Sofitel Roma Villa Borghese

Sensacional.

Excelente atención de todos los empleados del hotel

Habitaciones muy muy cómodas. El problema es que la gerente del restaurant y bar decidido quitar el bar y volverlo restaurante y no hay un bar adecuado donde los clientes podamos ir a tomar una copa admirando la bonita vista que tiene la propiedad. Los huéspedes no son bienvenidos en el restaurante. Un Sofitel que no tenga un apropiado bar y que la gerente te maltrate. No es Sofitel. Conozco varios hoteles de la marca. Todos los e disfrutado mucho haya la pésima experiencia que tuvimos en el bar restaurante por culpa de la gerente, que fue sumamente ruda, lejos de la filosofía de la cadena.

Muito bom,serviço excelente,café da manhã com uma vista maravilhosa!!! Localização muito boa

The hotel’s location is excellent and definitely its strongest point. However, considering the price charged, the overall experience felt underwhelming. The rooms are quite small, there is no turndown service, and the staff could be warmer and more attentive. Breakfast is fairly simple, despite the beautiful view, and many basic items are charged separately. What disappointed me the most was the constant feeling of being charged extra for everything, almost like staying with a low-cost airline rather than a luxury hotel. Even simple requests such as asking for cutlery or plates to the room came with additional charges. For the rates this hotel charges, the overall service, room comfort, and guest experience should be significantly better.