Name: Hotel Convento Santa Catalina
Address: 5A Ave Norte No 28, Antigua Guatemala, Departamento de Sacatepéquez, GT
Price range: 44 US$–247 US$ per night
Rating: 8.3

Opiniones de los huéspedes

Según las reseñas recientes del Hotel Convento Santa Catalina by AHS, los huéspedes elogian su inmejorable ubicación céntrica y su encanto histórico, al tiempo que señalan con frecuencia el ruido de la calle y del restaurante, las camas duras, la ventilación limitada o la falta de aire acondicionado, y la inconsistencia en el agua caliente.

Muchos describen al personal como amable y servicial, y disfrutan de la comida del restaurante del hotel y los patios de la propiedad. Las opiniones sobre la limpieza y el mantenimiento son variadas, con menciones recurrentes de olores a humedad, insectos o moho en algunos baños, e instalaciones anticuadas. No hay aparcamiento en el lugar y los estacionamientos de pago cercanos están a varias cuadras, lo que puede ser inconveniente con el equipaje. Espere una estancia con carácter, ideal para viajeros que priorizan el ambiente sobre la tranquilidad y las comodidades modernas.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Propiedad histórica con jardines con patio, restaurante y bar; algunos huéspedes mencionan música en vivo y una pequeña zona de juegos para niños. No hay aparcamiento en el lugar y los estacionamientos de pago cercanos están a varias cuadras.

Reseñas de huéspedes relacionadas

10

Wesley

27 jul 2025

·

Se alojó 2 noches

The closest parking is like 4 blocks away/5 min walk but it’s easy to get around and very safe. Outside of that, the staff was amazing and allowed us to drop off our bags super early so we could enjoy the city before checking in, once we checked in our bags were waiting for us in our room. Incredible service!! The location was perfect but the staff made it incredible. The best thing was the amazing and professional staff that tended to all of our needs.

10

Marlenne

28 ene 2025

·

Se alojó 1 noche

This place was nice. We had breakfast there and it was really good. If you want to take pictures under the Arch this hotel is literally under the Arch. Just wake up early take picture in the morning to beat the crowd. The only negative thing the hotel has no parking.

10

Deborah Mejia De

2 ago 2024

·

Se alojó 1 noche

Hotel was great! They provided entertainment daily and their restaurant was amazing. We will definitely visit this place again!

10

Sara

9 jul 2025

·

Se alojó 2 noches

You definitely cannot beat the location of this hotel! Our room was spacious and clean. The rooms are spread around the property so I'd imagine you have different experiences depending on where you are - ours was in the restaurant others were less central which may have offered more quiet and privacy. The fountain in the entrance courtyard is beautiful and our kids enjoyed the playground while we had meals on the back terrace. The restaurant is excellent and makes dining super easy. Definitely an all around great experience! A wonderful stay in a wonderful city!

10

Bayron

13 may 2024

·

Se alojó 3 noches

El hotel está ubicado en el Arco de Santa Catalina, el lugar más iconico de Antigua Guatemala. Nos quedamos en el área privada del hotel, qué es muy tranquila, pero solo sales a la calle y encuentras diversión por doquier. Buenos restaurantes, bares y discos a la vuelta de la esquina. La iglesia de la Merced esta a una cuadra y puedes ver procesiones muy hermosas y disfrutar de las comidas locales a un precio muy accesible en la plaza de la Merced. El lugar es ideal, muy concurrido por lo que es difícil encontrar parqueo. Pero la ubicación y el personal del hotel son de lo mejor.

10

Yesica Daniela

13 oct 2025

·

Se alojó 1 noche

Deberían de contar con algún parqueo propio o cerca, ya que el más accesible está a 4 cuadras.

4

Thelma

17 jul 2022

·

Se alojó 1 noche

Precio muy caro si derecho a desayuno. Piscina lejos y pagada. Parqueo lejos y no incluído. Sin presión de agua en habitación. Lo único las camas cómodas y buena ubicación pero no lo recomendaré.

10

Shari

10 may 2024

·

Se alojó 1 noche

Super central quiet hotel with an amazing restaurant! Love this place!

8

frank

26 abr 2023

·

Se alojó 7 noches

For an old hotel you don’t expect air conditioning ,level walking areas . It is very charming and the restaurant is actually fantastic. it’s convenient to everything but being under the arch you get harassed by sellers of souvenirs

8

Barbara

27 dic 2024

·

Se alojó 2 noches

wonderful space, historical ample spaces. Always nice to have an excellent restaurant. We had a 4 year old, so the area for children was excellent. Gardens lovely. The rooms are large and well=appointed. Location excellent. The only problem was the hard bed. I folded the extra blanket to sleep on.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Las opiniones son diversas: varios huéspedes encontraron las habitaciones muy limpias, pero muchos informan olores a humedad, moho en algunos baños, insectos (mosquitos/cucarachas) y, ocasionalmente, ropa de cama o toallas sucias. El mantenimiento se siente desgastado en algunos lugares.

Reseñas de huéspedes relacionadas

10

CARLOS

17 nov 2025

·

Se alojó 6 noches

Good service, very clean

6

Lylliam

1 nov 2024

·

Se alojó 2 noches

Muy bien ubicado, el edificio es hermoso aunque está un poco descuidado, yo lo visité hace diez años y estaba mejores condiciones, la cama era dura, tenían una de esas duchas Lorenzetti apenas y calentaba el agua y encontré una cucaracha en el baño.

6

MARIO ANTONIO RESENDIZ

10 oct 2023

·

Se alojó 2 noches

Bien situado, pero instalaciones deficientes, es seguro, familiar, pero ropa de cama sucia, sin amenidades, toallas sucias la verdad esperábamos otra cosa de éste hotel.

8

Jr.

11 may 2025

·

Se alojó 1 noche

Room wasn’t clean , and bathroom is in bad condition

6

Claudia Angelica

30 sept 2025

·

Se alojó 1 noche

Bathroom had mold

2

Michelle

21 oct 2025

·

Se alojó 2 noches

Historical with great staff but not clean.

10

ELVIA

1 nov 2024

·

Se alojó 1 noche

El unico pero que le pongo es el estacionamiento. Que se encuentra retirado del hotel. El cual hay q pagarlo aparte. Y otra cosa q me gustaria pudieran solucionar es el olor a humedad que tiene, fuera de eso. Exelente trato. Y atencion.

10

German

3 mar 2024

·

Se alojó 2 noches

The hotel is in a super centric location, the staff is very courteous, good food in the restaurant The rooms are big and clean, the bathroom is in the small side. It could have a fan in the room

2

Miguel

19 jul 2024

·

Se alojó 1 noche

The room was dirty, floors and especially the bathroom. The sink and shower were dirty. When we first arrived to the room, I saw something small crawling on the floors. I assume were bugs from the plants on the outside of the room. When I went to the bathroom, there was a roach with an egg in the shower. What I thought were insects crawling, were small roaches! It was after 12 midnight when we arrived back to the hotel, there was no one at the front desk at that time. I couldn’t sleep thinking they’ll crawl on the bed. I complained the following day and was told that it was exterminated three days ago. I won’t recommend this hotel to no one. Awful!!

6

Sebastian

30 oct 2025

·

Se alojó 1 noche

Todo estuvo muy bien, excepto por dos cosas: 1. No tuve beneficios de VIP access 2. La ropa de cama de las habitaciones tenía ácaros u otro insecto, nos picaron todo el cuerpo, se requiere ropa de cama limpia antes de ingresar 3. El desayuno no fue gratis

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son espaciosas y rústicas, pero muchos informan de colchones duros, falta de aire acondicionado o ventilación limitada, y ruido en las habitaciones cerca del restaurante o la calle. El agua caliente y la presión pueden ser inconsistentes, y la fiabilidad del Wi-Fi varía.

Reseñas de huéspedes relacionadas

10

Keith

25 mar 2025

·

Se alojó 2 noches

First our room was a great value! Big room, nice bathroom and had a large ceiling and floor fan. Everything was super clean, the atrium and foyer areas were immaculate Gardens!!! There was always a staff member to help you with the door, and when they weren’t helping you with luggage or opening the door, they were cleaning the floors in the windows and picking up and straightening in the garden. A young man slept on the couch beside the gate door to the outside street Making us feel very safe. Literally a 50 yard walk put you in the middle of Antigua‘s busiest tourism spot, however, the room was perfectly quiet. Of all our stays in Antiqua this was our favorite hotel. It was a great value. It was a great location. And had all the qualities you want in a hotel. The only downside, was they didn’t offer air conditioning, however, because of the shade and the style of the room and the large windows a ceiling fan and floor fan was all anyone would ever need.

8

Jeanne

6 jun 2023

·

Se alojó 1 noche

Room was fine, nothing luxurious but comfortable and clean. Former convent with a rich history . Great location.

6

andrea

12 jul 2025

·

Se alojó 4 noches

I stayed at Hotel Santa Catalina and overall, it was an okay experience, but there were a few issues. The hotel is well-located — it’s close to everything, and the staff is genuinely kind and helpful, which I really appreciated. However, the room could use some improvements. There was no hot water, so I had to shower with cold water. The WiFi didn’t work, which was frustrating. I also found a bug in the room, the TV was outdated, and the bathroom mirror was placed too high — I couldn’t even see myself properly. If you’re looking for a basic place with a good location and friendly staff, it might work for you. But if comfort, functionality, and amenities are important to you, this might not be the right fit.

6

Vanessa

28 ene 2024

·

Se alojó 3 noches

What I loved was the location! Everything is nearby! What I didn’t like was; beds were hard, bathroom was so small and No AC ! We got a fan from the staff but it was so noisy!! Also be careful with bugs ! There was a huge spider on my shoe.

8

Arane

3 abr 2025

·

Se alojó 3 noches

Property was beautiful and very conveniently located downtown close to everything, staff was very friendly and helpful The only down side was the mattress was very HARD not comfortable at all. Our stay was 3 days and my back and hips was sore from the bed. I did mention it to front desk and they did offer to change our room but I was hesitant that it would be the same plus it was located by the street now and the noise was going to be an issue. I did enjoy my stay despite the HARD BED situation.

10

Kimberly

10 oct 2025

·

Se alojó 1 noche

Staff was friendly and accommodating. The location was convenient to basically anything you would want to see or do in Antigua, also pretty convenient for catching shuttles, taxis and tuk-tuks. I think the only complaint I would have is that the water in the shower only stayed warm for about 2 minutes.

4

Gabriel

6 oct 2024

·

Se alojó 2 noches

The hotel itself is in a great location and it's pretty but they need to decide if they're better off as a restaurant or as a hotel. It was extremely noisy. My bedroom window was 1 meter away from a restaurant table so I heard noise breakfast, lunch, and dinner. There was no A/C but I couldn't open the window at all since it led directly to a table in the restaurant. Literally 1 meter away from the table. Hot water did not work at night and barely worked in the morning. The room itself was nice but if you want to rest as I did it's a bad option, very noisy, lack of privacy, and it gets hot since you cant open the window at all and there's no AC.

6

Carolina

16 ago 2025

·

Se alojó 2 noches

Buena ubicación, habitación sencilla sin aire acondicionado ni ventilación.

10

Rosario

29 may 2025

·

Se alojó 2 noches

Great hotel! So close to everything, friendly staff and easy check in and out. The only minus it has no AC it can get warm inside the room.

6

Sonya

20 jun 2025

·

Se alojó 1 noche

The hotel is nice but they were mosquitoes or another type of fly in the room and; it didn’t let me sleep during the night. The hot water will go off in the middle of the shower

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal es ampliamente elogiado por su amabilidad, ayuda y disposición (por ejemplo, almacenamiento de equipaje y asistencia temprana), aunque algunos huéspedes mencionan un servicio lento en el restaurante y ocasionales descortesías en la recepción.

Reseñas de huéspedes relacionadas

10

Wesley

27 jul 2025

·

Se alojó 2 noches

The closest parking is like 4 blocks away/5 min walk but it’s easy to get around and very safe. Outside of that, the staff was amazing and allowed us to drop off our bags super early so we could enjoy the city before checking in, once we checked in our bags were waiting for us in our room. Incredible service!! The location was perfect but the staff made it incredible. The best thing was the amazing and professional staff that tended to all of our needs.

2

Annick

4 sept 2023

·

Se alojó 1 noche

El ruido fue muy incomodo. A las 7am de un Domingo en el patio interno habian bebes llorando, empleados con wlakie talkies altos coordianndo y a laas 8am una banda en vivo para un brunch dominical. Los cuartos estan en el patio central. No habia manera de descansar. El check in y check out fue lento. El agua tardo mucho en calentar.

10

Shyrly

23 abr 2025

·

Se alojó 1 noche

We enjoyed our stay, wonderful service

8

helmuth

6 feb 2025

·

Se alojó 1 noche

The staff at the front desk was very nice and helpful.

6

Matias

26 ene 2023

·

Se alojó 1 noche

Service at restauran in the morning was very poor.

10

Adam

22 ago 2025

·

Se alojó 2 noches

Wonderful staff, good food, excellent area.

2

Laura

28 abr 2025

·

Se alojó 4 noches

La actitud de la recepcionista fue fatal, el cuarto que nos dieron no tenía ventilación (ni extractor, NADA) por tanto la humedad se encerraba mucho, no había ventilador o aire acondicionado. No nos dejaron papel de baño, el calentador del agua no funcionaba. Nos comentaron que por el restaurante podía haber ruido hasta las 10 pm y no había problema pero el viernes hay un bar a un lado y el ruido excesivo estuvo hasta la madrugada y complicó el sueño La ubicación es muy buena y si tuvieran mejor servicio y ventilación sería un gran hotel, que lástima porq el concepto es bonito

10

Jackie

5 ene 2023

·

Se alojó 4 noches

Beautiful place to stay. Very convenient walking distance to everything in Antigua. Magda, at the front desk was very helpful and everyone was exceptionally friendly. The beds are somewhat hard for my level of comfort, but we still enjoyed our stay very much.

10

Jaidene

18 ago 2025

·

Se alojó 2 noches

It was a pleasant stay for my solo trip to Antigua. The staff surpassed my expectations and met all my needs and answered all my questions.

10

Floyd

23 abr 2025

·

Se alojó 3 noches

Folks at the front desk were exceptional in service and friendliness. Landry service was also excellent. A bit noisy with the bell outside and restaurant adjacent to rooms. However, I’ve needed earplugs for most of my trip in Guatemala. Great location with good restaurants right across the street. And La Tortilla cooking school is close by.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Excepcionalmente céntrico, bajo el Arco de Santa Catalina, con fácil acceso a pie a los principales lugares de interés, restaurantes y transporte. El entorno concurrido puede resultar abarrotado y ruidoso.

Reseñas de huéspedes relacionadas

10

Marlenne

28 ene 2025

·

Se alojó 1 noche

This place was nice. We had breakfast there and it was really good. If you want to take pictures under the Arch this hotel is literally under the Arch. Just wake up early take picture in the morning to beat the crowd. The only negative thing the hotel has no parking.

10

Ana

24 jul 2025

·

Se alojó 6 noches

The location was great, it's located near main attractions in Antigua wich it made it too crowded and loud , and sometimes hard if you're trying to rest after a long day.

6

Arturo

26 abr 2025

·

Se alojó 2 noches

The ubication Is excellent on the most walkable street on Antigua.

10

Ana

15 sept 2025

·

Se alojó 1 noche

Excellent location to see Antigua.

10

Gilda

27 oct 2025

·

Se alojó 1 noche

Hotel is in a excellent location

8

Rebecca

11 sept 2025

·

Se alojó 3 noches

Right under the arch, this hotel is an old convent. The room we stayed in is large and rustic, opening out onto an interior garden that is is exquisite. The property is safe and in the middle of the action! It is 2 blocks to the Central Park and a block from the Merced Cathedral. There are restaurants, coffee shops, ATM machines, street venders, tuktuks, taxis, and abundant beauty just steps outside your door.

8

Martin

24 feb 2023

·

Se alojó 2 noches

The hotel is historic yet quite functional, and excellently located. The staff were very cooperative in every way, as long as you enjoy a leisurely breakfast - and when we needed it quicker, they delivered. Being in the center of things meant there could be local noise at times, so early or light sleepers might prefer a less centrally located hotel.

8

ingrid

9 jun 2024

·

Se alojó 4 noches

The hotel is close to everything, The area is safe with a lot of restaurants and things to do. The hotel really need some maintenance. Front desk staff and housekeeping are excellent.

8

sheirella

16 abr 2025

·

Se alojó 1 noche

Location

10

Jorge

3 jul 2024

·

Se alojó 2 noches

Great hotel and location

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

A muchos les gustó la deliciosa comida y los desayunos en el restaurante del hotel, con ocasiones de entretenimiento en vivo. Algunas quejas mencionan un servicio lento, cargos adicionales y una calidad irregular.

Reseñas de huéspedes relacionadas

10

Deborah Mejia De

2 ago 2024

·

Se alojó 1 noche

Hotel was great! They provided entertainment daily and their restaurant was amazing. We will definitely visit this place again!

8

John David

9 nov 2024

·

Se alojó 6 noches

Place was nice but the bed mattress was old and somewhat uncomfortable. The help and waiter’s were very friendly and the restaurant was delicious.

2

Ana Carolina

11 abr 2025

·

Se alojó 2 noches

Several service problems, besides a bell that rings every 15 minutes. Can you believe that these people after charges 15 dollars for a plate of breakfast they charge you for 50ML of milk for your coffee. They abuse the foreigners

10

Lorena

8 may 2025

·

Se alojó 1 noche

Excellent location! Great service and food.

6

MARIA ISABEL

21 feb 2023

·

Se alojó 2 noches

Esperaba mucho más es un hotel viejo e icónico y ya. Me asignaron una habitación en el área anexa, fuera del hotel😥, aunque había buena atención del personal no estás dentro del complejo. El desayuno ( con costo) malo y moscas en el área. Lo relevante, la atención de la gente.

10

Ixchel

16 sept 2024

·

Se alojó 1 noche

El servicio del hotel es excelente, la comida del restaurante es deliciosa y la ubicación es la mejor si quieres estar en el centro

8

Gustavo

4 dic 2025

·

Se alojó 3 noches

Great breakfast

8

KARLA A

6 sept 2025

·

Se alojó 3 noches

Every thing was great. The staff were very friendly. The food was great. We’ll definitely come back and stay there.

10

Martin

15 ene 2025

·

Se alojó 2 noches

Perfect Location at heart if City everywhere walkable Friendly and helpful staff Fantastic Massage Great food and drink including discounts Bar next door with football Big room private secure entrance

8

Denise Vivian

3 feb 2024

·

Se alojó 3 noches

I really liked the location and the room size. I didn’t like that they didn’t clearly state that you shouldn’t drink the tap water . Once I asked about this they directed me down the hall to a water fountain and paper cups, no bottled water in the room or glasses so you could fill up at the fountain and bring it to your room. Also, there was no coffee maker in the room, which is fine but I’d hoped that there was a place to get yourself a cup of coffee 24/7. Instead you had to go to the restaurant the but only restaurant hours to order a coffee.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

DO	LU	MA	MI	JU	VI	SA
1	2 $82	3 $80	4	5	6 $87	7 $178
8 $81	9 $79	10 $75	11 $85	12 $87	13	14 $247
15 $92	16 $132	17	18 $86	19	20	21 $157
22 $81	23 $86	24 $92	25 $90	26	27 $105	28 $157
29 $85	30 $85

Hotel Convento Santa Catalina

Acerca de esta propiedad

Ubicación

Opciones de habitación

Single Room with Private Bathroom

Habitación Estándar Doble

Triple Room

Reseñas de los huéspedes sobre Hotel Convento Santa Catalina

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Precios para las próximas fechas

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $44	22 $72	23 $84	24
25 $48	26 $58	27 $97	28	29 $74	30 $109	31