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ORCHID EPSOM HOTEL, Sure Collection by Best Western

US$ 76

/ noite

Média para outubro

ORCHID EPSOM HOTEL, Sure Collection by Best Western - Image 1

ORCHID EPSOM HOTEL, Sure Collection by Best Western - Quarto

ORCHID EPSOM HOTEL, Sure Collection by Best Western - Quarto

ORCHID EPSOM HOTEL, Sure Collection by Best Western - Recepção

ORCHID EPSOM HOTEL, Sure Collection by Best Western - Restaurante

Preços para ORCHID EPSOM HOTEL, Sure Collection by Best Western

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US$ 76

/ noite

Média para outubro

Média de preços por mês

Em ORCHID EPSOM HOTEL, Sure Collection by Best Western, a diária custa em média US$ 75 no mês mais barato (janeiro) e US$ 115 no mês mais caro (julho), com base nos últimos 12 meses.

Preço médio da diária em ORCHID EPSOM HOTEL, Sure Collection by Best Western por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 75
fevereiro	US$ 78
março	US$ 83
abril	US$ 80
maio	US$ 86
junho	US$ 106
julho	US$ 115
agosto	US$ 86
setembro	US$ 86
outubro	US$ 76
novembro	US$ 76
dezembro	US$ 86

Mais caro: julho (aprox. US$ 115)

Mais barato: janeiro (aprox. US$ 75)

Sobre esta propriedade

Aproveite a conveniência de comodidades, como Wi-Fi de cortesia e máquina automática de vendas.

Estacionamento
Quartos de não fumantes
Serviços domésticos
Armazenamento de bagagem
Área de fumantes
Vending machines

Localização

272 Kingston Road Epsom, Epsom e Ewell, Inglaterra, Reino Unido

Hipódromo Epsom Downs (4.3 milhas)

Chessington World of Adventures (4.9 milhas)

River Thames (6.1 milhas)

Richmond Park (7 milhas)

Hampton Court (7.2 milhas)

Surrey Hills (7.4 milhas)

Mais informações sobre a localização

Opções de quarto

8

Quarto família, 1 cama de casal, para não fumantes (with Sofabed)

Detalhes do quarto

1 Cama De Casal

Acomoda 2

280 ft²

Aquecimento

Wi-Fi (gratuito)

Banheiro privativo

8

Quarto standard, 1 cama de casal, acessível, banheira

Detalhes do quarto

1 Cama De Casal

Acomoda 2

215 ft²

Aquecimento

Wi-Fi (gratuito)

Banheiro privativo

8

Quarto luxo, 1 cama de casal, para não fumantes

Detalhes do quarto

1 Cama De Casal

Acomoda 2

215 ft²

Aquecimento

Wi-Fi (gratuito)

Sofá-cama

9

Quarto luxo, 2 camas de solteiro, para não fumantes

Detalhes do quarto

2 Camas De Solteiro

Acomoda 2

215 ft²

Aquecimento

Wi-Fi (gratuito)

Banheiro privativo

Avaliações dos hóspedes sobre ORCHID EPSOM HOTEL, Sure Collection by Best Western

7.8

Bom

Com base em 996 avaliações verificadas

Quem se hospeda aqui?

Negócios

18%

Casal

27%

Famílias

43%

Grupos

4%

Viajantes individuais

5%

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

No Orchid Epsom; Sure Hotel Collection by Best Western, os viajantes frequentemente mencionam a simpatia e receptividade da equipe, quartos geralmente limpos, confortáveis e tranquilos, e bom custo-benefício em uma localização conveniente com estacionamento no local, embora o prédio pareça ser um antigo Premier Inn.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

No Orchid Epsom; Sure Hotel Collection by Best Western, os viajantes frequentemente mencionam a simpatia e receptividade da equipe, quartos geralmente limpos, confortáveis e tranquilos, e bom custo-benefício em uma localização conveniente com estacionamento no local, embora o prédio pareça ser um antigo Premier Inn.

Os quartos são geralmente espaçosos, mas a decoração e os banheiros são antigos, com alguns problemas de manutenção relatados. A limpeza costuma ser boa, mas inconsistente, com relatos de móveis manchados, poeira atrás dos móveis, cabelos nos ralos ou cheiro de cigarro persistente em alguns quartos. O café da manhã é tipicamente uma opção simples embalada, com feedback misto, enquanto o pub ao lado oferece uma alternativa conveniente para refeições. No geral, espere uma estadia econômica e sem luxos, com serviço atencioso e bom custo-benefício.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

Estacionamento gratuito no local está disponível e geralmente é amplo, embora os espaços possam ser apertados em horários de pico. Um pub/restaurante ao lado oferece comida e bebidas.

Avaliações dos hóspedes relacionadas

10

Stuart

15 de jan. de 2025

·

Hospedou-se por 1 noite

Stopped here a lot for business, staff always helpful and cheerful. Rooms a little worn but clean. Next to a pub for drink and food, but watch it doesn’t close the kitchen early, the pub wouldn’t take a order for simple meal at 8.02 pm as it had shut the kitchen at 8! Food decent. Always tight on parking when the pubs open but always managed to find a spot.

Stopped here a lot for business, staff always helpful and cheerful. Rooms a little worn but clean. Next to a pub for drink and food, but watch it doesn’t close the kitchen early, the pub wouldn’t take a order for simple meal at 8.02 pm as it had shut the kitchen at 8! Food decent. Always tight on parking when the pubs open but always managed to find a spot.

8

john

26 de mai. de 2025

·

Hospedou-se por 3 noites

Friendly helpful staff, comfortable beds,very clean excellent shower. Good parking on site. Easy location will use again.

Friendly helpful staff, comfortable beds,very clean excellent shower. Good parking on site. Easy location will use again.

8

Keith

17 de mai. de 2025

·

Hospedou-se por 1 noite

Ok for work but i believe it’s an old premier inn that hasn’t had any renovations free parking was definitely a bonus

Ok for work but i believe it’s an old premier inn that hasn’t had any renovations free parking was definitely a bonus

8

Damian

6 de jun. de 2024

·

Hospedou-se por 2 noites

Hotel was as expected for the price point and comfortable - parking is a bit meh with small spaces, not nice if you have a nice car and contractor vans squeezed an inch each side - this seems typical over my 3 day stay.

Hotel was as expected for the price point and comfortable - parking is a bit meh with small spaces, not nice if you have a nice car and contractor vans squeezed an inch each side - this seems typical over my 3 day stay.

10

mark

6 de mar. de 2025

·

Hospedou-se por 1 noite

The property was surprisingly quiet , beingbon a main thoroughfair, due to the Queen Adelade pub being betweennit and the A240. Yhe staff were v frienly and helpfil. The only downside was that the garden areas around the ample parking were neglected and left with a pole of broken pallts . But the accomodation was very good.

The property was surprisingly quiet , beingbon a main thoroughfair, due to the Queen Adelade pub being betweennit and the A240. Yhe staff were v frienly and helpfil. The only downside was that the garden areas around the ample parking were neglected and left with a pole of broken pallts . But the accomodation was very good.

10

Stuart

16 de mar. de 2025

·

Hospedou-se por 1 noite

Great staff and manager, always a nice welcome and will do anything to help make the stay great. Decent price, good rooms but a bit dated. Handy to have the pub/ restaurant next door.

Great staff and manager, always a nice welcome and will do anything to help make the stay great. Decent price, good rooms but a bit dated. Handy to have the pub/ restaurant next door.

10

Stuart

4 de mar. de 2025

·

Hospedou-se por 1 noite

Always try to stay here if working in the area, good prices and brilliant reception lady. Usually decent amount of parking. Pub next door serving food but you need to check last food order times, if not there’s a garage adjacent with some food available.

Always try to stay here if working in the area, good prices and brilliant reception lady. Usually decent amount of parking. Pub next door serving food but you need to check last food order times, if not there’s a garage adjacent with some food available.

6

Ian

15 de jan. de 2025

·

Hospedou-se por 1 noite

This was a 1-night stay for work. Believe this might be an old Premier Inn. Free car parking available. I was in room 18 which was okay, just looked a bit tired (decor wise). The ensuite had new shower and tiling. The only heater was a wall heater controlled by a theromstat on the other side of the room, so until this was turned up the heat did not come on. No instructions in the room to help with this. TV was okay as was the Wifi. Bed was okay. The kitchen in the pub next to the hotel closed at 8pm (this was a Tuesday night) so check in case you can't go and get something else to eat.

This was a 1-night stay for work. Believe this might be an old Premier Inn. Free car parking available. I was in room 18 which was okay, just looked a bit tired (decor wise). The ensuite had new shower and tiling. The only heater was a wall heater controlled by a theromstat on the other side of the room, so until this was turned up the heat did not come on. No instructions in the room to help with this. TV was okay as was the Wifi. Bed was okay. The kitchen in the pub next to the hotel closed at 8pm (this was a Tuesday night) so check in case you can't go and get something else to eat.

10

Stuart

10 de mar. de 2025

·

Hospedou-se por 1 noite

Always good, decent price, plenty of parking. Staff brilliant

Always good, decent price, plenty of parking. Staff brilliant

10

Stuart

30 de dez. de 2024

·

Hospedou-se por 1 noite

Staff very good, friendly and helpful. Rooms ok, bathrooms could do with updating but good enough. Handy to have the pub/ restaurant next door. Parking tight when pubs open

Staff very good, friendly and helpful. Rooms ok, bathrooms could do with updating but good enough. Handy to have the pub/ restaurant next door. Parking tight when pubs open

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

Muitos hóspedes acham os quartos limpos e bem apresentados, mas relatos de móveis manchados, pontos empoeirados, cabelos nos ralos, mofo leve e odores ocasionais mostram padrões inconsistentes.

Avaliações dos hóspedes relacionadas

10

Daniel

22 de set. de 2025

·

Hospedou-se por 1 noite

The receptionist was amazing absolutely lovely lady no hassle check in greated with a big smile hotel was clean smelt fresh no issues at all 10/10 would recommend staying here.

The receptionist was amazing absolutely lovely lady no hassle check in greated with a big smile hotel was clean smelt fresh no issues at all 10/10 would recommend staying here.

8

Helen

15 de nov. de 2025

·

Hospedou-se por 1 noite

Nice clean room and a VERY comfy bed

Nice clean room and a VERY comfy bed

6

Mark

5 de out. de 2024

·

Hospedou-se por 2 noites

This hotel is essentially a arrive, sleep and go. General condition was fine. Bed linen clean, but milk capsules out of date, torn bed base material, extremely old and marked bath tub. Our son had a separate room where the bath was better but the bed fabric was in a dire state and chair was very heavily stained. Despite low nightly rate, this was pretty awful and we will not be staying here again

This hotel is essentially a arrive, sleep and go. General condition was fine. Bed linen clean, but milk capsules out of date, torn bed base material, extremely old and marked bath tub. Our son had a separate room where the bath was better but the bed fabric was in a dire state and chair was very heavily stained. Despite low nightly rate, this was pretty awful and we will not be staying here again

6

Kate

15 de abr. de 2022

·

Hospedou-se por 1 noite

Spotless linen and room as clean as it could be given the run down state of the property. Reasonable pillows but uncomfortable saggy bed. Noise transfer from other rooms. Overpriced. Bathroom in a shocking state - clean but desperate for refurbishment.

Spotless linen and room as clean as it could be given the run down state of the property. Reasonable pillows but uncomfortable saggy bed. Noise transfer from other rooms. Overpriced. Bathroom in a shocking state - clean but desperate for refurbishment.

8

Louise

29 de ago. de 2024

·

Hospedou-se por 1 noite

The staff on arrival were helpful and friendly. The room was a lovely airy size and clean. The room smelt of smoke so the previous guest must have smoked. I was a bit concerned that my clothes would take in the smell (we are attending a wedding) but we arrived v late so didn’t bother asking to change rooms. Some things need renewing. ie the bath is very worn.It would be handy to have sockets near the bed. Air con would be a good addition too. We had a pleasant stay.

The staff on arrival were helpful and friendly. The room was a lovely airy size and clean. The room smelt of smoke so the previous guest must have smoked. I was a bit concerned that my clothes would take in the smell (we are attending a wedding) but we arrived v late so didn’t bother asking to change rooms. Some things need renewing. ie the bath is very worn.It would be handy to have sockets near the bed. Air con would be a good addition too. We had a pleasant stay.

6

James

26 de set. de 2025

·

Hospedou-se por 3 noites

Exactly what you would expect from a budget hotel. Comfortable enough, not dirty but not immaculate, not uncomfortable but not luxury. If you’re looking for a place to get your head down for a couple of nights, it’s fine. Don’t bring your wife here for a special occasion. The pub next door is decent, with reasonably priced food and drink.

Exactly what you would expect from a budget hotel. Comfortable enough, not dirty but not immaculate, not uncomfortable but not luxury. If you’re looking for a place to get your head down for a couple of nights, it’s fine. Don’t bring your wife here for a special occasion. The pub next door is decent, with reasonably priced food and drink.

8

Kendall

8 de set. de 2024

·

Hospedou-se por 1 noite

A good hotel, great location and staff are super friendly. Shower was clean but there was a little evidence of mould which could have managed, it was clean but that little extra would have earnt a 5 star, still great value for money

A good hotel, great location and staff are super friendly. Shower was clean but there was a little evidence of mould which could have managed, it was clean but that little extra would have earnt a 5 star, still great value for money

10

James

5 de nov. de 2025

·

Hospedou-se por 1 noite

Clean room. Nice and quiet. Very helpful and friendly reception staff. The property is an ex-Premier Inn by looks of it. A little dated and the repair work in room 12 on the bathroom tiles are a bit messy/shabby. But overall a comfortable and pleasant stay. Would recommend and stay again.

Clean room. Nice and quiet. Very helpful and friendly reception staff. The property is an ex-Premier Inn by looks of it. A little dated and the repair work in room 12 on the bathroom tiles are a bit messy/shabby. But overall a comfortable and pleasant stay. Would recommend and stay again.

4

Thomas

2 de jul. de 2025

·

Hospedou-se por 3 noites

good location for Wimbledon BUT room cleaning 👎👎, hotel carpet - dirty and awkward, breakfast - simple consumed in room, coffee 🙈🙈

good location for Wimbledon BUT room cleaning 👎👎, hotel carpet - dirty and awkward, breakfast - simple consumed in room, coffee 🙈🙈

4

Victoria

11 de jul. de 2024

·

Hospedou-se por 2 noites

Near a pub and was handy for Wimbledon. photos absolutely catfish this hotel! had to ask for the cleaner to come in as the plug holes were full of hair however this couldn’t be done until the morning so had to shower with it there! DISGUSTING

Near a pub and was handy for Wimbledon. photos absolutely catfish this hotel! had to ask for the cleaner to come in as the plug holes were full of hair however this couldn’t be done until the morning so had to shower with it there! DISGUSTING

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os quartos são geralmente espaçosos, com camas confortáveis e tranquilos para a localização, mas a decoração parece datada em toda a propriedade.

Avaliações dos hóspedes relacionadas

8

Rasmus

7 de out. de 2024

·

Hospedou-se por 2 noites

Decently comfortable little hotel with very friendly staff. I stayed here as I was attending a wedding at a nearby venue. Located only a short walk from the closest station with trains to central London, but the train ride is a little longer so not really recommended if you’re only interested in activities in the city. The room was quite big with a comfortable bed, with an average decor. Bathroom was also average but was ok for my short trip. The staff was very friendly and helpful, and seemed very eager to assist me when I had question. They were definitely the high point of this location.

Decently comfortable little hotel with very friendly staff. I stayed here as I was attending a wedding at a nearby venue. Located only a short walk from the closest station with trains to central London, but the train ride is a little longer so not really recommended if you’re only interested in activities in the city. The room was quite big with a comfortable bed, with an average decor. Bathroom was also average but was ok for my short trip. The staff was very friendly and helpful, and seemed very eager to assist me when I had question. They were definitely the high point of this location.

8

Helen

15 de nov. de 2025

·

Hospedou-se por 1 noite

Nice clean room and a VERY comfy bed

Nice clean room and a VERY comfy bed

8

Kathryn

22 de set. de 2024

·

Hospedou-se por 1 noite

Friendly check in. Quiet despite pub & busy road nearby. Just one night but very happy with experience.

Friendly check in. Quiet despite pub & busy road nearby. Just one night but very happy with experience.

8

Ros

6 de jul. de 2025

·

Hospedou-se por 4 noites

The staff were warm, friendly and accommodating. The room was clean and very comfortable. The bath could do with re-lining but the shower was perfectly fine.

The staff were warm, friendly and accommodating. The room was clean and very comfortable. The bath could do with re-lining but the shower was perfectly fine.

8

Matthew

1 de ago. de 2025

·

Hospedou-se por 1 noite

Quick check in Comfy bed Bathroom dated, TV small

Quick check in Comfy bed Bathroom dated, TV small

10

Donna

6 de out. de 2024

·

Hospedou-se por 5 noites

Great stay close to Stoneleigh station to get the train. Room was spacious and clean. Good value. Would definitely stay here again.

Great stay close to Stoneleigh station to get the train. Room was spacious and clean. Good value. Would definitely stay here again.

6

James

26 de set. de 2025

·

Hospedou-se por 3 noites

Exactly what you would expect from a budget hotel. Comfortable enough, not dirty but not immaculate, not uncomfortable but not luxury. If you’re looking for a place to get your head down for a couple of nights, it’s fine. Don’t bring your wife here for a special occasion. The pub next door is decent, with reasonably priced food and drink.

Exactly what you would expect from a budget hotel. Comfortable enough, not dirty but not immaculate, not uncomfortable but not luxury. If you’re looking for a place to get your head down for a couple of nights, it’s fine. Don’t bring your wife here for a special occasion. The pub next door is decent, with reasonably priced food and drink.

8

Clare

24 de nov. de 2025

·

Hospedou-se por 3 noites

Nice big room, friendly staff breakfast disappointing bap in a bag.

Nice big room, friendly staff breakfast disappointing bap in a bag.

8

Rhodri

2 de jul. de 2025

·

Hospedou-se por 2 noites

Good option for Wimbledon (Tolworth station parking £4.60ish for the day and only around 17mins to Wimbledon Station and the shuttle buses). Also only about 12 mins drive to Epsom which is a nice market town. Quiet despite being close to main road. Lovely staff.

Good option for Wimbledon (Tolworth station parking £4.60ish for the day and only around 17mins to Wimbledon Station and the shuttle buses). Also only about 12 mins drive to Epsom which is a nice market town. Quiet despite being close to main road. Lovely staff.

10

James

5 de nov. de 2025

·

Hospedou-se por 1 noite

Clean room. Nice and quiet. Very helpful and friendly reception staff. The property is an ex-Premier Inn by looks of it. A little dated and the repair work in room 12 on the bathroom tiles are a bit messy/shabby. But overall a comfortable and pleasant stay. Would recommend and stay again.

Clean room. Nice and quiet. Very helpful and friendly reception staff. The property is an ex-Premier Inn by looks of it. A little dated and the repair work in room 12 on the bathroom tiles are a bit messy/shabby. But overall a comfortable and pleasant stay. Would recommend and stay again.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

O atendimento é amplamente descrito como simpático, acolhedor e prestativo, com check-ins tranquilos. Uma minoria menciona problemas com pagamentos ou faturas e períodos ocasionais de grande movimento.

Avaliações dos hóspedes relacionadas

10

Stuart

10 de fev. de 2025

·

Hospedou-se por 1 noite

Staff very good, room clean with everything needed. One issue is we never seem to get our paid invoice when checking out always seems they have a problem with login in. The guy on reception said he would email the invoice but haven’t had it yet and expect I will have to chase them, not good as we need the invoice for our VAT accounts

Staff very good, room clean with everything needed. One issue is we never seem to get our paid invoice when checking out always seems they have a problem with login in. The guy on reception said he would email the invoice but haven’t had it yet and expect I will have to chase them, not good as we need the invoice for our VAT accounts

10

Daniel

22 de set. de 2025

·

Hospedou-se por 1 noite

The receptionist was amazing absolutely lovely lady no hassle check in greated with a big smile hotel was clean smelt fresh no issues at all 10/10 would recommend staying here.

The receptionist was amazing absolutely lovely lady no hassle check in greated with a big smile hotel was clean smelt fresh no issues at all 10/10 would recommend staying here.

8

Cherie

12 de abr. de 2025

·

Hospedou-se por 1 noite

Accessibility: two blue badge parking spaces both occupied by people without blue badges despite my arrival by 3.15 and still there at 10pm. Reception staff do not take car reg numbers - why not? I am never sure why a normal bath with a hand rail is considered accessible to meet with booking requirements. Reception staff agreed they do have walk-in showers which were not offered. So I couldn’t use the bath. (I had sent direct messages to hotel prior to booking but these were not answered). Payment: I was asked to pay when I arrived before being allowed to check in as my “credit card had not gone through”. Fortunately I had my payment receipt in my phone and easily available. Not a good first impression! Cleaning: great job by cleaner - but chairs and furnishings very stained. Otherwise friendly and reasonable standard.

Accessibility: two blue badge parking spaces both occupied by people without blue badges despite my arrival by 3.15 and still there at 10pm. Reception staff do not take car reg numbers - why not? I am never sure why a normal bath with a hand rail is considered accessible to meet with booking requirements. Reception staff agreed they do have walk-in showers which were not offered. So I couldn’t use the bath. (I had sent direct messages to hotel prior to booking but these were not answered). Payment: I was asked to pay when I arrived before being allowed to check in as my “credit card had not gone through”. Fortunately I had my payment receipt in my phone and easily available. Not a good first impression! Cleaning: great job by cleaner - but chairs and furnishings very stained. Otherwise friendly and reasonable standard.

8

Ros

6 de jul. de 2025

·

Hospedou-se por 4 noites

The staff were warm, friendly and accommodating. The room was clean and very comfortable. The bath could do with re-lining but the shower was perfectly fine.

The staff were warm, friendly and accommodating. The room was clean and very comfortable. The bath could do with re-lining but the shower was perfectly fine.

10

Stuart

16 de mar. de 2025

·

Hospedou-se por 1 noite

Great staff and manager, always a nice welcome and will do anything to help make the stay great. Decent price, good rooms but a bit dated. Handy to have the pub/ restaurant next door.

Great staff and manager, always a nice welcome and will do anything to help make the stay great. Decent price, good rooms but a bit dated. Handy to have the pub/ restaurant next door.

10

Stuart

4 de mar. de 2025

·

Hospedou-se por 1 noite

Always try to stay here if working in the area, good prices and brilliant reception lady. Usually decent amount of parking. Pub next door serving food but you need to check last food order times, if not there’s a garage adjacent with some food available.

Always try to stay here if working in the area, good prices and brilliant reception lady. Usually decent amount of parking. Pub next door serving food but you need to check last food order times, if not there’s a garage adjacent with some food available.

10

Alan

18 de mar. de 2025

·

Hospedou-se por 1 noite

Ideal position for work appointment. Very friendly and welcoming staff. Issue with the coffee machine in the morning, meaning breakfast was late - not an issue for me as I had plenty of time but it might have been for others. Will certainly stay again.

Ideal position for work appointment. Very friendly and welcoming staff. Issue with the coffee machine in the morning, meaning breakfast was late - not an issue for me as I had plenty of time but it might have been for others. Will certainly stay again.

10

Stuart

10 de mar. de 2025

·

Hospedou-se por 1 noite

Always good, decent price, plenty of parking. Staff brilliant

Always good, decent price, plenty of parking. Staff brilliant

10

Grygorii

2 de nov. de 2025

·

Hospedou-se por 1 noite

Lovely stay overall — the staff were incredibly welcoming and helpful. The hotel itself shows its age a bit, but the warm atmosphere more than made up for it

Lovely stay overall — the staff were incredibly welcoming and helpful. The hotel itself shows its age a bit, but the warm atmosphere more than made up for it

4

Paul

6 de jul. de 2024

·

Hospedou-se por 1 noite

The hotel is palatable for a 1 night stay only, there was carnage ot check in, a coach load of Japanese tourists staying amd all queuing out of the door to check in. The very least of my problem's! Be very carefull and check your bank statement, as I was double charged for the room and have spent the last 7 days proving and trying to get a refund from the hotel. Absolutely dire customer service dealing with their back office to prove and get my refund. AVOIUD AT ALL COSTS and save a lot of pain getting a refund that should have been made within an hour of notification.

The hotel is palatable for a 1 night stay only, there was carnage ot check in, a coach load of Japanese tourists staying amd all queuing out of the door to check in. The very least of my problem's! Be very carefull and check your bank statement, as I was double charged for the room and have spent the last 7 days proving and trying to get a refund from the hotel. Absolutely dire customer service dealing with their back office to prove and get my refund. AVOIUD AT ALL COSTS and save a lot of pain getting a refund that should have been made within an hour of notification.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Conveniente para Wimbledon, Epsom e estações próximas, como Stoneleigh, com fácil acesso às atrações locais. Apesar de estar localizado em uma rua principal, muitos o acharam tranquilo.

Avaliações dos hóspedes relacionadas

8

Nigel

2 de out. de 2024

·

Hospedou-se por 2 noites

Bedroom was comfortable and clean with plenty of space. Bathroom was clean with over bath shower. Didn't use the Dining area as we ate at the adjacent Pub. Ideal for a short stay with easy access to all the surrounding attractions

Bedroom was comfortable and clean with plenty of space. Bathroom was clean with over bath shower. Didn't use the Dining area as we ate at the adjacent Pub. Ideal for a short stay with easy access to all the surrounding attractions

10

Linda

9 de out. de 2024

·

Hospedou-se por 2 noites

Just the job for visiting our friends. Easy to find in such a built up area. Nice big rooms. Breakfast easy to order and on time. Needs Bread, butter and Jam on the menu.

Just the job for visiting our friends. Easy to find in such a built up area. Nice big rooms. Breakfast easy to order and on time. Needs Bread, butter and Jam on the menu.

8

Samantha

2 de nov. de 2024

·

Hospedou-se por 1 noite

Staff were really friendly. Good stay for visiting Chessington World of Adventure.

Staff were really friendly. Good stay for visiting Chessington World of Adventure.

10

Matthew

14 de ago. de 2024

·

Hospedou-se por 2 noites

Spent a few days here for a trip to sandown races and Hampton court palace was very convenient for a lot of attractions around that area , the room was a gd size and was clean and tidy

Spent a few days here for a trip to sandown races and Hampton court palace was very convenient for a lot of attractions around that area , the room was a gd size and was clean and tidy

8

Rasmus

7 de out. de 2024

·

Hospedou-se por 2 noites

Decently comfortable little hotel with very friendly staff. I stayed here as I was attending a wedding at a nearby venue. Located only a short walk from the closest station with trains to central London, but the train ride is a little longer so not really recommended if you’re only interested in activities in the city. The room was quite big with a comfortable bed, with an average decor. Bathroom was also average but was ok for my short trip. The staff was very friendly and helpful, and seemed very eager to assist me when I had question. They were definitely the high point of this location.

Decently comfortable little hotel with very friendly staff. I stayed here as I was attending a wedding at a nearby venue. Located only a short walk from the closest station with trains to central London, but the train ride is a little longer so not really recommended if you’re only interested in activities in the city. The room was quite big with a comfortable bed, with an average decor. Bathroom was also average but was ok for my short trip. The staff was very friendly and helpful, and seemed very eager to assist me when I had question. They were definitely the high point of this location.

6

stephen

22 de fev. de 2025

·

Hospedou-se por 1 noite

Our stay way good as in a good location to visit our daughter and family . Parking was good at hotel and being adjacent to a pub is good although we didn’t visit on this occasion. If I could suggest some improvement then that would be better pillows as these were foam flat ones . The quilt was heavy and a high tog where like a lighter low tog . Will book again if we get the right price however very comparable to that of a premier inn

Our stay way good as in a good location to visit our daughter and family . Parking was good at hotel and being adjacent to a pub is good although we didn’t visit on this occasion. If I could suggest some improvement then that would be better pillows as these were foam flat ones . The quilt was heavy and a high tog where like a lighter low tog . Will book again if we get the right price however very comparable to that of a premier inn

8

Kathryn

22 de set. de 2024

·

Hospedou-se por 1 noite

Friendly check in. Quiet despite pub & busy road nearby. Just one night but very happy with experience.

Friendly check in. Quiet despite pub & busy road nearby. Just one night but very happy with experience.

10

Donna

6 de out. de 2024

·

Hospedou-se por 5 noites

Great stay close to Stoneleigh station to get the train. Room was spacious and clean. Good value. Would definitely stay here again.

Great stay close to Stoneleigh station to get the train. Room was spacious and clean. Good value. Would definitely stay here again.

8

Rhodri

2 de jul. de 2025

·

Hospedou-se por 2 noites

Good option for Wimbledon (Tolworth station parking £4.60ish for the day and only around 17mins to Wimbledon Station and the shuttle buses). Also only about 12 mins drive to Epsom which is a nice market town. Quiet despite being close to main road. Lovely staff.

Good option for Wimbledon (Tolworth station parking £4.60ish for the day and only around 17mins to Wimbledon Station and the shuttle buses). Also only about 12 mins drive to Epsom which is a nice market town. Quiet despite being close to main road. Lovely staff.

8

Richard

5 de jun. de 2025

·

Hospedou-se por 1 noite

Perfectly for the location

Perfectly for the location

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

O café da manhã é geralmente uma opção rápida para viagem, muitas vezes vista como limitada, com opções de café da manhã completo geralmente indisponíveis. O pub adjacente serve refeições, embora o horário da cozinha possa ser cedo e tenha havido atrasos ocasionais.

Avaliações dos hóspedes relacionadas

10

Stuart

15 de jan. de 2025

·

Hospedou-se por 1 noite

Stopped here a lot for business, staff always helpful and cheerful. Rooms a little worn but clean. Next to a pub for drink and food, but watch it doesn’t close the kitchen early, the pub wouldn’t take a order for simple meal at 8.02 pm as it had shut the kitchen at 8! Food decent. Always tight on parking when the pubs open but always managed to find a spot.

Stopped here a lot for business, staff always helpful and cheerful. Rooms a little worn but clean. Next to a pub for drink and food, but watch it doesn’t close the kitchen early, the pub wouldn’t take a order for simple meal at 8.02 pm as it had shut the kitchen at 8! Food decent. Always tight on parking when the pubs open but always managed to find a spot.

8

Neil

21 de jun. de 2025

·

Hospedou-se por 1 noite

The venue is located on a main thoroughfare and adjacent to a restaurant. The room was clean and the bathroom appeared to recently updated. There was plenty of room for up to four occupants, including a couch. The included breakfast was reasonable. Staff were quite accommodating.

The venue is located on a main thoroughfare and adjacent to a restaurant. The room was clean and the bathroom appeared to recently updated. There was plenty of room for up to four occupants, including a couch. The included breakfast was reasonable. Staff were quite accommodating.

8

Graham

28 de jul. de 2024

·

Hospedou-se por 1 noite

10.00 am checkout is rediculous. Breakfast in a bag very odd

10.00 am checkout is rediculous. Breakfast in a bag very odd

2

Helen

7 de jun. de 2025

·

Hospedou-se por 1 noite

It was awful. Plug in the sink wouldn’t work and therefore had to leave the water in there.paid for breakfast and it was just a bag to go! No gluten free when messaged them to say gluten free please. Rooms were extremely basic!!!! Very little in way of room amenities like tea and coffee just again your basics.

It was awful. Plug in the sink wouldn’t work and therefore had to leave the water in there.paid for breakfast and it was just a bag to go! No gluten free when messaged them to say gluten free please. Rooms were extremely basic!!!! Very little in way of room amenities like tea and coffee just again your basics.

8

Clare

24 de nov. de 2025

·

Hospedou-se por 3 noites

Nice big room, friendly staff breakfast disappointing bap in a bag.

Nice big room, friendly staff breakfast disappointing bap in a bag.

10

Alan

18 de mar. de 2025

·

Hospedou-se por 1 noite

Ideal position for work appointment. Very friendly and welcoming staff. Issue with the coffee machine in the morning, meaning breakfast was late - not an issue for me as I had plenty of time but it might have been for others. Will certainly stay again.

Ideal position for work appointment. Very friendly and welcoming staff. Issue with the coffee machine in the morning, meaning breakfast was late - not an issue for me as I had plenty of time but it might have been for others. Will certainly stay again.

10

Ian

8 de ago. de 2024

·

Hospedou-se por 1 noite

Good for one night. Just a noisy fan in a hot room though as there was no a/c. Friendly people but breakfast in a paper bag to your room was not great.

Good for one night. Just a noisy fan in a hot room though as there was no a/c. Friendly people but breakfast in a paper bag to your room was not great.

8

Mehjabin-Havva

6 de set. de 2024

·

Hospedou-se por 1 noite

Overall very nice. Only thing is breakfast is bagged to go but Nowhere to eat it. No fresh milk only UHT. Not a big problem though.

Overall very nice. Only thing is breakfast is bagged to go but Nowhere to eat it. No fresh milk only UHT. Not a big problem though.

6

Ian

15 de jan. de 2025

·

Hospedou-se por 1 noite

This was a 1-night stay for work. Believe this might be an old Premier Inn. Free car parking available. I was in room 18 which was okay, just looked a bit tired (decor wise). The ensuite had new shower and tiling. The only heater was a wall heater controlled by a theromstat on the other side of the room, so until this was turned up the heat did not come on. No instructions in the room to help with this. TV was okay as was the Wifi. Bed was okay. The kitchen in the pub next to the hotel closed at 8pm (this was a Tuesday night) so check in case you can't go and get something else to eat.

This was a 1-night stay for work. Believe this might be an old Premier Inn. Free car parking available. I was in room 18 which was okay, just looked a bit tired (decor wise). The ensuite had new shower and tiling. The only heater was a wall heater controlled by a theromstat on the other side of the room, so until this was turned up the heat did not come on. No instructions in the room to help with this. TV was okay as was the Wifi. Bed was okay. The kitchen in the pub next to the hotel closed at 8pm (this was a Tuesday night) so check in case you can't go and get something else to eat.

8

Barbara

7 de jul. de 2025

·

Hospedou-se por 1 noite

Great hotel would have loved a cooked breakfast before we set off on our journey home

Great hotel would have loved a cooked breakfast before we set off on our journey home

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

4

Francis

11 de set. de 2026

·

Hospedou-se por 2 noites

OMG, like stepping back in time. Door lock looked dodgy, bathroom light hanging off, velux window would not lock shut. Toilet roll nearly out with no replacement in room. Price similar to Premier Inn but Best Western you seriously need to take your name off the door. Staff very courteous and polite, poor guy's so surprised they haven't cleared off.

OMG, like stepping back in time. Door lock looked dodgy, bathroom light hanging off, velux window would not lock shut. Toilet roll nearly out with no replacement in room. Price similar to Premier Inn but Best Western you seriously need to take your name off the door. Staff very courteous and polite, poor guy's so surprised they haven't cleared off.

4

John

20 de ago. de 2026

·

Hospedou-se por 2 noites

Not very good at resolving issues and have tried multiple times however no great and hence why I’ve made me write this review

Not very good at resolving issues and have tried multiple times however no great and hence why I’ve made me write this review

8

Natalie

4 de ago. de 2026

·

Hospedou-se por 1 noite

All very good all round great

All very good all round great

4

Nicky

4 de ago. de 2026

·

Hospedou-se por 1 noite

The room we stayed in was ment to be a deluxe double, ended up with 3 beds set up so not much space dodging all the beds.. the room wasnt cleaned properly, there was dust.. bits on the floor. A vape wedged under the picture on the wall?? Rubbish on top of wardrobe.. the bathroom just looks grumby even if it was clean..the place definitely needs some tlc.. I couldn't be bothered to complain because I was on the bottom floor and it was extremely hot.. and it was only 1 night..only bonus ended up with 2 fans.. unfortunately won't be coming back, definitely get better for my money.. staff were lovely

The room we stayed in was ment to be a deluxe double, ended up with 3 beds set up so not much space dodging all the beds.. the room wasnt cleaned properly, there was dust.. bits on the floor. A vape wedged under the picture on the wall?? Rubbish on top of wardrobe.. the bathroom just looks grumby even if it was clean..the place definitely needs some tlc.. I couldn't be bothered to complain because I was on the bottom floor and it was extremely hot.. and it was only 1 night..only bonus ended up with 2 fans.. unfortunately won't be coming back, definitely get better for my money.. staff were lovely

4

Colin

26 de jul. de 2026

·

Hospedou-se por 2 noites

Tired. Pub next door is off and staff don’t look like they want any customers they don’t know. Hotel room not cleaned or refreshed during stay. Bathroom grubby. Avoid.

Tired. Pub next door is off and staff don’t look like they want any customers they don’t know. Hotel room not cleaned or refreshed during stay. Bathroom grubby. Avoid.

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