Name: Los Pasos Boutique Hotel & Spa
Address: 9 Calle Oriente, Antigua Guatemala, Departamento de Sacatepéquez, GT
Price range: US$ 153–US$ 486 per night
Rating: 9.13

O que pensam os hóspedes

No Los Pasos Boutique Hotel & Spa, os viajantes elogiam o ambiente colonial charmoso, a equipe atenciosa e a localização tranquila e convidativa para caminhar, embora as desvantagens recorrentes incluam água quente e ar condicionado instáveis, estacionamento limitado e regras de acesso pago para a jacuzzi do spa.

Os quartos possuem charme colonial e camas confortáveis, alguns são pequenos ou um pouco escuros, ruídos ocasionais da rua ou dos sinos da igreja podem ocorrer e os terraços no telhado oferecem vistas impressionantes do vulcão. A refeição, especialmente o café da manhã, recebe elogios frequentes, embora alguns hóspedes relatem serviço lento, inclusões pouco claras ou cobranças extras e opções vegetarianas limitadas. Espere uma estadia charmosa e bem cuidada em um hotel boutique, convidativa para caminhar e tranquila, com toques especiais, mas com algumas falhas operacionais a serem consideradas.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

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Instalações

Os pátios exuberantes e os terraços no telhado com vista para o vulcão se destacam, e o spa no local é popular. A disponibilidade pode ser limitada e a jacuzzi geralmente requer reserva paga; não há piscina e o estacionamento não está no local.

Avaliações dos hóspedes relacionadas

10

Santiago

17 de jun. de 2025

·

A estadia foi de 2 noites

Excelente Hotel Boutique! Nos encanto la ambientación del hotel, las habitaciones, la atencion del personal y buena comida. Tiene un rooftop para comer con una vista muy linda a los volcanes y el servicio del SPA nos encanto! No dudo en recomendarlo a cualquier persona q quiera pasar una muy buena estadía en La Antigua.

6

maria

11 de jul. de 2025

·

A estadia foi de 1 noite

Tiene jacuzzi pero es cobrado y con cita, para ir con niños no lo recomiendo , desayuno incluido pero cobran las bebidas

8

Rebeca

19 de nov. de 2025

·

A estadia foi de 2 noites

Excelente servicio tomando en cuenta que no hay parqueo dentro de las instalaciones, pero no fue una limitante. En la habitación el agua caliente costó que calentara, pero fue un buen servicio

8

felicia

8 de dez. de 2023

·

A estadia foi de 3 noites

The breakfast was sooo good. The room was nice and robes and slippers were a wonderful touch. I was disappointed that they didn’t have a pool and the hot tub is in the spa that they make you pay for. Now the area was great a lot of nice restaurants around and have great food!

10

Hilda

19 de dez. de 2024

·

A estadia foi de 1 noite

Muy bonito, tiene todo lo necesario. El restaurante excelente. Tal vez para mejorar falta una piscina.

10

EDDY

1 de ago. de 2025

·

A estadia foi de 1 noite

It was amazing, every area was very well maintained and the room was beautiful, the food in the restaurant was amazing and the view from the highest terrace was simply marvelous

4

Ani

20 de abr. de 2023

·

A estadia foi de 1 noite

We booked the sauna/steam room/hot tub circuit but no one told us that the sauna was out of service, the thermostat in the steam room was broken and the hot tub wasn’t hot. Most disappointing of all is that they didn’t even respond to me after I let them know.

10

ricardo

12 de nov. de 2023

·

A estadia foi de 2 noites

This is a beautiful Colonial mansion with multiples atriums, gardens and fountains. Property has a restaurant and they offer full board. Location is perfect and very walkable. I had some noise issues in my room and the staff kindly gave me an upgrade to a different room. The personal of the hotel was beyond the expectations. The hotel has a spa and multiple terraces with lovely views to Antigua and the Volcanos. I would stay again for sure!

6

Chris

28 de mai. de 2025

·

A estadia foi de 2 noites

The hotel public spaces are nice. Check in was seamless with the front desk employees being polite. Our deluxe room was small - however the king size bed, with crisp bedding was really comfortable. The room was really clean - no concerns here. We booked this hotel for the spa and jacuzzi. It was disappointing to learn we could not use the jacuzzi unless a spa package was purchased. Breakfast was included with our stay - the food and service was spotty. If we booked this hotel again, we would pass on the extra cost to include breakfast. The location was ok, less then a 10 minute walk to the city square area. In closing - the hotel is nice but will likely try a different hotel on our next visit to Antigua.

6

Uzair

6 de abr. de 2025

·

A estadia foi de 1 noite

Amenities are not good. AC leaked water. No hot water in bathroom shower. Only 2 massage tables and fully booked for reservations.

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Limpeza

A maioria dos hóspedes relata quartos muito limpos e áreas bem cuidadas, com serviço de limpeza atencioso. As reclamações recorrentes sobre manutenção incluem água quente instável e baixa pressão da água, com alguns relatos isolados de mofo ou limpeza esquecida.

Avaliações dos hóspedes relacionadas

10

maria

18 de mar. de 2025

·

A estadia foi de 4 noites

We had an incredible time at our stay. The hotel is even nicer in person! So charming! The staff always friendly and attentive. Our room was gorgeous! Jocelyn was a great housekeeper who always made sure our room was immaculate. We can’t say enough great things about Los Pasos! Can’t wait to return!

10

Kevin

21 de abr. de 2025

·

A estadia foi de 1 noite

Hotel Los Pasos is a gem—beautiful colonial architecture, spotless spacious rooms, and a lush courtyard that feels like an oasis in the city. The staff are warm and attentive, breakfast is delicious, and the rooftop views of the volcanoes are unbeatable. It’s officially my go‑to place whenever I’m in Antigua Guatemala.

10

PO CHUAN

3 de jan. de 2023

·

A estadia foi de 1 noite

It\'s good overall. 9.5 points But let me mention about the hot water. My family took shower in the night and also in the morning. Sometimes the had the hot water but sometime no. Just very cold water, not even "warm" water. I stayed in the bathroom wait "warm" water for almost 20 minutes. (maybe because the high peek of using water) I recommend the management need to fix this issue.

10

Dolores

5 de nov. de 2025

·

A estadia foi de 2 noites

Super Clean, very attentive staff, restaurant very nice, clean and food was delicious.

8

Nadia

2 de jan. de 2026

·

A estadia foi de 4 noites

Very clean rooms and property, friendly staff, great breakfast and fabulous location in walking distance to everything without being on a noisy street. We loved it.

2

Mauricio

17 de nov. de 2024

·

A estadia foi de 2 noites

Didn’t like this hotel at all. No hot water in rooms, bad shower with limited water, dirty room and shower, completely different than pictures.

8

Odalis

10 de dez. de 2024

·

A estadia foi de 3 noites

Overall the hotel is really beautiful. The breakfast was delicious and there was one bartender who was amazing! She was very kind, informative and went above and beyond to deliver great service. The negatives - we barely had hot water during our stay. One of our rooms the water pressure was very low and cold. Even after leaving it running it was still cold. The hotel was pricey to not have running hot water. Also added amenities were expensive - you can book massages and tours on your own elsewhere for a better price. Overall it was still beautiful, and hope they can fix the hot water so we could stay there again

8

MILDRED

29 de ago. de 2025

·

A estadia foi de 2 noites

Everything was good except no hot water in our room

2

Alejandra

17 de out. de 2025

·

A estadia foi de 4 noites

The front desk service was horrible. The staff acted like I was inconveniencing them whenever I needed assistance. My room had a strong mildew smell, and the sheets were damp. Instead of addressing the issue, they tried to cover it with a heavy oil scent. When I asked to change rooms, they wanted to charge an additional $55 per night. They did not honor the VIP access benefits, and the safe in the room was not functioning. Overall, this was a very disappointing stay and I would not recommend this property.

10

Elmer

4 de mar. de 2023

·

A estadia foi de 3 noites

The property is beautiful, the room was spotless and very comfortable. The breakfast was absolutely delicious. We enjoyed being a 10-15 minute walk from all the things to do in Antigua which made it quiet in the mornings and nights.

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Quartos

Os quartos são charmosos e geralmente confortáveis, com alguns oferecendo vista para o vulcão dos terraços; vários hóspedes notam que alguns quartos são pequenos ou escuros, ruídos ocasionais da rua ou dos sinos da igreja e ar condicionado que tem dificuldade em resfriar.

Avaliações dos hóspedes relacionadas

10

Alexandra

28 de nov. de 2025

·

A estadia foi de 5 noites

The staff was wonderful. The food was delicious. The room was absolutely beautiful with high end toiletries, comfy pillows and bed. No complaints here!! Highly recommend!!!

10

Adrienne

18 de fev. de 2023

·

A estadia foi de 1 noite

An oasis inside the town- once you step inside the main door beautifully kept gardens, options for lovely spaces to sit and enjoy different views. Great beds and nice touches in the rim such as slippers and a robe, plays towels. Delicious breakfast from a menu included. Walking distance to all major sites

10

Kevin

21 de abr. de 2025

·

A estadia foi de 1 noite

Hotel Los Pasos is a gem—beautiful colonial architecture, spotless spacious rooms, and a lush courtyard that feels like an oasis in the city. The staff are warm and attentive, breakfast is delicious, and the rooftop views of the volcanoes are unbeatable. It’s officially my go‑to place whenever I’m in Antigua Guatemala.

8

juan david

29 de abr. de 2025

·

A estadia foi de 1 noite

Es un hotel muy lindo , de gran arquitectura , sin embargo en mi caso la habitación que me tocó si era bastante pequeña, aunque pude ver que tienen habitaciones más grandes , el baño si le falta una pequeña renovación en la ducha, pero de resto el hotel es muy bonito, el personal súper amable y servicial

8

nancy

6 de abr. de 2025

·

A estadia foi de 4 noites

The hotel is beautiful and the room too. Everything is well kept. It’s nice and quiet. Very clean. I only gave it 4 stars because the room was hot. It made it hard to sleep. There is an air condition unit in the room but it’s in an area that does not cool down the room. The bathroom has no ventilation and the bathroom stays really hot all day. We had to make sure the bathroom door was closed all the time so it wouldn’t get the room even hotter. We’d leave on the AC hoping to return to a cold room but the cleaning crew would turn it off after cleaning our room. So it was a little frustrating in that part.

10

Lawrence

1 de abr. de 2025

·

A estadia foi de 2 noites

Great location, excellent rooms, and nice views from balcony to volcanoes on a clear day.

10

Anai

18 de ago. de 2025

·

A estadia foi de 2 noites

Lindo hotel para unos días de relax y desconexión en La Antigua. Las habitaciones nuevas muy bien equipadas, espaciosas y cómodas. Excelente desayuno y el personal muy amable.

8

Alem

26 de out. de 2024

·

A estadia foi de 3 noites

It’s a nice property very delicate and beautiful but if you are paying the extra money to stay in a room with ac I’d just save the money, my ac never worked right for 3 nights I had them look at it and all they would do is say it was the settings set wrong which wasn’t the issue

6

Chris

28 de mai. de 2025

·

A estadia foi de 2 noites

The hotel public spaces are nice. Check in was seamless with the front desk employees being polite. Our deluxe room was small - however the king size bed, with crisp bedding was really comfortable. The room was really clean - no concerns here. We booked this hotel for the spa and jacuzzi. It was disappointing to learn we could not use the jacuzzi unless a spa package was purchased. Breakfast was included with our stay - the food and service was spotty. If we booked this hotel again, we would pass on the extra cost to include breakfast. The location was ok, less then a 10 minute walk to the city square area. In closing - the hotel is nice but will likely try a different hotel on our next visit to Antigua.

8

Leslie

2 de jan. de 2026

·

A estadia foi de 2 noites

The location was great for exploring the city on foot, and it was nice to have a restaurant on site with a wide variety of drink and food options. However, bells were set off every morning at 6:00, 6:30, and 7:00 - we were not prepared for this, and had difficulty sleeping. The staff were somewhat helpful, but when I tried to set up a shuttle to pick us up from the Guatemala City airport, they didn't respond after initially setting it up and providing our information. Because of this we had to find a ride at the airport, which was an inconvenience.

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Serviço

O serviço é amplamente elogiado como caloroso, atencioso e proativo, com muitos gestos que superam as expectativas. Uma minoria relata falhas como serviço lento ou desatento no restaurante, benefícios VIP não comunicados ou não cumpridos, problemas de coordenação de transporte ou interações rudes na recepção.

Avaliações dos hóspedes relacionadas

10

Wasim

12 de nov. de 2023

·

A estadia foi de 4 noites

Beautiful setting and ambience. Great service. Incredibly clean. Attention to details. Very friendly and professional staff, especially Jennifer at the front desk is an absolute jewel.

8

jesus

30 de mai. de 2025

·

A estadia foi de 2 noites

The waiters need to be more attentive I didn’t get the 20% off from the restaurant

10

Vilma

13 de ago. de 2025

·

A estadia foi de 4 noites

The hotel was excellent in every aspect you can think of. Customer Service was outstanding. The restaurant was awesome in providing everything we needed and housekeeping was also excellent and we highly recommend it. We will come back again because they treated us like family and not like customers 😃

2

HILARY

27 de mar. de 2023

·

A estadia foi de 2 noites

The hotel is lovely and would have gotten a 5 star review, expect 800 quetzales were taken out of my suitcase in the room. I brought this to the attention of the staff and was told they would throughly investigate and follow-up with me. It's now been over 2 weeks and I've heard nothing. I was still charged in full for my room. This was a very disappointing experience to say the least.

4

Handric

26 de jan. de 2023

·

A estadia foi de 3 noites

Hotel was nice and clean and has a really beautiful architecture and design, however front desk customer service was poor as well as some of the restaurant staff. We informed them about our VIP membership and no perks were given to us!!! The hotel restaurant was ok, my toddler spilled a new juice on the table and we were still charged for a refill when a glass cup was given to a toddler, also staffing attentions at the restaurant was horrible, late service, forgotten items and ignored.

10

Pollinna

10 de jun. de 2025

·

A estadia foi de 3 noites

I had a wonderful stay at the Los Pasos Boutique Hotel. The staff were incredibly friendly and just amazing always helpful and welcoming, which made the experience even more special. The hotel itself is clean, beautifully maintained, and full of charm. From the serene atmosphere to the thoughtful service, everything exceeded my expectations. I would stay here again!

10

John

6 de mar. de 2024

·

A estadia foi de 5 noites

The staff in the hotel were responsive and quite helpful when answering our questions. The hotel is quite lovely and our room was clean, quiet and comfortable. On a somewhat busy street but once inside you don’t notice the street noise. The breakfasts were authentic and delicious. Great coffee! Would definitely recommend this lovely hotel.

10

Luis

19 de set. de 2025

·

A estadia foi de 4 noites

Staying at Los Pasos Hotel is truly an experience that makes you feel appreciated from the moment you arrive. This is one of those rare places where they treat you like family and go above and beyond to make your stay wonderful. The front desk staff is welcoming and attentive, always ready to help with a smile. The restaurant team provides excellent service, making every meal memorable. The cleaning staff is simply out of this world, always cheerful, hardworking, and keeping everything spotless. On top of the service, the design and style of the hotel are beautiful, combining comfort with charm in a way that makes the atmosphere feel both elegant and inviting. Every corner feels thoughtfully designed, adding to the overall experience. I super highly recommend Los Pasos Hotel to anyone looking for not just a stay, but a genuinely caring and unforgettable experience.

8

Leslie

2 de jan. de 2026

·

A estadia foi de 2 noites

The location was great for exploring the city on foot, and it was nice to have a restaurant on site with a wide variety of drink and food options. However, bells were set off every morning at 6:00, 6:30, and 7:00 - we were not prepared for this, and had difficulty sleeping. The staff were somewhat helpful, but when I tried to set up a shuttle to pick us up from the Guatemala City airport, they didn't respond after initially setting it up and providing our information. Because of this we had to find a ride at the airport, which was an inconvenience.

8

Charlotte

7 de jan. de 2026

·

A estadia foi de 1 noite

Beautiful hotel! Took off a star as we were given the wrong room and when we told the lady at reception she was very rude about it. The next day the man at reception was a lot more apologetic which we appreciated. Still a lovely hotel and stay

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Localização

Fácilmente acessível a pé aos principais pontos turísticos de Antigua e geralmente tranquilo e seguro, embora alguns hóspedes tenham achado um pouco distante da praça central e tenham notado os sinos da igreja tocando cedo.

Avaliações dos hóspedes relacionadas

10

Lisa

20 de jun. de 2025

·

A estadia foi de 2 noites

This hotel was amazing! Not only was it beautiful, the staff were some of the nicest staff I’ve encountered. They were accommodating and helpful and it was really the small touches that put this property over the top. For example they provided a little keepsake on our pillow at night, they hold the car door open for you, great you warmly. There are a lot of beautiful spaces to gather, a rooftop observation deck, rooftop terrace/dining area, a wine cellar, the bar, spa, and other little nooks and crannies along the way. It is also very clean and you can tell by the number of staff maintaining it that the appearance matters to them. The hotel is about 15 min-17 min walking to most sites so it’s a little further out but it is well worth it.

10

Victor Raul

5 de set. de 2025

·

A estadia foi de 1 noite

Excelente ubicación a unas cuadras caminando de los principales atractivos de la zona. Bonita decoración y buena relacion precio beneficio.

8

Francisco javier

7 de abr. de 2025

·

A estadia foi de 1 noite

Está lejos del parque central

10

McCall

22 de nov. de 2025

·

A estadia foi de 5 noites

Loved our stay! Great location, easily walkable. We saw Fuego erupt from the restaurant upstairs

8

Pierre

24 de ago. de 2025

·

A estadia foi de 3 noites

There are a lot of food options in the area. Everything is walking distance

10

Guillermo

29 de dez. de 2024

·

A estadia foi de 2 noites

Great property well located quiet and close to everything

10

Maritza

27 de out. de 2025

·

A estadia foi de 4 noites

It a beautiful property and everyone was extremely polite, attentive and accommodating! This property is walking distance from the cathedral and main square. Very safe area. Thank you all for your kindness we will be back!

8

Nadia

2 de jan. de 2026

·

A estadia foi de 4 noites

Very clean rooms and property, friendly staff, great breakfast and fabulous location in walking distance to everything without being on a noisy street. We loved it.

8

Leslie

2 de jan. de 2026

·

A estadia foi de 2 noites

The location was great for exploring the city on foot, and it was nice to have a restaurant on site with a wide variety of drink and food options. However, bells were set off every morning at 6:00, 6:30, and 7:00 - we were not prepared for this, and had difficulty sleeping. The staff were somewhat helpful, but when I tried to set up a shuttle to pick us up from the Guatemala City airport, they didn't respond after initially setting it up and providing our information. Because of this we had to find a ride at the airport, which was an inconvenience.

10

Elmer

4 de mar. de 2023

·

A estadia foi de 3 noites

The property is beautiful, the room was spotless and very comfortable. The breakfast was absolutely delicious. We enjoyed being a 10-15 minute walk from all the things to do in Antigua which made it quiet in the mornings and nights.

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Restaurante

O café da manhã e o restaurante no local são frequentemente elogiados pela qualidade e variedade, com muitos recomendando o café da manhã incluso. Alguns hóspedes mencionam serviço lento, comida fria ou café fraco, opções vegetarianas limitadas e confusão ou cobranças extras para certos itens.

Avaliações dos hóspedes relacionadas

6

maria

11 de jul. de 2025

·

A estadia foi de 1 noite

Tiene jacuzzi pero es cobrado y con cita, para ir con niños no lo recomiendo , desayuno incluido pero cobran las bebidas

10

Lauren

21 de abr. de 2025

·

A estadia foi de 3 noites

I stayed at Los Pasos for 3 nights with my family including two children and we loved our time here. The room very pretty, comfy, and well-equipped and the grounds were also beautiful. Included breakfasts at the restaurant and (paid) drinks on the roof terrace were fantastic. The location is very convenient.

10

Alejandro

21 de jul. de 2025

·

A estadia foi de 2 noites

We had a wonderful experience. We know a lot Antigua hotels, and can say due to our various experiencies that Los Pasos is outstanding in many ways. Since we booked the proporty, they solved a mistake (my mistake) in a friendly and fast manner. The staff is very friendly and well trained. The food is delicious and original. They have a lot of original choices for breakfast. Looking forward for another stay.

8

enrique

9 de set. de 2024

·

A estadia foi de 2 noites

La atención es excelente, la habitación muy cómoda y espaciosa. Lo único a comentar es que el desayuno incluido, el jugo y/o fruta se cobran extra.

10

zully

31 de out. de 2025

·

A estadia foi de 2 noites

The breakfast was outstanding. It’s fresh every day ❤️

8

Anna

15 de nov. de 2023

·

A estadia foi de 3 noites

Loved the sthetics of the property, rooms, spa and wine cellar were very nice. Wasn't impressed with the restaurant. Food always arrived cold, coffee was a bit weak (for a coffee growing country I expected it to be better) Best breakfast choice was the avocado toast eventhough they could not poach eggs that come with it for some reason, instead we got our eggs scrambled! I got the impression that the hotel was short-staffed. Our last breakfast there took nearly 45 minutes and I could not book a massage because they only had one massouse working at the time. Highly recommend the 5 sense spa treatment

10

Dolores

5 de nov. de 2025

·

A estadia foi de 2 noites

Super Clean, very attentive staff, restaurant very nice, clean and food was delicious.

10

Sandeep Shrikant

18 de jul. de 2024

·

A estadia foi de 4 noites

Tucked away in the heart of Antigua, the boutique charm of Los Pasos offers a delightful blend of tranquility and local flair. The hotel's courtyard is a picturesque oasis, adorned with lush greenery and quaint seating areas. One of the highlights of Los Pasos is its rooftop dining experience, offering breathtaking views of Antigua's surrounding mountains & volcanos. One area that could see improvement is the dining options, especially for vegetarians. While the hotel provides some vegetarian dishes, the variety is limited. It would be fantastic if they could expand their menu to cater more extensively to vegetarian guests. During my stay, I encountered minor inconveniences with the hot water supply. Although the water was not always as hot as desired, and the water pressure was occasionally low. Overall, the Los Pasos offers a tranquil and aesthetically pleasing environment, ensuring a safe and enjoyable stay.

4

Ximena

29 de abr. de 2024

·

A estadia foi de 3 noites

I’ve stayed in this hotel before and everything went well, we’ve been coming for the last 3 years, therefore I’ve recommend it to friends and family. However this time the experience regarding customer service, staff and restaurant service left a lot to desire. The restaurant took forever with the food, it was lacking flavor, the waiters were not polite nor friendly, overall the experience was not the greatest which is a shame since the hotel itself it’s super pretty and the rooms are great but with that experience it makes me doubt if I’ll ever come back again or if I would recommend it again.

10

Maria

3 de jul. de 2025

·

A estadia foi de 4 noites

Amazing experience! The staff were amazing, the breakfast was DELICIOUS (not your basic continental breakfast) real food! The staff passed by everyday to our room to give us little gifts. There are so many areas to take pictures. I would definitely come back and for sure recommend it!

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $153	22 $212	23 $187	24
25 $179	26 $178	27 $171	28 $324	29 $324	30	31

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
1 $486	2 $366	3 $202	4 $199	5 $267	6	7
8 $199	9 $278	10 $190	11 $356	12 $203	13	14
15 $221	16 $184	17 $192	18 $356	19 $239	20	21 $323
22 $190	23 $277	24 $401	25	26 $397	27	28 $313
29 $187	30 $209

Los Pasos Boutique Hotel & Spa

Sobre este alojamento

Localização

Opções de quartos

Suite King

Superior Room King

Junior Suite

Quarto, não fumadores, no canto

Junior Suite Queen

Suite Queen

Master Suite

Essential Room King

Superior Room Queen

Avaliações dos hóspedes sobre Los Pasos Boutique Hotel & Spa

Quem se hospeda aqui?

O que pensam os hóspedes

Políticas da propriedade

Instruções de check-in

É bom saber

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