff member in the restaurant on our arrival day was very rude and made us feel very uncomfortable, to the point I was actually quite upset and we left the area. Very unnecessary and we were made to feel unwelcome there, despite only one customer being in the restaurant at the time. Room itself was lovely, a few minor issues with a broken shower and item missing from the minibar, finding someone else’s socks in the drawer. King size bed was two beds pushed together - no problem with this but both slightly different heights with a dip in the middle so not ideal. Majority of staff we came across were friendly and polite. Such a shame about a few things that put a negative slant on the whole stay, which has been for a special occasion and only our second night away without the kids in 4 years.

Rooms are nice, with great facilities in room and also on site. Restaurant has great food. However there is an inherent problem with the WiFi connectivity at this location and being in a valley the mobile signal is none existent in rooms also. For those travelling for business like myself, and working with confidential data, connecting to a hotspot in a bar is less than ideal. With no mobile signal in rooms is borderline dangerous as you are uncontactable should any emergency occur. It’s my 3rd or 4th time staying and only once has the WiFi been working properly, so don’t be led to believe it’s a temporary or one off issue upon arrival. It’s such a shame as it’s a fantastic location and should the WiFi be sorted, would stay there more often.

Feature Room was not great, shower pressure poor and shower head didn't stay put, water temperature intermittent and barely warm enough. No marshmallows for the outdoor fire, opened bottle of milk in the fridge, two single beds pushed together and not bolted but even when I managed to bolt them it was so uncomfortable trying to sleep we might as well have had 2 single beds separately. When moving beds which was easy to do as they were on wheels and hard floor it became obvious only partial cleans of the room were being done as behind the bed was filthy dust, dirt and hair everywhere. The bathroom skirting and all skirting was dusty. Grout on floor tiles coming out and generally tired everywhere. All in all not worth £300+ per night, if you charge this amount you have to at least have a clean room to start with!

The first time ever we left a weekend break a day early. The room was unbearable. So hot even with heating off and windows open. Very noisy it felt like we were sleeping in a boiler room. The bed was uncomfortable we had to ask for extra pillows to fill the gap between the bed and mattress as the pillows disappeared down the gap during the night. The sheets rustled like a crisp packet. The hotel had no WiFi which reception made out was a temporary problem but had a sign printed and framed! After reading previous reviews this is a longer term problem. This was not a 4 star hotel as advertised.

This was a special trip for us, my 60th birthday and our 30th wedding anniversary. The hotel staff were superb from start to finish, with cards for both events, messages at dinner, upgraded room, and just lovely acknowledgment throughout that this was our special trip. Special thanks to Francis for organising everything. The hotel is beautiful, peaceful, well equipped and immaculately maintained. The village is picture perfect and the walk to the church and ruined Manor House by the banks of the River Windrush was glorious. We used the hotel as a base to visit Blenheim Palace and has a wonderful time. We cannot thank everyone enough.

Absolutely stunning hotel in the Cotswolds, really picturesque location and great facilities in a super comfy and stylish room! Very attentive front of house and wait staff in the restaurant. Delicious well prepared food too! Highly recommend and will definitely be visiting again in the future!

It was an amazing find . With a 1st class spa with staff who were so professional !

We stayed at the Minster Mill during summer and, while the grounds and setting are truly beautiful, the experience left a lot to be desired. The rooms have no air conditioning, which we were aware of, but when our fan broke, we were told there were no replacements. Only after pressing did they find one, which was barely functional. The following day we requested a proper replacement and were told it would be handled—no one followed up. Luckily, we had a cousin nearby who lent us a working fan. Service overall was disappointing. The bedside lamps were faulty and required fiddling to work. Staff seemed indifferent and not particularly warm or helpful. The only real moment of good service was from a lovely lady who offered our dog a bowl of water as we passed through the grounds—sadly, that was the best hospitality we received all weekend. Wouldn’t recommend staying here in the summer unless you want to sizzle through the night. It’s a shame, as the setting is gorgeous but the service and comfort levels just didn’t live up to expectations.

Checking in was easy, and the grounds are very good, unfortunately the room was not as expected, even though there was tea and coffee available in the room there was no milk and had to ask for this, all the bottled water was sparkling and no still, again had to ask, the mixer tap in the bathroom was loose and would spin around, there were cracked tiles all up the wall in the shower and when using the shower the water kept going hot and cold, the room was very basic with no luxury whatsoever, I’ve stayed in nicer travelodge’s, at breakfast we had a pot of tea and and as I poured a cup of tea a pea came out of the pot along with some black bits. On checking out even though we paid in advance, they charged us for the room again and we had drinks on our bill that we never had, they did eventually sort it out after checking with bar and their reservation department but took a while. It was a shame as this was our anniversary and spoilt it.

We stayed in the garden suite as we had the dog with us. The room was ok but a bit tired. Bonus to have two bathrooms! Good and spacious and works for a family. Very frustrating though that there was no phone signal or WiFi available in the room and this wasn’t clear from the outset. And given the cost of the stay, would expect this to be better. Breakfast was mediocre and had to send back to be cooked better but was barely changed. Service was good in the restaurant. Reception staff not quite so good.

Disappointing stay. The only positive was lady on reception in the afternoon and the lady serving in The Old Swan - both were very polite and ensured we had everything we needed. Other than that, this was our first visit since the change in ownership and we have to say, it was much better before. The whole place - Swan and Minster Mill has lost its spark and charm it had. The focus now seems to be on corporate and high end drinking and dining rather than comfort country living. It is with a heavy heart that we will not returning. This place held a special place in our hearts (we were married there in 2016) but it is just not the same. The new owners have changed something that do not need to be changed unfortunately.

A location and property with a lot of potential and yet to label itself "luxury" means a focus on the detail is required, and staff attitude and demeanour that reflects such a claim. Breakfast at the Old Mill was bland and uninspiring, and certainly not worth the £20 + service charge (!!) we were surprised with on our bill at checkout. This was not helped by the terrible attitude of the staff on our 2nd morning. Responding with obvious distain when we ask for an extra Espresso or when we pointed out they had got our order wrong...

On the positive side, the hotel is a pleasant setting. However, the check-in process was slow and not very informative. The internet wasn’t working anywhere in the hotel, and with no mobile signal available, we were unable to communicate with our family. The room also had several cobwebs, many within easy reach, which made us question how thoroughly it had been cleaned. Just after midnight, we were woken by drunk guests returning to the room next door, and the noise continued for some time. We visited the bar and restaurant, but they also fell short of expectations. The staff were friendly and hardworking, but service was quite slow, particularly for drinks; on one occasion, it took 30 minutes to receive a drink. There appeared to be a lack of organisation, with staff needing to go across the road to the pub to collect condiments and drinks. Of the two meals we ordered, the steak was fine, but the cod was unfortunately quite poor, it certainly wasn't fresh. Additionally, several drinks listed on the menu were unavailable. Upon checking out we were not asked how our stay was and if everything had been okay.

Hotel and room itself (junior suite) were stunning, however unfortunately a few things took the shine off. One particular staff member in the restaurant on our arrival day was very rude and made us feel very uncomfortable, to the point I was actually quite upset and we left the area. Very unnecessary and we were made to feel unwelcome there, despite only one customer being in the restaurant at the time. Room itself was lovely, a few minor issues with a broken shower and item missing from the minibar, finding someone else’s socks in the drawer. King size bed was two beds pushed together - no problem with this but both slightly different heights with a dip in the middle so not ideal. Majority of staff we came across were friendly and polite. Such a shame about a few things that put a negative slant on the whole stay, which has been for a special occasion and only our second night away without the kids in 4 years.

I accidently went to the Minster Mill hotel but, as they are opposite each other and are sister hotels, the receptionist found my booking and directed me. Be aware the road to the hotel is very narrow - but it is a one-way street and takes you back onto the road you left (like a crescent) when you leave.

Amazing stay in a quiet little village about 20 minutes drive from Oxford, Burton on the water. 5 minute drive from Burford which is amazing and 5 minutes from Diddly Sqt. Farm and pub. The Swan pub opposite is so cosy.

Beautiful island in the middle of the Cotswolds. Two restaurants available, parking included on site and an amazing location at a river. Cute walks through the countryside. Old mill beautifully remodelled.

Set on amazing grounds so peaceful ended up booking an extra nyt it was that nice!

Beautiful setting, great location for exploring the Cotswolds. Reception staff extremely friendly and helpful

A lovely 14th century coach house with all the quaint and eccentric things that come with it.

Nice setting and convenient location, with decent parking. Staff in the spa were great and treatments excellent although the spa itself a bit underwhelming; pool a bit cold, steam room quite small, limited loungers and special effects showers hard to use. Standard room decent with a comfortable large bed, small but nice bathroom and the usual amenities. Proximity of the windows on the ground floor to the path outside a bit disconcerting but ok. We thought the main accommodation hall looked like a prison and a few plants and better lighting could have made it really inviting and modern. Wildings restaurant delivered an excellent dinner but while the staff were pleasant enough they came across as completely out of their depth compared to the fine dining offered. At least one experienced head wait person should have been around. The dining room itself is very nice. Breakfast was very average and took ages to arrive. Overall staff were friendly. Went to the Old Swan for a pre dinner drink hoping for a warm cosy ye old pub but the inside didn’t match the inside which was cold (why wasn’t the fire on?) and lifeless even though there were a few people in there. The staff also struggled to deal with 3 people at the small bar. Would strongly suggest a refit and pepping up the staff but until then don’t bother as there’s much better pubs a stone’s throw away. All in all had a good time and would go back if only for the excellent spa staff and treatments and a meal in Wildings.

This is lovely hotel, good food set in stunning grounds. Not a lot not to like !

We had an amazing stay at Minster Mill! The staff was incredibly helpful and accommodating and made our stay especially enjoyable. We visited with our three young sons and they loved exploring the grounds and playing outside. It was a beautiful property and very welcoming to our family.

Beautiful hotel, by the river.

We had a lovely stay at the Minster mill, we have been a few times before the renovation and enjoyed it more the first few times. However, there were some positives this time around, the food was lovely in the Wildling restaurant. The young gentleman serving us was very nice at the restaurant and Lucy was awesome too, she made the evening very enjoyable and was great company! The room overall did look quite tired despite the renovations and lacked a little character however, the outdoor terrace in the room was lovely. The area is lovely and there are some very pretty places to visit so overall still a very positive experience. On previous visits we have brought our pet Cat along for the stay as this hotel was meant to be pet friendly, however this time around we were told by reception it was only exclusively dog friendly not pet friendly which we found a little frustrating as this was never an issue in the past here or other pet friendly hotels.

Nice place, let down by breakfast Eggshell in poached egg and tasting of vinegar, cold black pudding.

Excellent all round - beautiful hotel, lovely surroundings, great food

Absolutely stunning hotel in the Cotswolds, really picturesque location and great facilities in a super comfy and stylish room! Very attentive front of house and wait staff in the restaurant. Delicious well prepared food too! Highly recommend and will definitely be visiting again in the future!

Nice setting and convenient location, with decent parking. Staff in the spa were great and treatments excellent although the spa itself a bit underwhelming; pool a bit cold, steam room quite small, limited loungers and special effects showers hard to use. Standard room decent with a comfortable large bed, small but nice bathroom and the usual amenities. Proximity of the windows on the ground floor to the path outside a bit disconcerting but ok. We thought the main accommodation hall looked like a prison and a few plants and better lighting could have made it really inviting and modern. Wildings restaurant delivered an excellent dinner but while the staff were pleasant enough they came across as completely out of their depth compared to the fine dining offered. At least one experienced head wait person should have been around. The dining room itself is very nice. Breakfast was very average and took ages to arrive. Overall staff were friendly. Went to the Old Swan for a pre dinner drink hoping for a warm cosy ye old pub but the inside didn’t match the inside which was cold (why wasn’t the fire on?) and lifeless even though there were a few people in there. The staff also struggled to deal with 3 people at the small bar. Would strongly suggest a refit and pepping up the staff but until then don’t bother as there’s much better pubs a stone’s throw away. All in all had a good time and would go back if only for the excellent spa staff and treatments and a meal in Wildings.

A location and property with a lot of potential and yet to label itself "luxury" means a focus on the detail is required, and staff attitude and demeanour that reflects such a claim. Breakfast at the Old Mill was bland and uninspiring, and certainly not worth the £20 + service charge (!!) we were surprised with on our bill at checkout. This was not helped by the terrible attitude of the staff on our 2nd morning. Responding with obvious distain when we ask for an extra Espresso or when we pointed out they had got our order wrong...

On the positive side, the hotel is a pleasant setting. However, the check-in process was slow and not very informative. The internet wasn’t working anywhere in the hotel, and with no mobile signal available, we were unable to communicate with our family. The room also had several cobwebs, many within easy reach, which made us question how thoroughly it had been cleaned. Just after midnight, we were woken by drunk guests returning to the room next door, and the noise continued for some time. We visited the bar and restaurant, but they also fell short of expectations. The staff were friendly and hardworking, but service was quite slow, particularly for drinks; on one occasion, it took 30 minutes to receive a drink. There appeared to be a lack of organisation, with staff needing to go across the road to the pub to collect condiments and drinks. Of the two meals we ordered, the steak was fine, but the cod was unfortunately quite poor, it certainly wasn't fresh. Additionally, several drinks listed on the menu were unavailable. Upon checking out we were not asked how our stay was and if everything had been okay.

The Minster Mill is a lovely hotel in a stunning Cotswolds village, with beautiful walks on your doorstep. The food is 5*, we had a delicious evening meal (although it’s gourmet-style dining so expect high prices and tiny portions!), and the breakfast was truly sensational – a great selection of options, would highly recommend the French Toast! Our overall review is that we didn’t feel it was value for money – our Classic Room, while nice, was in a corridor of about 20 other identical rooms, and despite paying £250 per night, didn’t have a bath. The rooms are nicely appointed but perhaps a little soulless. The spa is very small but perfectly formed & a nice spot to spend an hour or so unwinding. I thought it was cheeky to charge guests a £25 fee to use the spa, considering its size and the aforementioned price of the rooms (this fee is waved if you book a treatment, but still...). It’s great to have the option of a more casual place to eat/drink literally just over the road at The Old Swan (the Minster Mill’s sister property), although unfortunately we had a very bad dining experience there, which I’ll write about in a separate review! Some locals told us that the village’s other pubs, The White Hart & The Horse & Radish, a short walk away, are much better! In summary, the Minster Mill is very nice, but don’t expect a boutique hotel experience, despite its boutique hotel prices. That said, the food was faultless & staff were friendly.

The hotel is in an idyllic setting and well presented. Sadly, the spa facilities are only available to guests who purchase a treatment. There was some confusion with communication: I received an email telling me the hotel was closed after I had booked and indeed there was a sign at the entrance of the hotel indicating it was closed, when it was not. The dinner menu was not the most appealing, although the food served was good. Breakfast did not quite meet expectations. Overall, good and I had a pleasant stay.

Loved the location and surrounding area and the reception staff were really helpful and informed. It was an except hot day and the air conditioning was less than useless. Never spent a more uncomfortable night. The whole breakfast experience was awful. The lady that meet us was rude and off hand, they were definitely under staffed and every request was meet with ‘I can but that will take some time’. That was a simple request for more milk and then coffee. There were no options for my child for breakfast that weren’t overly complicated and fussy. I know it’s an al a carte menu, but if the hotel caters for children then shouldn’t the menu too. We weren’t asking for much and maybe just a plain cereal or other spreads for the toast, but it was meet with a straight up no. Overall it wasn’t worth the extra amount we paid and the experience put me off staying again.