Hotel Indigo - Birmingham Five Points S - UAB by IHG

.

This was my first time staying at this particular hotel brand. I came in for a conference at the BJCC which the drive from the hotel was not bad (9mins). Room was clean. Room temperature is controlled by the front desk which was something different that I never experienced at a hotel. I only had to adjust once. Ashley, front desk staff was very nice and helpful answering questions and assisting even when it was close to shift change late at night. I would stay at this hotel again if visiting the area next time

Great hotel!

Floor was sticky, tables in the living room area was sticky. A/C did not work all night. Room temperature stayed around 78-76 the entire stay.

I stay at the Hotel Indigo in Five Points often and it's always a pleasant experience. The staff is helpful, the rooms are clean and cozy, and the area has a lot to offer. The only negative from this trip was that none of the ice makers on any of the floors were working, so I had to get ice from the bar. After jumping multiple floors (the elevator automatically returns to the lobby once you exit), what should've been a quick errand turned into 15 minutes just to get ice. It didn't deter my trip though and I still enjoyed my stay, and will return!