Hôtel LUX PICPUS

Overrasket positivt! Og til en god pris. Jeg reiser mye til Paris og her skal jeg bo igjen.

The staff were exceptional, and the location was stellar.

La chambre et les sanitaires étaient petits mais propres.

Morgenmaden, er det eneste som virker skrabet. Man skal konstant spøger om ekstra brød ekstra smør osv.

I have over thirty years of pleasant experiences with Hotel Lux Picpus. That came to a sudden end with this recent stay. The room we stayed in has a tiny shower so small you can’t bend to touch your toes. While I was showering the shower tray overflowed because the staff left a rubber plug in place that could not be seen. The water flooded the room completely with a centimeter of water over 90% of the floor! A large spider then appeared on my bed likely trying to escape the flood from under the bed! The front desk offered another room with one bed. I accepted that room for my daughter but as it had only one small bed I ended up sleeping with the spider in the flooded room. I informed the front desk that I wanted to talk to the manager to request a €100 refund for the situation and a lost night sleep. He refused to answer my emails. The clerk at the front desk also erroneously charged Paris Occupancy tax for my daughter who is under 18. The hotel next door only charged €109 for the same night. We were stuck with the price and the situation. The current management demonstrates absolutely no courtesy or customer care or concern. I slipped on the wet floor which was dangerous and unsuitable for occupancy. After over 30 years of great memories at this otherwise nice, quaint hotel, the attitude of the current manager prevents me ever visiting again. If you book here check for large spiders and make sure the hidden stopper is out of the tub before showering! DO NOT WASTE YOUR $$$!