Rodeway Inn Carlsbad Caverns Area

Website said outdoor pool, and free breakfast. They did not have either. I had to request a coffee maker and hairdryer, which they went and got from a sister hotel. BUT, Rames provided excellent customer service.

This place is totally disappointing . When we got into our room it was poorly cleaned. The AC unit was dirty as well as the bathroom. When we complained we were told no more rooms available, but clearly the parking lot was not full. The ad on Expedia says newly renovated, but it is currently being renovated. So you can expect construction noise late and early. The Expedia ad also stated a pool, but the pool is filled with concrete and has been for some time. Expedia also lists continental breakfast and 24 hour attendant, both which are false. I don’t recommend

This property says they have a pool, ice machine, breakfast NOTHING WORKED!! The rooms floors were filthy! Dirty,sticky carpet trash from previous people left on the floor The bed sheets were clean.

The posting indicated a pool and free breakfast. The pool is filled in with concrete and there was no breakfast. Lots of oil field traffic and workers. They were loud, but seemed to go to bed early. Room was nice and clean, water pressure is spectacular. Would not have booked if we knew there was no pool.

My son and I stayed there because there was a pool according to the ad. Well, what a disappointment to my son....no pool. Also advertises a continental breakfast. Not even that. No coffee even. What a complete disappointment. Didn't get what I paid for!

It was dirty! It advertises a pool but there is no pool. It advertised a breakfast but there was no breakfast!

Ok for last minute stay and reasonable price. No free breakfast despite information provided through/from booking website.

Expedia description was way off or outdated. They no longer have a pool or in house continental breakfast. We were told that we'd have to go to a different hotel for the breakfast with one of their coupons. Rooms smelled, and the TV didn't work half the time. But, it's a bed and the staff was friendly and prompt with questiuons.

I was disappointed in both hotel rooms that we reserved. They advertised newly renovated rooms with television and all amenities. However, the television was inoperative and when we called the office, they said the cable service was down and they were trying to get it fixed. We were on a trip, so we checked in late and there was a tiny bit of toilet paper on the roll in the bathroom with none extra. They advertised newly renovated rooms, but the rooms actually leave a little bit to be desired. They also advertised that the rooms come with free complimentary breakfast, but the breakfast is served at another hotel two blocks down. I had to disinfect and clean the top of the toilet and the seat. The comforter had a blood stain.

The room was clean and the bed comfortable. But, there is NO BREAKFAST and NO POOL!

Front desk staff was helpful and nice. I know this is a cheap stay but it can still be cleanly. Housekeeping is not doing their job. There were beards hairs on the facet, appeared to be blood or something red and dried on the floor, room had a weird smell, and the carpet felt grimy under your feet. Also the remote to the tv did not work. Cheap stay but not worth it because of the lack of cleanliness.

This property says they have a pool, ice machine, breakfast NOTHING WORKED!! The rooms floors were filthy! Dirty,sticky carpet trash from previous people left on the floor The bed sheets were clean.

Positives: Room appeared to have had some recent renovations which was nice. Clean new white sheets and towels. Bathroom recently updated. No bugs except flys that flew in when you opened the door (hotel can’t control that). Negatives: The room overall was clean but fingerprints and other marks had not been wiped off doors or walls that had been recently painted. The small coffee machine/tray sitting on bathroom counter had not been moved and cleaned under for quite some time. I moved it off the counter to make more room since I wasn’t going to use it. There were crumbs and something sticky holding it to the counter. Check in was a little frustrating. The front door sticks like it is locked. We could see someone inside sitting at the front desk. After we knocked and jiggled the doors a few times we figured they must be on a break or something. After waiting for 15-20 minutes my husband went around to the side window where she was sitting and trapped on it. She told him the door was not locked but we just didn’t push hard enough. Sure enough it was unlocked but you really had to jiggle it and push hard for it to open. Checking in she maybe said 3-4 words to us and acted angry and annoyed we troubled her. When we checked out 2 days later it was same girl. She did say 2 words to us. Thank you with no smile or expression. Hope we didn’t inconvenience her too much.

This place was awful! Filthy and barely any water/water pressure.

Lately room are very dusty and dirty, towels are awful the rooms in general are super dirty they need like a deep clean. Lady at the desk was very friendly it just the rooms, maybe they change staff or something is going on

It was a place to spend the night. The room seemed clean in general and did not smell bad. But the sheets on the bed were very wrinkled liked maybe someone else had slept on them. When I got out of the shower and grabbed a towel from the what was supposed to be clean towels - it was extremely dirty and still damp from the last person. Glad I only paid for one night.

The hotel was updated clean and nice. The road noise is there.

Charged higher price than room was booked for. bathroom was dirty. Had ladies of the night using the rooms next to us and they were young with a madame that stayed two rooms down

The property is just bare bones, no breakfast, no lotion, just a very basic, no frills hotel which had stains on the blankets. I did not think Rodeway Inn was so bare bones, I won't stay there again.

Great stay with clean rooms

It’s trying…we could tell it was freshly painted but… hairs around the bathroom tub/shower and marks on the tub bottom were kinda weird. PAPER THIN windows- terrible for 1st floor guests. NO pay channels or streaming options. It could be better.

Positives: Room appeared to have had some recent renovations which was nice. Clean new white sheets and towels. Bathroom recently updated. No bugs except flys that flew in when you opened the door (hotel can’t control that). Negatives: The room overall was clean but fingerprints and other marks had not been wiped off doors or walls that had been recently painted. The small coffee machine/tray sitting on bathroom counter had not been moved and cleaned under for quite some time. I moved it off the counter to make more room since I wasn’t going to use it. There were crumbs and something sticky holding it to the counter. Check in was a little frustrating. The front door sticks like it is locked. We could see someone inside sitting at the front desk. After we knocked and jiggled the doors a few times we figured they must be on a break or something. After waiting for 15-20 minutes my husband went around to the side window where she was sitting and trapped on it. She told him the door was not locked but we just didn’t push hard enough. Sure enough it was unlocked but you really had to jiggle it and push hard for it to open. Checking in she maybe said 3-4 words to us and acted angry and annoyed we troubled her. When we checked out 2 days later it was same girl. She did say 2 words to us. Thank you with no smile or expression. Hope we didn’t inconvenience her too much.

Bring your earplugs, noisy highway and ac unit! No breakfast, but at least a coffee maker in room. Room smelled good. Lock on door was very hard to engage. I would stay again for the price as this area gets expensive.

Housekeeping do a very good job maintaining room. Front office staff is friendly. Beds are comfortable and AC worked well. The refrigerator needs to be replaced, it wasn’t that cool. Just be aware that this is a busy motel. Lots of commotion at night and during the day.

Beds were comfortable, spacious with cable tv. Water was not very hot and walls are thin.

Nicely done motel, Friendly staff and comfy bed!

The hotel was updated clean and nice. The road noise is there.

I was disappointed in both hotel rooms that we reserved. They advertised newly renovated rooms with television and all amenities. However, the television was inoperative and when we called the office, they said the cable service was down and they were trying to get it fixed. We were on a trip, so we checked in late and there was a tiny bit of toilet paper on the roll in the bathroom with none extra. They advertised newly renovated rooms, but the rooms actually leave a little bit to be desired. They also advertised that the rooms come with free complimentary breakfast, but the breakfast is served at another hotel two blocks down. I had to disinfect and clean the top of the toilet and the seat. The comforter had a blood stain.

Good location for travel to park, and staff was friendly…but “newly” renovated” is a stretch…plumbing fixtures were loose and wobbly, tv not work. It was spring break, so maybe that is why it was noisy-turning on the fan helped block out noise.

Bed was comfortable

When I arrived they didnt have my room and "Upgraded" me to a "Queen" (which was really a full size) from a king, then refused to allow me to get my refund because " I walked away from their upgrade" so how is a smaller room a upgrade? And why am i liable for that when they had 3 weeks to warn me they wouldnt keep the room for me? And on top of that the room had waterstains climbing a foot up the wall in room 121. So still waiting on the rest of my $70. Its worth $20 to stay across the street if youre reading this. Youll get good breakfast and better customer service and above all a safer room. Wish i took photos but i was just planning to leave and get a refund. Btw they approved it to my face, but when Expedia called they denied and blamed me. There where i got the quote

Housekeeping do a very good job maintaining room. Front office staff is friendly. Beds are comfortable and AC worked well. The refrigerator needs to be replaced, it wasn’t that cool. Just be aware that this is a busy motel. Lots of commotion at night and during the day.

Amazing property! Left something of mine behind and they sent it back to me with no problem! They’re great and rooms are fairly clean!

Rooms were never cleaned staff was never around

THERE WAS NO STAFF PRESENT SO WE COULD NOT CHECK IN! I WILL NOT PAY FOR A ROOM THAT WE COULDN'T EVEN LOOK AT

Front desk service was great, very friendly and helpful. The communal area was dirty, there was a group of men doing a barbecue, very noisy the smoke was going to my room , the didn’t care , they were using profane language, very loud, after they finished that area was nasty beer thrown everywhere rest of their food, very bad impression for the hotel. My room was comfortable and clean, but the key didn’t seem to work, I had to call front desk for help every time that I need to open the door

surprisingly nice for a motel! very friendly staff :)

After checking in, we were given a room that already had someone in there, then they gave us a room that was full of sheets and housekeeping carts. We didn’t even end up staying at this motel because the room we finally went in to smelled so bad.

Clerks who checked us in were helpful and eager to please.

Front Desk staff helpful and friendly

It was clean and very close to the gas station and restaurants.

Scetchy neighborhood on a very busy (noisy) street. Online property description stated it was newly renovated. Could have fooled me! I knew we were in trouble when I saw the condition of the door to our room. It looked like a police battering ram had been used on it then painted over. The interior wasn't much better. Bottom line? You can't make a silk purse from a sow's ear.

Wasn't too excited about the traffic noise. 🙄

Bring your earplugs, noisy highway and ac unit! No breakfast, but at least a coffee maker in room. Room smelled good. Lock on door was very hard to engage. I would stay again for the price as this area gets expensive.

It was quiet and peaceful

It was located on a main street.

Nice place conveniently located. Would stay again

The hotel was updated clean and nice. The road noise is there.

It was very clean. The coffee pot was broken and no hair dryer. The area was a little shady

Simple and clean. About 30mins to Carlsbad Caverns NP and and hour to Guadalupe Mountains NP

Website said outdoor pool, and free breakfast. They did not have either. I had to request a coffee maker and hairdryer, which they went and got from a sister hotel. BUT, Rames provided excellent customer service.

This place is totally disappointing . When we got into our room it was poorly cleaned. The AC unit was dirty as well as the bathroom. When we complained we were told no more rooms available, but clearly the parking lot was not full. The ad on Expedia says newly renovated, but it is currently being renovated. So you can expect construction noise late and early. The Expedia ad also stated a pool, but the pool is filled with concrete and has been for some time. Expedia also lists continental breakfast and 24 hour attendant, both which are false. I don’t recommend

They said they had breakfast, no breakfast. The toilet in the room was clogged up and then the chain caught on the flopper and it over flowed. I had to fix it myself. I stayed 1 night but got charged for two.

The posting indicated a pool and free breakfast. The pool is filled in with concrete and there was no breakfast. Lots of oil field traffic and workers. They were loud, but seemed to go to bed early. Room was nice and clean, water pressure is spectacular. Would not have booked if we knew there was no pool.

My son and I stayed there because there was a pool according to the ad. Well, what a disappointment to my son....no pool. Also advertises a continental breakfast. Not even that. No coffee even. What a complete disappointment. Didn't get what I paid for!

It was dirty! It advertises a pool but there is no pool. It advertised a breakfast but there was no breakfast!

Ok for last minute stay and reasonable price. No free breakfast despite information provided through/from booking website.

Expedia description was way off or outdated. They no longer have a pool or in house continental breakfast. We were told that we'd have to go to a different hotel for the breakfast with one of their coupons. Rooms smelled, and the TV didn't work half the time. But, it's a bed and the staff was friendly and prompt with questiuons.

I was disappointed in both hotel rooms that we reserved. They advertised newly renovated rooms with television and all amenities. However, the television was inoperative and when we called the office, they said the cable service was down and they were trying to get it fixed. We were on a trip, so we checked in late and there was a tiny bit of toilet paper on the roll in the bathroom with none extra. They advertised newly renovated rooms, but the rooms actually leave a little bit to be desired. They also advertised that the rooms come with free complimentary breakfast, but the breakfast is served at another hotel two blocks down. I had to disinfect and clean the top of the toilet and the seat. The comforter had a blood stain.

The room was clean and the bed comfortable. But, there is NO BREAKFAST and NO POOL!